We provide IT Staff Augmentation Services!

Technical Business Analyst Resume

New, JerseY

SUMMARY

  • A Certified Product Owner with having 7+ years of professional experience in Information Technology having proficiency in Business Analysis and Programming.
  • Expertise in Business analysis, Requirements gathering and Artifacts development.
  • Proficient in Software Development Life Cycle (SDLC) and its variants like Traditional Waterfall Model, Rational Unified Process (RUP) methodology and Agile - Scrum methodologies.
  • Extensive experience in gathering Business and Functional Requirements, developing Use Cases and conducting Gap Analysis.
  • Participated in User Story Grooming Sessions, and help business to size the stories and generate the acceptance criteria’s, help prioritize the stories in the Product backlog.
  • Experience in writing User stories, Epics and Acceptance criteria
  • Exposure in creating the content and ordering of Product Backlog to maximize the value of product and work of development team.
  • Worked with Cross-functional teams to accomplish work done in each sprint.
  • Experience in creating and analyzing Burndown chart
  • Expertise in ordering the product backlog (via ROI, Story point, cost-value, MoSCoW method, etc.) and doing release planning.
  • Observing, learning about, contacting and analyzing customers and end users of the product.
  • Experience in facilitating JAD Sessions.
  • Experience in working with QA testing teams, while interacting with business users and gathering user requirements to develop necessary Test Plans and Test Cases.
  • Experience in creating Project Plans, Budgets and determining Critical Paths
  • Experience in working with Executive leadership team including Project Sponsor, CFO, DCTO and various State Agency CIO’s
  • Worked in Project Management Office (PMO) and created various templates circulated across the teams
  • Proficient in using Excel (Lookup, Pivot Table and Graphs) and Office 365 platform
  • Created dashboards and reports in Tableau
  • Strong experience in Salesforce Business Analysis and Administration
  • Extensive experience in designing Salesforce (SFDC) custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts & Actions, Approval Workflows, Validation Rules and Approval Processes
  • Exposure of working in large projects and Programs.
  • Experience in Data Center Migration and Infrastructure consolidation projects.
  • Worked in various domains including Health care and Finance.
  • Proficient in creating UML diagrams - Context diagrams, Use Case diagrams, Sequence diagrams and Activity diagrams.
  • Exposure in preparing mock up diagrams/ wireframes and Process Flow diagrams in MS Visio.
  • Expertise in preparing Business Requirement Documents (BRD), creating Functional Requirements Document (FRD), and Change Request Specification Document (CRD).
  • Knowledgeable about preparing RTM documents.
  • Good presentation and communication skills.
  • Self-motivated, Results-oriented and can-do attitude with willingness to accept ownership of issues.
  • Good interpersonal skills, leadership and training skills. Good at building relationships with Client, development and QA counterparts.
  • Strong analytical and problem solving skills

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Rup, Agile (SCRUM)

Languages: Core Java, J2EE, JSP, SQL

Operating Systems: Windows 7/vista/XP/NT/2000

Software: MS office Suite (Excel, Word, PowerPoint). IDE- Eclipse, NetBeans

Scripting: JSP Java Script, HTML

Testing Tools: JIRA, Bugzilla, qTest, Quality Center, Selenium

CRM Tools: Salesforce (SFDC)

Business Intelligence tool: Tableau

Business Analysis tools: Microsoft Visio, Rational Rose

Other Tools: CA-PPM, SharePoint, CA ServiceDesk, Office 365, Apex, Oracle

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Technical Business Analyst

Responsibilities:

