PROFESSIONAL SUMMARY:

I have worked across traditional boundaries in Information Technology, embracing my passion for listening and teaching with a focus on helping those who use technology in an organization to work more productively and efficiently. My experience spans over twenty - five years in all facets of Information Technology, across non-profit to commercial environments, for pre-IPO to Fortune 500 Companies. I have been recognized for delivering leading edge solutions and consistent meet complex business requirements. I have gaining successive proficiencies in mainframes, client-server environments, Internet and cloud-based IT. I have hands-on expertise process improvement, software development, data management, and the disciplines of creating facilities that power reliable and scalable applications. I have provided clients and employers with data quality excellence and innovation in data management, software implementation, and compliance in the Information Technology, healthcare, telecommunication, insurance, finance and manufacturing industries. I have built and implemented applications and system while managed teams of database architects, network engineers, and end-user support specialists and developers. I have mastered technologies from operating systems (Windows and Mac) to application development, and integration.

HIGH TECH CORE COMPETENCIES:

Management Skills: Operations/Portfolio Management ~ Conflict resolution ~ Diverse knowledge of providing effective business strategies and solutions ~ Project and Program Management ~ Business Knowledge ~ Technical & Production Support ~ Information Systems Management ~ Vendor Relations & Management ~ Business Process Development ~ Staff Mentoring & Supervision ~ Coaching & Training ~ Cost & Resource estimates ~ Process Improvement ~ communicator ambassador ~ Ability To Self-Evaluate ~ Excellent communication skills ~ Excellent presentation skills ~ Adapt Quickly ~ Strong willed ~ A Creative Artist ~ Problem Solver And Initiator ~ Exquisite attention to detail ~ Innovative & Creative ~ Take Charge and Lead ~ Project Life Cycle Management ~ Risk Management ~ Team Management ~ Measuring Project Velocity ~ Good multi-tasker ~ Organization ~ Developing & Implementing Standards ~ Developing & Implementing Procedures ~ Supervise & Development Team Members ~ Release Management ~ Internal Audit & Sox compliance

Solution/Application Architecture: Service-Oriented Architecture ~ Business Process Mapping ~ Software Development Life cycle ~ Business Process Modeling ~ Process Analysis & Redesign ~ Application system development ~ Implementation ~ integration development ~ infrastructure development ~ ERP Module implementation ~ System & Application Development ~ reverse-engineering architectures from existing structures ~ Exemplary general IT knowledge (applications development, testing, deployment, operations, documentation, standards, best practices, security, hardware, networking, OS, DBMS, middleware, etc.) ~ Experience with interaction with legacy systems and phased application integration ~ Certify Solutions

Senior Business Analyst: Client facing Business Analyst ~ System Development Life Cycle (SDLC) ~ Waterfall ~ Project Lead ($0.25 million in value and 6 months or more in duration) ~ Requirements Gathering (RRDs)~ Functional Documentation ~ Technical Documentation ~ Data Migration/Mapping ~ Use Cases ~ User stories ~ Version Control ~ Test Cases ~ Test Plans ~ Training Materials ~ Training ~ Integration Plans ~ Implementation Plans ~ Business & Systems Solutions ~ Inter-/Intra Organizational ~ Stakeholder Communications ~ Liaison ~ GAP Analyst and review ~ Functional and Technical Requirement Review ~ Business Analysis (BRDs) ~ Technical Solution Design (TSDs) ~ Change Control Management ~ Models AS-IS and TO-BE processes ~ Develops and executes test strategies, plans, scenarios, and tracks resolution to identified defects ~ uses analytical skills to identify root cause ~ Request for Information Docs (RIDs) ~ Scope Statement Specification ~ Wireframes and Other Visual Documentation ~ Information or Data Model Documentation ~ Requirement traceability matrix (RTM) ~ Functional requirement specification (FRS) ~ Functional Specification Document (FSD) ~ System requirement specification (SRS) ~ System Requirement Document (SRD) ~ User Interface Requirements Document (UIRD) ~ Technical Requirements Document (TRD) ~ Software Requirements Specification (SRS) ~ facilitating sessions (10 to 20 people on shore/off shore) ~ Process/Application Re-engineering ~ Exploratory Prototypes ~ Develop Solutions and Assets for forthcoming and in-flight projects ~ Security ~ Project/program management over multiple lifecycles ~ Data and System Integration Experience

ERP Applications: Oracle R12 (GL, AP, AR, Cash Management, P2P, Assets, Time and Labor, HRMS) ~ PeopleSoft (HCM, LMS, Travel & Expenses, AP, GL, AR) ~ BaaN (Financials, Manufacturing, Warehouse)

Development Languages: Oracle SQL ~ DB2 SQL ~ VBScript ~ 4 GL ~ MS SQL Server 2000 ~ MS SQL Server 2005/2008 ~ SSIS ~ SSAS ~ SSRS ~MS SQL Server ~ Oracle ~ DB2 ~ queries.

