SUMMARY

• Over 7 years of experience as Technical Business System Analyst in various domains of Healthcare, Mortgage and Finance industry and further in all phases of Software Development Life Cycles, including Requirements Gathering, Analysis, Integration, Implementation, Technical writing and Testing.
• Extensive Story Writing and product development experience in Jira and Confluence through Daily Sprints with Business Users. Developed the product backlog along with Product Owners and participated in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
• Coached and developed a distributed team of business executives and technical professionals regarding Agile roles, routines and responsibilities resulting in a more thorough understanding of Scrum/Kanban and a faster start up time to developing software.
• Experience in developing and organizing deliverables throughout the lifecycle of the project: BRD (Business Requirement Document), FRD (Functional Requirement Document), PDD (Project/ Product Definition Document), SRS (System Requirement Specification) and Change Management Documents.
• Experienced in working with Waterfall methodology, Agile Software Development, Rapid Application Development (RAD) and Work Implementation Process.
• Extensive experience with Business Process Management (BPM) system and tools and proficiency in interacting with the stakeholders, and Subject Matter Experts (SME’s) to get a better understanding of the Business Process.
• Excellent knowledge of Health Insurance Portability & Accountability Act (HIPAA) standards, Electronic Data Interchange (EDI), and Implementation and knowledge of HIPAA code sets, ICD - 9, ICD-10 coding, and HL7.
• Experience in developing Test Plans, Test Scenarios, Test Cases and Test Data from requirements and Use Cases.
• Assisting in creating User Acceptance Testing (UAT) plan, training the key users and performing it based on the test data provided.
• Extensive Experience in the development of Automation Framework for the Applications running on various platforms. Developed Selenium RC Framework for the Web based applications and QTP/Test Partner Automation Frameworks for the .Net/Windows/Web based applications.
• In-depth knowledge of Enterprise Data warehousing ETL, Data warehousing requirements, and Enterprise level data warehousing
• Working knowledge and experience with SQL/PL SQL.
• Excellent analytical and problem-solving skills in designing, developing, and implementing innovative business processes using new approaches and technology.

TECHNICAL SKILLS:

Methodologies: Agile, Kanban, Waterfall, RUP, Work Implementation Process.

Operating Systems: Unix, Linux and Windows.

Languages: Java, .NET, SQL, PL/SQL, Python.

Requirement Tools: Microsoft Suite, Jira, Quality Center and Confluence.

Reporting Tools: Tableau, Crystal Reports, IBM Business Objects XI, Cognos.

Business Process Management: Appian

Databases: Oracle 9i/10g, Oracle 11g, IBM DB2, Postgress.

Testing Tools: Quality Center, Rational Clear Quest, SOAPUI, Selenium IDE, QTP, Jira.

IDE Environments: Eclipse, NetBeans, PyCharm.

Version Control: Github, SVN, Rational Clear Case.

PROFESSIONAL EXPERIENCE

Confidential, Deerfield, IL

Business Analyst/ Test Engineer

Responsibilities:

• Provides leadership and mentorship as a Scrum Master on a software development project to deliver enhancements and new functionality. Enhancements required complex business decision making rule engine based on the patient’s data.
• Facilitated Daily Standup’s and worked with business users through interviews, workshops, and brainstorming sessions.
• Actively worked with the Product Owner and Stakeholders to monitor and prioritize product backlog on an ongoing basis to meet release timelines and value to the business.
• Works with outside organizations and business partners to coordinate cross-team dependencies in order to meet product objectives.
• Coordinates user acceptance testing each release, assisting cross functional subject matter experts with new functionality and the Scrum process.
• Gathers metrics and performs analysis to determine areas of potential improvement and implements process changes as necessary.
• Exposed to using ICD 9/ANSI/HL7 coding standards in Medicare and Medicaid domains of the healthcare systems and industry for both Inpatients and out patients.
• Documented Functional Requirements specifications and User Requirements specifications.
• Ensured that ICD-9-CM procedure codes used for inpatient services and CPT codes for outpatient and physician services were not outdated.
• Worked with EDI file formats like X12, EDIFACT, SWIFT messages for data conversion and compliance to industry standards.
• Scheduled meetings with technical personnel to determine technical parameters for EDI and other related processes, including communication, security, and privacy. Create transaction sets requirements, usually with Microsoft Excel, for transactions such as HIPAA 270/271, 276/277, 835, 837 - (I,P,& D), and others.
• Also worked on claim processing for HIPAA transaction set 837(medical claims) on FACETS.
• Developed project schedule, scheduled deadlines for project phases, accommodated requirement changes into project timeline and managed project tasks using MS Project.
• Worked as per the Agile development model.
• Drafted the Physical Data Mapping document for the data flow from Facets to the data warehouse.
• Conducted daily build validations and report status to Production and QA team.
• Interacted with developers to report software bugs and retested the fixed issues.
• Facilitated User Acceptance Testing and test strategies with developers and testers and participated in manual front-end testing to check all functionalities of different modules.
• Participated in performing detailed non-functional requirements analysis, including usability, reliability, performance, and scalability. Transformed business requirements to technical models.

