Profile

Senior Business Systems Analyst for HCM PeopleSoft specializing in HRMS, Commitment Accounting, Payroll, Time Labor, and the integration between Payroll and GL/KK. I am an excellent team player who understands the value of teaming and operating within roles and responsibilities. I develop excellent relationships with my customers based on trust and respect and maintain excellent communication as needed. I have demonstrated proficiency within PeopleSoft as a hands-on helpdesk manager, technical leader, functional leader, team mentor, programmer, and a business analyst. I have a balanced combination of leadership skills, technical skills and functional skills. I am quick to learn and am highly motivated. In total, I have 15 years of Information Technology experience. Of those 17 years, 15 of them are with PeopleSoft.

Expertise

• Over fifteen years of experience in upgrades, implementations and support including PeopleSoft HCM 7.5x, 8.0x, 8.1x, 8.8x, 8.9x, 9.0, 91
• Key Skills: Functional HRMS experience HR, Payroll, Time Labor, Commitment Accounting, Encumbrance, 1042s, Federal Work Study, Payroll integration with General Ledger PAYGL02 , General Ledger Interface PAYGL01 , Base Benefits Benefits Administration , Financials GL , Project Management, Business Analyst, Application Support, PSQuery, HRMS Security, Industry: Health Care, Automotive, PeopleSoft Leave Accrual process
• Electronics, Consumer Products, Higher Education
• Process and Functional Skills: Project Lead, HelpDesk Manager, Integration testing, Application Development, Team Leadership, Remedy, Clarify, Technical Writing, Functional and Technical Documentation, Testing Test Plans Scripts , Crystal Reports, MS Project, MS Office Suite, Visio, configuration, Cognos, Designing implementation cutover activities,
• Technical Skills: PeopleSoft Query Tools, People Tools 8.44, 8.46, 8.5, 8.52 Application Engine, Mercator, PL-SQL, COBOL, SQR, PeopleCode, SQL, JCL, DB2 6.0, ORACLE 7.x, 8.x, 9.x, PVCS Version Manager, Citrix ICA Client, Remedy user , Clarify, SQL Plus, Toad, Oscar, STAT

Professional Experience

Confidential

Commitment Accounting Functional Lead Consultant

• Functional Lead for PeopleSoft HCM 9.1 implementation
• Configure Commitment Accounting 9.1 for delivered encumbrance processing and GL processing
• Prototype and fit-gap for delivered encumbrance processing. This includes setting up positions, configuration, testing, a formal demonstration for the client, and provide options and recommendations for meeting the business requirements.
• Work closely with Budget Office to design custom encumbrance process and design enhancements for integrated objects including direct retro, paygl03, and paygl02.
• Setup HR data and run test Payrolls to test liquidations
• Post production support
• Develop reconciliation process for payroll expenses into the General Ledger
• Advise on payroll, expense and encumbrance issues
• Functional lead for bolt-on process to re-distribute payroll actual
• Functional lead for a conversion project to convert Commitment Accounting from whole amounts to percentages. Touch points include interfaces, reports, encumbrances, Budget Retro, Direct Retro, Hyperion Budgets and their custom MSS bolt-on
• Lead fixes for custom processes through SDLC
• Troubleshoot post production issues and define root cause and best approach

Confidential

Systems Architect Consultant

Conduct current system assessment for PeopleSoft 9.0 Payroll and the General Ledger Interface configuration. Conducted interviews, developed business process design flows and provide recommendations for process improvement.

Confidential

Senior Business Systems Analyst Consultant

• Time Labor functional Lead for the PeopleSoft HRMS 9.0 system. Serves as the liaison with the business and ITS. Ensures that the Time and Labor system is working efficiently. Other responsibilities include support for the PeopleSoft Benefits System, Payroll for North America and support of the PeopleSoft HRMS system.
• PeopleTools 8.52 functional testing lead.
• Gather complex requirements for the customer's enhancement request. Obtain project approvals and communicate with Developer via STAT.
• Troubleshoot production problems related to HRMS, Payroll, Base Benefits, and Time and Labor while working closely with customer and developer as needed.
• Assist in on-cycle payroll processing each biweekly payroll. This includes troubleshooting retro-pay issues and performing business analysis on payroll arrears functionality.

Animotion Assesment Consultant

• Compensation and Payroll functional lead for business process analysis.
• Works closely with client to understand current systems and business processes.
• Gather complex requirements for potential conversion to an ERP product.
• Identify any process improvements and cost savings opportunities.
• Recommend quick-hit and long-term solutions.

