OBJECTIVE

• To work in a reputable company and provide exceptional service to all clients and acquire experience in a friendly environment

SUMMARY

• Competitive and innovative with excellent interpersonal skills, Analytical skill in interpreting data and calculating finances to make decisions on loans, have proven ability to work independently.
• Overall 7+ years of experience in Business analysis and business requirements modeling.
• Expertise in conducting business requirement gathering sessions, feasibility studies and Impact Analysis, Cost/Benefit analysis, Risk analysis & management.
• Very Strong with Context models, Activity Models, Use Case Modeling, UI Designing
• Strong Knowledge of SDLC, Agile (Scrum) methodology.
• Expertise in managing several projects simultaneously for the whole project life cycle.
• Solid understanding of Use Cases, Sequence Diagrams, Activity Diagrams, and Data Flow Diagram.
• Excellent understanding of Data Models and Information Architecture and sound skills in SQL.
• Successful as a team player to work in conjunction with other testers, developers and other team members in validation and testing
• Strong knowledge of Business Intelligence, User interface development, Business Architecture with expertise in grasping transaction flows and process management.
• Expertise in conducting market research, data gathering, and independent analysis in collaboration with client's colleagues and outside firms (e.g. investment managers).
• Excellent knowledge of MS Office especially MS Excel, Power Point, Word etc.
• Excellent communication and presentation skills.
• Experience working with business users as well as computer professionals.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, MS Visio, MS Office Suite, Rational Suite Methodologies Agile, RUP, Waterfall, UML

Requirement Management Tools: Rational Suite Applications Windows, Jira, CLM, RTC

Microsoft Office: MS. Visio, MS Project, Internet, Outlook, SQL, Visage, QTP automation

Languages: XML

Operating System: Windows NT, Mac OX, Windows 8 and 8.1, Windows XP

PROFESSIONAL EXPERIENCE

BUSINESS ANALYST

Confidential, TX

Responsibilities:

• Experience generating business and technical documentation such as; Functional Requirements Docs.
• Develop report layouts and mock - ups based upon reporting requirements provided in assigned Unified Work Requests in accordance with the Affordable Care Act.
• Hold meetings with the Confidential Stakeholders to develop business rules, acceptance criteria,assumptions and data selection criteria for report(s) under development.
• Maintain supporting report development documentation for new and modified reports.
• Assist the Data Analysts on the mapping of data elements for new and modified reports. This is to ensure that the data elements in a given report are being properly populated from the correct summary or primary (FACT) table in the Data Mart.
• Work with report developers to ensure that the report(s) were functioning correctly in either BOE (Business Objects Enterprise) and/or Tableau
• Experience with the full SDLC Agile environment, SQL queries and data analysis
• Systems Analysis experience in systems testing and/or development environments
• Familiarity with tax laws, regulations and legislation is a big plus
• Experience with Business Objects (BO), Rational Tools and/or Tableau software
• Familiarity with Federal Government rules and regulations such as 508 compliance/FISMA/HIPAA etc.

Environment: Agile, RTC, CLM, BOE, SQL, XML, JSON, SDLC, MS Office, MS Visio, MS Project, Project Management, SharePoint.

BUSINESS ANALYST

Confidential - Dallas, TX

Responsibilities:

• Assisted the Project Manager in setting realistic Project expectations and in evaluating the impact of change on the organization and plans accordingly and conducted Project related presentations.
• Identified internal and external system Requirements, design and configuration set-up. .
• Translated the Business needs into system Requirements, communicating with the Business on a broader scale and with an in-depth view.
• Designed and developed Project document templates based on SDLC methodology.
• Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle.
• Developed Functional Specification Document and Supplementary Specification (non-functional) Document.
• Worked with developers to make sure that they understood the Use Cases.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
• Worked with Quality Control Teams to develop Test Plan and Test Cases.

Environment: Agile, Jira, SDLC, MS Office, MS Visio, MS Project, Project Management.

BUSINESS ANALYST

Confidential - Dallas, TX

Responsibilities:

• Implemented the loan process including set-up Account Information, New Loan set-up, Escrow Analysis, Fixed Income the Appraisal, Credit, income and Title functionalities.
• Responsible for documentation of IT Mega Process, Major Process, and Process for IT General Internal Controls according to the LionBridge Framework.
• Wrote test plan, including the test scenarios and test scripts to validate the new "TO-BE" process.
• Identified GAPs in their existing process in accordance with the IT control objectives document and industry's best practice. .
• Conducted JAD sessions with the testing team and business team to fasten the project definition process.
• Worked extensively with compliance and Governance on Web Portal for High Net worth Client & Mortgage front end Development.
• Provided intelligent inputs and suggestions to the QA team, wrote test cases and managed the verification and validation process.

Environment: Windows, Jira, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), SQL, Oracle, SWOT analysis

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Conducted and participated in the JAD session with the SMEs and project team members
• Worked with the clients on the verification process for the requirement phase documents
• Worked as a liaison between the business and technical side to convey the business needs to the system architects
• Participated in weekly status meetings to present status and incorporate any digressions from the original scope.
• Analyzed the "As is" and "To be" system documents to show the current and proposed functionalities of the system using MS VISIO.
• Worked with providers and Medicare or Medicaid entities to validate EDI transaction. This includes HIPAA 4010; 837, 835, 270/271 and others. Provided healthcare provider problem resolution.
• Completed several HIPAA 4010 and 5010 Projects, including Medicaid and Commercial entities. Projects included claims and enrollment.
• Authored sequence diagrams and business process models that describe how the EDI Health Care Claim Transaction set (837) is used to submit health care billing information and encounter.
• Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Performed Risk and Gap Analysis on multiple MMIS subsystems; Created test plans and traceability Matrixes.
• Created and managed BRD, FRD, Project templates, Use Case project templates, requirement types and traceability relationships.
• Designed and developed Use Cases, Activity Diagrams using UML in Visio to mapthe claims adjudication workflow, and POS integration
• Implemented Standardized process throughout the software Development Life Cycle (SDLC).
• Used Agiledevelopment methods to promote development iterations, team work, collaboration and process adaptability and strong experience with XP.
• Involved in cross-functional teams, developing new ways to boost efficiency and delivering results in a fast changing environment to achieve company goal.
• Involved in preparing daily, weekly and monthly project trending and analysis using Excel Pivot Tables, V-lookups and graphical representation.
• Supported development of UATcycle test scripts,