SUMMARY:

• Sr. Information Technology Infrastructure and Software Development Manager with extensive Program and Project Management experience managing multiple, concurrent, moderate to large ($1M to $11M) sized projects.
• Broad Automotive Industry, Manufacturing and Supply Chain Management experience working with General Motors (GM), Ford, Volkswagen, Fiat Chrysler Automobiles (FCA), and Delphi Technologies.
• Working knowledge of PM Methodologies including Agile, Scrum, Kanban, Waterfall and Iterative Methodologies.
• Expertise in managing software application, infrastructure and deployment projects using a formal project management methodology, Project Management Institute standards and terminology (PMBOK).
• Proven skill in managing cross - functional Global Projects. Managed international Regional Program Managers and their functional team members to define and execute one deployment plan globally, across six regions at more than 100 sites to archive unsupported hardware and software.
• Extensive experience in all phases of the Systems Development Life Cycle (SDLC), Product Life Cycle Management (PLM) and Supply Chain Management (SCM).
• Successfully executed and led several managers through all project management phases: initiation, planning, executing, controlling and closing.
• Quickly creates project schedules and begins tracking activities immediately.
• Skilled in managing Request for Information (RFI), Request for Quote (RFQ) evaluation and proposal selection.
• Exceptional ability in conducting strategic planning sessions to assist with documenting business roadmaps and strategic prioritized goals.
• Proficient in using MS Office, MS Project, MS Outlook (email) and SharePoint. Experienced in designing how to deploy and use SharePoint.
• Extremely competent in overseeing client and customer relations to ensure that service expectations are developed and met. Monitors project metrics for significant deviations in quality, cost, or schedule.
• Commendable skill in coaching and mentoring individuals on the project teams and providing feedback on performance.
• Determined self-starter with strong interpersonal skills and proven ability to manage positive and productive relationships with internal and external clients.
• I am a local (Auburn Hills, MI) candidate that is very interested in this opportunity and available for immediate consideration.

TECHNICAL SKILLS:

• FCA Project Management tools: PMCoP, Status Reports, Change Controls, Issues, Risks, Fixed Priced Vendor contracts, RSAs, SOWs, Timelines, Schedules, Plan Build Run (PBR), Skype for Business, etc.
• HP ALM - FCA testing tool
• Sales, Marketing and Dealer Network - Project Summary Dashboard
• MS Project and Enterprise Project Management Server
• PWA, MSP tasks, work plans
• Agile, Sprints, Waterfall
• Kanban Board, Scrum
• Informatica
• ETL (Extract Transfer Load)
• Jenkins, Serena Dimensions, SonarQube, AppScan (ASP), Maven, Docker
• Kubernetes (k8s)
• Azure Container Registry (ACR), Azure Active Directory (AD), Azure Database for MySQL, Azure Container Service (ACS)
• Cloud, PaaS, SaaS
• SFTP Dropbox (secure file transfer)
• FileZilla
• DriveIT (Demand Requests, Operational Changes & Incidents), AMS2, IPR, DUR
• Supply Chain Management: Sales & Industry Reporting, Industry Sales, New Vehicle Delivery Reporting, Vehicle Owners, etc.
• SAS - Business Object Reporting
• Crystal Reports
• JIRA-Requirements
• Resource Management
• Common Services
• Production Office
• Access Control
• Adobe Acrobat
• Awarix
• Clarity / Primavera / Track Record
• Digital Media
• Documentum (EDR)
• Enterprise Access Control
• Enterprise Content Management (ECM)
• GLPD
• HTML
• InfoSphere 8.5 iRise Application Simulator
• J2EE / Java / STRUTs
• Java Beans & Servlets
• LDAP
• Metadata
• MS Office Suite: Excel
• MS Outlook, Lotus Notes, gmail
• MS PowerPoint
• MS Word
• .Net
• PeopleSoft
• Remedy / JIRA / HEAT
• Scrum
• PMBOK / SDP 21 / SDP 10-1 / SDP Lite / SDM / CMMI /
• SalesForce
• SharePoint
• Single Sign On (SSO) / Vergence
• Subversion (SVN)
• Transparency, Member Out of Pocket, Public Retail, Mobile Member Portal (SAMLs)
• Tagging
• Team Center
• Windows 2016
• Windows 7 Enterprise

PROFESSIONAL EXPERIENCE:

Confidential, Auburn Hills, MI

IT Project Manager

Responsibilities:

• Managing the Sales Industry Reporting 4.0 Containerized Cloud Project.
• Managed the new FCA Containerized Cloud Infrastructure environment using Agile.
• Managing the budget, work plan, schedule, scope, change controls, issues, risks, communications and status reports.
• Supporting the Program Manager, Business Process Manager (BPM), and leadership.
• Managing the software development rewrite of the Java based Sales and Industry Reporting system using Waterfall scheduling with Agile stand-ups, iterative development, testing, and deployment.

