SUMMARY:

• Over 8+ year’s industry experience in business data modelling, software requirement analysis, process modelling, process flow and quality assurance skills using different methodologies, mainly OOA, OOAD and UML.
• Extensive experience in business Analysis modelling, business requirements gathering, database design and development of Web Based, and Client/Server applications.
• Hands on experience and expertise inGuidewirePolicyCenterimplementation and integration by leveraging Agile Methodology.
• Insurance experience includes Personal Property and Casualty and Commercial Automobile Product noledge, Reinsurance for Commercial Property and Casualty, Group and Life Insurance Systems
• Interviewing Subject Matter experts and carefully recording teh Business requirements in Agile methodology
• Extensive experience in analyzing and requirements gathering and writing system functional specifications including use cases.
• Marketingandplacing internationalpropertyandcasualtycoverage for middle market clients; includes day - to-day needs for local placements, policy correctionsandpolicy interim inquiries.
• Proven success as a business analyst through teh years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
• Extensively used SOAPUI for testing web services.
• Proficient in using UML in behavioural, structural and architectural modelling - in creating Use Case, State, Activity, and Class and Sequence diagrams using Rational Rose.
• Strong experience in RUP Business Modelling process and expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using IBM’s Rational Rose.
• A resourcefulandmulti-talented Commercial Insurance Professional wif extensive experience in all facets ofpropertyandcasualtyunderwriting in a broad range of businessesandindustries.
• Worked wif Rational Suite of tools to create requirements documents (Requisite Pro), visual data models (Rose), manage and track defects (Clear Quest).
• Organized many Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions wif end-user/clients/stake holders and teh IT group.
• Experience in Agile Methodology, XP (Extreme Programming), Six Sigma.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Design and review of various documents including teh Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
• Excellent in Business proposal Risk Assessment. Highly effective management and organizational skills wif ability to prioritize.
• Exposure to Client/Server, Web Application developmental tools and Software development and design.

TECHNICAL SKILLS:

Software/Hardware: OOAD (OOA/OOD), RUP, UML, SDLC, Waterfall, QA, WAP, CVS, TEAMMATE, MS Access, SQL Server, MySQL, PL/SQL, Oracle DBA, DB2. Windows, basic UNIX, HTML, basic DHTML, basic XML, MS Office Suite-Excel Macros, Project, Visio, Adobe Photoshop, Flash, Rational- Rational Rose, Rational XDE, DOORS, Products Guidewire PolicyCenter, Cobol, RequisitePro, CaliberRM, Crystal Reports, various NIKU products, C, C++, SharePoint, Docushare, BASIC, Intermediate level-Visual Basic.

PROFESSIONAL EXPERIENCE

Confidential - Fort Lauderdale, FL

Sr. Business Analyst

Responsibilities:

• Analysed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Prepared and analysed AS IS and TO BE in teh existing architecture and performed Gap Analysis. Created workflow scenarios, designed new process flows and documented teh Business Process and various Business Scenarios and activities of teh Business from teh conceptual to procedural level.
• Managed cutover of master data from existing information system into SAP system. Created and performed program specifications for scripting to extract and prepare data for import into SAP database.
• Involved in designing business requirement collection approach based on teh Agile SCRUM SDLC Methodology.
• Used teh guidelines and artefacts of teh Rational Unified Process (RUP) to strategize teh Implementation of RUP effort in different iterations and phases of teh Software Development Life Cycle.
• Involved wif all teh phases of Software Development Life Cycle (SDLC) methodologies throughout teh project life cycle.
• Designed Data Stage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into teh Data Marts.
• Involved in multiple project teams of technical professionals through all phases of teh SDLC using technologies including Oracle, Erwin, Data Stage, Data Warehousing, WebSphere and Cognos.
• Experience onGuidewirePolicyCenterfor Commercial Insurance products.
• Created source table definitions in teh Data Stage Repository by studying teh data sources.
• Wrote Test Cases in Mercury Quality center dat would test various Test scenarios.
• Used Query Analyser, Execution Plan to optimize SQL Queries.
• Data mapping, logical data modelling, created class diagrams and ER diagrams and used SQL queries to filter data wifin teh Oracle database.
• Served as a resource for analytical services utilizing SQL Server, and TOAD/Oracle.
• Run teh SQL queries using TOAD and SQL Navigator.
• Used XML for building and parsing of Application Configuration file.
• Owned teh entire reporting process. Interacted wif teh ETL team, developer(s), management, and account holders to get teh requirements, document them, design templates, and write specifications.
• Identified/documented data sources and transformation rules required to populate and maintain data warehouse content.
• Conducted analysis and Conducted Scrum Ceremonies (grooming, sprint planning, retrospectives, daily-stand up's) of business and user needs to develop requirements documentation for specified HP Software business units.
• Facilitate JAD sessions involving teh management, development and user teams for clarifying requirements and facilitating better communication.
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access. Produce performance reports and implement changes for improved reporting. Interface wif internal customers. Provide ad-hoc reporting and analysis from data sources including PeopleSoft (SET) and Teradata
• Worked closely wif teh Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects dat support teh business requirement and process.
• Worked as an Interface between teh Users and teh different teams involved in teh application development for teh better understanding of teh Business and IT Processes.
• Identified as well as documented data sources and transformation rules required to populate and maintain data warehouse content.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs dat insures any Critical Requirements are not missed
• Followed teh UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, Clearquest), OBIEE, Microsoft Office Products (Word, Excel, PowerPoint), Agile, SCRUM, Visual Basic, SQL, SQL Server, Oracle, C#.Net, XML

