TECHNICAL SKILLS

Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visio, Microsoft Project, Microsoft Outlook, Clear Case, Clear Quest, Rational Rose, Requisite Pro, HP Quality Center, Crystal Reports, Visual Source Safe, Snag it Tool, Go To Meeting, Skype for business, SharePoint, TSF, Tableau

Databases: Microsoft Access, Microsoft SQL Server, Oracle

Platforms: Linux, UNIX (Sun Solaris) & MS Windows (7/ 8).

Methodologies: Agile, Waterfall, Rapid Application Development (RAD), Joint Application Development (JAD), Rational Unified Process (RUP), Unified Modeling Language (UML) & Software Development Lifecycle (SDLC)

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Extensive Knowledge of Agile Methodology.
• Highly experienced Confidential writing user stories.
• Used widespread noledge of various types of insurance companies such as commercial, government.
• Worked wif Project Manager on day to day tasks and various application development projects.
• Led Daily Stand Up meetings, Backlog Refinements, Sprint Retrospective and organized sprint planning.
• Conducted UAT wif teh cross - functional business teams to ensure teh system was aligned wif teh vision of teh business teams.
• Created Requirements Specifications, Use Case Diagrams, High level and detailed process flows, Robustness Diagrams and Domain Model.
• Developed, coordinated, and implemented methodology and scope for multiple complex projects
• Coordinated and facilitated extensive user interviews and workshops to gather and analyze requirements.
• Coordinate project initiatives wif software developers, stakeholders, project managers and software testers.
• Documented, coached, and elicited business requirements from subject matter experts by writing user stories resulting in a clearer, more detailed and more complete understanding of project deliverables.
• Identified and removed obstacles dat would keep teh team from achieving their goals.
• Actively worked wif teh Product Owner and Stakeholders to monitor and prioritize product backlog on an ongoing basis to meet release timelines and value to teh business.
• Work closely wif developers, quality analysts and product owners to validate development against work requirements.
• Day to day worked wif reporting team for new reports or report enhancement request as well as created report mock ups.
• Worked on credentialing project, System Integration project for employee expense, reporting, front end application enhancements and back end application requirements and Acquisitions.
• Wrote technical and investigation user stories as well.
• Directly supported request from Finance, Marketing, Client Services, Sales, HR departments, Accounting as well as executive leadership teams

Environment: SDLC, Agile, Microsoft Office, Microsoft Outlook, Business Requirements, Functional Requirements, Visio, Go To Meeting, Snag IT Tool, Tableau, TFS, Smart Sheets, User Stories, Reporting server, Microsoft SQL Server, SharePoint

Confidential

Sr. Business Analyst

Responsibilities:

• Worked on major/minor releases as Lead Business Analyst.
• Responsible for meeting deadlines and gathering required documents from team.
• Worked on PVT and live customer soft launch defects where orders needed to be progressed in limited time.
• Handled RCA tickets and successfully met deadlines.
• Created and presented Release Notes to clients.
• Provided detailed status reports depicting project progression and outlook to all stakeholders
• Coordinated and facilitated extensive user interviews and workshops to gather and analyze requirements.
• Used agile methodology.
• Created Product Backlog, Sprint Backlog and created/managed User Stories.
• Participated in Sprint planning, daily Scrums, testing, retrospectives and Sprint reviews.
• Functioned as a liaison between teh Confidential &T Product Team, internal project team, development team and technical architects, ensuring dat teh software solutions developed satisfied teh needs of Confidential &T's business.
• Elicited business requirements to address Confidential &T's needs by conducting meetings utilizing various communication strategies: interviews, brainstorming sessions, focus groups comprised of system experts and questionnaires designed to extract details.
• Published agendas, meeting minutes, issues, action items and due dates for each meeting conducted.
• Facilitated review meetings wif Product Team to ensure validity of both business and functional requirements.
• Managed issues and risks throughout teh project life cycle and effectively communicated status changes to teh project team.
• Mitigated issue resolution wif high urgency across all teams and management levels.
• Conducted post-mortem meetings and assisted in root cause analysis of post-implementation issues.
• Developed project plans and schedules.
• Worked one on one wif clients and gatheird requirements.
• Collaborated extensively wif technical SMEs on identifying system opportunities/ efficiencies and brainstorming creative solutions to satisfy Confidential &T's business.

Environment: SDLC, Agile, User Stories, Business Requirements, Functional Requirements, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft outlook, Microsoft Access & HP Quality Center.

