OBJECTIVE:

Over 10 years of Business Analysis and Project Management experience in web solutioning and application development. Seeking a position as a Business Analyst in a growing, vibrant organization.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst

• PM and Lead Business Analyst for an Oracle integration project in support of a newly developed B2C website first for the company .
• Duties included project planning, task management, business analysis and weekly reporting to executive management. Uses Microsoft Project.
• Performed analysis and creates use case requirement documents covering the website's integration with Oracle, including database and Oracle package modifications for real time processing of web orders.
• Uses Oracle SQL Developer and Oracle E-Business Suite for analysis and support of development and testing activities.
• E-Business Suite Responsibilities include OM Super User, Warehouse Manager, Pricing Manager and Inventory Manager.
• Performs functional requirements analysis in the re-design effort of the company's WebServices suite for B2B customers.
• Re-designs existing WebServices to meet new requirements.
• Documented new functionality in a software development manual for use by 3rd party developers supporting their implementations of the services suite.
• QA and performance testing of Web Services using SOAP-UI, SOAP-UI Load Tester and Load Runner.

Confidential

Senior Consultant contract Lead BA

Home Profile, a My Lowes customer facing application incorporating industry leading concepts for self-management of the customer's home improvement projects and the maintaining of home detail. Functions in an Agile environment with responsibilities of backlog maintenance and grooming, requirements documentation, use case development and test case review. Works with and supports a team of UX designers, Information Architects and front end and back end developers. Manages application defects submitted via HP Quality Center, supporting testing efforts. Prior to Home Profile, part of team of 22 BAs supporting new services platforms, upgrades and enhancements to Lowes.com working on 2 teams. Generates Business Solution Documents for Technical team to create HLDs, including solutions for order tracking, status and history under a new backend integration of Sterling and Web Commerce platforms. Generates Business Solution Documents for the Appliance Refresh Program in support of redesigned category offerings.

Confidential

Business Analyst contract

• Supporting a system wide upgrade and transformation of the current on-line Bill Payment environment and application set.
• Extensive Use Case documentation of future payment process flows for on-line bill pay.
• Integration of process flows with system applications and environment.
• Researched and documented systems architecture, working closely with E-comm architects, Project Leads and technical team. Researched and documented systems architecture, working closely with E-comm architects, Project Leads and technical team.
• Participated in UAT test plan development leveraging Use Cases.

Confidential

Senior Business Analyst

Designed and led source selection process for an enterprise CMS project. Documented and implemented fast cycle CMS selection process with demos, presentations and sign off for users, managers and business executives. Provided an integrated framework to capture decision making inputs from Corporate Marketing, Line of Business and IT. Mapped the marketing and publishing process of Business Units BUs against CMS functional and work flow capabilities. Defined publishing process to include work flow, security and user type definition: roles, responsibilities, rights and privileges. Discovery of and business requirements definition for existing and new BU web applications, including applications for customers, partners, contractors and distributors. Managed CMS professional services staff in the blueprinting, installation and set-up of CMS architecture and was responsible for the subsequent implementation within a .NET framework. Managed 3rd party web applications integration with the CMS platform via .NET tools. Responsible for UAT testing and users sign off, to include testing scripts and documenting results for subsequent enhancement. Designed and implemented virtual VM Ware hosting environment for enterprise CMS platform. Provided analytics and troubleshooting support for performance and networking issues. Recruited for participation in senior management team PMO design function. Drafted template documents to support the project life cycle management process based on discovery and definition of how projects are managed by individual BUs.

Confidential

Consultant contract

Managed the migration of an acquired bank's contracts and supplier database to BoA's Supply Chain Management SCM system Procuri/Ariba . Data mapped acquired bank's supplier, company and contract fields to BoA's database. Documented project plan with timeline, high level requirements and work flow.

Confidential

Business Analyst / Sr. Project Manager

• Acted as the Business Analyst and Project Manager for transactional web site applications incorporating web services utilities.
• Focused on e-commerce solutions.
• Business Analyst for logistics control and inventory management web application.
• Discovered and documented all aspects of existing paper based business system for process re-engineering as a web based 3-tier client server application.
• PM/BA for new company product development effort. Documented all system requirements to include use cases, work flow and prototype screen shots using a RUP-based methodology.
• Created business requirements and functional specifications, test plans and related documents for transactional web site consulting engagements. Used RUP based methodology to generate use cases, work flows, db schemas and prototype screen shot mock ups.
• Directed a team of developers and web designers in the re-architecture and front end re-design of a job matching system for foreign exchange students similar to Monster or Career Builder . Crash effort completed on schedule.
• PM/Business Analyst Next Stop portals initiative that enabled high school students and counselors to work together virtually. Captured and documented portal environment as Use Cases with generation of working prototype. Viewed as an innovative solution by State.