SUMMARY:

• Tools and Process Project Manager (PM) for Requirements Management (RM) to include both:
• “Agile | Waterfall (Integrated Development (ID)) (“Rally” and “IBM Requisite Pro” tools, respectfully)
• Requirements Visualization (RV) (iRise tool - an industry standard now for RV)
• Process Modeling (ProcMod) (AT&T CaseWise tool)
• Plus (+) Configuration Management (CM) & Software Configuration Management (SCM) expert
• Seventeen (17)+ years Project Management (PM) (Technical / Business) Experience
• Rapid Application Development (RAD) | Modified Software Development Life Cycle (MSDLC) | Compulsory SDLC | Agile Methodology
• Eighteen (18)+ years Business / Technical / Systems Analyst Experience (Rational UML; Case; Agile; Business Cases; Uses Cases; others)
• IPv6 Technical / Business Network Program / Project Management Role (Dual-Stack Implementation of IPv4 and IPv6 for Data (ISP), Video (TV), Voice, Business and Wireless Product Lines including public domain applications - (Included Layer 2-7 OSI analysis and corrective action targeting / planning to implementation activities)
• Sixteen (16) + years working within all roles of SDLC / Seven (7) + years as an Application Owner (Cradle-to-Grave management - from Call Center / Help Desk to Design / PM with budgetary responsibility for Millions of $$ project (working with off-shore teams) level / Release Management / Testing / etc…)
• Test Environment Portfolio Planner - Network setup to server(s) to UI to reporting | Test World Access | Test World Data Planning | Test World execution and status reporting | Configuration Management tracking of test areas to include Hardware (HW) and Software (SW) configuration planning / execution of one or many projects including one or many applications
• Nine (9) + years Solution Architect (High-Level Design; Detail Design; Etc…) / Systems / Application Solutions (including Oracle DBA and Application Server Suite(s)) | PLUS (+) Thirteen (13)+ years of Wireless Experience (Point-of-Sale (POS) Applications; APIs; Billers; Development and Systems Integration)
• Thirty-three (33)+ years as a Leader / Supervisor / Trainer of many individuals and “teams”
• Reliability and Maintainability (R&M) Engineering with Flight Test Specialty | Engineering Product Process Improvement
• Many Critical / Disciplined Roles that supported part of the National Defense Structure for the USA (Servant Leadership; Safety Engineering; Fighter / Transport Aircraft (Maintenance emphasis); etc…) for almost two (2) decades

PROFESSIONAL EXPERIENCE:

Confidential

Configuration Manager

Responsibilities:

• Functions as the CM and SCM for large scale Integration Projects (for mostly Major Telecom Companies / Programs / Projects)
• Many Nodes (SW Suite / Applications) managed (over fifty (50) different nodes for some Solutions) to include working with Solution Architects, Release Mangers, Program ~ Project Manger’s, Install Managers for both testing and production releases of each node of Software with accompanying documentation (Release Notes / Other Supporting Documentation to include customer deliverables)
• Authors and trains all parties on the Program / Project CM / SCM plans and monitors execution / compliance
• Expert on process and Program / Project tools to include Requirement Management; SW Code Management + others for many product teams as determined by the Overall Solution / tools selected by Program / Project Leadership (many tools to choose from in the Ericsson world which allows for customization by Customer)
• Manages security / roles for Internal and External Site(s) / tools for Program / Project information and for customer facing portals
• Data Management (DM) expert for program artifact management (Requirements (User Stories) through Code Delivery phases) and artifact retention assignments “+”
• Provides help-desk function for involved teams for process and tools based on: scope; schedule; budget for a given Program / Project

Confidential

Contractor - Configuration Manager

Responsibilities:

• Functions as the CM and SCM for large scale Integration Projects (for mostly Major Telecom Companies / Programs / Projects)
• Many Nodes (SW Suite / Applications) managed (over fifty (50) different nodes for some Solutions) to include working with Solution Architects, Release Mangers, Program ~ Project Manger’s, Install Managers for both testing and production releases of each node of Software with accompanying documentation (Release Notes / Other Supporting Documentation to include customer deliverables)
• Authors and trains all parties on the Program / Project CM / SCM plans and monitors execution / compliance
• Expert on process and Program / Project tools to include Requirement Management; SW Code Management + others for many product teams as determined by the Overall Solution / tools selected by Program / Project Leadership (many tools to choose from in the Ericsson world which allows for customization by Customer)
• Manages security / roles for Internal and External Site(s) / tools for Program / Project information and for customer facing portals
• Data Management (DM) expert for program artifact management (Requirements (User Stories) through Code Delivery phases) and artifact retention assignments “+”
• Provides help-desk function for involved teams for process and tools based on: scope; schedule; budget for a given Program / Project
• Contract extended twice while assigned to this critical “key-deal” project E/// has with their customer

