SUMMARY

• Over Five years of extensive experience in teh field of Business Analysis, Project Management in banking, retail and manufacturing domains.
• Excellent analytical and communication skills which helps to transform client’s needs into business/functional requirements.
• Expertise in SDLC, Scrum, Agile and waterfall model methodologies
• Experience working with various teams such as design, development and testing, across teh organization
• Strong knowledge in Microsoft excel and SharePoint
• Strong interpersonal skills and excellent knowledge on various domains such as quality, compliance and project management systems
• Specialized in facing teh organizational difficulties, when transitioning from Waterfall model to agile
• Extensive experience on creating use case diagrams, test cases and sequence diagrams
• Documentation of all teh technical, functional and operational documents
• Responsible to conduct SCRUM ceremonies to facilitate discussions between teh scrum team and teh stakeholders
• Strong understanding in webservices API (SOAP & REST)
• Capable of maintaining friendly working atmosphere with - in teh work environment which helps and encourages individuals from various teams to perform TEMPeffectively and in good spirits
• Create and develop KPI reports to showcase performance trend by segregating teh data from different systems
• Training new team members/ transition teams to agile framework with SCRUM
• Engaging with different scrum masters across teh organization to increase teh TEMPeffectiveness of teh application of SCRUM
• Basic understanding of Microsoft Azure
• Strong knowledge in running SQL queries and building tools using Access DB
• Knowledge on Data warehousing concepts (ETL-Extract/Transform/Load processes)
• Working with teh QA teams to review, create test plans and strategies
• Experience working on QC (Quality Centre) to upload and assign tasks to various team members
• Experience working on Statistical analysis tools such as SPSS and SAS

TECHNICAL SKILLS

Software Tools: C, C++, UNIX, Mainframes, HTML, MySQL, Bugzilla, Quality Centre 11, Quicken, Eclipse, AutoCAD, Microsoft Office (Word, Excel, PowerPoint, access), Rally, HP ALM, Oracle 11g, Informatica, Tableau, Microsoft Project, SPSS, SAS, Jira, Visio, Java, Skybox(Firewall management tool) and Splunk

Technical Skills: Knowledge Management, Six Sigma, Strategy and Planning, Operations Analysis, Statistical Process Control, API, ITIL, ITSM, Continuous Improvement, UI and compatible testing Project Management, Product Management, Accounting, Technology Design, Waterfall, Agile and SCRUM methodologies.

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential, Dallas

Responsibilities:

• Responsible to understand teh standard and teh Non- Standard systems which are involved in Global assembly line control (GALC)/ Server Host system and E-Kanban (Parts ordering system)
• Involved in teh Server migration project for all teh North American Manufacturing Center’s (NAMC’s)
• Responsible to Analyze and document teh process flows for all teh NAMC’s, identify gaps in their local systems and report to teh Toyota Motor Corporation (TMC- Japan) team, which is crucial for teh system maintenance
• Responsible in teh migration of teh core system (E-Kanban) of Canada (APAC), from Mainframes to Server with coordination of teh Japan and North America Business and working group
• Monitoring teh communication with teh users regarding teh API conformations and assisting teh product owner in case of any discrepancies
• Personally, developed a comparison tool using Access Database to compare teh results from teh production and test environments, by building and writing SQL queries and tables
• Engage with business leaders, product owners and stakeholders to remove impediments and refine teh sprint backlog
• Assisting teh team to create teh acceptance criteria dat define “done” for teh developed features
• Responsible in creating user stories in JIRA, following up with developers
• Following TEMPeffective Scrum methodology by organizing daily stand up meetings and setting goals daily
• Support teh product owner and to clear teh product backlog and organize retrospect meetings to brainstorm ideas with teh team
• Facilitating Scrum planning, review and retrospect meetings
• Played a crucial role in testing teh user stories before pushing teh functionalities into Dev phase
• Responsible in creating user diagrams and process flow diagrams using Microsoft Visio
• Assisted teh organization in key documentation regarding Microsoft Azure (Cloud services), listing teh pros and cons of transitioning from data warehouse

Sr. Business Analyst

Confidential, LA

Responsibilities:

• Collaborating with various business leader’s asset owners to understand teh requirement and suggesting alternatives for teh same
• Gathering Firewall requirement from various businesses and to asset them by making recommendations and providing solutions
• Following ITSM practices (Change/Incident) of teh IT organization and identifying POC for all teh requests
• Analysing Firewall defects using Skybox, and working towards a solution to reduce teh number of defects from a security compliance perspective
• Following teh TEMPeffective ITIL practices to grant teh exception requests
• Responsible to analyse and approve access to various high security Firewalls to follow TEMPeffective Access management processes
• Working on teh exception process, per teh business needs
• Assessing proxy exceptions from a security compliance perspective, to approve/deny teh requests
• Involved in teh requirement gathering and development of project scope for an in-house project and served as a liaison between teh client and teh developers.
• TEMPEffectively analysed, reviewed and documented various stages of SDLC, which is project specific.
• Worked closely with teh design team and gathering of user requirements to increase teh capability and competence and bring expertise and skills together.
• Playing dynamic role by connecting and establishing network with various sources in order to get teh work done.

Systems Engineer

Confidential

Responsibilities:

• Gathering requirements from clients so dat teh regional requirements are met
• Created business requirement documents and functional documents
• Exceptional communication skills aimed at TEMPeffective interaction between teh clients and teh team, so dat teh agreements between project team and businesses are maintained
• Responsible to check jobs in Unix for permissions, in accordance with teh support team
• Worked on all phases of SDLC lifecycle and in an agile environment
• Responsible to monitor jobs in UNIX and validating data in Oracle DB
• Brief understanding of ETL tool, i.e., Informatica where it is used in teh process of moving data from teh production system to teh warehouse
• Crucial in taking part in teh meetings with different businesses and IT stakeholders to be transparent to teh changes and progress dat is to be made in teh project
• Created documentation for teh end users