Environment: Microsoft Suite, Jira, SQL, Java, HTML, Agile, Facets, Excel, MS Visio, MS Project, Power Point, Share Point Server, Quality Center, Appian.

Confidential, Chicago, IL

Business Analyst/ Quality Analyst

Responsibilities:

• Assisted clients with analyzing current state of department workflows and developed future state workflows. (As is To-be Scenario)
• Gathered and documented business requirements, functional requirements and Use cases
• Facilitated knowledge transfer sessions & design reviews for the front end of the PowerChart application with the offshore/onsite development and test teams
• Coordinated the entire testing activity with the offshore teams and assisted in developing the test scenarios, test plans, test conditions and test cases to be used in testing based on business requirements, technical specifications and product knowledge
• Ensured Defect tracking using QC, and worked closely with Project Manager and Technical Lead to identify research and drive issues and risks to resolution
• Ensured the related fixes and/or enhancements are tested successfully
• Attended status meetings with the Project Managers to report work progress and RAG status
• Helped in authoring end-user training materials such as manuals, quick reference guides
• Participated in User Acceptance Testing to get Customer approval of the solution

Environment: MS-Office tools, QC, Windows, .NET, Oracle 10g, XML, SQL SERVER.

Confidential

Business Analyst with Pharma/Quality Analyst

Responsibilities:

• Prepared Business Process Models that depicted modeling of all the activities of the business from the conceptual to procedural level.
• Followed a structured Use-Case approach to organize requirements into logical groupings of essential business processes, business rules, and information needs like data, and insures that critical requirements are not missed.
• Developed Activity Diagrams at different levels for the developed Use Cases using UML.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships and mapping between the data elements to analyze and document business data requirements for Adeptia team.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing team.
• Worked with VI editor and verified the test results, viewed log files and queried the database with PL/SQL queries, triggers and procedures and performed Data driven testing.
• Extensively created Data Driven Test scripts to read data from Flat files, Excel, Access files and Data Table of QuickTestPro.
• Followed the Rapid Test Automation method by generating Rapid scripts, thus drastically reducing the time for Regression Testing.
• Performed End to End System Integration testing in order to test various mappings specifications created in Informatica and business rules.
• Performed Sanity Testing at each and every deployment to Dev, QA and UAT environments.

Environment: Agile, UML, SOAP-UI, Quality Center, QTP, MS - Word, Visio, Oracle 10g, PL-SQL Developer, PowerCenter, IBM Websphere, J2EE, Microsoft SharePoint..

Confidential, Flanders, NJ

Business System Analyst

Responsibilities:

• Developed, implemented and executed test methodologies and plans to ensure software product quality as per the Rational Unified Process (RUP) methodology.
• Analyzed system specifications and involved in the development of Business Specification Documents (BSD), Software Requirement Specification (SRS), Design Specification Documents (DSD), Platform Architecture through JAD and RAD sessions, and involved in technical writing of traceability matrix.
• Responsible for reporting bugs to the corporate bug tracking system and verified known bugs against new builds using Rational clear quest.
• Written test scripts using SQA basics Language and performed automation testing using Rational Robot
• Verified the timely update of contents in Database by executing SQL Queries and developed SQL queries for database reliability and transaction testing.
• Primarily responsible for Systems Integration testing & User Acceptance testing (UAT).

Environment: Rational Rose, Rational RequisitePro, ClearQuest,ClearCase, Windows NT, IIS 5.0, SQL, MS Office, SQL Server 2000,MS Visio.

Confidential

Business Analyst

Responsibilities

• Involved in requirement gathering from external and internal sources including relationship managers and SME’s.
• Analyzed and maintained business and system requirements using Requisite Pro.
• Involved in documentation during various phases of product life cycle.
• Developed Use Case Diagrams, Object Diagrams and Functional Diagrams using Rational Rose.
• Used Rational ClearCase and ClearQuest as Configuration Management and Change control tools.
• Managed Change / Incident Management using Rational Clear Quest.
• Developed the test plans for GUI, Functionality Testing, System Integration, Testing (SIT) and User Acceptance Testing.
• Performed System Testing and User Acceptance testing.
• Reviewed test plans, test cases and also performed integrated testing project.
• Involved in the documentation of the complete testing process.
• Involved in creating Periodic Status Reports and presented to management.
• Interacted with the development and testing teams to improve overall quality of the Application.
• Periodically reviewed and made presentations of the project to the clients and top management of the bank.

Environment: RUP, UML, Rational Rose, Rational RequisitePro, Rational test manager, JavaScript, IBM WebSphere, J2EE, .Net