PROFESSIONAL SUMMARY

• Experienced IT professional with a unique combination of business leadership and technical expertise to lead the delivery and implementation of mission-critical software systems. Have worked for large and medium sized organizations in various capacities including systems architect, application developer. network administrator and systems analyst. Seeking an opportunity to work with an exceptional organization, in a challenging position, where my knowledge, skills and experience are an asset in the continued improvement of the organization.
• Proven Systems Programmer/Analyst with 15 years experience
• Extensive experience in business process analysis and requirements gathering
• Proven track record of translating business requirements into meaningful technical solutions
• Talented application developer and user interface designer
• Skilled in systems integrations and process automation
• Excellent collaboration skills
• Excellent verbal and written communications skills
• Effective documentation skills
• Delivered employee training and management updates

Confidential

Data Modeler

• Modeled data to conform to the IBM BDW standard in the Credit Risk and Recovery project
• Specialized in consumer loan system applications
• Technologies used included SQL Server, ERWin Data Modeler, Teradata Data Warehouse

• Data Conversion Project
• Lead Analyst and Developer of a large systems conversion project
• Extracted and indexed over 4 million image files to load into the Filenet system
• Extracted over 800,000 comments and associated metadata to load into Salesforce
• Technologies used included LotusScript, XML, image conversion and delimited files
• Report Conversion Project
• Lead Analyst and SQL Developer in training in a large reporting conversion project
• The project goal was to translate legacy system reports to SQL Server reports
• Translated and converted over 60 reports to SQL Server Reporting Services reports
• Technologies used included AS400 Query, SQL, Stored Procedures, SSRS Report Design
• Compliance Red Flag Reporting Project
• Lead Analyst and SQL Developer in the development of Compliance Red Flag Reporting
• Created over 20 reports used by the Compliance Team to identify fraud and evaluate risk
• Technologies used included SQL, Stored Procedures, SSRS Report Design
• Operational Dashboards Documentation Project
• Lead Analyst in the Operational Dashboards Documentation project
• The documentation described the architecture, methods and data used to create the dashboard reports
• Technologies used included Filenet, Java Agents, data cubes and IBM Cognos Now
• Business Process Documentation Project
• Lead Analyst and Documentation Writer in a large business process documentation project
• Created process documentation surrounding the ways monies were deposited into client accounts, ways monies were disbursed from client accounts, and the balancing procedures that make up the bank reconciliations
• The documentation served as training materials for employees, a guide to be used by internal and external auditors, and a way to identify and mitigate internal operational controls in support of the Sarbanes Oxley Act
• The documentation included a narrative version of the processes, desktop procedures and process flowcharts
• Technologies used included MS Word, MS Visio

• Served as Systems Architect and Lead Developer in the design and development of the systems architecture and core business applications of this medium sized Financial Services company. The architecture included integrated and distributed business applications such as workflow, CRM, accounting systems, email and client facing online applications.
• Responsible for the development and enhancements of the core business applications the workflow and CRM applications
• Implemented the integrations of the workflow and CRM applications with the email, accounting and the online applications
• Implemented the integrations of the workflow system with external vendors such as credit card processing and identity validation in support of the Patriot Act
• Implemented Fax Server integrations with the workflow and email applications
• Implemented role based application security and access control
• Responsible for creating subordinate applications and integrations in the support of the business processes and the employees using the systems
• Responsible for level 2 and 3 help desk ticket resolution
• Served as Systems Administrator in the development and management of the server network used by the workflow, CRM and email applications.
• Responsible for designing the network architecture, building and managing the network servers
• The network included clustered servers, application server, mail servers, backup servers in a Linux, Windows and Mid Range Environment
• Implemented replication and clustering to the network to address redundancy, load balancing and business continuity
• Implemented an Instant Messaging server to allow application integration, presence awareness and ease of communications
• Responsible monitoring server performance, applying upgrades and patches as needed
• Maintained a system up time percentage of 99.96, which equates to less than 1 hour a month
• Primary contact with software vendors and managed problem resolution
• Responsible for designing. building and maintaining the testing environment
• Experienced in the following software and technologies:
• Lotus Notes Development and Server Administration, User Interface Design, Portal Design, Reporting Design. LotusScript, Java, JavaScript, CSS, DB2, SQL, SSRS, XML, MS Access, VB Script, Data Modeling, Web Services, API Integrations, MS Office Applications and MS Office integration, Windows Systems, Linux Systems