Objective

Pursuing a challenging career with a competitive company to utilize my expertise in the Business Analysis and Project Management fields. With a cross matrix of skills in ERP Systems, Functional Implementation, and Instructional Design.

Professional Summary

Over 14 years of experience performing business analysis and developing/delivering technical training for a suite of human capital ERP applications. Extensive experience in full life cycle system implementation including: Project planning, requirements gathering, functional/technical design, business process engineering, testing and go-live implementation. Skilled in training curriculum development and deployment. Expert in PeopleSoft and Oracle 11i enabling the ability to master working with any HCM Human Capital Management systems.

Professional Experience

Confidential

Performance and Profile Management Business Analyst

• Performed project management tasks, including creating integrated project plan and timeline, prioritizing schedules, and managing resources
• Designed complex functional and technical requirements by working with business owners to develop streamlined processes that fully optimized the new system
• Conducted system demonstrations, requirements gathering sessions, and fit gap analysis
• Developed requirements matrix, functional and technical specifications documents, executive presentations, process flows, and system mock-ups
• Created testing and training strategies, matrices and materials for affected stakeholders

Confidential

eCompensation Business Analyst

• Led re-design project for eCompensation update overhauled previous design to accommodate business process changes in accordance to newly released company-wide initiatives
• Conducted requirements gathering sessions with business and technical SMEs and developed functional and technical requirements
• Conducted fit gap and impact analysis
• Resolved numerous defects in design, implementation and training from previous release
• Developed business flow diagrams and system mock-ups
• Developed training documentation for configuring eCompensation module and supporting applications
• Translated technical documents for business owners, including training to bring stakeholders up to speed
• Developed testing plan

Confidential

ePerformance Project Manager

• Led functional implementation of PeopleSoft ePerformance application by developing and managing project plan
• Conducted analysis to translate business processes into system requirements
• Designed functional and technical requirements, including development of documentation
• Configured ePerformance and Profile Management modules to include over 25 templates, content library, text catalog, and foundation tables
• Developed and led Unit, UAT, and Go-Live validation cycles
• Developed over 30 UAT scripts, led testing sessions, managed issues
• Designed and tested ePerformance related custom queries and reports
• Developed and implemented post go-live support
• Acted as SME for end-user training

Confidential

ePerformance Functional Implementation Lead

• Led functional implementation of PeopleSoft ePerformance application
• Conducted stakeholder sessions to manage requirements and improve business process
• Conducted fit/gap analysis to reduce customizations to ensure maximum system optimization
• Gathered and translated business owner requirements into requirements traceability and functional design documentation to include business, functional, technical, and reporting requirements
• Configured ePerformance and Profile Management modules in accordance with company and legal policies to include new performance and development plan document, text catalog, and foundation tables
• Developed UAT plan, including development of UAT scripts, training of testers and resolution of defects
• Acted as SME for reporting and super-user Assessment Center tasks

Confidential

Business Analyst/Training Lead

• Gathered and translated business requirements into cross-functional process workflows
• Re-engineered business process to ensure improvement and compatibility with updated technology

• PeopleSoft, QuickBase, FileNet, Google Docs, SharePoint, Vignette, and Teacher Track

• Designed and developed training plan to include audience analysis, resource assessment, budget allocation, project timeline, and delivery and documentation methodology

Confidential

Lead Performance Management/Talent Acquisition Business Analyst

• Led functional implementation of PeopleSoft's Candidate Gateway and ePerformance applications
• Conducted stakeholder sessions to manage system requirements and improve business process
• Gathered and translated client business requirements into functional specifications, technical requirements and scoping documents
• Conducted fit/gap analysis to include cutover, customization and configuration documentation, and technical specifications documentation
• Configured ePerformance module in accordance with company and legal policies to include evaluation criteria, scoring, and approval process
• Created performance appraisals with cascading goals for over 200 job functions
• Re-engineered business process to ensure improvement and compatibility with updated technology
• Completed project scope and requirements gathering for a future eCompensation implementation

Confidential

Training Program Lead Consultant

• Developed training plan to include audience analysis, resource assessment, budget allocation, and delivery and documentation methodology
• Designed and developed comprehensive curriculum for PeopleSoft HR modules

• Basic Navigation, Query, Workforce Administration, Recruiting, Employee and Manager Self Service, Time and Labor, Position Management

• Developed Post-Training Analysis to include evaluations, learning assessments and end-user support model.

