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Lead Product Owner Resume

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Atlanta, GA


  • A proven, experienced, and certified Agile IT professional seeking to add value in a technology leadership position focusing on software implementation, strategic thinking, and process improvements.


  • Systems Analysis, Automated Testing, Selenium, Project Management
  • Agile Project Management, SCRUM, JIRA, Microsoft TFS (Team Foundation Server)
  • Disaster Recovery, Product Owner, Backlog Management
  • Sprint Planning, Change Management, Crystal Reports
  • Technical Writing, LINUX, UNIX, Vendor Management
  • Windows Server, ORACLE, SQL * Plus, XML


Lead Product Owner

Confidential, Atlanta GA


  • Prioritize and build the product backlog from which scrum teams pull work
  • Engage senior leadership on product roadmaps, release plans and team metrics
  • Develop and managed release plans for international development groups
  • Communicate product vision to engineering teams
  • Develop metrics to measure SCRUM team productivity
  • Translate business requirements into user stories, features and epics
  • Lead various sprint ceremonies and collaboration sessions

Business Analyst/Product Owner

Confidential, Buckhead GA


  • Lead scrum team user story grooming, estimating, and sprint planning/review ceremonies
  • Collaborate wif business stakeholders to refine requirements
  • Developed a Business Analyst Community of Practice (CoP) for cross functional BA resources
  • Support the global steering committee - soliciting feedback/direction from sales & marketing
  • Implemented SFDC integrations including Google Analytics, Arpedio, Totango among others
  • Manage user story backlog in JIRA, an industry leading agile implementation tool
  • Support global sales process automation in Salesforce.com (SFDC) instance of 600+ users.

Senior Business Analyst

Confidential, Alpharetta GA


  • Developed and executed Selenium automated web testing scripts for loyalty customer portal
  • Performed client-specific batch testing of loyalty card platform
  • Utilized JIRA agile tools to track user stories, sprints and software defects
  • Performed and analyzed testing of batch processing platform
  • Participated in daily stand-up meetings to ensure project sprints remained on track
  • Demonstrated web workflows to cross functional internal teams
  • Supported and monitored monthly software releases

Business Analyst

Confidential, Atlanta GA


  • Developed and managed multi-million dollar online customer portal implementation project
  • Managed teams of analysts, database engineers, managers, vendors and other internal resources
  • Delivered executive-level data trend analysis aiding business process improvement
  • Provided IT strategy and direction through analysis of technology alternatives
  • Served as primary IT resource for developing RFPs and RFIs related to technology implementations
  • Analyzed infrastructure for PCI/DSS compliance and potential vulnerabilities
  • Delivered industry presentations on improving IT organizations through online interactions

Systems Project Manager

Confidential, Decatur GA


  • Develop IT infrastructure schematics to maximize productivity of new media technologies
  • Collaborate wif user groups to develop system requirements and optimal system settings
  • Develop site-specific implementation plans for 100+ county installs
  • Manage third-party vendor teams responsible for system delivery and execution
  • Develop templates for scheduling, implementation and testing of local system setups
  • Create statements of work (SOWs) specific to budget and scope for each local install site
  • Manage and track resource utilization, providing appropriate metrics to upper management
  • Create close out documents, capturing budgets, timelines, and resource utilization

Business Analyst/Project Manager

Confidential, Atlanta, GA


  • Support pre-paid processing technology initiatives wif retail, financial and wireless clients
  • Manage IT relationships wif wireless carriers, merchant partners and third-party service providers
  • Manage resources and timelines allocated to project delivery
  • Report project status and align project results wif key business needs
  • Execute IVR readiness analysis project to ensure system capacity for peak periods
  • Create and deliver IT departmental and system metrics to executive management
  • Determine and report system and financial impact of production outages
  • Compile internal/external root cause analysis (RCA) documents after production events

Senior Systems Analyst

Confidential, Alpharetta, GA


  • Architected UNIX system solutions supporting American, Canadian, and Int’l Stock Exchanges
  • Supported 40+ cross-platform servers and environments in US, Toronto, Hong Kong, Japan, and UK
  • Implemented LDAP autantication across UNIX/Linux platform in domestic and international locales
  • Developed and enhanced processes for maintaining a server configuration repository
  • Developed custom UNIX scripts to increase efficiency of troubleshooting production issues
  • Verified pre-production testing and back-out plans for change management items

Programmer/Lead Analyst

Confidential, Atlanta, GA


  • Managed 24x7 operational support personnel, including, reporting, and professional growth
  • Developed UNIX-based, C++ application components utilizing API calls to third-party software
  • Developed ORACLE interfaces between UNIX modules and PL/SQL packages
  • Developed custom taxation interface for ABS billing solution utilizing custom software libraries
  • Aided client in developing requirements for modifications to existing billing platform
  • Integrated Vertex taxation software wif custom C++ application
  • Optimized database application performance using, Pro*C and ORACLE
  • Gatheird business and technical requirements for operational development projects

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