Sr. Business Analyst/qa Lead Resume
New Hartford, NY
SUMMARY
- Over 10 years of BA, development & testing experience. Currently working as Sr. Business Analyst/QA Lead at Confidential in New Hartford, New York.
- Worked in Insurance, Logistics and BNFS domains wif over 5 years of onshore experience in US.
- Past business analysis experience wif a diverse clientele the likes of Confidential, AMEX, Confidential, CV Starr and Confidential Insurance.
- Expert in analyzing and providing required support to business initiatives through data analysis, identification of barriers, implementing solutions and performing user acceptance testing of developed system.
- Proficient in requirement elicitation and creating BRS (Business Requirements Specification) and SRS (Software Requirements Specification) documents, specializing in drafting UAT Use Cases and Sequence diagrams.
- Specialized in designing and enhancing of processes based on client requirements.
- Extensive experience working across various teams and vendors wif efficient communication skill set.
- Mentored new team members and conducted knowledge transitioning sessions and presentations for clients.
- Worked as Duck creek and Camilion developer for Confidential Financial Corporation (CFC) and ACE Insurance.
- Certified Business Analysis Professional (CBAP) from Syntel Inc.
TECHNICAL SKILLS
SDLC Methodologies: Agile, Waterfall
Solution Development Tools: Duck Creek 6.3, Caliber RM, iRISE Mockup, xPression Design Tool, Camilion, iVOS
QC Tools: HPQC 11.52, Serena, Spira, JIRA
Databases: SQL Server, MS Access, Oracle, DB2
Microsoft Technologies: Visio, SharePoint, Access, Office
OS: Windows 7/10
Software Languages: SQL, JavaScript, C++, UML
PROFESSIONAL EXPERIENCE
Confidential - New Hartford, NY
Sr. Business Analyst/QA Lead
Responsibilities:
- To analyze requirements and document in BRD (Business requirement document).
- Managing various vendors in ‘Offshore-Onsite’ model, under one project to deliver required Insurance product.
- Designed process for QA testing: created test plan and execution for agile methodology.
- Perform analysis to identify problems in current product for improvement and enhancement.
Confidential -Boston, MA
Sr. Business Analyst
Responsibilities:
- Designed and delivered an Employers’ Liability Rating System dat included modeling of all business activities from conceptual to procedural level. Worked closely wif underwriters and actuaries.
- Gathered and finalized requirements for PAS from business users through direct communication.
- Successfully conducted JAD sessions to halp resolve conflicts among development, testing and claims teams.
- Authored Business Requirement Documents, Functional Specifications and Technical maps for Policy team.
- Work wif Requirements Traceability Matrix (RTM) for UI requirements implementation.
Confidential, Phoenix, AZ
Test lead & Business Analyst
Responsibilities:
- Developed strategic partnerships wif Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products and Process. Mentored and managed team of new trainees.
- Implemented solutions using structured SDLC approach and delivered projects using agile methodology.
- Facilitated JAD sessions and design meetings wif stakeholders, SMEs and Interface Leads.
- Delivered sign off on Functional Requirement Document (FRD) and Technical Design Document (TDD).
- Conducted status review meetings wif Director, Project Managers, Business and team members.
Confidential
Lead Business Analyst
Responsibilities:
- Performed GAP analysis of business rules, business and system process flows, user administration, and requirements for General Liability, Property and Casualty. Developed wire frames for UI screens.
- Gathered and synthesized business and functional requirements and documented SRS.
- Developed As-Is and To-Be Process Flow Diagrams. Liaised wif the technology team to derive Functional Requirements.
Confidential, Manhattan, NY
Business Analyst
Responsibilities:
- Customized client’s current Claims system using iVOS tool.
- Delivered Project Shadow Files, dat captured data flowing from PAS to claims and generated reports.
- Worked on enhancing features of transactions - Quote/Bind/Issue/Endorsement/Re-issue/Reinstatement.
Confidential
Business Analyst
Responsibilities:
- Built a new ‘Global Pricing Application System’ using Caliber requirement management software.
- Conducted brainstorming, scope defining sessions based on functional and technical feasibility.
- Coordinated Work Product Review sessions between client/development and testing teams.
Confidential, Phoenix, AZ
Business System Analyst
Responsibilities:
- Worked on migrating Data Center, Provider gap analysis on advantages and disadvantages of migration.
- Designed Business Intelligence projects for data visualization and enterprise reporting.
- Supported managers for team presentations and new solutions to back current operating systems of the existing clients.
Confidential, OH
Analyst Programmer
Responsibilities:
- Configured and enhanced policy templates for schedules, wordings, quotes and binders using Camilion Insurance software.
- Supported testing team wif review of use cases and test cases.