Systems Administrator Resume Profile

OBJECTIVE

Position where twelve years of information technology experience will add value.

EXPERIENCE

Senior Business Analyst

Confidential

Perform privacy risk assessments, gap analysis and internal privacy audits
Assist client in defining modification requirements to the MMIS Medicaid Management Information System
Work with client and developers to create the requirements statement of understanding and project timelines
Work with client and developers to create use cases in order to validate system modifications and enhancements
Conduct manual system testing of modifications/enhancements to the MMIS prior to client acceptance testing
Maintain system documentation of modifications to MMIS
Conduct automated system testing of modifications/enhancements to the MMIS via Java-Eclipse
Conduct any training needed for client/developers on modifications/enhancements

Senior Systems Coordinator

Confidential.

Information Systems Administrator

Provided troubleshooting and maintained security for network running Novell and AS/400.
Installed software and hardware, and train staff on efficient use. Created reports for relevant departments. Performed testing of modifications to Medicaid MCIS and AS/400.

EXPERIENCE CONTINUED

Confidential Managed Medicaid managed care call center and file maintenance departments.
Developed and maintained standard operating procedures. Coordinated grievance resolution.
Developed company reorganization plan, which cut costs and increased productivity by combining two departments.
Confidential Processed insurance endorsements and claims. Researched and verified application information.