SUMMARY

• I has over 8 year of experience in the field of software development dat includes more than two years of experience as a QA Analyst and Business analyst. I am experienced working with use case and execution of test cases, with also proven experience in both manual and automated testing methods. Worked extensively in the testing applications for web based environment under Windows operating systems.
• Has very good experience in Manual and automated testing. I has been involved in Integration, System, Regression, Smoke and UAT tastings on web - based applications. Used Quality Center for requirements and writing test cases. Extensively motivated, willing to learn new technologies, develop new skills and has good communication and interpersonal skills.

TECHNICAL SKILLS

Testing Tools: Quality Center, Rally, Quick Test Professional, Selenium

Methodology: Waterfall, Agile (scrum)

Operating Systems: Windows 7/Vista/XP/Me/2000, Linux, UNIX

Languages: SQL, Visual Basic 6, Visual Basic.net, PL/SQL

Web Related: HTML, JavaScript, VBScript, Java Script, Visual Studio 2010

Databases: SQL - Server, Oracle, MS-Access, ODBC

Defect Tracking Tools: Jira, Test Director, Test studio, Quality Center, Confluence

Frameworks: Microsoft .NET Framework

Others: MS Office, FrontPage, Adobe Captivate, SharePoint

PROFESSIONAL EXPERIENCE

Confidential

BA/QA analyst

Responsibilities:

• Drive the business requirements gathering process to ensure dat meaningful requirements are identified for the business solution.
• Facilitate transition from QA testing to User Acceptance. Approve all completed user acceptance testing.
• Gatheird, analyzed and created all types of requirements documents for over 8 technical solution projects
• Assist in other areas of department or other departments as required
• Work with IT business, quality analysts and business stakeholders to recommend changes and improvements to company systems.
• Provided system training to internal users as new system enhancements are deployed to production.
• Gatheird, analyzed and created all types of requirements documents
• Assured appropriate documentation to communicate business needs
• Ability to explain issues and resolutions to technical and non-technical staff
• Worked on POS system training team members.

Confidential

BA/QA analyst

Responsibilities:

• Participating in Scrum meetings to analyze the bottlenecks and participating in Triage meetings
• Reviewed the business requirements and specifications to update the test cases as per the new requirements.
• Used Agile Methodology for the development of the application
• Used Synchronization Points Developing QTP Scripts.
• Developed positive and negative test cases for Functional Testing and manually executed the test cases.
• Retested defects and made necessary updates in Quality Center.
• Attended review meetings with business analysts and developers to discuss defects.
• Involved in the execution of complex test cases for Functional, System, Integration, and User Acceptance testing.
• Coordinated with the development team to identify functional areas and Test Scenarios dat needed to be tested.
• Help clients define system requirements by leading and facilitating meetings
• Ensured clear concise documentation for requirements, phases, story boarding, data maps, etc.
• Resolved conflicts/issues as determined by the project manager within the time limits defined.
• Ensure entry and exit criteria of the UAT test phase are met
• Contribute to the awareness of project status while maintaining scope and identifying scope creep for assigned project (s).
• Defines, develops, and delivers test plans and associated test case scenarios.

Confidential

BA/QA analyst

Responsibilities:

• Thorough working experience of the entire Software Development Life Cycle (SDLC) using Agile (scrum/lean).
• Work closely with business partners, SMEs and product owners to understand the process
• Experience working with BI and data warehousing
• Creating Epics, User stories, Acceptance criteria and use cases.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverable, timelines, assignments and status reporting.
• Excellent business writing skills essential for producing user stories, Acceptance criteria and use cases.
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document
• Experience in As is Analysis, To be Analysis, Data Analysis, Gap analysis, Competitive Analysis, Comparative Analysis, Process flows and Business flows.
• Strong background with Jira, Confluence, Aha and Mingle demonstrated ability to apply critical thinking skills and a logic based approach to problem solving
• Experience reviewing and writing UAT test cases, analyzing defects, interacting with QA and development teams for fixing issues/bugs, coordinating user acceptance testing (UAT) and end user training.
• Experience working in diversified business domains including external clients and cross functionally with Finance, sales, marketing, human Resource, and Payroll
• Facilitated JAD session and one to one interviews to understand and analyze the requirements.
• Updated requirements as per business user’s feedback and changes in functionality of the applications.
• Attend meetings with, business analysts, QA and developers to discuss defects.
• Participated in development of timelines for project delivery and managing projects and resources to successful completion.
• Arranged review meetings and discussed issues with developers and other team members
• Reviewed the business requirements document with the business and development team to understand the architecture and functionality of the application. Ordering entry applications, billing systems and data flow to provisioning systems and interfaces between them.
• Participated in weekly status meetings, walkthroughs and documented the proceedings.
• Interviewed, hired, train and develop team of business Analyst.
• Helped designed an TEMPeffective business plan to help the company to increase and grow thru the up and coming years.
• Trained customers in sales order processing, delivery and billing.
• Entered time and schedule in Project Systems in SAP. Also GL accounts, expenses and with reports.
• Followed ASAP implementation roadmap which consists of (Project Preparation, Business Blueprint, Realization, Final Preparation, Go Live & Support, and Run).
• Work TEMPeffectively and efficiently with the IT Support Team
• Responsible for providing technical support to meet user requirements
• Assigned the tasks of providing support in defining business requirements to meet the specifications of end users
• Performed the responsibilities of detailed analysis and handling integration testing activities
• Responsible for preparing test cases and test scripts under the guidelines of the senior staff.
• Audited business and functionality necessity documents and recognized test scenarios.
• Maintained detailed technical documentation of mobile testing tools and processes
• Knowledge and experience with Visual Studio Team Foundation Server 2012 (TFS)
• Very good noledge in Web browser testing (WebTop testing using Opera, IE and Fire fox) and
• Multimedia Testing (2D and 3D Graphics, Audio, Video).
• Used Agile Methodology for the development of the application
• Executed test cases manually and logged defects using Quality Center.
• Retested defects and made necessary updates in Quality Center.
• Attended review meetings with business analysts and developers to discuss defects.
• Implemented procedures for testing of mobile application on multiple mobile devices
• Involved in the execution of complex test cases for Functional, System, Integration, and User Acceptance testing.
• Coordinated with the development team to identify functional areas and Test Scenarios dat needed to be tested.
• Applications/Languages: MS - Excel, Quality Center, Power Point,.Net, Java, SOAP UI and Share point.
• Conducted System, Regression, and User Acceptance testing.
• Participated in learning of latest changes in mobile technologies for resolution of complex problems.
• Used Agile Methodology for the development of the application.
• Bug/Defect Life Cycle; logging defects using bug tracking tools like Quality Center, providing verifications on fixes in multiple environments and communicating fix success, failures, and status updates as appropriate.
• Perform system, unit, acceptance, regression, load and functional/performance testing on dozens of applications using both automated and manual testing methods
• Participating in RRA sessions for risk-based testing.
• Requirements Gathering, Analysis, Design, Development, Implementation, and Testing Methods like Waterfall & extensive noledge of Agile methodologies
• Developing Test Case Repository containing pool of regression test cases of the business critical components for building the automated regression test suites.