SUMMARY

• Over 7 years of experience in Information Technology field along wif experience in Business Analyst and Quality Assurance as a tester/analyst. Testing Client/Server and Web - based applications, manually and using automated tools.
• Experienced in creating As is and To Be Analysis to understand Gap analysis.
• Expert in writing user stories, use cases, and acceptance criteria.
• Proficiency in teh Software Development Life Cycle (SDLC) methodologies like Waterfall, Agile dat includes feasibility analysis, requirements gathering, system design and analysis and testing.
• Experience in writingBusinessRequirements Documents (BRD), FRD, Use case specifications and Systems Requirements Specification (SRS).
• Possess strong noledge of Quality Assurance and worked closely wif QA team on development of test plan, test scenarios, test cases, and sign-off on risks, and final status of implementation wif expertise in User Acceptance Testing (UAT).
• Developed Use Case diagrams by analyzing thebusiness process followed by Class diagrams, Activity diagrams, Sequence diagrams, Data flow diagrams and flow charts using MS Visio.
• Experience in Data Analysis, Gap analysis,businessrequirements, and UML diagrams.
• Led and conducted Joint Application Development (JAD) sessions wif Subject Matter Experts (SME) to extract & understandbusiness objectives.
• Experience in Quality Assurance primarily manual testing environment.
• Conducted review sessions on a regular basis wif QA and development teams for preparing status and delivery of operational reports.
• Proven ability to work in team-environment as well as independently.
• Proficient in relational databases, SQL queries, reporting tool and data analysis.
• Proven experience in Functional Testing, Regression Testing, and User Acceptance Testing.
• Experience in analyzing Business Requirements documents, Functional Specifications, Use Cases.
• Experience in creating manual Test Status and Execution Reports, tracking defects and in developing reports using Quality Center
• Good working noledge of Software Development Life Cycle (SDLC) and testing methodologies
• Expert in writing simple to complex SQL queries for back­end testing and data validation Attention to detail and ability to work in tighter schedules and on different applications concurrently
• Excellent communication, interpersonal and time management skills
• Excellent analytical and programming abilities in using technology to create elegant, flexible and maintainable solutions for complex development problems.

TECHNICAL SKILLS

Testing Tool: Quickest Pro, Quality Center, Microsoft Test Manager, Team Foundation Server

Methodologies: Agile, Waterfall

RDBMS: Oracle 10g­8i, SQL Server 2000/2005, MS Access

Programming Languages: SQL, PL/SQL, MY SQL, and UNIX Shell Script.

Operating Systems: Windows7/10 XP/NT/2000, UNIX

Browsers: Internet Explorer, Netscape, Safari, Firefox, Google chrome

MSOffice: Word, Excel, Outlook, Outlook Express and Powerpoint

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst Lead

Responsibilities:

• Experience working wif several departments and organizations for customizing teh product, create mapping document, coordination for integration testing and follow ups.
• Experience estimating, identifying projects risks, constraints and dependencies, root cause analysis, impact analysis, conflict management and managing improvement initiatives from inception to completion.
• Developed User Stories for a new rollout plans for some of teh minor enhancements.
• Excellentbusiness writing skills essential for producing variousbusiness documents such as business Requirements Document (BRD), Functional Requirements Document (FRD), and Non-Functional Requirements Document (NFRD),User Training Manuals, User Interface Specifications.
• Used TFS for Creating and maintaining User Stories
• Involved in User Story walkthrough wif team, QA and Product Owner
• Analyzed teh business requirements and System specifications to understand teh process wif team.
• Delegate testing effort to Performed testing in Agile Methodology.
• Extensively involved in test planning and prioritizing User Story deliver to QAs based on Business and technical complexity
• Using SQL queries to performing teh backend testing of teh application to develop and execute various SQL Queries, using SQL Server2014 to perform validity of teh data.
• Used MTM to Review test cases, Review test Results and compare them to business requirement. (Peer Review)
• Conducted Regression testing on various releases of teh application.
• Provided BAT support for testing efforts
• Done multi-browser testing of teh projects.
• Uses Visual Studios (TFS) to Track and close bugs opened by QAs reported to me
• Worked closely wif developer on tracking bug fixes

Environment: MS Office, Microsoft Test Manager(MTM), Team Foundation Server(TFS), SQL Server 2014, Microsoft Visual Studio 2010,NET/C#, FLAC.

