SUMMARY

• Highly skilled and multifaceted professional with extensive knowledge in project management providing outstanding client satisfaction and superior work ethic.
• Has broad experience as a Business Analyst; Product Owner, and Scrum Master with methodologies including Waterfall; Agile - Scrum, Scrum+Waterfall hybrid from project inception to deployment.
• Had hands-on experience on tools like JIRA, MS-Project, Confluence, TFS, as well as with writing user stories, EPICs, features to create and maintain healthy Product Backlogs for multiple sprint teams.
• Owned and published Sprint artifacts such as Impediment lists, Sprint Burn-up/Burn-down charts, release Burn-down and Burn-up charts.
• Skilled at overseeing complex company networks with a focus on efficiency and performance optimization.
• Detail-oriented and proactive specialist with a penchant for working under pressure and building connections that aid in making projects more manageable and profitable.
• Adept in creating logical reasoning and solutions to problems faced by the team.

AREAS OF EXPERTISE

• Communication and Coordination
• Presentation and Public Speaking
• Critical and Analytical Thinking
• Organization and Multitasking
• Financial Analysis and Forecasting
• Solution-Oriented and Innovative
• Project Management
• SCRUM Master
• Strategic Planning
• Software Development Life Cycle
• Quality Control and Safety Compliance
• Process and Productivity Improvement
• Time and Team Management
• Data Gathering and Analysis
• Business Development
• Conflict Management
• Workflow Management
• Channel Sales Expertise

TECHNICAL SKILLS

• Adobe Analytics
• Adobe Experience Manger
• Adobe Marketing Cloud
• Aha
• Appian BPM
• Balsamiq
• Basecamp
• Bugzilla
• HP Quality Center
• InDesign
• Informatica iPerceptions
• JIRA
• Minitab 15
• MS Visio
• Precision Tree 6
• QTP
• Rally
• SAS Enterprise Guide
• SAS Enterprise Miner
• Service-Now
• SharePoint
• SiteCore
• SQL Navigator
• SSRS
• Team Foundation
• TOAD
• UserReplay
• Xl-Miner

PROFESSIONAL EXPERIENCE

Confidential, NJ

SCRUM MASTER | AGILE COACH| ANALYST

Responsibilities:

• Organized geographically spread out teams to collaborate and continue quality delivery using Agile.
• Developed training documents and conducted Agile training sessions for teams with zero exposure to Agile.
• Planned and conducted all Sprint Ceremonies furthermore helped Process Owners and teams prioritize and maintain a healthy product backlog.
• Supported the Product Owner(s) in refining and grooming the product backlog to a level which was acceptable for the team to estimate and deliver on.
• Maintained, communicated and presented team progress statistics to leadership on regular basis calling out roadblocks, resolution updates and potential showstoppers following up on previous issues as required
• Conducted Story Demo and User Acceptance meetings with stakeholders ranging from leadership, engineering, user groups to external partners.
• Collaborated with QA Team in building Test Plans, with consideration for FDA issued regulations; helped secure legal sign-offs for test plans as required.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.
• Removed obstacles for the team by escalating an issue to leadership resulting in early delivery of customer issue solution.

Confidential, Philadelphia, PA

SCRUM MASTER | BUSINESS ANALYST

Responsibilities:

• Supervised and led teams to create and maintain rich, up to date, and informative product backlogs anchored in a common product vision.
• Spearheaded dependencies and efficiently communicated plans, issues, as well as results with stakeholders on a proactive and regular basis.
• Assisted Product Managers in documentation and maintenance of requirements and decompose into user stories.
• Planned and deployed contingency activities cross streams for product releases.
• Conducted all Sprint ceremonies including Story grooming, Poker, Sprint planning sessions with off-shore + on-site dev teams
• Coordinated with legal and regulatory departments for approval to execute user stories and acceptance criteria as needed for features with legal and PR sensitive implications. Dove into application data to gain insights and help create technical requirements using SQL, XML and SOAP.
• Produced and published documentation for features in pipeline, including UI/UX and technology solution recommendations.
• Managed two teams; co-located as well as geographically distributed teams as ScrumMaster.
• Helped teams with roadblocks callouts, roadblock removal and aligning cross discipline dependencies
• Collaborated with engineering, marketing, research to develop and deploy strategies for A/B testing.

Confidential, Columbus, OH

BUSINESS ANALYST

Responsibilities:

• Conducted interviews for information gathering, analysis, and qualification determination.
• Analyzed financial documents provided to determine cause of hardship and problems of the clients.
• Organized and conducted daily and weekly status meetings.
• Circulated process updates, application recommendations, and best practices for NGOs working with applicants throughout the state of Ohio. Analyzed financial documents and applications H.O.s submitted homeowner eligibility and level of benefits to be disbursed.
• Maintained and advised users for capturing cost reduction and provide training to department.

Confidential

CO-OWNER | MANAGER

Responsibilities:

• Worked with family to own, manage and operate a 7/11 food store and gas station franchise location. During this I focused on continuing education and improving my skill set to become a more well-rounded analyst.
• My time commitment varied based on my other priorities including college, self-learning and full-time role with Ohio Housing.