PROFESSIONAL SUMMARY:

Sr. Business Analyst with the proven ability to quickly understand the history, goals, and aspirational future state of the business. Enjoys applying technical solutions to real world business requirements in an Agile environment. Serves as the link to communicate technical concepts between project managers, vendors, developers and clients. Adept at seeing the “big picture” and maintaining strategic vision while creating solutions for day to day implementation needs. Highly collaborative and flexible team player who consistently remains calm and confident under pressure, and genuinely enjoys partnering with clients. Enthusiastically embraces new technologies and solving for complex challenges. Excels at explaining and training to a non - technical audience.

AREAS OF EXPERTISE:

Strategic Product Management

Translating Business Objectives into Technical Requirements

Superior Client-Facing Skills

Agile Development Process

Ecommerce Expertise

Product Ownership

Technical Solutions Development

Mobile Applications

CMS / SaaS / Asset Management

Confidential Experience Manager 6.1

Confidential Design Suite

UI / UX

HTML, CSS, JavaScript, jQuery

ASP, PHP, .NET

SQL, mySQL

Visio, MS Project

Jira/Confluence

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Implementation Manager/ Analyst

Responsibilities:

• Responsible for working with Confidential Engagement Managers to move brand websites through the development pipeline and to launch.
• Engages with development team to manage and refine the process through Agile methodology.
• Leading the effort to merge three project managing tools into one (JIRA) and to find and address inefficiencies and breakpoints in the process.
• Consults with marketing services and business owners around Confidential capabilities and improvements to the Confidential.

Confidential, Atlanta, GA

Sr. Business Analyst

Responsibilities:

• Responsible for collecting and documenting business requirements for multiple efforts.
• Works closely with multiple internal Confidential teams and external vendors to assist with the upgrade of the dot com site from Confidential 5.6 to Confidential 6.1.
• Creates documentation of current functionality and liaises with platform and strategy teams to maximize Confidential functionality moving forward.

Confidential, Atlanta, GA

Sr. Business Analyst/Product Owner

Responsibilities:

• As BA, acts as an intermediary between the business community and the technical community working with IT project teams and business clients to collect, clarify and translate functional requirements documentation, process models and data models from which applications and solutions are designed and developed.
• Works with the business to determine the business value for IT endeavors and help to identify the metrics to measure the success.
• Gains a general knowledge of all IT foundational programs to help define integration with IT-enabled solutions.
• As Product Owner, works closely with development team daily to ensure delivery of the technical solution using Agile development process.
• Defines user stories per the business requirements, grooms backlog with development lead, prioritizes new requirements, manages UAT process.
• Is instrumental in keeping a balance of UX, technical development, and business priorities throughout the lifecycle of the project.

Confidential, Atlanta, GA

Software Business Analyst

Responsibilities:

• Work with VP Technology to design new software solution from ground up.
• Meet with company stakeholders to understand business requirements and to get sign-off on technical solutions.
• Create wireframes and process flow diagrams to direct developers in creating a solid user experience and intuitive user interfaces.
• Create and manage project plans with team and external vendors.
• Review third party software packages and make recommendations to stakeholders.

Confidential, Atlanta, GA

Manager of Technology

Responsibilities:

• Completed the creation of a proof-of-concept site in Confidential Experience Manager CMS ( Confidential CQ5) for Confidential.
• Worked with Confidential Business Development team and internal Confidential personnel to develop a strategic plan for Confidential enterprise Confidential implementations moving forward.
• Assisted Business Development with scoping of technical requirements for various SOWs.
• Worked with Project Manager to scope, prioritize and manage Website maintenance and new development tasks for Confidential .
• Utilized SVN for code review and release.

Confidential, Atlanta, GA

Product Owner

Responsibilities:

• Responsible for management of backlog, requirements gathering, creation of user stories, and prioritization of stories in an Agile environment.
• Also, involved in day-to-day client interaction and worked closely with senior team members to keep project moving forward and on time.
• Created project-specific documentation for client and supported client with technical questions about using Confidential Experience Management tools prior to site launch.

Confidential, Atlanta, GA

Product Manager

Responsibilities:

• Responsible for leading the technical team through a large implementation of Confidential for the Confidential business-to-business division.
• Supported client and third-party resources in the maintenance and expansion of launched Confidential projects.
• Worked closely with Java developers using Agile methodologies to define template and component requirements for ongoing Confidential projects within the client group.
• Acted as resource for third party creative to produce site designs that are best suited for Confidential .
• Acted as internal point person for Confidential strategies and implementations. Utilized native Confidential workflow for code and content control/release.

Confidential, Atlanta, GA

Product Manager

Responsibilities:

• Responsible for gathering technical requirements and business rules from clients and translating those into comprehensive scoping documents for statements of work to build or enhance ecommerce sites on a hosted .NET platform.
• Worked with .NET developers to create a better client user experience in the platform site manager and with front-end developers to create a dynamic and logical front-end customer experience.
• Assisted documentation/training teams in writing help documents for the site manager.
• Worked closely with clients during the implementation process to train and acclimate them to the platform tools.
• Collaborated with outside design agencies during site implementation to ensure key aspects of the platform are being utilized in front end design and that the designed GUI supports the goals of the website business and the technical capabilities of the platform.
• Met daily with Client Services and Project Management teams to address technical and best-practice questions.
• Interfaced directly with clients from sales process through post-implementation.
• Was member of platform roadmap team.
• Reviewed code functionality through source version control and development-dedicated servers.