PROFESSIONAL SUMMARY:

• Experience in Writing Business Requirement Document (BRD), Functional requirement Document (FRD) and Non - Functional Requirements Gathering.
• Worked as aBusiness Analystand gained Expert in Agile Software Development and Release Management with experience in understanding of SDLC, involved in various phases like requirements, planning, analysis, design, development and testing.
• Experience in Creating Use Case Diagram, Activity Diagram, Data Flow Diagram and ER Diagrams using UML.
• Aware of Joint Application Development (JAD) and Joint Requirements Planning (JRP) sessions.
• Hands on experience on Software Testing Life Cycle (STLC) and Project Management.
• Conducted Risk Analysis, GAP analysis, Cost Benefit analysis, Impact Analysis and Feasibility Analysis to check the performance & compatibility of existing system with the desired system.
• Experience in writing user requirements into technical specifications and mapping the process design, work flows for SDLC and Agile with documenting and managing business requirements.
• Comprehensive knowledge of Software Development methodologies (SDLC) such as Waterfall, Agile, Spiral and Scrum.
• Experience in visualizing data with latest BI Tools like Tableau and Qlikview.
• Experience in querying on SQL Server, Oracle db. to perform data analysis.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Experience in developing and maintaining test artifacts including Test plans, Test cases, Bug reports using HP Quality Center.
• Experience in Extracting, Transforming and Loading (ETL) data from Excel, Flat file, XML, Oracle to MS SQL Server by using SSIS.
• Good understanding of Project Process ability to analyze business problems and identify solutions.
• Exposure in mapping business requirements and designing customized solutions with ability to analyze business practices and define optimal procedures.
• Conducted User Acceptance Testing (UAT).
• A quick learner, willing to adapt and grow, aspiring for innovative challenges and passionate about getting into a challenging role that leads to a meaningful contribution towards business success.

TECHNICAL SKILLS:

SDLC Methodologies: Prototyping, Spiral, Rational Unified Process (RUP) and Agile methodology.

Databases & Tools: SQL Server, MS Access, Oracle

Internet Technologies: HTML

Testing Tools: HP QC, Quick Test Professional (QTP)

Defect Tracking Tools: HP Quality Center, JIRA

Data Visualization: Tableau and Qlikview

ETL Tool: Informatica

Project Management Tools: Pert chart, Gantt chart.

Others: MS Word, MS Excel, MS Access, MS Power point, MS Project, Outlook, MS VISIO

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Worked with Product/Business owners to understand the business and technical requirements for the project.
• Involved in full Agile software Development life cycle of the project. Full Lifecycle software experience including business requirements analysis, development, design, production, and sustainment support.
• Worked on maintaining the Sprints using Agile Methodology.
• Conducted Requirement Gap analysis by comparing the current and future system functionalities and understanding the rules and rates for the particular state in consideration.
• Conducted Sprint Planning meetings, Backlog Review, Daily Stand up meetings with Business Customers and SME’s.
• Co-ordinated with Engineering/Operations team to know the status of the product installation to make sure the project timelines are met.
• Planned, assisted and coordinated the execution of test cases while performing the UAT testing with Engineering team to test the functionality of the product.
• Involved in creating reports using Tableau to understand the application data.
• Provided clear and concise documentation regarding management plans, functional requirements, test plans and test cases.
• Worked with Project Manager on RACI model to identify roles and responsibilities of the various teams that are involved in project.
• Participated in weekly status to estimate case scenarios and send out Status reports to the Business Users each Sprint.
• Monitored transition process during the implementation phase and assisted in the preparation of user manuals and guides.

Environment: Informatica, Tableau, Microsoft Office Suite, MS Visio, Windows XP.

Confidential

Business Analyst

Responsibilities:

• Created Use Cases based on the Business Needs and Features (BNF’s) provided by the business team.
• Conducted JAD sessions to involve Users and Stakeholders in resolving problems at early stage.
• Worked closely with Developers and User Representatives and participated in the product design process including specifications, end-user reviews and application walk-through.
• Assist Senior Business Analyst in Planning, Designing, Programming, Testing and Implementing projects.
• Implemented SQL queries for QA testing and Report / Data Validation.
• Conducted GAP analysis to improve and meet the desired requirements, applied AS IS and TO BE analysis.
• Monitor changes to baseline requirements with the use of effective application of change control processes and tools.
• Created data flow diagrams and process flow diagrams using MS Visio to facilitate better system understanding.
• Prepared Timeline diagram (Project level timeline vs. Team Timeline).
• Interacted with the Developers, QA and Engineering teams during UAT for resolving the report bugs.
• Analyzed business functional requirements and segregated them into Use Case Specifications.
• Documenting the business’s needs in the Runbook.
• Used SQL, Indexes & Joins to analyze the source data.
• Assisted in development of materials for functional and process improvements.

Environment: Microsoft Office Suite, MS Visio, UML, Oracle.

Confidential

Business Analyst

Responsibilities:

• Developed project document templates on SDLC methodology.
• Gathered Business Requirements and created Business Requirement Documents (BRD) to analyze data/workflows.
• Developed Process Model and Business Policies and modified the business requirement document.
• Studied, analyzed and understood the needs on Claim New Submission, Issuance, Renewal, Rewrite, Reinstate, and Cancel Transactions requirements.
• Identified risks and compliance policies of the firm.
• Worked on Requirement Rewrite Project which is to document all the claim center functionalities in a new Template.
• Functioned with Quality Control Teams to develop Test Plan and Test Cases.
• Identified Use Cases from the requirements and wrote Use Case Specifications document.
• Involved in Weekly status meetings to discuss the upcoming releases and the new requirements.
• Attend the client meeting and give presentations to the clients on the work flow process that will be followed. Identify opportunities for different business efficiencies and give detailed report to the client.
• Performed SQL queries to retrieve data from the SQL Server & Oracle databases.
• Assisted in maintaining database using Project List in MS Access.

Environment: MS Visio, MS Access, MS Excel, Microsoft Project, SQL Server, Oracle, Quality Center.

Confidential

Business Analyst

Responsibilities:

• Prepared program/project management plan, charter, SOW, required documents for the project.
• Prepared Estimates and Proposals.
• Preparation of staffing, deployment and support plans as well as checkpoint reviews.
• Used MS Project, MS Excel, Pert chart, Gantt chart.
• Prepared and reviewed quality management plans, risk management plans, Change control management plan, Issue management plan, Cost management plan, and communication management plan.