SKILLS:

HR Benefits, Pension, Recruitment, Sales and Networking to establish client relationships with existing and new companies

Licensed IRS Tax Preparer

MBA Project Management

Experience managing small and large projects full cycle using Microsoft Project 2010, Clarity & SharePoint.

HRM & CRM applications with Oracle/PeopleSoft 9.2, I - 9, SAP/TMS/Success Factors, Taleo/MyHire/ MyData, Kronos, Genesys, Workday, ADP

Business Analyst to determine best business processes for client request

Patient Plus

Coordinate UAT testing to meet quality standards upon initiation of product or function.

Implemented automated Warehouse Management System/CS Pro/Citrix

HRIT/HRIS

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, SC

Business Analyst/HRIS Analyst

Responsibilities:

• Serve in both roles to implement from Genesys to HCM Workday by participating in reviewing all business processes, planning, testing and implementing through all phases of project from test environment into going live.
• Maintain and develop user guides, documentation to support Workday functionality, and to ensure timely compliance with the operating systems.
• Manage the business process integrations with Workday worklets.
• Provide support to the HR team, including researching and resolving system problems, unexpected results or process flaws.
• Develop user procedures, guidelines, and system or process documentation for the HRIS function.
• Testing and rolling out new functionalities.
• Deliver in person or virtual training sessions.
• Develop user procedures, guidelines and system or process documentation for the HRIS function.

Confidential, Davidson, NC

HRIS Analyst/ Project Manager

Responsibilities:

• Served as Project Manager with integrating facilities from Work Brain payroll to Kronos and upgraded Windows 7 to 10.
• Drove the migration from Work Brain payroll to Kronos from implementation to close.
• Used MS Project for developing project scope and project charter, keeping up with actions, assigning tasks, etc.
• Communicated project plans with appropriate team members and project staff.
• Created workflow charts using MS Visio.
• Provided analyst support as needed in problem resolution, transaction processing and data management for HRIT & HRIS departments.
• Worked within matrix structure environment.
• Gathered requirements, collected data, performed interviews and conducted workshops during implementation of projects. Worked with IT Departments to help with configuration and testing.
• Assisted with test plans, matrices and analysis during the Windows 7 to Windows 10 projects. During the upgrade, 146 specific users had to have 90 software applications tested to make sure Windows 10 was compatible. Communicated with testing team on passed and not passed applications and worked with team on next steps for applications not passed.
• Provided HR additional support on special projects and other escalated tasks, as needed related to HRIT applications such as: SAP/TMS/Success Factors, Kronos, PeopleSoft, I9, and Taleo/Myhire/Mydata.
• Established, updated and closed issues within SLA timeframes for HRIT/HRIS department in Remedy through Myticket and Myrequest for global organization.

Confidential, Charlotte, NC

HR/HRIS/PM

Responsibilities:

• Worked with multiple small, medium and large customers on handling of benefits and payroll on Confidential platform, Workday, records ranged from 100 - 15,000 depending on customer.
• Migrated customers from their current platform (PeopleSoft, Genesys, etc.) to Confidential ’s Workday platform.
• Defined the customers’ needs for technical and business specific actions. Communicated and ensured customer that business solutions were aligned with their objectives.
• Collected data, conducted interviews and gathered requirements from customer to best serve and build customer solutions to meet their business needs. Used MS Project for migration projects from completion to close. Utilized MS Visio for workflow creations.
• Benefit Consultant assist with LOA/Accommodations/Workers Comp, Cobra, Annual Enrollment, Recruitment, Onboarding, 401K, Pension (analysis and calculation), Retirement, Stock, Benefit Administration, Healthcare Reform Act/1094 -95C & Payroll.
• Managed HR projects with proven target goals by adhering to budget and providing excellent communication, tracking milestones, schedules, and any potential risk with proactive action plan and timely resolutions.
• Worked within matrix structure environment.
• Used problem solving skills and offer alternative solutions where appropriate with the objective of retaining client business contracts.
• Established, updated and closed issues within SLA timeframes for HRIT/HRIS department in Remedy through Myticket and Myrequest for organization.
• Proven targeted sales goal by networking and creating potential client contracts through outsourcing human resources and consultation.
• Worked closely with clients and stakeholders in areas of Law, Compliance, Supplier Risk, Information Security, Corporate Security and Tax.

Confidential, Fort Mill, SC

Project & Operations Manager

Responsibilities:

• Managed daily department production goal of staff of 50 to produce 100,000 units released by evaluating and assessing production methods through warehouse management systems, Cris plant systems, cycle counts and routine auditing by assisting on Six Sigma projects to find leanest methods of production.
• Accomplished manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Provided coaching and training to permanent employees and temporary associates to meet production goals while maintaining budget target.
• Created and revised systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change.
• Maintained safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures while making quality number one priority.

Confidential, Charlotte, NC

Project & Operations Manager

Responsibilities:

• Managed all payroll and budget for office personnel, employee and independent drivers.
• Managed project cycle for budgeting and analyzing employee routes verses independent drivers and which would be more profitable by adding more of a financial bottom line for organization.
• Led and maintained the IT Project initiative to go to ADP payroll system.
• Gathered information, documented business requirements and communicated with management.
• Provided input on system changes.
• Provided training to all staff and communication of daily operation to management team to ensure they are properly servicing customers consistently based on every established client contract requirements.
• Scheduled transportation routes for over 60 & independent contractors.
• Responsible for training of all drivers and maintain safety program while meeting all DOT regulations.
• Managed routes for prominent local bank branches, major film development and top pharmaceutical companies.