  • Very good exposure in Infrastructure consolidation and Migration project which consolidates and centralize all the assets of the State
  • Managing Active Consolidation Sites and Prepared Scorecard for the migration
  • Working in upgrade and implementation of the IVR system for different State Agencies
  • Working in implementation of PUB 1075 encryption requirements.
  • Conduct Data Center visits and reviewed physical hardware Inventory.
  • Exposure in creating Procurement Packages and Purchase Orders for State of New Jersey.
  • Created Gate Documentations including RACI matrix, Project Management Plan and Project Charter
  • Involved in System Architectural Review (SAR) meetings for deciding the methodology used for application/server migration (Virtualization/Physical forklifting).
  • Working closely with Senior Leadership team including Project Sponsor, CFO, DCTO and various State Agency CIO’s
  • Working with various State’s Executive branches directly and conduct On-Site surveys for feasibility study of infrastructure consolidation and migration
  • Worked in building SQL queries using Oracle Database and Apex Front End Application for building Staff and Asset Consolidated Inventory
  • Involved in POC for new Project Management tools (WorkFront and ServiceNow) and Salesforce(SFDC)
  • Performed the role of Salesforce.com Administrator in the organization.
  • Working directly with Major Vendors and submit weekly project progress status
  • Created Process Maps, Swim Lanes and Handouts for various Technical teams.
  • Coordinating communications with Business and Technical teams
  • Involved in various PMO activities and working with Governance team to make sure that all necessary documents are submitted for each Gates (Phase-Gate Process)
  • Finding Critical Paths and managing Project Budgeting
  • Work with Project Managers to generate project Budget getting submitted to CFO and CTO.
  • Worked in Project Management Office (PMO) and create various templates circulated across the teams.
  • Actively participated in conducting Presentations and project Kick off meetings.
  • Exposure in creating work flows for migrations and decommissions in CA-ServiceDesk.
  • Follow Best Practices and publish it to the team
  • Co-ordinated staff consolidation and on-boarding
  • Provide T-Shirt sizing approach in Agile for Agency prioritization.
  • Gathered IVR project requirements(Treasury and LWD) for Solution Hardening, Local Survivability, Workforce Optimization and attended TTUs
  • Used Agile and Waterfall methodology to execute Infrastructure Development Lifecycle (IDLC) solutions.
  • Worked alongside with cross functional teams in order to establish comprehensive business and functional requirements and then translating those requirements into Business Requirement Document
  • Participated in High Level Requirement gathering sessions with Business owner, SMEs, Developers and QA.
  • Participated in Interviews and conducted JAD sessions.
  • Prepared Functional Requirement Document (FRD) and publish it to the development team and other stake holders.
  • Presented Functional Design Specifications to entire project team.
  • Created RTM documents to ensure test coverage.
  • Worked with development and QA teams while generating Test Cases and Test Plans
  • Performed the role of SCM (Software Configuration Management) to manage all the project related documentation.
  • Prepared Process flow Diagrams, Use case Diagrams and Sequence Diagrams
  • Created Screen mockups and Report mockups using MS Visio and propose any improvements to look the reports better.
  • Extensively used SharePoint for storing project documentation.
  • Acted as a communication channel between the business owner and the development team to address any clarifications on the enhancements performed.
  • Proposed ideas related to process and system improvements.

Environment: Agile, Waterfall, Oracle, Apex, CA-PPM, CA Service Desk, JAD, MS Project, MS Visio, SharePoint, Salesforce

Confidential, Illinois

Product Owner/Business Analyst

Responsibilities:

  • Participated in High Level Requirement gathering sessions with Business owner, SMEs, Developers and QA.
  • Effectively communicate/negotiate and get agreements from all dependent teams on the business Solution proposed.
  • Created Screen mockups/ wireframes using MS Visio and propose improvements
  • Organize and conduct meeting with upstream and downstream application owners to make sure the right parties are involved
  • Act as a communication channel between the business owner and the development team to address any clarifications.
  • Continuously work in tandem with dependent or source application owners and developers to make sure the detailed level requirement is up to date.
  • Used JIRA for requirement tracking and management.
  • Worked in Agile Methodology.
  • Created dashboards and reports in Tableau
  • Create, maintain, prioritize, and groom the Product Backlog
  • Maximizing the values of the product and work of the development team
  • Ensure that Product backlog is visible, transparent and clear to all
  • Ensure the development team understands items in the Product backlog
  • Act as a proxy for the user during development, and answer implementation questions from developers
  • Hold planning meetings for the team and split the effort into effectively measured pieces of work
  • Own, prioritize and communicate the short, medium and long term release plan of the team
  • Work closely and build relationships with other product owners to understand where the product is going so that the team architecture and design aligns with company objectives
  • Experience in writing User stories and Acceptance criteria
  • Informing, helping and learning in the daily scrum and Helping the team to continuously improve their process.
  • Worked with every stakeholder of the product regularly and report to management and stakeholders (release burndown).
  • Generated Burndown charts and monitored team velocity
  • Participated in User Story Grooming Sessions, and help business to size the stories and generate the acceptance criteria’s, help prioritize the stories in the Product backlog.
  • Attending the Sprint review session and work with business to make sure the acceptance criteria is met.

