Responsible for contributing to an effective and efficient area by serving as a key liaison and model among stakeholders and associates in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.
Employs working system knowledge and time estimating techniques to gather and develop estimates for project forecasting and budgeting.
Continuously seeks opportunities for improvement.
Independently gathers, understands, documents, and manages requirements for various projects and work requests.
Facilitates appropriate sessions with stakeholders to gather functional and non-functional requirements which can be used to identify and document current and future-state processes and needs.
Effectively analyzes and structures the information elicited to prioritize and document requirements, using detailed knowledge of business needs and the technical solution, in way that allows traceability through the entire Software Development Lifecycle.
Ensures risks and dependencies have been identified.
Applies skills to several large complex projects and smaller efforts.
Provides input into planning processes in regards to the best way to leverage our associates.
Confidential
Senior Business Analyst
Responsible for coordination among IT professionals and Business Units to write, test and implement business and technical requirements for a new, easily adaptable and enhanced policy administration system designed to meet the evolving needs of Statistical Compliance and all other Enterprise Stakeholders:
Act as liaison between business units and IT professionals to formulate and define policy-administration system scope and objectives through research and fact-finding
Analyze, identify and write detailed description of system requirements and program functions
Maintain knowledge and understanding of evolving business processes and requirements
Maintain working customer-service relationships with 27 Business Units to develop system requirements and enhancements that will build efficiency and effectiveness for all units while mitigating any potential issues
Documents any problems and coordinates resolutions with all affected personnel
Provide recommendations for business process improvements with an understanding of technical problems and solutions
Prepare analysis in support of policy-administration system, applications, and all associated documentation
Compile all requirements including financial data necessary for regulatory reporting, management reporting, catastrophic reporting, and pricing, to include premium and loss data
Implement and maintain rules for specific data elements to be and complete edits of relevant data to accurately reflect current business requirements to ensure successful approval and implementation of the system among all business units
Maintain coverage knowledge of all programs to ensure data is accurately reported, and when necessary negotiate with regulators for company reporting exceptions
Identify big picture impact and develop potential resolution to issues by including all key impacted personnel in the process of identifying potential issues and solutions
Responsible for coordinating all projects with enterprise stakeholders from development to implementation
Provide high-level test plan to IT professionals to ensure technical and business aspects of system are in accord provide assistance with automated test scripting write SQL queries to test EDW and FDW data as soon as data is available, testing frequently, even without scripting, to identify any issues as early as possible
Conduct gap analysis between legacy systems and proposed new systems provide support to Legacy teams as necessary regarding business and technical issues
Conduct walkthroughs of documented requirements with all impacted personnel and Enterprise Stakeholders
Responsible for analyzing and identifying data required for ISO Bureau reporting
Confidential
Statistical Compliance Analyst
Demonstrate and maintain expert knowledge of all statistical manuals and plans, coding guides, claims, underwriting, audit files and other reference materials related insurance statistical reporting, industry and company products/coverage and apply this knowledge to support business activity.
Work with outside divisions on complex inquiries
Responsible for accurate analysis of complex company and/or statistical plan changes and the preparation of statistical requirements for internal departments and external agencies
Develop data processing system requests to maintain the accuracy of company systems and notified users throughout the company of changes to various statistical plans:
Analyzes statistical errors and initiates action to correct any errors
Analyze data for validity and accuracy
Maintain and increase quality and reliability of Financial Data Warehouse data in order to support business functions and provide required regulatory reporting
Maintain an excellent working relationship with the National Council on Compensation Insurance NCCI
Balance all data reported to NCCI to what is reported on each company's annual statement page for that year.
Report financial data as required by the NCCI on time and error-free for all non-monopolistic states
Responsible for the training of college interns and new hires on processes and procedures
Further Professional History details and References available upon request.
Skills
Outstanding customer service skills
Outstanding verbal and written communication skills
Experienced knowledge of financial industry reporting tools and databases
Ability to successfully complete multiple projects with multiple overlapping deadlines
Proficiency in Microsoft Office Suite
Proficiency in SQL Server
Experience in a supervisory position, to include hiring, termination, and conducting salary and performance reviews of employees
Successful team leadership experience and outstanding interpersonal skills
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