SUMMARY:

• Passionate Innovation and Technology Leader, having 16+ years of experience in IT Scrum Master - Program/Project Management/ SAFe Agilist / JIRA / RTC Tool / Technology Innovation
• Thought Leadership, IT Strategy, Enterprise Architecture, Solution development and Program Management in large organizations with a considerable global, multi-cultural dimension, visualization, social media and big data to achieve strategic business goals
• Strong domain knowledge in IT-Financial Services, Banking (BFSI) and Insurance. Currently working in Fortune 50 Companies in the World.
• Around 16 years of Experience which includes diverse industry experience in Information Technology
• Scrum Master / IT - Program & Project Management / Business & Financial Analysis / Operations, Vendor Management, Business Transition Program, SLA Management.
• Strong Fault Management, Business Process Transformation, Contract Management, Analytical, Inter-Personal, Documentation, Reporting and Presentation skills.
• Strategic thinking & Strategically alert to Improve Business opportunities for further on going business operations. Great Knowledge in RTC Tool for Agile methodology tracking.
• Self motivated team player with strong leadership skills and communication skills.
• Ability to lead, coach and motivate the team to ensure timeliness and quality of deliverables.
• A go-getter by attitude, possess the ability to think out of the box to innovate.
• Exposure to International Clients, Vendors and experience in handling onsite Business Development

PROFESSIONAL EXPERIENCE:

Senior Scrum Master / IT Project Manager

Confidential

Responsibilities:

• Facilitates Scrum meetings: Daily Stand-up, Sprint Planning, Backlog Grooming, Epic and Story Estimation, Sprint Review and Demo, Retrospective.
• Able to facilitate high level planning to establish project baseline and sprint schedule for functional and non-functional stories. Conduct Sponsor updates as well.
• Creates and maintains information radiators and team tools: sprint board, burn-down charts, burn-up charts, progress dashboards, etc. Manage Scope creeps.
• Develop and track Agile SAFe metrics those are important to project success and continuous improvement. Show the key indicators that a project can go successful.
• Creates reports as needed for Project Leadership including: progress, risks, dependencies, problems, delays, actions and decisions needed from leadership, etc.
• Collaborates with Product Owners - APO, Project Manager, Quality Manager, and others in support of moving deliverables through the SDLC on time and on budget.
• Identify MVP (Minimum Viable Product) in our overall requirements of this large effort.
• Facilitating Scrum ceremonies - / Extensive RTC tool experience & JIRA tool also.
• Facilitate Innovative Scrum games to improvise Team Co-ordination.
• Coordinate daily stand-ups, backlog refinement, estimating/planning, and retrospectives
• Conduct Scrum of Scrums and lead the scrum teams, Facilitate and play the role as an RTE.
• Track and provide metrics in service of the team (e.g. burn-down, burn-up, cycle time, velocity)
• Dashboards creation for Business on IT process Improvement.
• Coach the team/individuals to be more effective in their roles and as a team
• Examine failures and coach toward continuous improvement within and across teams
• Ensure cross team co-ordination & development.
• Facilitate clearing of roadblocks - Bridging the gap between Business / IT
• Resolving impediments on a timely manner.
• Managing relationships with the Product Owner / Client
• Fostering an environment of continuous learning and improvement.
• Acquires and applies advanced knowledge of the business, its products and processes.
• Knowledge of numerous well-documented patterns and techniques (example: numerous Burn down techniques, numerous Retrospective formats, handling bugs, etc.)
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Synthesizes analyses, identifies root causes and develops and recommends key work products.
• Manages budgets on the medium to high range of project budgets.
• Ensures of business goals and objectives by proactively communicating with project stakeholders.
• Facilitates development of project plans related to schedule, budget, scope and resources. Monitors project execution to deliver incremental business value.
• Collaborates on creative alternatives to project challenges; partners to drive adoption and challenge standards.
• Leads subject matter experts to resolve project challenges.