Data Architect/Data Management: Data Management ~ Database Modeling & Design (conceptual, logical, physical) ~ ETL ~ Data Modeling ~ Data warehouse ~ Real-Time Database Management ~ abstracting elements of information and relations to develop alternative unified database models ~ working with application developers to understand physical IDE limitations ~ Focus on scalability, maintainability, performance and modularity ~ Expertise in the Unified Modeling Language (UML) for constructing, and documenting the artifacts of software systems ~ Data Integration ~ Data Profiling ~ Data Standardization ~ Relational Database Management System ~ Relational Database Programming ~ Data Conversion / Migration Projects ~ Data Mapping ~ Develop Stored Procedures ~ Data Relationships ~ Data Cardinality ~ Data Laws & Regulations ~ Data Governance ~ Data Profiling ~ Data Quality and Cleansing ~ Master Data Management ~ Security ~ Metadata ~ Master Data Governance ~ Enterprise Data Quality ~ Enterprise Data Strategy ~ Enterprise Data Integration.

Operating Systems: Windows Server ~ Unix ~ HP ~ Vax

Software Applications: Crystal Reports ~ MS Office ~ Visio ~ MS Access ~ MS Project ~ ADP ~ Salesforce ~ Goldmine ~ JIRA ~ HEAT ~ Confluence ~ vehicle telematics ~ CRM Implementation Projects

Cloud base Applications: Fusion HCM Talent Management ~ Smart Sheets

Additional Technical Expertise: Robotics ~ Application Development ~ SAAS ~ Mobil Apps ~ Lockboxs ~ ETF ~ Ewires ~ experienced designer experienced coder ~ UAT and SIT Testing ~ test plans EDI ~ IVR

Function expertise: Warehouse ~ Supply Chain ~ Human Resources ~ Finance ~ Automotive ~ Telecommunications ~ Manufacturing ~ Logistics ~ Payroll ~ Offender Management (Jail) ~ Loan Systems (Canadian Indian Affairs) ~ Investment Management ~ Fund Management ~ Point of Sales (POC) ~ Manufacturing (Automotive, Parts Suppliers, etc.)

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst Consultant/Solution Architect

Responsibilities:

• Business Analyst for the Customer Experience team working on the Customer Journey Optimization project.
• This project will drive improvements and make recommendations to Confidential 's senior leaders by collecting large sets of data, build metrics and business cases.
• This includes providing ad-hoc analysis, data extraction/cleansing, reporting, and development/maintenance of dashboards by working in closely with the Customer Experience Team.
• Business Analyst for the project to create a Humanalytics Knowledge Portal within the Consumer Knowledge Repository.
• Business Analyst for the project to convert SMS contact message to use MPluse M5.

Confidential

Client Engagement Manager

Responsibilities:

• Conducted weekly meetings with our Development Team, QA Team, and End Users to ensure performance efficiency and to discuss our Open Requests.
• Serve as the point of accountability to client for program delivery, database and architect Support and expertise.
• Monitoring of operational production performance and intervention as needed to insure on time, high quality delivery to client.
• Validate scope, conducting project kickoff and hold discussions with stakeholders.
• Conduct weekly and monthly status reports internally and to the client as needed; at key project milestones and provide project status reports on the effectiveness of the engagement against the baseline plan.
• Review, monitor, manage and approve consultant and partner billable hours and expenses on a weekly basis.
• Define in advance and secure sign-off on the acceptance criteria for project deliverables, work with the team to establish delivery dates for and oversee the review of client deliverables to ensure they meet all client acceptance criteria.
• Provide technical oversight for projects and provide Project Management expertise where required.
• Coordinate internal team member activities so that their deliverables are seamlessly integrated and delivered on a timely basis.
• Works with the Account Manager to proactively identify/recommend actions for net-new revenue opportunities and to drive growth within the client.
• Managed team of 7 consultants (1 on site, 3 in North America, 3 in India)

Confidential

Senior Business System Analyst Senior - Finance & HR

Responsibilities:

• Managed direct relationship with third party vendors and off-shore development teams, created communication channel, and project’s review for management.
• Act as the database SME and provide data and solution architecture within the various applications.
• Interviewing business units, stakeholders and technical leaders to gather and clarify business requirements.
• Led planning meetings, JAD sessions (Joint Application Design), analysis development, test inspections, and other project meetings throughout product life cycle.
• Led the Development improvement regarding Invoicing OCR for Oracle ERP Purchase-to-Payment process.
• Led the implementation of the Vertex taxing software engine, enabling proper tax collecting, and reporting and order placement.
• Implement the use of Credit Card payment to various vendors.
• Lead BA on various projects such as Ewire, ETF, and Credit Card processing projects that will increase CNO’s Customer experience, processing cash payments by the customers.
• Design and configuration of landing tables, staging tables, base objects, hierarchies, foreign-key relationships, lookups, query groups, queries/custom queries and packages
• Creating Mappings, Trust and Validation rules, Match Path, Match Column, Match rules, Merge properties and Batch Group creation.
• Implementing hierarchies, relationships types, packages and profiles for hierarchy management in MDM Hub implementation.
• Enforced data management processes across the enterprise (part of People, Process, Technology pillars)

