SUMMARY:

A multi - disciplinary technologist with career long experiences in project management, business analysis, and software/technology development roles for a variety of successful technology companies. As a former developer, one of my strengths is seamlessly navigating between the business and technical environments, translating between the two so everyone is always on the same page. Additionally, through my years of experience, I have gained a wealth of knowledge on most functional aspects of business operations, across a number of industries. Have been part of, or successfully led, teams of various sizes (3-40) in organizations of 6 to 1000’s of employees. Lastly, a large percentage of my work has centered around integrating multiple systems together, either with custom code, web services or the use of 3rd party APIs.

TECHNICAL SKILLS:

Microsoft Specific Skills

C#

Microsoft Dynamics CRM

Microsoft Dynamics NAV

Microsoft Office

Microsoft Project

Microsoft SQL

Microsoft Test Manager

Microsoft TFS

MSMQ

.NET Compact Framework

.NET Technologies

SharePoint 2012

SQL CE

T/SQL

Visual Basic .Net

Windows Mobile 6

Visio

Visual Studio

Other Skills

Axosoft OnTime

DOORS

HP Quality Center

HP VEE

JAVA

JIRA

Mobile Device Management

Motorola RDLAP

Requirements Analysis

Requirements Gathering

Requirements Management

Smart Cards

Sitecore 7

SoapUI

Software Quality

Syclo Agentry Mobile Platform

Web Services

XML

EXPERIENCE:

Confidential

Sr. Business Analyst

Relevant Technologies: MS .Net, SQL, Everest/BMS

Responsibilities:

• Providing end user support for, and developing new requirements for enhancements to Back Office systems used to manage the company’s investments and financial relationships with partners and clients.
• Responsible for responding to user requests for software assistance, bug reports and enhancement requests; triaging tickets, analyzing issues and determining resolutions, which either led to internal fixes or requests to software vendors for updates to packaged software.
• .Net web & Desktop apps
• Interface with several 3rd party packages, APIs, Web services

Confidential

SR. Consultant

Relevant Technologies: MS .Net, Agile, Visual Studio, TFS, JIRA, MS Project

Responsibilities:

• Managing software development team responsible for maintenance and feature enhancements to online insurance application.
• Responsible for all Project and BA related activities, including gathering, documenting, and prioritizing (with business team input) user requirements, managing multiple development projects and team members.
• Implemented modernization initiative to bring development and execution environments to current state of the art.
• Direct responsibility for both onsite and offsite development staff, including both technical and personnel related issues, as well as total project management.
• The main project under this contract was a major revision of their web-based insurance application system (applying for insurance), which included making sure the look and feel was consistent throughout the site, all input screens had adequate edits and user-friendly warning/error messaging, and providing appropriate levels of security and recoverability throughout the application process.
• Leader of 4 person team
• .Net web & Desktop apps
• Interface with several 3rd party API/Web services

Confidential

SR. Business Analyst

Relevant Technologies: Sitecore, JAD, HP Quality Center, TFS, JIRA.

Responsibilities:

• Performed thorough review and revision of previously documented requirements for a stalled project (previous vendor had been removed from the project) for a complete rewrite of client’s public facing website, both desktop & Mobile. This project was a consolidation of several websites for acquired subsidiaries into a cohesive corporate site across their entire company, and involved gaining consensus across all divisions for major sets of functionality, while allowing a certain level of independence for each sub, using Sitecore CMS and page templates to provide this balance.
• Effort was performed via a series of workshops and one on one interviews with key stakeholders and subject matter experts across the company. Concurrent with this, assisted the test team with revising system test plans to stay in sync with requirements.
• Worked with client’s internal IT process group to design a customized agile methodology, as well as train and coach client personnel on this methodology.
• Member of 40 person team
• Sitecore (.Net MVC) web/mobile site

SR. Business Analyst

Confidential

Relevant Technologies: Sitecore, AX, Microsoft Test Manager, Visual Studio, TFS.

Responsibilities:

• Working with various members of several different business teams (marketing, finance, retail), executed requirements gathering and ongoing requirements management for the Web front end.
• As a natural extension, then managed the complete system testing cycle of the Web front end portion of the system, including verification of data flows to/from the AX backend, while still maintaining BA role as main liaison between development/test teams and business functional teams.
• Member of 12 person (6 on site, 6 off) team
• Sitecore (.Net MVC) web/mobile site
• Responsible for API Interface with Microsoft Dynamics AX system

Test Manager

Confidential

Relevant Technologies: SharePoint, HP Quality Center, TFS.

Responsibilities:

• Confidential managed the complete testing, both system, and UAT of this re-designed functionality.
• This included the preparation of overall test strategy and plans and test cases, and supervision of the execution of detailed system test cases by an onshore system test team, and client provided UAT test team.
• Leader of 5 person team
• .Net/Sharepoint system
• Interfaced with 3rd party Security APIs as well as SharePoint Web services.

Test Manager

Confidential

Relevant Technologies: Microsoft Test Manager, Visual Studio, JAVA, TFS.

Responsibilities:

• Confidential managed the testing of a significant portion of a major update to the Confidential application system, as well as serving as main interface between the business team and the development and testing teams.
• This included the preparation of overall test strategy and plans, and supervision of the creation and execution of detailed test cases by an offshore test team of 5.
• Leader of 5 person team
• .Net custom code web site.

Test Manager

Confidential

Relevant Technologies: Microsoft Dynamics CRM, Visual Studio, TFS, Microsoft Test Manager

Responsibilities:

• Confidential created test plans and cases, and managed the test execution for the implementation for the User Experience portion of the system, including language support, and multi-platform verification.
• Leader of 5 person team
• Interface custom web front end to Microsoft Dynamics CRM API

Sr. Business Analyst

Confidential

Relevant Technologies: Mobile Device Management, Microsoft Office

Responsibilities:

• Confidential was the Business Analyst and Project Manager for a Windows Mobile 6 data collection project that was being built to feed a Microsoft Dynamics NAV-based ERP system.
• In addition to gathering the requirements for the initial site implementation, Confidential undertook the effort to survey additional sites for their requirements and possible future uses for the platform.
• During the project Confidential managed the overall effort, which included one internal development team and two third-party development teams (included actual mobile software implementation as well as customizations to NAV platform). In addition, he created and oversaw the execution of the System Test plan as well, automating those parts where it was possible and practical to do so.
• Leader of 3 person local team +2 external dev teams
• Interfaced 3rd party APIs for mobile devices talking to Microsoft Dynamics NAV system

Business Analyst/Project Manager

Confidential

Relevant Technologies: Oracle 10g, TOAD 9.1, VB.NET, Microsoft Project

Responsibilities:

• Project was to replace old manual Excel reporting system with Oracle based system.
• Confidential ’s role was to be the business analyst and once requirements completed, manage the development process.