SUMMARY:

My skills and education stem from a consistent 20 year career at Confidential with human resource customer relations, business analyst, administrative, continuous improvement strategies, and quality assurance experience. Proficient with Microsoft Suite, Adobe, and web design software.

EXPERIENCE:

Staff/Business Analyst

Confidential

Responsibilities:

• Helped capture millions of dollars in cost down savings across 787model programs
• Assisted with the transition from legacy process to new a common change process
• Critical executive support with comprehensive presentations, performance metrics, and executive summaries
• Facilities placement coordinator for international partners
• Maintained organization website design and flow
• Manage facilitation of engineering and suppliers cost reduction project meetings, track new opportunities
• Lead process improvement team for design and mechanical engineering to implement lean methodology using project management concepts. Met compliance requirements
• Identified workplace hazards by performing safety inspections and implemented mitigation plans
• Transitioned and coordinated corporate records retention documentation for 787 - 10 Engineering to new online tool
• Established communication training and improvements as member of communications team. Composition and execution of formal organization emails representing leadership messages
• Initiated international employee engagement team activities for partners on temporary assignment from Russia and Italy

Staff Analyst

Confidential

Responsibilities:

• Gathered safety metrics for reports to Director
• Developed training presentations
• Project management leader for factory-wide airline customer in-service issues campaign that improved customer and manufacturing employee’s visibility and customer communication
• Developed process improvements as the Quality Cup Program award logistics leader and streamlined events and increased engaged participants. Composed summaries of winning team’s accomplished that were posted in the factory
• Coordinated and arranged quarterly required training events for over 2000 production employees
• Identified foreign object debri by performing audits on airplane at different stages of the production line
• Sustained accountability to build performance to plan presentations and facilitate executive reviews
• Developed and implemented standardized 5S audit lean tool to reduce tact time spent on audits and improved integrity of audit results. Method was admired and adopted by another organization
• Improved communication architecture flow-down from the Director to employees by building an organizational website

Administrative Assistant

Confidential

Responsibilities:

• Extracted and consolidated data from engineering databases for performance to plans and technical reports
• Facilitated move of over 300 employees to Future Factory environment
• Lead Systems Engineering 5S initiative; project plan management, implemented strategies and incentives
• Excel spreadsheets, charts, memos, letters, PowerPoint presentations and process flows
• Implemented Min/max system to reduce cost of supply inventory and simplify inventory management
• Domestic and international travel coordination and expensing
• Lead team to comply with 5S initiative of level three in organization of 400 employees using project management and organization skills.
• The team achievements include unnecessary office waste elimination, compliance with leadership expectations, tighter proprietary management, and streamlined office inventory flow by establishing min/max system

Human Resource Specialist

Confidential

Responsibilities:

• Review medical documentation and determine if meets federal criteria requirements
• Represent Leave Management in unity hearings
• Counsel employees on FMLA (Family Medical Leave Act) processes
• Manage multiple phone lines and diffuse difficult conversations when necessary
• Review medically related attendance inquires for management
• Case management interfacing with payroll, legal, Aetna, workers compensation, disability management, deceased affairs, medical, and employee assistance program.
• Content enhancements ready for block points in total access
• Key player in the development of the FMLA online desk procedure
• Oregon State Leave Law and policies staff training focal
• HRMS and BERT employee data systems
• Lead project to transition the leave of absence and FMLA statement of work from Portland site to Puget Sound
• Shipped an archived company sensitive records
• Acted as Portland site leave focal during transitional activities
• Resulted in successful consolidation package to convert to a total access function
• Received cash award for accomplishment
• Composed question and answer section on pregnancy leaves for the Tell Me About portion in total access
• Empowered employees to obtain information faster

Human Resource Office Administrator

Confidential

Responsibilities:

• Administrative support for Information Systems Human Resource Leader
• Lead Leave of Absence presentations for Information Systems management teams
• Develop and maintain management and conference room calendars
• Maintain employee training records
• Information Systems College Summer Intern Program administration