Confidential

Sr. Consultant/Business Analyst

• Managed team deliverables and deadlines and supported team members
• Acted as client face to present project plan and methodologies to executive committee
• Conducted comprehensive role-mapping analysis to align end-user requirements with system security and training deployment
• Conducted fit gap analysis for training and testing purposes
• Designed and developed complex training courses for Oracle 11i CRM modules
• Applications include: Demand Planning, Advanced Supply Chain Planning, Manufacturing, Purchasing, General Ledger, Accounts Payable, and Accounts Receivable

Confidential

PeopleSoft 8.9 Implementation Functional Analyst/Training Lead

• Led functional implementation of PeopleSoft's ePerformance and eCompensation applications
• Conducted stakeholder sessions to manage system requirements and improve business process for client's annual appraisal cycle
• Gathered and translated client business requirements into functional and technical scoping documents
• Conducted fit/gap analysis to include cutover, customization and configuration documentation, and technical specifications documentation
• Configured ePerformance in accordance with company and legal policies to include evaluation criteria, scoring, and approval process
• Implemented pay increase automation through eCompensation to include merit, cost of living, and promotional pay increases
• Re-engineered business process to ensure improvement and compatibility with updated technology
• Developed Training plan to include audience analysis, resource assessment, delivery and documentation methodology
• Designed and developed comprehensive curriculum for PeopleSoft HR modules

• Workforce Administration, Recruiting, Payroll, Benefits, Enterprise Learning, Compensation, Employee and Manager Self Service, eCompensation, ePerformance, and Query

• Developed Post-Training Analysis to include evaluations, learning assessments and end-user support model.

Confidential

Instructional Designer/Business Process Engineer

• Designed complex training courses for Oracle 11i CRM modules following ADDIE training principles

• Modules include: Contracts, Procurement, Inventory, Purchasing, General Ledger, Accounts Payable, and Accounts Receivable

• Developed Instructor and Participant guides, classroom presentations and job aids
• Designed and Developed online Help using UPK User Productivity Kit
• Designed customer specific style guides and training assessment plan.

Confidential

Instructional Designer/Business Process Engineer

• Led all technical training initiatives for existing and new employees
• Gathered and translated business requirements to analyze previous training effectiveness
• Re-engineered business process in alignment with core business strategies and automated systems
• Designed and developed training plan to include audience analysis, resource assessment, budget allocation, project timeline, and delivery and documentation methodology
• Designed and developed comprehensive curriculum for PeopleSoft modules
• Order Management, Purchasing, Billing, , Inventory, Quote Management, Sales, Contracts, Query

Confidential

PeopleSoft Functional Analyst Lead

• Developed training team for 3 major system implementations
• Primary functional lead for corporate IT system upgrades and implementations:
• PeopleSoft HRM : Workforce Administration, Recruiting, Payroll, Benefits, Enterprise Learning, Compensation, Employee and Manager Self Service, eCompensation, ePerformance, and Query
• PeopleSoft SCM : Customer Order Management, Billing, Inventory
• File Sharing applications: Oracle Files, SharePoint, Lotus Notes
• Internal sales applications: Sales Order Tracking, Billing and Credits, Customer Tracking, Inventory
• Gathered and created Functional Requirements including fit gap analysis, data mapping, and business process creation in compliance with global legal guidelines
• Designed and managed User Acceptance Testing including creation of test scripts
• Coordinated business process approval through international work councils