Environment: Windows 7 Cluster (2016), Enterprise, MS Project, SharePoint, Skype for Business, OneNote, Hewlett Packard Enterprise’s (HP) Application Lifecycle Management (HP ALM) HP Quality center software, FCA’s Application Security Program, FCA’s DriveIT, Java, CIMS, Active Directory, Azure Cloud, Azure Cloud Services (ACS), Kubernetes (ACS Kubernetes Cluster, Worker Node, Docker (Pods & Containers), Proxy, Kubectll CLI (Master Node), Azure Load Balancer, Azure Container Registry (ACR), Redis Cache, Azure Database for MySQL, Jenkins Batch Job Scheduler, Serena Dimensions, Maven, AppScan, SonarQube, SFTP Drop box (file IDs and Passwords), FileZilla, VPN, Pulse Secure 5.2, Lotus Notes 8.5, DriveIT (Demand Requests, Operational Changes & Incidents), AMS2, IPR, DUR, SOWs, RSAs, Google Suite (gmail, calendar, storage, docs, sheets), etc.

Confidential, Detroit, MI

IT Project Manager

Responsibilities:

• Managed Project budgets; updated monthly forecasts, planned and tracked actuals (labor and non-labor), reported variances with rationale and updated monthly forecast as appropriate for Agile web development projects; such as Transparency, Member Out of Pocket and Public Retail.
• Created and managed Project and Base Workplans and Staffing plans.
• Supported Application Owner, Portfolio Owner and Program Delivery Managers.
• Managing using in Agile, Scrum, Kanban, Iterative and Waterfall project meetings.
• Created Executive Digital Experience Weekly status reports. Updated issues and risks.
• Assisted new team members with new employee start-up, process and security access information.
• Assisted IT Managers with adhering to BCBSM EPM processes and tools such as: CIMS, PWA, MSP, SharePoint, conference room scheduling, Skype, Web-Ex, softphone, etc.

Environment: MS Windows 2016, MS Office Suite, MS Project, Enterprise MS Project (MSP), Project Web Access (PWA), Crystal Reports, SAP, SharePoint, WebEx, Business Skype, IM, CIMS, JIRA, Google Suite (gmail, calendar, storage) etc.

Confidential, Detroit, MI

Sr. IT Project Manager

Responsibilities:

• Managed marketing and sales analysis, planning, scheduling, monitoring and managing several concurrent projects while providing vendor application support and user .
• Managed web site development projects and security system deployments using Agile approach.
• Managing Request for Information (RFI), Request for Quote (RFQ) evaluation and proposal selection.
• Managed hardware and software selection, integration and deployment.

Environment: MS Windows, MS Office Suite, MS Project, Symantec, Norton, Adobe Acrobat, Photoshop, Paint, Page Builder, Visual Composer, Android, iPhone, Drone, V2T, GoToMeeting, Teleconference

Confidential

Enterprise IT Technical Project Manager

Responsibilities:

• Served as Project Manager for Enterprise Information Protection and Security (IPS) and Enterprise Customer Information Service organizations (Energy Optimization Marketing Campaigns & Result measurement reporting).
• Managed the proof of concept (POC) and Upgrade SSL VPN Juniper 7.1 project including the integration and testing with Entrust 9.3, SiteMinder 6 & 12 and Juno Pulse.
• Planned, scheduled and monitored several concurrent projects while providing vendor, business partner and application support.
• Planned and managed several concurrent DTE Enterprise Information Protection Services and Customer Information Service organization projects.
• Symantec Endpoint Protection (anti-virus) upgrade and deployment project.
• Planned and managed the IT Security Vulnerability Remediation Compliance Project spanning 55 sites and resolving 31 issues using Agile approach.
• Managed proof of concept (POC) and replacement of Nortel VPN with Cisco AnyWhere.
• Planned and managed several Energy Optimization Marketing software development and delivery projects while providing application support.
• Planned and managed several concurrent Renewable Energy development and delivery projects (Wind farms, establish - lease Payments) while maintaining system support.

