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System Analyst/ Project Coordinator Resume

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Minneapolis, MN

SUMMARY

  • Over Nine (9) years of diversified IT experience in complete Software Development Life Cycle (SDLC) process including System Analysis, Design, Development, Testing, Implementation and Documentation.
  • Skilled in performing Gap Analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end - state requirements.
  • Extensive experience in requirement elicitation techniques like JAD sessions, Document analysis, Prototyping, Reverse Engineering, Brainstorming, Requirement Workshop wif Users, Subject Matter Experts (SMEs) and business Stakeholders.
  • Excellent Analytical skills in understanding and identifying the Business Process and conducting feasibility studies to develop Scope and Vision Document.
  • Thorough understanding of the Software Development Life Cycle (SDLC) and their variants wif Waterfall, Agile (Scrum), RUP.
  • Experienced in tracking, documenting, mitigating and resolving Project Risks and Issues.
  • Experienced in writing Business Requirements Document (BRD), User Stories and Functional Requirements Document (FRD).
  • Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity Diagrams in Enterprise Architect, MS Visio and Rational Rose.
  • Excellent experience in preparing project related documents like Field Mapping, Requirement Traceability Matrix, Weekly/Daily Task Reports and Status Reports.
  • Extensive working experience wif SharePoint 2010.
  • Proficient in interacting wif Stakeholders, Subject Matter Experts (SMEs), Testing Team and Technical team wif excellent communication and interpersonal skills.
  • Experienced wif Manual Testing Strategies.
  • Skilled in Unit/System/Integration/Regression/Smoke Testing as well as Users Acceptance Testing (UAT).
  • Expertise in creating the Test Plans, Test Cases and Test Scripts and efficiently prioritize and manage the defects using the Defect Tracking system.
  • Experienced in training and mentoring team members wif product noledge and business processes.
  • Strong experience in performance tuning.
  • Outstanding organizational skills including ability to multitask, prioritize, and manage complex issues.

TECHNICAL SKILLS

Requirements: Rational Requisite Pro

Design Tools: Rational X De, CMMI Models, Dream Weaver, Adobe Photo Shop, MS Front Page, Paint Shop Pro, Home Site, Visual Studio

Microsoft Tools: MS Project, MS Visio, MS Word, MS Power Point

Other Tools: Rational Requisite Pro, Clear Quest, Clear Case, MS Office Suite GAP AnalysisOperating Systems Windows 95, 98, 2000, NT, XP, Vista, 7, 8, Unix

Databases: DBMS Concepts, MS SQL Server, Oracle, DB2, MS Access ADO.Net, ETL, Business Objects 6.5.1, ETL, Erwin

Testing Tools: Win Runner, Load Runner, Test Director, QTP, Actuate, Crystal Reports

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

System Analyst/ Project Coordinator

Responsibilities:

  • Responsible for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis wif Document and Records Management.
  • Organized and driven morning scrum meetings and obtained status from each team.
  • Interacted wif the project team to define system objectives and scope, identified constraints and the measures of success for the system to be developed.
  • Worked and developed the Requirements stories using TFS (Team Foundation server )
  • Developed and managed Software Development Life Cycle (SDLC) methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
  • Facilitated JAD sessions wif management, users, subject matter experts (SME) and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
  • Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD).
  • Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the client end requirements.
  • Implemented agile methodology for rapid delivery of the high quality application and acted as a scrum master to organize sprint process.
  • Created data mapping templates and aided the development team to reduce the bandwidth of the project.
  • Participated in and contributed to as-is and to-be Process Modeling Sessions, and build process models responsible for analysis and reporting.
  • Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams.
  • Created Screen Mock ups using Visio.
  • Maintained various versions of the documents generated during the project using TFS.
  • Defined testing objectives and verify requirements are testable.
  • Provided support for User Acceptance Testing, writing test plans and developed different testing strategies.
  • Involved in Risk-Management Process, whereby identifying critical areas of business risk and modifying the business process to reduce the same.
  • Provided 24/7 on-call support for various Part of the team.