Environment: SDLC, Agile Methodology, MS-Visio, MS-Office, JIRA, Windows, Eclipse, Tableau.

Confidential, New Jersey

Business Analyst

Responsibilities:

  • Gathered requirements from Business Users.
  • Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis.
  • Documented functional specifications to automate the loan approval process for home Mortgage (online application, workflow - for the credit department, upon approval the system routes the application to the underwriters for review).
  • Acquired in-depth knowledge of the Mortgage industry.
  • Gathered business requirements through interviews, surveys, and observing from account managers and UI (User Interface) of the existing Brokerage Portal system
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams and Dataflow Diagrams using MS Visio.
  • Good experience in creating Flow diagrams and making presentations with Business
  • Created Use Cases and Process Flow diagram.
  • Acted as a liaison between Business users and Development team during SDLC cycle.
  • Conducted User interviews, Gathered requirements and analyzed the requirements.
  • Participated in Detailed Level Requirement sessions and prepared the FRD (Functional Requirement Document) after understanding the business requirements.
  • Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives
  • Assisted in designing and creation of training material and conducted internal training sessions for business users on Salesforce technology functionalities.
  • Created new custom objects, assigned fields, designed page layouts, custom tabs and customized various standard objects ofSalesForce.com (SFDC)
  • Generated customized Reports and Dashboards in Salesforce for various business users
  • Performed the role of Salesforce.com Administrator in the organization.
  • Experience in Salesforce Security Set up using Profiles, Permission Sets, OWD, Role Hierarchy and Sharing Rules.
  • Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by the business.
  • Designed different custom dashboards for various user groups based on their business functionalities and needs.
  • Conduct Detailed level requirement Walk through, Conduct Functional Design Specifications Walkthrough with Business and other Stake holders.
  • Worked with the Quality Assurance team to ensure Test coverage and reviewing the Test plan.

Environment: SDLC, UML, Agile, MS-Visio, Excel, Outlook, Power Point, SQL, JIRA, Windows, Salesforce (SFDC)

Confidential, New Jersey

Business Analyst

Responsibilities:

  • Used Agile and Waterfall methodology to execute complete software development lifecycle (SDLC) solutions.
  • Worked alongside with cross functional teams in order to establish comprehensive business and functional requirements and then translating those requirements into software design specifications using various notations of UML for designing and documenting the detailed business and functional requirements.
  • Participated in High Level Requirement Sessions and conducted JAD sessions.
  • Participated in Detailed Level Requirement sessions and prepared the Detailed Level Requirements (DLR)
  • Prepared Functional Requirement Document (FRD) and publish it to the development team and other stake holders.
  • Presented Functional Design Specifications to entire project team.
  • Created RTM documents to ensure test coverage.
  • Worked with development and QA teams while generating Test Cases and Test Plans
  • Performed the role of SCM (Software Configuration Management) to manage all the project related documentation.
  • Prepared Process flow Diagrams, Use case Diagrams and Sequence Diagrams
  • Created Screen mockups and Report mockups using MS Visio and propose any improvements to look the reports better.
  • Extensively used SharePoint for storing project documentation.
  • Acted as a communication channel between the business owner and the development team to address any clarifications on the enhancements performed.
  • Proposed ideas related to process and system improvements.

Environment: Agile, Waterfall, JAD, JAR, MS Visio, MS Excel, SharePoint, PBM, Pharma, HIPAA, SDLC

Confidential

Programmer Analyst

Responsibilities:

  • Worked on Analysis, Design, Coding and Testing
  • Participated in High Level Requirement Sessions
  • Participated in Detailed Level Requirement sessions and prepared the Detailed Level Requirements (DLR)
  • Participated in Joint Application Development process and gap analysis to analyze and document the business needs, identify system requirements, and coordinated the designing of software solutions.
  • Proficient in writing good SQL queries.
  • Developed/executed test cases and participated in the testing process.
  • Maintain and update the technical documentation and user documentation.

Environment: Waterfall, MS-Visio, Java, JSP, HTML, CSS, MS-Office, SQL, Quality Center, JIRA, Windows, Eclipse

Hire Now