Confidential

Lead Project Manager

Responsibilities:

• This SRE LPM Role is more of a service role to provide oversight and project activity tracking of assigned core Subject Matter Experts (SMEs) for existing and / or new processes including Enterprise Tools for insertion (usage) into our business and IT teams involved
• Providing oversight for over forty (40) + projects in our group to include status, coordination with any / all other Service Realization Excellence (SRE) team members, including:
• SRE Project Team Leads
• SRE Business Requirements Specialists (BRS)
• SRE Requirements Quality Analysis teams (RQA)
• SRE Requirements Visualization (RV)
• SRE Process Modeling and SRE Engagement Managers (EMs)
• Additionally, I also directly lead the SRE teams on ten (10) + projects for the AT&T huge project replacing the uVerse product over the next three (3) to five (5) years with a projected “project cost” of $2.3 Billion dollars including traditional IT PM duties but modified
• Coordinates and supports daily all SRE roles assigned to each given project
• Support and know RM tools + processes: “IBM ReqPro” for Waterfall-ID and “Rally” tool for Agile requirements tracking
• Support and know the AT&T RV tool + processes: “iRise” that is used for both Waterfall-ID and Agile visualization needs
• Support the AT&T Process Modeling tool + processes: “CaseWise” that is used for both Waterfall-ID and Agile visualization needs

Confidential

Senior Business Analyst

Responsibilities:

• Requirements Gathering with Business to include meetings, review sessions, modifications and other life-cycle IT projects activities for this role
• Designed a NEW application GUI for three (3) major functions in the RTV area that were lacking in the Home Depot Enterprise
• Worked with development and testing teams on design, granular requirements and testing criteria on this project
• Developed Screen Flows for this NEW application
• Developed Function Flows for this NEW application
• Modified legacy Screen and Function flows for dependencies supporting this NEW application functions and integrations
• Provided cost savings ideas to group Manager / Director for process and documentation challenges found in the group

Confidential

Consultant - Project Management / Senior Business ~ Technical Analyst

Responsibilities:

• Provided Legacy Mapping of Customer Back-Bone Transit Network Compliance to IPv6 | Provided Legacy Mapping of Customer Peering / Regional Data Center Network Compliance to IPv6 (Phase 1 (of 3) of the CCI IPv6 program)
• Documented Process changes AND / OR authored NEW Processes needed to deploy IPv6 solutions to Customer Facing Products (CFPs) and their dependencies (Phase 2 (of 3) of the CCI IPv6 program)
• Gathered and documented Business / System Requirements for CCI Enterprise Applications / Field Level Applications supporting CCI customer bases (Phase 3 (of 3) of the CCI IPv6 program)
• Provided Technical Project Management (scope; schedule; budget) for Systems-Applications trials for the IPv6 implemented changes including targeted Lab and Integration Environment testing / proofing
• Built a custom database to house and track report analysis findings of IPv6 impacted systems / other within CCI

Confidential

Consultant - Senior Business Analyst

Responsibilities:

• Subject Matter Expert (SME) for assigned POS applications and their functionality and system integration paths
• Generates Business Requirements Documents (BRDs) - works with Business Process Owners to establish and document valid and needed business requirements for approved projects within the Cingular Wireless organizations
• Generates System Requirements Documents (SRDs) - works with Enterprise System Architects, Project Managers, Application Owners, Developers, Technical Writers, Testers and Quality Assurance personnel to document and validate system level activities affecting POS applications and integration with Enterprise Systems and Interfaces
• Develops Use Cases for Functionality Flows for downstream Technical Writers and Testers
• Develops Use Cases to map Business Requirements to System Requirements
• Documents created and validated with Industry Standard Software Development Life Cycle (SDLC) practices and key controls using Project Management Institute Body of Knowledge (PMBOK)
• Develops suggested Screen Layouts for implementing required business requirements, as needed
• Provides additional research and / or data testing in Quality Assurance and Test Environments to ensure SRDs Use Cases are valid and a baseline for Functional and Unit testing
• Works closely with Business Owners and Project Managers (PMs) within the business organizations and within the POS organization to meet schedules to complete and approve required BRDs and SRDs
• Conducts and facilitates brain-storming and / or walk-through sessions for proposed BRDs and SRDs with many organizational representatives within Cingular Wireless

Confidential

Oracle Application Server

Responsibilities:

• Subject Matter Expert (SME) for OAS for NT environments
• Successfully Deployed OAS software on UNIX AIX environments leading to a production roll-out
• Documented over 45 risk areas for the WDW Enterprise for this deployment of Oracle Retail Software and the OAS installations - identified many issues (compatibility / use for maintaining the environments)
• Provided a road-map to success for WDW for the production deployment of this software for this short term consulting event

Confidential

Senior Business Analyst

Responsibilities:

• Subject Matter Expert (SME) for assigned POS applications and their functionality and system integration paths
• Generates Business Requirements Documents (BRDs) - works with Business Process Owners to establish and document valid and needed business requirements for approved projects within the Cingular Wireless organizations
• Generates System Requirements Documents (SRDs) - works with Enterprise System Architects, Project Managers, Application Owners, Developers, Technical Writers, Testers and Quality Assurance personnel to document and validate system level activities affecting POS applications and integration with Enterprise Systems and Interfaces
• Develops Use Cases for Functionality Flows for downstream Technical Writers and Testers
• Develops Use Cases to map Business Requirements to System Requirements
• Documents created and validated with Industry Standard Software Development Life Cycle (SDLC) practices and key controls using Project Management Institute Body of Knowledge (PMBOK)
• Develops suggested Screen Layouts for implementing required business requirements, as needed
• Provides additional research and / or data testing in Quality Assurance and Test Environments to ensure SRDs Use Cases are valid and a baseline for Functional and Unit testing
• Works closely with Business Owners and Project Managers (PMs) within the business organizations and within the POS organization to meet schedules to complete and approve required BRDs and SRDs
• Conducts and facilitates brain-storming and / or walk-through sessions for proposed BRDs and SRDs with many organizational representatives within Cingular Wireless

Confidential

Oracle Application Developer

Responsibilities:

• Worked with Customers on Requirements and Developmental and User Testing Criteria
• Developed the Internal Application Documentation for the sustainment and maintenance of both environments, as well as developed and distributed material to users for Oracle Form and Report usage
• Incorporated Point-of-Sale Application (GERS) Security Roles into the Floor and Décor Internal Application Oracle Form and Report products as a standard
• Developed Form and Report Standards for multiple developers
• Deployed and maintain Oracle OAS Software for both production and development environments
• Customized the Oracle OAS Environment per company standards
• Designed Enterprise Report management module for deploying the same reports on many different Forms by Security Roles
• Assisted System Administrator on CISCO Telephony and Network Equipment and UNIX/Windows Servers for Administration tasks
• Provided support and new deployments of many Applications within our company Network on Window Servers (2000 and 2003 Server Operating Systems)
• Generated over 20+ Oracle Forms (many with multiple tab pages) and 20+ Oracle Reports (multiple reports within one report) for our internal application
• Responsible for purchase, set-up and sustainment procedures of a source control Software Package (NG3) that was deployed for our company’s internal software development team

Confidential

Senior Staff Programmer Analyst and Application Architect

Responsibilities:

• Performed as an Application Architect for Enterprise Applications; Analyzed and Modeled Core Business Processes and Developed “Cradle-to-Grave” applications (including the database design) that included as many as 110+ User Screens and 450+ reports for the 1000+ customer user base. Eliminated over 25 desktop tracking methods and consolidated many data sets into centralized databases; 2 Million Dollars+ tangible savings due to man-power reductions and better process execution
• Intermediate Level+ Programmer (PL/SQL; SQL; ORACLE FORMS/REPORTS; ORACLE 9i/10g Application Server; ORACLE RDBMS; SQL Navigator; UNIX Shell Scripting; Highly Versed in Desktop and Server Operating Systems; Other I.T. Skills) - Customer requests completions deployed in less than 2-3 days in most cases (for minor requirements requests of the applications responsible for)
• Responsible for Process Analyst Documentation (using International PMO standards); Database Design; Application GUI Design; Report Design for an Applications
• Performed daily Help-Desk and Customer Support of Applications
• Generated and Designed Material (Initial & Recurring) for Applications
• Scheduled, Completed and Monitored Application Testing (Authoring of Test Plans and Results of Testing to closure (bug-fixes; minor modifications; etc...)
• Test Environment Portfolio Planner - Network setup to server(s) to UI to reporting | Test World Access | Test World Data Planning | Test World execution and status reporting | Configuration Management tracking of test areas to include Hardware (HW) and Software (SW) configuration planning / execution planning / execution of one or many projects including one or many applications
• Senior Application Analyst (Software Development Process (SDP) to include Requirements Gathering and Documentation; Design Specification Authoring; Others)
• Project Management (Traditional Duties with budget, resources and execution of project plans (many))
• Reliability and Maintainability Engineer duties for 18 months prior to be asked to take on an I.T. project