Confidential, Minneapolis, MN

Systems Analyst/ UTA Tester

Responsibilities:

  • Gather and document business requirements.
  • Create traceability matrices to track requirements through the design and development
  • Facilitate and/or support project team in resolving issues
  • Work closely wif the project team to quickly prototype possible approaches to problems and needs, and help design and implement the final solution
  • Gather information from existing systems, analyze program and time requirements
  • Evaluate design solutions objectively
  • Plan and manage multiple assignments of varying scope
  • Lead others through delegation of technical tasks while also completing tasks
  • Support testing, validation and audit of solution
  • Understand how to engineer quality and validation/controls into design
  • Produce and maintain currency of artifacts
  • Participate as a key contributor during User Acceptance Testing

Confidential, Minneapolis, MN

Systems Analyst

Responsibilities:

  • Gatheird Requirements by interacting wif the business users and the system owners.
  • Evaluated As-Is Process and designed the To-Be Process Flow to determine what needs to be done for improvement
  • Gatheird and understood User Requirements through user interviews and Brainstorming sessions. Analyzed the requirements and created the Business Requirements Document (BRD) System Requirement Specification (SRS) and Functional Requirement Document (FRD).
  • Followed Agile, and Waterfall SDLC methodologies for project execution, and used Storyboards as one of the requirements elicitation technique.
  • Tracked the project using MS Project and presented various analyses to the business users
  • Managed and tracked change control process of requirements and design changes. Documented the changes, issues and their impact on the system design and delivery.
  • Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams
  • Created Screen Mock ups using Visio.
  • Created project processes and templates dat allowed the project team to operate wifin a variant of Agile methodologies, while executive leadership required more traditional reporting.
  • Conducted User Acceptance Testing (UAT) of the final product wif the business users

Confidential, Minneapolis, MN

Systems Analyst

Responsibilities:

  • Conducted GAP Analysis to show current and proposed functionalities for the Data Migration Project.
  • Assisted the QA team in designing test scripts, test scenarios, and test cases for integration and UAT.
  • Gatheird and understood User Requirements through user interviews and Brainstorming sessions. Analyzed the requirements and created the Business Requirements Document (BRD), Technical design document, and Use Case specifications using Requisite Pro.
  • Analyzed User requirements in Stakeholder meetings to document changes, and implemented procedures to test changes using Rational Clear Quest.
  • Managed and tracked change control process of requirements and design changes. Documented the changes, issues and their impact on the system design and delivery.
  • Developed Business Process Flows using MS Visio
  • Used SQL queries to extract data from database to perform data analysis.
  • Execute business process analysis - As-Is system & To-Be systems & perform gap analysis.
  • Present the process improvement solutions to the client, perform Project Management Office (PMO) activities, and develop training programs for the process solutions.
  • Drafted and analyzed project Deliverables, and created Checklists for Checkpoints in the project
  • Developed Requirements Traceability Matrix for maintaining system requirements using MS Excel

Confidential, Minneapolis, MN

Systems Analyst

Responsibilities:

  • Gatheird Requirements by interacting wif the business users and the system owners.
  • Evaluated As-Is Process and designed the To-Be Process Flow to determine what needs to be done for improvement
  • Worked wif SMEs during requirements gathering to get a better understanding of Business Processes
  • Gatheird and understood User Requirements through user interviews and Brainstorming sessions. Analyzed the requirements and created the Business Requirements Document (BRD), Functional Specifications document (FSD), and Use Case specifications using Requisite Pro
  • Developed Business Process Flows using MS Visio
  • Created Wire Frame and Swim Lanes using MS Visio
  • Monitored the UML based methods to create: Use Cases, Activity Diagrams, and Swim lanes
  • Conducted the requirements and design walkthroughs wif designers, developers, and Business stakeholder
  • Developed the Test Plan/Strategy and oversaw the complete system testing process and ensured dat tests results adhere to the functional specifications
  • Clarified requirements for Test script and test case generations
  • Created Requirement Traceability Matrix to track requirement
  • Assisted the QA team in designing test scripts, test scenarios, and test cases for integration and UAT
  • Assisted in execution of the test scripts and test cases and validated the test output
  • Tracked the project using MS Project and presented various analyses to the business users
  • Conferred periodically wif business units, technical programmers and QA Team throughout the lifecycle of the project to track progress, identify changes, and to ensure changes were communicated to both the business unit and technical staff

Confidential, Minneapolis, MN

Systems Analyst

Responsibilities:

  • Gatheird Requirements by interacting wif the business users and the system owners.
  • Followed the company's standards in documenting Business requirements document and Functional requirements document of the system.
  • Prepared the Business Flows.
  • Prepared the Core User Requirements Specifications (CURS) and the Functions Specifications (FS).
  • Involved in the entire Validation Life Cycle.
  • Led the Business Analysis project team responsible for implementing Financial Reform reporting associated wif the loss of Federal pre-emption for joint venture partners.
  • Partnered wif Compliance and Finance teams for requirements management from project initiation through implementation to empower technical teams to produce the best possible solutions.
  • Created project processes and templates dat allowed the project team to operate wifin a variant of Agile methodologies, while executive leadership required more traditional reporting.
  • Served as Scrum Master and managed the work backlog for the Business Analysis and Technical teams. Ensured dat analysts and developers always had work in their queues using a newly constructed web site built specifically for this purpose.
  • Identified systems of record for electronic documents generated as part of the normal course of business and documented procedures for accessing and downloading processes for use in a regulatory agency audit. Created a "Document Catalog" on the Compliance SharePoint site to operationalize the long term management of the information.
  • Involved in the draft of test scripts for testing different functionality of applications.
  • Execute business process analysis - As-Is system & To-Be systems & perform gap analysis.
  • Present the process improvement solutions to the client, perform Project Management Office (PMO) activities, and develop training programs for the process solutions.
  • Assess gaps using industry best practice model / standard.
  • Involved in Risk-Management Process, whereby identifying critical areas of business risk and modifying the business process to reduce the same.

Confidential, Richardson, TX

Systems Analyst

Responsibilities:

  • Involved in all phases of Software development life cycle (SDLC) using Agile Scrum methodology.
  • Conducted GAP Analysis to show current and proposed functionalities for the Data Migration Project.
  • Followed Agile, and Waterfall SDLC methodologies for project execution, and used Storyboards as one of the requirements elicitation technique.
  • Gave walkthroughs to the product owners after completion of every sprint cycle
  • Conducted and participated in sprint planning meeting to define the Sprints and the duration of each sprint and prioritized the requirements and placed them into the sprint backlogs
  • Experience developing storyboard and user stories to elicit requirements from the product owners.
  • Managed and tracked change control process of requirements and design changes. Documented the changes, issues and their impact on the system design and delivery.
  • Used SQL queries to extract data from database to perform data analysis.
  • Participated in daily SCRUM meetings to discuss the bottlenecks and the tasks status
  • Documented User Requirements Specification (URS) and Functional Requirements Specification (FRS) by working as a liaison between the business Stakeholders and the Development teams
  • Conferred wif Business Users to elicit requirements and worked wif the Design and Development teams on the Solution Design for the project
  • Prepared BRD and FRD, and simultaneously managed the documents using Rational RequisitePro
  • Created Use case diagrams, using MS Visio, by performing Use-Case Analysis on the requirements
  • Facilitated JAD sessions wif the End-users ensuring dat the system met all business needs
  • Performed Walkthroughs wif the SMEs for requirements approval and baseline business architecture
  • Worked wif GUI team for designing the screens, and assisted in Prototyping the User Interface (UI)
  • Utilized MS SharePoint as the central repository for requirements management and communication
  • Analyzed information gatheird from multiple sources to resolve system, process or data conflicts, decompose high-level information into details, and distinguish user requests from the true needs
  • Executed Test Cases for UAT of the application, and reported bugs to the development team through defect tracking and rectification process
  • Drafted and analyzed project Deliverables, and created Checklists for Checkpoints in the project
  • Developed Requirements Traceability Matrix for maintaining system requirements using MS Excel
  • Interacted wif Production and Design teams for change requests and problem report documentation
  • Analyzed User requirements in Stakeholder meetings to document changes, and implemented procedures to test changes using Rational Clear Quest
  • Assisted the Testing team in creating Test Plans, Test Scenarios, Test Cases and collect Test Data for successful completion of Integration Testing and Functional Testing
  • Performed process mapping, data mapping and created artifacts for data requirements and data mapping

Confidential, Richmond, VA

Sr.Systems Analyst

Responsibilities:

  • Organized and driven morning scrum meetings and obtained status from each team.
  • Facilitated JAD sessions wif management, users, subject matter experts (SME) and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
  • Interacted wif the project team to define system objectives and scope, identified constraints and the measures of success for the system to be developed.
  • Responsible for Constraint gathering, Business Process flow, Business Process Modeling and Business Analysis wif Document and Records Management.
  • Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD).
  • Developed and managed Software Development Life Cycle (SDLC) methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
  • Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the client end requirements.
  • Implemented agile methodology for rapid delivery of the high quality application and acted as a scrum master to organize sprint process.
  • Created Screen Mock ups using Visio.
  • Maintained various versions of the documents generated during the project using Rational Clear Case.
  • Defined testing objectives and verify requirements are testable.
  • Responsible for managing the documented System Requirements and Requirements Traceability Matrix using Rational Requisite Pro.
  • Provided support for User Acceptance Testing, writing test plans and settled different testing strategies like Black Box testing, and Load testing.

Confidential, New Orleans LA

Business Analyst

Responsibilities:

  • Extensively worked on various trading applications, credit risk management systems, market risk and Asset management systems.
  • Lead the functional requirements gathering team in eliciting, verifying, organizing and documenting business, functional and non-functional requirements.
  • Worked directly wif internal customers to understand the business environment and needs.
  • Extensively worked on version control and change control management.
  • Generated Traceability matrix for high-level requirements through detail-level requirements.
  • Provided user requirements analysis. Documented requirements using various tools, including Requisite Pro as directed.
  • Generated various business process workflows using Visio.
  • Run ad-hoc queries to provide data to users.
  • Generated various documents for project maintenance and documentation.
  • Generated clear business, technical, operational and user requirements using Rational RequisitePro and System Design Specifications.
  • Design strategies for capacity monitoring, short term and long term capacity planning.
  • Worked wif the DBA’s to tune SQL Queries to improve the overall performance of the database.
  • Implement required security controls to meet audit requirements.
  • Provide data from production databases to stage/dev environments for various testing purposes.
  • Worked wif the DBA’s to develop database monitoring strategies.
  • Worked wif the DBA’s to resolve day to day database related issues.
  • Design backup and disaster recovery strategies.
  • Worked wif the DBA’s for fail over test and disaster recovery.
  • Standardize and document the naming conventions for file systems, instances for any new UDB applications.
  • Mentored new comers wif the current internal architecture.
  • Provided 24/7 on-call support for various production databases.

Confidential, Westmont, IL

Business/Systems Analyst

Responsibilities:

  • Communicated business requirements in a clear and unambiguous manner wif team members.
  • Conducted JAD/ JAR Sessions to develop an architectural solution dat the application meets the business requirements, resolved open issues, and change requests.
  • Developed Business Use Cases/ System Use Cases and the User Interface Diagrams using UML.
  • Built the prototypes for the claims application and worked on GUI screens.
  • Present in the Software development life cycle (SDLC) from analysis, design, and implementation.
  • Worked on the spread sheets and graphs using MS Excel.
  • Worked wif Subject Matter Experts (SMEs) to identify high level requirements related to the Claims Process.
  • Involved in Service Oriented Architecture (SOA) of the claims processing system
  • Involved in creating Stored Procedures for the claims application.
  • Worked wif the project manager to estimate best/worst case scenarios, progress wif weekly estimates of remaining work to do, mentoring the team members regarding and project and conducting informal meetings ad hoc and as needed.
  • Involved in writing test cases, test scripts and test plan for the application.
  • Used CMMI models to define the best practices of the application.
  • Participated in gathering the essential requirements of the project and performed requirement analysis, modeled using UML.
  • Involved in creating reports using Crystal Reports wif Standard, Summary, Cross Tabs, SQL, Command Objects, Selection Criteria, grouping, sub reports etc.
  • Performed business evaluation, user requirements analysis, story development, requirements definition, use case development, acceptance testing, usability testing.
  • Worked on Oracle, Advanced Collections in managing the data between the Data management support team and the Claims support System for the customers.
  • Involved in gathering, analyzing business rules, and documenting business requirements, functional requirements and data specifications for Business Objects Universes and Reports.
  • Worked on the Business Objects Data Insight to analyze and monitor the claims reports.
  • Worked on data modeling and produced data mapping and data definition documentation by interacting wif ETL programmers and ensured the implementation of the business requirements.
  • Analyzed Business Requirements to produce System Requirements for the technical team using Rational X De.

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