Environment: MS Windows, MS Office Suite, MS Project, Lotus Notes, Informatica, ETL, Documentum Enterprise Document Repository (EDR), SEP, IAM, Remote Access, TRAC, SDM, CTE, Conference Bridge

Infrastructure IT Project Manager

Confidential -Farmington Hills, MI

Responsibilities:

• Managed the Ambulatory NG EHR Specialty Best Practice Design Implementation Project.
• Planned, organized and facilitated Specialty Physician Best Practice Design (BPD) teams for Out of the Box (OOB) system review and best practice design for Specialty Practice operational utilization.
• Completed Cardiology Specialty Practice workflow and NG system analysis, design, production code updates.
• Influenced Trinity Health organization design: in corporate NG Partnership for influence of future product releases, system experts, centralized support hot lines (system, workflow processes, deployment and Q&A).
• Conducted stakeholder approval and status meetings.
• Managed Risk plans and Issue resolution.
• Mentored and established Specialty team processes to successfully design, install, configure, test, approve and institutionalize change requests.

Environment: MS Office Suite, MS Project, GroupWise email, Enterprise Content Management (ECM), NextGen Electronic Health Records (NG EHR), NextMD, Cerner, Empire Time (ET), Centra

Sr. IT Project Manager

Confidential - Detroit, MI

Responsibilities:

• Managed the Deploy Suite of New Data Management Dictionary Tools (InfoSphere 8.5) Project.
• Planned for success by dividing the project into two phases; Phase 1-Deploy Business Glossary and Metadata WorkBench and Phase 2-Deploy the remaining portion of the software tool suite. Managed Phase 1 with SDP Lite processes and Phase 2 with SDP processes.
• Conducted stakeholder planning and status meetings. Reviewed Risk plans and Issue resolution.
• Drafted Phase 2 project plan.
• Established two (Lab and Production) environments for the Off the Shelf product installation (COTS).
• The team successfully installed, configured and conducted User Acceptance Testing.

Environment: MS Windows, MS Office Suite, MS Project, Lotus Notes email, SharePoint, People Finder, IBM's InfoSphere 8.5, SDP 10.2 WebEx, Meet Me Lines (MML)

Sr. IT Project Manager

Confidential - Dearborn, MI

Responsibilities:

• Managed the Extended Service Business Document Capture and Workflow (DCW) Project and assisted with planning the Extended Service Business future systems vision.
• Managed the Request for Information (RFI) and Request for Quote (RFQ) evaluation processes that were completed with four vendors. During the RFQ process a "what-if" session was conducted which resulted with the needed to add investigate and perform RFQ activities with two more vendors.
• Managed the development of several SEER estimates that were completed for a budget neutral final solution recommendation.

Environment: MS Windows, MS Office Suite, Outlook email, SharePoint, Clarity, DORF, eTracker, IBM's Acenza & FileNet, EMC's Documentum, Adobe, SDM, WebEx, NetMeeting

Project Manager

Confidential

Responsibilities:

• Managed the Pontiac and GMC web site incentives, offers, promotions, redirects, tagging, metadata and maintenance projects.
• Established the integrated USA and Buenos Aires, Argentina (Global support) operating team procedures.

Environment: MS Windows, MS Office Suite, JIRA, Subversion (SVN), Hudson, HTML, Java, Flash, Outlook email, Skype, Collaborative posting portal

Confidential

Technical Project Manager

Responsibilities:

• Managed the plan, define and design phases of the Collaboration Program, which consisted of three projects: My Sites, Search and Site Registration.
• Led 10 clients through business, functional and system design sessions to analyze and design MOSS (SharePoint) out of the box (OOTB) and .NET custom code solutions to solve their business goals.
• Managed requirement details in GM’s System Development Process (SDP) document format and iRise, which allowed GM to send these detailed requirements and designs to vendors for construction and implementation bids.

Environment: MS Windows, MS Office Suite, MS Project, Outlook email, Tele-Conferences (MML), Live Meetings, Software Development Process (SDP v 10.1), GLPD, LDAP, AD, Autonomy, Search Center, People Finder, Org Manager, iRise Application Visualization Simulator, Team Center, Enterprise SharePoint web application implementation and integration (MOSS, .net, SQL and Java)

Technical Project Manager

Confidential

Responsibilities:

• Managed the Changepoint Release 2 Project through requirements gathering, system design, configuration, testing and UAT while planning and executing the end user, user adoption and compliance reporting plan.
• Led the team to achieve executive management’s goals to utilize Changepoint to provide executive management online dashboard reporting tools to track and monitor capitalized (critical) projects, facilitated immediate risk mitigation analysis along with what-if impact analysis on the five-year plan.