Confidential

Payroll, Commitment Accounting Senior Business Systems Analyst

• Payroll, GL, Commitment Accounting, and Time Labor functional Lead for the PeopleSoft HRMS 8.9 and 9.0 systems. Serves as the liaison with the business and ITS. Ensures that the Payroll system is working efficiently and effectively. Responsibilities also include ensuring functional specifications are developed for all customizations and then leading a review with OIT.
• Project manager for all internal initiatives with minimal supervision.
• Identifies and drive to closure manual solutions that can be re-engineered into systematic solutions.
• Payroll Configuration
• HR Configuration
• Responsible to create and maintain Business Design Documents. This includes creating and maintaining test cases.
• Identifies process improvements and recommends solutions.
• Works closely with the Payroll manager, OIT, and Human Resources on payroll initiatives and on payroll support issues.
• Project Manager and lead Business Analyst for Contract Pay solution through the full system development life cycle. This 10 month project included leading fit gap analysis, presenting solution options to stakeholders, delivering functional specifications, and UAT testing.
• Manages escalations by ensuring issue is driven to resolution and ensuring proper communication is maintained.
• Responsible for Payroll quality assurance testing for PeopleSoft updates patches and fixes, daily issues, and initiatives.
• Functional Lead for the Kronos 6.1 upgrade project.
• Functional Lead for PeopleSoft HCM upgrade to 9.0 for Payroll and Time Labor through the full system development life cycle process including fit gap analysis, development of testing plan, managing issues and recommending solid solutions.
• Project Manager and Functional lead through the full system development life cycle process for implementation of Time and Labor within PeopleSoft. This includes designing and implementing the Time Labor security strategy
• PeopleSoft Query Reporting. This includes creating and running reports as well as identifying those reports which should be re-engineered into a different technical solution.
• Advise OIT and Payroll Department best practices based on consulting experience in an effort to improve the Payroll Department's issue management.
• Identify and drive to closure process improvement opportunities within ITS based on consulting experience and conversations with peers.
• Advise Payroll Director on key decisions by providing insight, advice, and creating executive summaries.
• Responsible to identify and manage cases with GSC related to PeopleSoft delivered bugs.
• Administer security for Time Labor and HRMS. This includes maintaining the HRM security tree and designing new roles, permission lists, row level security, and Query security as needed.
• Responsible to utilize analytical skills in order to recreate complex production support issues.

Confidential

PeopleSoft Technical Lead for a re-implementation project.

• Consultant and Technical PeopleSoft team lead for a PeopleSoft HCM 8.3 to 8.9 upgrade.
• Responsible for driving technical solutions, consulting on the different strategies for each of the technical tracks reporting, online, data, and interface/batch , and ensuring the project plan is adhered to.
• Responsible for gaining a complete understanding of client bolt-on technologies for purpose of analyzing re-implementation strategies.
• Researched and advised the technical team on the PeopleSoft Setup Manager in order to determine the table loading sequencing.
• Administer PeopleSoft security 8.9 and 8.8 for the project team members. This includes creating new IDs, assigning roles and resetting passwords.
• Led a workshop for the Archiving Strategy with the intent to propose 4 possible solutions.
• Review technical specifications.
• Research and recommend code versioning technologies.
• Responsible to answer any PeopleSoft technical questions that the functional team may have by utilizing SQL or navigating through the PeopleSoft 8.9 or 8.9 online systems.
• Researched Integration Broker to see if it is a feasible replacement for some of the SQRs.

Confidential

Level 2 Support Manager

• Consultant and Level 2 production support technical team lead. Responsible for ticket volume, SLAs, escalation management, identifying and correcting process gaps, executive ticket trend reporting and refining current processes and procedures. Roles also included technical and functional lead.
• Responsible in ensuring that steady state will experience a seamless existence upon the implementation of any upgrade or roll-out.

Confidential

Level 2 Support Technician

• Consultant and Level 2 Support Technician responsible for understanding and resolving any technical issues found in the PeopleSoft 7.5 and 8.8 HR system.
• Performed PeopleSoft migrations, maintained PeopleSoft security for HRMS and Query, and maintained PeopleCode and SQRs.
• Learned Mercator with minimal supervision and became team subject matter expert.
• Resolved customer PeopleSoft issue calls within SLA metrics.
• Resolved PeopleSoft technical/functional issues for a first call resolution or would take extra time offline to research, analyze and resolve. This includes looking into PeopleCode issues, SQRs batch jobs , Oracle, Mercator, Cognos, Unix, or pages/panels.
• Was recognition as top ticket closer on the team.
• Made decisions regarding the difference between broken code and code which required enhancements.
• Administered PeopleSoft HRMS security. This includes designing new roles, permission lists, row level security, and Query security as needed.

Confidential

PeopleSoft HR support and Time and Labor/8.0 Implementation, PeopleSoft Analyst

Responsible for analyzing, coding and testing SQRs within the PeopleSoft HR steady state system. Also served as a technical resource for the Time and Labor project. Developed and tested PeopleSoft technical Time Labor Rules. Also created and delivered training materials and training plan to the customer.

Confidential

PeopleSoft AR Support, Programmer/Analyst

• Designed and developed PeopleSoft panels, was a technical resource for a PeopleSoft implementation, and enhanced COBOL programs in an effort to both improve system performance and create user-requested enhancements.
• Code, test and debug SQRs, and peoplecode.
• Develop 7.5 panels.
• Understand complex customer requirements and turn them into technical deliverables.
• COBOL programming and debugging