Summary

• Certified project manager and scrum master, experienced working with business strategic initiatives and technology implementations.
• Experienced in managing and leading virtual project teams within the waterfall or agile/iterative/Kanban/Scrum development models.
• Proficient in gathering and defining business requirements, use cases and functional specifications.
• Proficient in creating project timelines, defining risks/dependencies, and budget and resource needs.
• Proficient in creating test plans, test cases and management of testing cycles.

Confidential

Business Solutions Analyst

I am currently working in a blended role of Project Manager and lead Business Analyst on the implementation of the Grange public website initiatives. Responsible for building out the project plans and managing the upcoming enhancement requests for the project team, as well as, completing requirements and mentoring a junior Business Analyst on the team. Highlights include working with creative UI Design and Copy from vendor, facilitating the Marketing team design sessions and performing content entry in the SiteCore CMS application.

Confidential

Iteration Manager

• Facilitated ceremonies for the agile team 6 Dev, 2 QA, 1 QAA, 2 BA which included remote team members working in a Kanban and then Scrum Process.
• Daily stand up and management of card wall
• Bi-weekly Retrospective and continuous improvement initiatives
• Bi-weekly Show and Tell
• Weekly Estimating meetings
• Added transparency to agile team work by initiating process improvements in the visual card walls and Kanban process and defining their process for management estimating and work in progress concepts .
• Created Big Visual Charts and distributed Program metrics for management and agile teams.
• Working as a team member to provide requirements as needed by the project.
• Provided Project Management support to the Homeowner Initiatives by completing the PMO monthly status reporting, business case review, budget / time tracking reports and PPM reporting for capitalization.
• Active member of the PMO Continuous Improvement Initiatives on the PMO Agile Continuous Improvement Team
• Provided Lunch and Learn session on Building Team Norms.
• Member of sub-team building a recommendation for reducing agile vendor costs.
• Provide content and creative for the monthly Grange Agile community newsletter.

Confidential

Business Solutions Analyst,

• Lead for requirement documentation and QA Testing process of multi-phase project to implement a new Life insurance product.
• Worked with Project Manager to establish overall project methodology, from initiation through implementation/warranty planning.
• Implemented standards and procedures during the active project.
• Led the standardization and training of the agile story card process for the Life IT Company.
• Continued to provide leadership for all process questions and assistance on adapting Scrum/iterative/agile practices.
• Documented requirements in user stories and use cases, process flows and large waterfall documents depending on the business and project need.
• Assumed role as acting IT manager working directly with the AVP for application development, release management, resource allocations, facilitation of production and environment issues, and removal of progress roadblocks. Provided weekly progress reporting and management on the intake process for new requests during a four month transition window.
• Implemented a new portfolio reporting strategy for the Life Co.
• Consolidated and reported on all work efforts within the Strategic Business Initiatives,
• Ensured owners are assigned, status is reported, issues are addressed and/or escalated and target goals are established.
• Facilitated biweekly team meetings to ensure the communication is available to the team and status remains current.
• Created the monthly report from Life Co to the PMO for Executive Reporting.
• Participated in the senior manager meeting on 2012 and 2013 funding needs to support projects and resources.
• Participated in PMO Continuous Improvement initiatives for standardizing Schedule metric report, stakeholder analysis and requirement traceability. Provided expertise and examples of create project organization charts as well as Action Item/Issue Log/Risk Log to the SDLC committee.

Confidential

Project Manager II,

• Selected to attend system training in Puerto Rico on the Enterprise's new insurance processing system.
• Leveraged business and system knowledge to identify gaps within new technology compared to current platforms with a focus on the Agent Front End solution. Completed use case requirements for various areas within the new system.
• Project Manager for the Print / Document conversion team.
• Project Manager / Lead for implementation of the Personal Auto and Property lines of business for Confidential

Project Manager

• Supported the successful implementations of a multi-year, multi-million dollar project to build, install and to support a new web application for the ACIC agency partners. Aspects of this position included:
• Worked with a large extended project team spanning across vendors and internal departments, communicated with various levels of management and worked with the external agents.
• Managed development of concurrent projects with differing release schedules and resource needs.
• Managed project risks and resolving issues.
• Managed vendor relationships and invoice reconciliations.
• Enhanced the project lifecycle by developing implementation strategies, defining artifact templates, leading and facilitating collaboration meetings, reviewing functional specifications and training materials, building the detailed test plan, developing test cases, and defining test phases.

Sr. Business Analyst,

Business Analyst

• Responsible for leading various insurance projects through the software development lifecycle and into production.
• Performed project management, business analyst and testing analyst roles on all projects assigned.
• Responsible for creating project artifacts project plans, project charters, impact analysis documents, requirement specifications, test plans, test specifications and test cases .
• Volunteered to author and distribute a Company-wide project newsletter communicating the status of the system conversion.
• Responsible for providing production support help desk for the ACIC production applications. This included fielding phone calls, gathering the preliminary analysis triage/business impacts , defining the new requirement for the correction, testing and facilitating the implementation.
• Initiated procedures and mini training guides for navigating the systems, enhanced the BA employee orientation manual so it was comprehensive to ACIC, and documented how-to quick help tips to assist in the on boarding for new hires into the department.
• Initiated enhancements to the department's standard templates and processes to gain project and department efficiencies. This included standardizing the impact analysis process, creating a worksheet to help estimate project hours for the BA and developer, creating a comprehensive test plan, defining a robust testing process and formalizing the reporting of defects found during project testing.

Additional Experience:

• Huntington Bancshares Sr Business Analyst , e-Bank Software Development QA Analyst and supervisor , AIG Sr Business Analyst , Prudential Insurance System Analyst AT T Technical Writer and Business Analyst .
• Member of the Columbus Chapter of PMI and holder of the Project Management Professional PMP certification from PMI. Certified Scrum Master March 2013. Story Cards, Use Cases, Gherkin Given When Then ,MS Project, Niku/Clarity, MS Outlook, Lotus Notes, Team Foundation Server TFS , MS Office, Visio, Daptiv, Sharepoint.