Confidential, Madison, WI

Business Analyst

Responsibilities:

• Attended visioning meeting wif product owner, Development team lead and project manager to vision out teh scope of teh project.
• Maintaining teh functional project documentation such as living document & Process flow charts.
• Responsible for creating user stories from high level requirement for teh team and business needs.
• Practical noledge of Agile/Scrum
• Interact wif my team on daily basis during Sync and provide support to team wif any business questions.
• Answer questions and clarify requirements for projects and enhancements during teh estimation process
• Working wif Product manager to prioritize teh Project Backlog.
• Manages a story backlog to ensure readiness of user stories for future Iteration.
• Create acceptance criteria dat is clear, concise and actionable
• Provided training to branch Users for new project/enhancement made to application.
• Participates in managing teh scope of project and related changes.
• Assists QA wif functional test case reviews and Test execution as needed.
• Engaged wif business owners and other IT resources to respond to requests for new applications and/or enhancements.
• Working on incident(s) to assist wif production support.
• Perform other duties as required or assigned.

Environment: Mircosoft Office, Visual Studios, Quality Center, SQL, Clear QuestWindows XP.

Confidential, San Jose, CA

QA Analyst

Responsibilities:

• Reviewed Functional Requirement Specifications documents for teh Test Plans and Test Cases. Performed Automation Testing of each Build and tan Regression testing on each builds.
• Performed Data Accuracy, Data Validation, and Data Integrity testing by querying teh database using SQL Queries to check teh data table on teh Server.
• Involved in peer Reviews and Team Walkthroughs for teh project as per Test methodology.
• Performed UI, Functional, Integration, Back­end, and Regression.
• Reviewed Business Design Specification Scenarios, and Technical Specifications.
• Performed interface testing on numerous web services (XML, SOAPUI ).
• Report teh defects in quality center and work wif development team to fix issues.
• Report teh overall performance status, and test summary to Project Manager.
• Performed production validation for teh release in to production.

Environment: Oracle, XML, SQL, Quality Center, SOAPUI, Windows, Unix/Linux.

Confidential, Mason, MI

QA Analyst

Responsibilities:

• Analyzed teh a/c holder requirements by interacting wif developers and business analysts
• Written Test Plan and Test Cases by going through teh Design, Functional Requirements
• Used Test Director for Test Planning, Test Execution and Defect Tracking . Also generated various reports using Plan Test, Run Test and Track defect Tabs and created repository to store all testing results
• Participated in Automation of teh test cases for regression testing using Quick Test Pro
• Performed GUI and Regression Testing
• Performed Black ­ Box Testing for each and every module and on teh whole system as a whole
• Performed Backend, System, functional, Integration, System Testing for teh different types of customer transactions for mortgage and loan applications
• Performed smoke, Regression testing after each build
• Performed data driven test to handle teh scenario requiring multiple sets of data
• Developed and Tested SQL Scripts for backend Testing
• Performed Manual testing of teh different functionalities involved.
• Prepared teh Test data for interpreting teh Positive/negative/regression results
• Tested Unix scripts written and promoted them to teh production environment
• Involved in Batch Process and Front End Application Testing
• Performed User Acceptance Testing (UAT) to ensure dat proper functionality is implemented
• Created automated test scripts by using Quick Test Pro for data verification and validations
• Used Test Director to Track teh defects and report teh defects

Environment: Manual Testing, Quick Test Pro 9.0/8.2, Oracle 9i, Web Sphere, SQL Server 2005, UnixQuality Center, MS Office, Windows xp/NT.

Confidential, Oakhurst, CA

QA Analyst

Responsibilities:

• Implementing business requirements, system requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Test Director.
• Performed Black Box, Integration, System, Regression, Performance and User Acceptance testing of an application.
• Involved in developing detailed test plan, test cases and test scripts using Test Director for Functional, Security and Regression Testing.
• Created Test input requirements and prepared teh test data for data driven testing.
• Prepared UAT Test cases.
• Used Quality Center to track and report system defects and bug fixes.
• Data validation and Database integrity testing done by executing SQL statements.
• Performed quality assurance reviews on all System Development Life Cycle .
• Participated in defect review meetings wif teh team members. Used MS­Word for documentation.

Environment: Test Director, HTML, Quality Center, Oracle 9i, SQL, DB2, Windows and UNIX.