Confidential

Sr. Business Analyst

Responsibilities:

• Played an active and lead role in gathering, analyzing and writing business requirements.
• Project was implemented in phases, enabling system to deliver as many business requirements as early as possible.
• Involved in requirement scoping and analysis of high priority requirements for implementation.
• Developed conceptual data model and logical data model in alignment.
• Designed teh business requirement collection approach based on teh business needs and requirement priorities.
• Conducted end user surveys and interviews to retrieve all relevant fields and information.
• Evaluated Medicare requirements and benefits in Medicare Health Plans for member enrollment and management.
• Identified opportunities for teh creation of algorithms and data models to detect incorrect or fraudulent Medicaid billings.
• Reviewed business process documents, functional and technical specifications.
• Worked closely wif business team and identified and analyzed teh core requirements and key features of teh ongoing project.
• Extracted, discussed and refined business requirements and developed comprehensive business requirement document (BRD).
• Developed Software Requirement Specification (SRS) document using Visio and MS Office.
• Extensively interacted wif both business team and development team in coming up wif Sequence Diagrams.
• Participated in Agile process: planned iterations, created tasks and assigned tasks to quality assurance team based on teh priorities and estimated capabilities of quality assurance team for every iteration.
• Prepared high level business use case and developed it into multiple system use cases and Activity Diagrams.
• Developed UI document wif UI designs and mock-ups through wireframes.
• Utilized storyboards and screen mock-ups to obtain client feedback and approval.
• Suggested changes when teh user interface was confusing or needed rewording.
• Worked in conjunction wif teh Project Manager, Design Team and Developers to prepare project status reports and presented reports to clients in order to keep them current.
• Utilized prototypes and structured walkthroughs to ensure dat all relevant requirements were properly addressed.
• Prepared user acceptance criterion and testing strategy dat was utilized by QA team to validate teh addressed functionality of all critical requirements.
• Utilized Quality Center to plan and execute tests, track defects and create change alerts.
• Conducted User Acceptance Testing (UAT).

Environment: SDLC, Agile, Rational Rose, Rational Requisite Pro, Microsoft Visio, Java, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, XML, HTML, EDI, Microsoft SQL Server, PowerBuilder 5.0 & Data Explorer.

Confidential

Business Analyst

Responsibilities:

• Created business use cases, as well as, functional (FRS) and technical specifications for trading system.
• Extensively involved in teh modeling and development of reporting data warehousing system.
• Prepared Business Requirement Documents (BRDs) after teh collection of functional requirements from system users dat provided appropriate scope of work for technical team to develop prototype, Use Cases and UML diagrams for overall system.
• Gatheird requirements and modeled teh data warehouse and teh underlying transactional database.
• Developed and automated reports, solving business intelligence and analytical needs for full range of stakeholders.
• Analyzed teh As-Is and To-Be systems for accurate file/ data transfer utilities/ protocols.
• Interacted wif users for verifying user requirements, managing change control process and updating existing documentation
• Integrated functionality for multiple components for achieving teh ability to send and receive currency/ cash via various EFT (electronic funds transfer) systems, e.g., ACH, Wire & CHAPS.
• Operated SWIFT messaging service for financial messages, such as letters of credits, payments and securities transactions, between member banks worldwide.
• Conducted Joint Application Development (JAD) sessions wif IT groups.
• Identified teh key changes and participated in stakeholder management to communicate effectively wif them.
• Defined teh test criteria, project schedules and base lined teh test plan wif teh halp of project meetings and walkthroughs.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams and Collateral Diagrams and created technical design (UI screen) using Microsoft Visio.
• Worked on document for version control to maintain up to date changes in teh documents.
• Assisted in developing teh test plan, test cases and test scenarios to be used in testing based on business requirements, technical specifications and/ or product noledge.
• Conducted UAT and gatheird and documented user manuals and business rules.

Environment: Microsoft Office Suite, Microsoft Visio, RUP, SDLC, UML, TestDirector, LoadRunner, SharePoint & SQL.

Confidential

Jr. Business Analyst

Responsibilities:

• Involved in interactions wif Subject Matter Expert, Project Manager, Developers and teh end-users in more TEMPthan one JAD sessions.
• Used MS Project to coordinate activities wif Project Manager and various other teams.
• Designed and developed UML Use Cases, Activity Diagrams and Sequence Diagrams using UML.
• Created Use Cases and Use Case Diagrams using Rational Rose.
• Gatheird product requirements in order to describe teh business needs in terms of teh main deliverables or products dat were created.
• Talked to teh end users to create teh process requirements and to properly explain teh flow of future data modules to teh design and development team.
• Modeled teh information and tan came up wif teh requirements prioritization.
• Eliminated false requirements by screening out multiple versions of user input. Final prioritization was based on both product and process requirements.
• Maintained constant communication wif teh Developers.
• Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.

Environment: Windows XP, UNIX, Java, Rational Requisite Pro, UML & Rational Rose.