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Sr. Business Analyst/qa Lead Resume

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New Hartford, NY


  • Over 10 years of BA, development & testing experience. Currently working as Sr. Business Analyst/QA Lead at Confidential in New Hartford, New York.
  • Worked in Insurance, Logistics and BNFS domains wif over 5 years of onshore experience in US.
  • Past business analysis experience wif a diverse clientele the likes of Confidential, AMEX, Confidential, CV Starr and Confidential Insurance.
  • Expert in analyzing and providing required support to business initiatives through data analysis, identification of barriers, implementing solutions and performing user acceptance testing of developed system.
  • Proficient in requirement elicitation and creating BRS (Business Requirements Specification) and SRS (Software Requirements Specification) documents, specializing in drafting UAT Use Cases and Sequence diagrams.
  • Specialized in designing and enhancing of processes based on client requirements.
  • Extensive experience working across various teams and vendors wif efficient communication skill set.
  • Mentored new team members and conducted knowledge transitioning sessions and presentations for clients.
  • Worked as Duck creek and Camilion developer for Confidential Financial Corporation (CFC) and ACE Insurance.
  • Certified Business Analysis Professional (CBAP) from Syntel Inc.


SDLC Methodologies: Agile, Waterfall

Solution Development Tools: Duck Creek 6.3, Caliber RM, iRISE Mockup, xPression Design Tool, Camilion, iVOS

QC Tools: HPQC 11.52, Serena, Spira, JIRA

Databases: SQL Server, MS Access, Oracle, DB2

Microsoft Technologies: Visio, SharePoint, Access, Office

OS: Windows 7/10

Software Languages: SQL, JavaScript, C++, UML


Confidential - New Hartford, NY

Sr. Business Analyst/QA Lead


  • To analyze requirements and document in BRD (Business requirement document).
  • Managing various vendors in ‘Offshore-Onsite’ model, under one project to deliver required Insurance product.
  • Designed process for QA testing: created test plan and execution for agile methodology.
  • Perform analysis to identify problems in current product for improvement and enhancement.

Confidential -Boston, MA

Sr. Business Analyst


  • Designed and delivered an Employers’ Liability Rating System dat included modeling of all business activities from conceptual to procedural level. Worked closely wif underwriters and actuaries.
  • Gathered and finalized requirements for PAS from business users through direct communication.
  • Successfully conducted JAD sessions to halp resolve conflicts among development, testing and claims teams.
  • Authored Business Requirement Documents, Functional Specifications and Technical maps for Policy team.
  • Work wif Requirements Traceability Matrix (RTM) for UI requirements implementation.

Confidential, Phoenix, AZ

Test lead & Business Analyst


  • Developed strategic partnerships wif Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products and Process. Mentored and managed team of new trainees.
  • Implemented solutions using structured SDLC approach and delivered projects using agile methodology.
  • Facilitated JAD sessions and design meetings wif stakeholders, SMEs and Interface Leads.
  • Delivered sign off on Functional Requirement Document (FRD) and Technical Design Document (TDD).
  • Conducted status review meetings wif Director, Project Managers, Business and team members.


Lead Business Analyst


  • Performed GAP analysis of business rules, business and system process flows, user administration, and requirements for General Liability, Property and Casualty. Developed wire frames for UI screens.
  • Gathered and synthesized business and functional requirements and documented SRS.
  • Developed As-Is and To-Be Process Flow Diagrams. Liaised wif the technology team to derive Functional Requirements.

Confidential, Manhattan, NY

Business Analyst


  • Customized client’s current Claims system using iVOS tool.
  • Delivered Project Shadow Files, dat captured data flowing from PAS to claims and generated reports.
  • Worked on enhancing features of transactions - Quote/Bind/Issue/Endorsement/Re-issue/Reinstatement.


Business Analyst


  • Built a new ‘Global Pricing Application System’ using Caliber requirement management software.
  • Conducted brainstorming, scope defining sessions based on functional and technical feasibility.
  • Coordinated Work Product Review sessions between client/development and testing teams.

Confidential, Phoenix, AZ

Business System Analyst


  • Worked on migrating Data Center, Provider gap analysis on advantages and disadvantages of migration.
  • Designed Business Intelligence projects for data visualization and enterprise reporting.
  • Supported managers for team presentations and new solutions to back current operating systems of the existing clients.

Confidential, OH

Analyst Programmer


  • Configured and enhanced policy templates for schedules, wordings, quotes and binders using Camilion Insurance software.
  • Supported testing team wif review of use cases and test cases.

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