Confidential

IT Business Analyst Senior - Human Resources

Responsibilities:

• Successfully implemented Oracle Fusion HCM Core HR and Talent globally (13 languages, 192 Countries) to 18,000 managers as part of the company's IPO and future growth needs.
• Implemented change control process to migrate changes to production reducing downtime. Documented the process as part of Sarbanes-Oxley (SOX) ITGC process.
• Lead a 3-person development team in successfully implemented integration between Oracle Fusion Potential information to Oracle HR.
• Gather requirements, write functional (MD050), (BR.030) and (BP080) document and technical (MD070), (BR.100) document, provide recommendations for user. Documenting business requirements, Data design and process re-engineering to fit with the Oracle system Prototype new business processes, Design legacy data conversion, Configure applications and Create test scenarios.
• Three cycles of testing performed: System Integration Test (SIT), User Acceptance Test (UAT) and Final Acceptance Test (FAT).
• Supported all go-live activities
• Design and configuration of landing tables, staging tables, base objects, hierarchies, foreign-key relationships, lookups, query groups, queries/custom queries and packages.

Sr. IT Business System Analyst Consultant/Project Manager

Confidential

Responsibilities:

• Gathered, analyzed, processed and data flow diagramming for medium to complex business processes.
• Accountable for demonstrating basic knowledge of analysis techniques and standards and set analysis standards.
• Efficiently used and applied Standard Development Life Cycle methods and industry best practices.
• Worked with developers, database administrators and data architect and made sure that data quality around business decisions is maintained.
• Provided guidance to business customers in the creation of system test plans, test cases and assisted in testing.
• Documented and maintained current and future state departmental business processes.
• Efficiently used powerful auditing, reporting tools and systems to ensure customers are compliant with ever-changing state and federal regulations.
• Developed model to maintain business integrity, data quality and injected various data languages (translation) for analytics
• Organized and analyzed big data (financial, images, products, customers) and developed various business capabilities
• Implemented a process to take strategy to roadmap and design development activities.
• Responsible for delivering customer information systems across North America and Canada.
• Directly worked with client to develop data management solution that includes master data management, enterprise data warehouse, and business intelligence.
• Interfaced with client business executives and IT team and delivered enterprise communication plan.
• Designed logical and physical model and implemented in Oracle and MS SQL Server environment.
• Enforced data management processes across the enterprise (part of People, Process, and Technology pillars).
• Delivered data conversion product and complete end-to-end data conversion processes.

Confidential

Application Manager

Responsibilities:

• Developed new SharePoint Sites that would be used as Customer forums sites where Project staff and customers can interact and communicate during implementation, upgrade, etc. SharePoint sites also used for internal web administration from Human Resources Information, accessing applications, requesting time off, and documentation management for projects, development and problem solving. SharePoint is also being used for approvals of patches, upgrades, bug fixes, etc. for all internal applications.
• Responsible for delivering information systems across North America and Israel.
• Designed logical and physical model and implemented in Oracle and MS SQL Server environment

Confidential

Senior Business Analyst/Technical Analyst/System Architect/Jr. Project Manager

Responsibilities:

• Conducted a Green-belt project on the logistics receiving discrepancies.
• Lead the project to implement process and system changes to improve the quality of outputs by identifying and removing the causes of defects (errors), minimizing variability in manufacturing and business processes.
• Designed, developed, and implement the Discrepancies system first in COGNOS Powerhouse before migrating it to a MS Access front end with a MS SQL back end. This project allowed the company to save $500,000 a year.
• Designed, developed and implemented various applications/systems for Warehouse Management, Supply Chain, Production, Quality Assurance, vehicle telematics Finance and Human resources. Some of these systems allow the company to save over a million dollars during their 1st year of use.
• Successfully identified, prioritized and document the impact of new legislation on all departments within the company in conjunction with Corporate Legal department, Compliance Managers, and Business Leaders. This allowed all departments to identify and plan for compliance with the law.
• Analyzed, modeled big-data sets and developed conceptual model to handle velocity and variety of big data.
• Responsible for delivering information systems across North America, Canada, Mexico, South Africa and Australia.
• Enforced data management processes across the enterprise (part of People, Process, and Technology pillars).
• Designed logical and physical model and implemented in DB2 / Oracle / MS SQL Server environment.
• Delivered data conversion product and complete end-to-end data conversion processes.