Environment: MS Office Suite, Lotus Notes, web application, Lotus Notes email & data bases, Web-Ex Meetings, Report Designer, FTP and Changepoint

Technical Project Manager

Confidential

Responsibilities:

• Managed the Single Sign-On (SSO) project team of eight that provided SSO functions to 11,000 active users via 11 servers and 3,500 devices at four hospitals.
• Established coding standards and delivered 15 system enhancements while maintaining the current system. Managed all phases of the SDLC.
• Led the Bed Management design and implementation project which integrated two new servers and pulled LAN cables for 125 new thin clients and monitors (display devices), into the existing hospital infrastructure architecture. Managed all phases.
• Facilitated five vendors to gather and finalize the clinical and functional requirements with the nursing and administrative user group of 20 customers that spanned 11 departments to design and install the online visual Bed Management system. Achieved the project’s scope within the budget.

Environment: UNIX, MS Office Suite, MS Project, FTP, QA Director, TrackRecord, Remedy, PeopleSoft, Facilities/Plant Operations, RFID, Invision (Patient Admission). Oakchart (Patient Record Tracking) (aka. IDX, LCJ, Lastword by GE), Team Chimes (Environmental Services), Extended Care Information Network (ECIN), PACs, Muse, Emergisoft, Vergence (Single Sign-On), Awarix (Bed Management aka. Patient visualization)

Technical Project Manager

Confidential

Responsibilities:

• Managed the Escrow Trust Accounting (ETA) web based Internet development and infrastructure implementation project to achieve authorized project deliverables and milestone dates while maintaining the project’s scope and costs.
• Managed the US and Offshore software vendor relationship, participated in contract development and negotiations.
• Managed the international multi-site matrix team to develop the online and batch application features.
• Managed the design of the ETA system with the newly defined security (logon-ID) system named (CAM).
• Facilitated the detailed provisioning strategy and Enterprise Web Services Architecture model.
• Managed the ETA application staging and testing infrastructure environments.

Environment: MS Windows, MS Office Suite, MS Project, Lotus Notes, Lotus Notes email & data bases, and Tele-Conferences, Informix to SQL, SQL Server, NET, Crystal Reports, SSL, UNIX, Communications, Digital s Tivoli, QA Center

Confidential

Program Manager

Responsibilities:

• Managed a project team consisting of four executives, four managers, two client representatives, 10 internal developers, six quality assurance testers, a database administrator, a network and server engineer and 20 vendor developers
• Managed the project that developed and implemented the web-based (J2EE) Measuring Advertising for Profit Performance (MAPP) system application to achieve specified requirements. Planned and obtained Chief Information Officer’s (CIO) approval of the MAPP system support, five-year enhancement plan, and budget.
• Managed vendor contract negotiations, vendor relationships, resources, scope, schedule, costs, tracking and monitoring of the development and enhancement projects. Obtained user acceptance testing approval of the MAPP application and executed the multi-site implementation rollout plan that included populating client data, client access, client, internal staff access and, establishing and supporting the operations, disaster recovery, risk management and change control management.
• Installed and configured three servers. Achieved the defined scope and met the approved schedule within the budget with internal and external vendor, US and Offshore, team members.
• Facilitated the process to identify, prioritize and estimate MAPP enhancements. Developed and obtained customer approval of the Sales Analysis and Reporting software application enhancement.
• Facilitated the approval process, to obtain CIO approval of the software development project.
• Managed the proposal definition, vendor selection and contract, application development, testing, operations scheduling, integration and implementation of the Sales Analysis and Reporting application project. Concurrently defined and managed the MAPP Benchmarking, Digital Director Integration and Printer Ready Files projects.

Environment: MS Office Suite, MS Project, Video and Tele-Conferences, Net Meeting, Adobe Acrobat, DFD, ERD, ERwin, FTP, RUP, Oracle, Java, J2EE, Java Beans, Java Servlets, JSPs, JRun, Metadata, Teradata, SQL, STRUTS, RoboHelp