SUMMARY:

• Certified PMP & Scrum Master - SAFe SPC4/RTE - Agile Coach, Management Professional with 15+ years of experience, a proven track record of improving organizations using
• Agile methods including Scrum/Scrumban and Kanban. Responsible for providing Agile leadership in the form of assessments, roadmap development, coaching, and . 10 core years of Banking experience.
• Considerable leadership experience with a foundation developed in the US military and used to drive success across organizational domains in private sector organizations.
• Motivated by a passion for transformation that utilizes meaningful metrics to create transparency at all levels.
• Proficient in managing multiple projects concurrently, working with varied technologies
• Currently employed in a senior role at a thought leading Agile organization leveraging advanced Agile Scaling to deliver dramatic ROI improvements at the companies they serve.

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/Coach/Trainer

Responsibilities:

• Facilitate Sprint ceremonies -- sprint planning, backlog grooming, daily scrums, retrospectives, and sprint reviews
• Educate and reinforce scrum methodology and agile framework to team members and the organization
• Protect scrum teams from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline
• Radiate information to the team using velocity and burn-down charts, task board, and JIRA custom views
• Guide teams to become self-managing by mentoring teams to be cross-functional and slowly delegating responsibility to the team to set goals and identify improvements
• Use Team Velocity to predict deliverable dates for Product Roadmap Releases
• Collaborate with Product Owner and Scrum Team for backlog items grooming and continuous delivery of features
• Encourage continuous improvement through Retrospective activities i.e. use metrics to identify quality improvements
• Evaluate scrum team (including Product Owner) adherence to agile process adoption

Confidential

Senior Manager - Scrum Master/Coach/Trainer

Responsibilities:

• Mentor and train team members on delivery best practices - SDLC, Agile
• Defining the success criteria for the organization and using metrics that make s and progress clear.
• Creating Scrum pilot teams to show the advantages of using Agile early in the transformation.
• Delivering all necessary agile to the teams as needed.
• Providing coaching to the teams in an ongoing basis based on the needs of the team to ensure that they are effective and improve continuously.
• Organizational assessments to determine the readiness for Agile
• Coaching Agile Development teams and Product Owners to successfully use Scrum/Scrumban and Kanban
• SAFe Scaled Agile
• Led teams to transform them from traditional Waterfall to Scaled Agile frameworks including SAFe.

Confidential

Sr. Program Consultant - Scum Master / Coach Trainer

Responsibilities:

• Led teams to transform them from traditional Waterfall to Scaled Agile frameworks including SAFe. Reporting on progress while guiding teams to define and organize the requirements accurately. Created Roadmap, documented and prioritized epics, features and user stories to be used by the teams to guide their development.
• Assign tasks, and manages quality assurance, resolution of issues, status reviews and reporting, development of standards, change control, customer support, and compliance with all policies and procedures
• Worked with both internal and external stakeholders to communicate clear vision and goals within the program.
• Involved in various stages of Software Development Life Cycle (SDLC) implementing Waterfall and Agile, Iteration, Scrum methodologies
• Responsible for implementation of and transitioning teams from Waterfall to Agile. Management of multiple scrum teams with geographically distributed team members

Confidential

Sr. Project Manager/Product Owner

Responsibilities:

• Led agile team to define user stories, prioritize team backlogs and remove impediments. Worked with Business Owners to drive the vision and identify the solutions.
• Changed the ACH bank account to improve controls and visibility within transaction processing. ACH process managed by First Data has transitioned Citibank this process back in house sending transactions directly to the FED, using their own FED/DDA account.
• Guided team through complete life cycle implementation including the retirement of existing process and DDA account both in Agile and Waterfall model, and all phases that includes requirement gathering and analysis, design, development, testing, implementation and support.
• Managed OCC/Consumer Fraud Protection Bureau compliance request. Returning @$300M to credit card customers who purchased certain add-on products over a 20yr period. An estimated 12M customers affected.
• Guided team to identify infrastructure service deliverables needed to fulfill the request.
• Facilitated and executed all intra team and general project meetings (team status, executive status, JAD, design review, development review, test plan review, test results reviews, quality gates, and deployment readiness).
• Credit Card Fraud System replacement: Combining three independent fraud detection methodologies into one central application that can be configured and adapted to each business channels' need.

Confidential

Sr. Project Consultant

Responsibilities:

• Managed the Virginia Daily Press relocation project, moving newspaper business to the new office building; this included phone services, Data Center and virtualizing 70 applications.
• Managed the P2V project migrating applications to virtual environments and the complete decommissioning of all equipment.
• Assisted with virtualization of 90% of all servers

Confidential

VP Technical Project Manager

Responsibilities:

• Managed solution deployments utilizing SaaS, PaaS, and IaaS
• PMO performance guidelines were +/- 3% of forecast. All budget variances analysis were performed and reported on a monthly basis
• Worked in the project at various stages of SDLC (Waterfall / Lean Six Sigma) - requirements analysis, design, coding, implementation, unit testing, integration testing, user acceptance testing support & post-implementation support
• Supervised development of detailed design coordinating JAD sessions and providing leadership in facilitating sessions to capture business functional design
• Managed the timeline and all aspects of the conversion of each application from requirement gathering to deployment using Waterfall methodology
• Partnered with Business Change Managers and Portfolio Program Managers to prioritize business goals as related to IT projects and technical strategies.
• Lead teams to document all project deliverables, mapping each project phase, identifying project milestones, tracking dates and deliverables.
• Managed vendor service support, hardware and software purchases and offshore support teams.