Senior Manager

Confidential

Responsibilities:

• Strongly serving and supporting the Product Owner and Development Team in their quest to do everything possible to delight customers
• Providing all support to the team using a servant leadership style and leading
• Guiding and Coaching the Scrum Team and organization on how to use Agile / Scrum practices and values to delight customers
• Guiding and coaching both the Scrum Team and the Development team on how to get the most of the client's self-organization
• Guiding and coaching both the Scrum Team and the Development team on self- organizing to fill in the intentional gaps left in the Agile / Scrum frameworks
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog

IT Scrum Master

Confidential

Responsibilities:

• Provide core Agile Scrum Master leadership on core integration projects: coach, servant-leader, process authority, interference shield, impediment remover, and change agent.
• Drive and lead planning, daily stand-ups, demos, and retrospectives for strategic development teams.
• Guide the development teams and organization to continually mature the adoption of Scrum practices.
• Lead program level Agile scrum of scrum sessions with all IT PMs on projects that that have interdependencies.
• Partner with the Product Owner on roadmap creation, forecasting activities, and sprint planning activities to ensure viability of implementation date targets against team capacity.
• Track, analyze, and communicate team status using core Agile metrics, including burn up/down charts, velocity, effort, and sprint/release progress.
• Serve as an authority in the Scrum methodology; document, educate and implement agile development. methodologies, standards, best practices, policies and procedures throughout the entire program.
• Assess the Scrum maturity of the team and organization and coaching the team to higher levels of maturity.
• Identify program level agile framework gaps and inefficiencies; sponsor, develop and implement new or improved agile practices and/or tools for the program.
• Create and/or present status information to key stakeholders, decision-makers and leadership sponsors.

Confidential

Transition Manager

Responsibilities:

• Sales Pursuit Support - Responding to RFI’s/RFP
• Providing Transition solution support on Proposals.
• Client Oral Presentations during sales Pursuit.
• Transition Delivery - Planning & Execution of BPO Transitions
• Serve as a Main Client point of Contact on overall transitions.
• Promotes a smooth transition from Sales Team leadership to Delivery team ownership.
• Handled the AC Nielsen account - transitioned the whole billing operations from AC
• Nielsen Chicago to Chennai, India.
• Handled Multiple Transitions during the migration period.
• Manages Interfaces with Business Development, Legal, Contracting, Human
• Resources, Recruiting & Marketing.

Confidential

Senior Financial Analyst

Responsibilities:

• Perform Cost Accounting activities for the sites of Flextronics.
• Support Sites during the Month ends.
• Drive Cost reductions initiatives and metrics improvement.
• Partner with sites to fix issues and address the root cause.
• Transition the activities from the site, and ensure proper documentation and sign off.
• Ensure that all activities performed are within the scope of the SOX controls.
• Reviews Results and highlight areas of further analysis.
• Manages the collection of stats/metrics from managers across multiple departments.
• Review Analyze financial results to ensure proper and accurate accounting at the functional and departmental level

Confidential

Officer - Finance

Responsibilities:

• Reconcile all Bank, control and other accounts
• Enter all Income & Expenditure transactions into accounting system.
• Prepare and enter Journal entries and adjustments into the accounting system.
• Process Banking including deposits
• Prepare financial year end schedules, including debitors and creditors and ensure all accounting requirements up to and including trial balance are complete.
• Process and control payment of invoices Payable
• Handle Accounts Payable
• Handle Accounts Receivable

Confidential

SAP Analyst

Responsibilities:

• Went for a Transition project to USA for AMD account for their Supply Chain Management division in Austin & Sunnyvale, USA.
• Act as a Senior Buyer and working on SAP environment
• Prepares the PO on a daily basis in SAP based on Requests.
• Handles their Accounts Payable & Accounts Receivable Delivery as well - AMD Penang
• Operations Handling as a Team leader and do the Management reporting for every quarter.
• Act as a Single point of Contact from the Client side.
• ed the Best Employee of the Year for HCL Technologies from the Client side.

Confidential

Teller - Cash

Responsibilities:

• Receive Checking & Saving deposits, Verify cash and endorsements.
• Examine checks deposited and determine proper funds availability based on regulation requirements
• Identify counterfeit currency / Answer basic customer inquiries regarding interest rates, service charges,
• Issue personal money orders and cashier checks.
• Handle Vault operations as well.

Confidential

Accounts Assistant

Responsibilities:

• Process Invoices for payment for the division Ford of Europe on GAPS system
• Handle Account discrepancies for various vendors of Ford Motor Company.
• Account Maintaining for certain high value vendors
• Claim handling for all suppliers of Ford
• Auditing the Invoices on a weekly basis.