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Agile Coach / Scrum Master Resume

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Washington D, C

SUMMARY:

  • Results driven, decisive, energetic and focused leader with a track record of managing high performing, matrixed project teams that consistently deliver profitable results.
  • Strategic and holistic thinker with the ability to balance and prioritize short - term solutions with long-term vision, and the drive to make that vision a reality.
  • Known as a creative thinker and analytical problem solver with an innate ability to communicate with various audiences in a language they understand.

TECHNICAL SKILLS:

  • Agile Scrum, SAFe, Lean, Kanban, Agile Games
  • Waterfall, Jira, Confluence, ETL, Data Warehouses/Marts
  • Data Architecture, BASEL, NACHA, SAAS, ITIL, ITSM, Visual Studio
  • ASP.NET MVC, C#.NET, LINQ, Java, SQL Server, Oracle, Teradata
  • Postgres, Solaris, Red Hat Enterprise Linux (RHEL), Pearl
  • Python, Shell, MS Project, MS Office Suite, Visio
  • Adobe Suite, Clarity, SharePoint, Quality Center.

PROFESSIONAL EXPERIENCE:

Confidential, Washington D.C

Agile Coach / Scrum Master

Responsibilities:

  • Performed an active coaching role for a program wide, Scaled Agile implementation. 75+ resources including senior management, stakeholders, product owners, analysts, scrum masters, developers, etc. for 6 Agile teams. Jira administrator for all teams.
  • Worked closely with executive, portfolio and program management to ensure the transition to Agile, as well as program level scope, always aligned with the organization’s strategic and tactical goals.
  • Served as Release Train Engineer (RTE) leading Program Increment (PI) Planning, Program Level Demos and Scrum of Scrums across the Agile Release Train (ART).
  • Excelled as Scrum Master for 4 Agile Teams. Sprint Planning, Grooming/Refinement, Daily Stand Ups, Demos and Retrospectives. Leveraged burndown and velocity charts, cumulative flow diagrams and sprint reports to concisely communicate delivery of scope sprint by sprint.
  • Resolved conflicts, improved morale and established clear goals while effectively managing to tight timelines and utilizing shared resources with special emphasis on building relationships.

Confidential, Washington D.C

Scrum Master

Responsibilities:

  • Executed SAFe principles as a Scrum Master for multiple Agile teams. Provided support to each team member using a servant leadership style; led by example. Protected members from outside distractions and promptly addressed impediments. Increased the overall maturity level of each team by coaching members accordingly.
  • Led PI and Sprint Planning, Grooming/Refinement, Daily Stand Ups, Demos, Sprint Reviews and Retrospectives.
  • Leveraged a decade of experience leading technology teams to develop strong working relationships with Product Owners, Developers and QA to effectively bridge the goals of the business with the capabilities of technology.
  • Facilitated discussions of complex, high value IT delivery projects requiring coordination of development work across multiple teams and platforms.

Confidential, Nashville, TN

Product Owner

Responsibilities:

  • Quickly worked to understand the technical environment while developing strong relationships with internal partners and external vendors. This positioned me to perform exceptionally well in my role allowing me to become an important asset to the team for the largest technical initiative in FTB history: replacement of the retail online banking platform and mobile application.
  • Created and maintained the product backlog. Ensured stories and acceptance criteria were detailed enough that our developers were clear on the requirements, stories could be effectively tested and the team knew exactly what would be demoed.
  • Conducted grooming and planning sessions to prioritize work in upcoming sprints. Engaged directly and daily with Scrum team members.
  • Established myself as a SME on key banking services including: External and Internal Transfers, Mobile Deposits, ETL, XML conduits, email/text alerts and transaction data.

Confidential, Nashville, TN

Agile Coach / Scrum Master

Responsibilities:

  • Executed Agile Scrum principles as a Scrum Master for a cloud based medical staffing solution that places diagnostic, therapeutic and custodial ancillary healthcare service providers. Solution built on a Microsoft stack utilizing a SaaS distribution model.
  • Worked with the CIO to design and implement a customized software development process based on the Agile Scrum framework. Once fully adopted, the company enjoyed marked improvements in prioritization, productivity and customer satisfaction resulting in significant gains in sales, decreased overhead and improved employee retention.
  • Coached executives and team members, led Sprint Planning, Grooming/Refinement, Daily Stand Ups, Demos and Retrospectives.

Confidential, Nashville, TN

Project Manager / Scrum Master

Responsibilities:

  • Utilized the Agile Scrum software development framework to manage multiple mission critical communication and emergency notification software projects across a matrixed project team spanning multiple countries. Clients included White House, Senate, DoD, Army, Navy, FEMA, NASA, more.
  • Effectively balanced scope and client expectations by working closely with the product team, development staff and QA. Managed to three week sprints, led Sprint Planning, Daily Scrum, routinely mitigated risks and reported status through multiple channels.
  • Developed a solution to save the company from losing a $9.2MM contract with the Department of Defense. Managed the solution through deployment.

Confidential, Charlotte, NC

Project Manager

Responsibilities:

  • Excelled managing Enterprise Wholesale Credit Risk initiatives built on a Data Warehouse, across multiple vendors, technologies and LOBs. Managed the execution of project activities through the use of Six Sigma tools/methodologies across matrixed project teams.
  • Excelled as PM on many high-profile projects including:
  • Huge, multi-phase project to integrate Merrill Lynch into Confidential
  • $3MM dollar project to move NW and CA overdraft accounts into a consolidated domestic feed from/through multiple vendors, systems, data warehouses / data marts.
  • Major overhaul of the department’s credit risk system built to a new platform utilizing a Teradata DBMS and MicroStrategy reporting module.

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