Confidential - New York, NY

Business Analyst

Responsibilities:

• Extensive experience in Conducting Market Research, Feasibility Studies, Data Analyses, System Analyses, Gap Analyses, and Risks Analyses.
• Gathering market data including real time and historical price data, financial data, and trading news using financial data source named Bloomberg.
• Created User Interface Documents (UID) of prototypes and wireframes of teh software solution, GuidewirePolicyCenter, to halp designing user interface.
• Responsible for gathering requirements from users in operations group and performing data mapping for teh application, confirm and vacillating teh requirement at time of BA testing.
• Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Worked throughout teh SDLC, which included requirements, specifications, design, analysis and testing utilizing agile methodology.
• Responsible for acting as a liaison wif operational and financial management, systems support and sales to identify business opportunities. Developed a file of ACORD Forms used as teh standards in all Property and Casualty markets, for both Personal and Commercial Lines of Business.
• Deep understanding teh Business Flow of Investment Banking, and extensively involved in Portfolio management and analyses, Mutual Funds, Securities trading.
• Involved in every Sprint dat covered Elaboration, Configuration and Testing of theGuidewire PolicyCenter following AGILE approach
• Conducted Agile Scrum meeting for Business and Technical Requirements Elicitation from both formal and informal sessions and validate teh needs of teh business stakeholders.
• Supervised staff of 7CasualtySpecialists conducting teh investigation, evaluationanddisposition of coverage, liabilityanddamages on 1stand3rd partypropertyandcasualtyclaims.
• Created cross system data flow diagrams and flowcharts to depict teh integration dependency of other applications wifGuidewirePolicyCenter
• Used Test Director, PL/SQL for testing teh application and develop Logical and Physical data models dat capture current state/future state data elements and data flows using Erwin.
• Efficient in MS Project for planning and status reporting.
• Selling Professional Liability, Benefit LinesandotherPropertyandCasualtyproducts to physicians, hospitalsandother related health care entities.
• Collaborated wif External Auditors and documented SOX compliance requirements
• Worked extensively in Data Analysis, Data Reconciliation and Data Mapping for ETL process
• Exposed to Agile methodology and Solid experience in calculation of teh Greeks (Delta, Gamma, Vega, Theta and Rho) in teh simulation test of teh system.
• Used MS Visio for Process modelling and Business Process flow diagrams
• Solid Experience in Collection, analyses, and documentation of User Requirements, as well as Organizing interviews, User meetings, workshops, JAD sessions and requirement elicitation sessions
• Proficient in creating Use Cases, Use Case Diagrams, Activity Diagrams etc.
• Expertise in development of High level design, Conceptual design, Logical and Physical design for Database, Data warehousing and many Distributed IT systems
• test plans wif QA team and halped to develop test cases for system testing,
• Integration testing and performance testing.
• Conducted UAT to confirm dat all derivative products can successfully processed during teh trade life cycle

Environment: Windows XP, Business Objects, MS Excel, XML Word, Visio, power point, SQL, DB2, SAS database, MS Project, MS PowerPoint, Visio, Agile, Scrum, Rational Rose.

Confidential, Newark NJ

Business Analyst

Responsibilities:

• Capture of Business Features and delivery of Business Requirements Document.
• Capture of Functional Requirements and delivery of Functional Requirements Specification.
• Capture of User Interface Requirements and delivery of User Interface Requirements Document.
• Capture of Reporting Requirements and delivery of Reporting Requirements Document.
• Capture of Non-functional Requirements and delivery of Non-Functional Requirement Document.
• Solid experience inpropertyandcasualtyclaims handlingandproduction.
• Worked onGuideWireClaimCenter implementation and Upgrade projects.
• Worked onGuideWirePolicyCenter& One Shield Policy Admin System implementation projects.
• Worked on Renaissance P&C Insurance Billing System implementation projects.
• Expertise in using teh testing tools such as Mercury Quality Center (QC)/Test Director and Quick Test Pro (QTP).
• Analysis of business requirements and system requirements of teh client and also for Property and casualty modules
• Assisted in building a Business Analysis Process Model using Rational Rose and Visio.
• Performed extensive Requirement analysis and developed use cases and workflows.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD
• Played a key role in teh planning, User Accepted testing, and Implementation of system enhancements and conversions.
• Participated in integrating Prudential’s purchase of all states Variable Annuity business. This effort entailed interviewing technical and senior management staff
• Implement and maintain Property and Casualty (e.g. bug-fix, data integration, version release) systems of assigned customers.
• Capture and Formulation of Business Rules and delivery of Business Rules Templates
• Met wif client groups to determine project scope, requirements and plan. Utilized Rational Unified Process (RUP) to configure and develop process, and create BRDs.
• Analyse business requirements and segregated them into high level and low level Use Cases, Activity and Sequence using Rational Rose according to UML methodology.
• Derived Functional Requirement Specifications based on User Requirement Specification. Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.

Environment: UML, RUP, Mainframes, COBOL, JCL, GuideWirePolicyCenter, Db2, Oracle, Rose, MS Word, MS Excel, MS Visio, LoadRunner, WinRunner.

Confidential, Keene, NH

Business Analyst

Responsibilities:

• Gatheird high-level requirement for all teh external projects in a release.
• Involved in all stages of testing teh Auto & Home Insurance application.
• Facilitated JAD sessions wif SMEs and business analysts from other feeder systems for a detailed analysis and a better understanding of impact of various projects on each other.
• Experience onGuidewirePolicyCenterfor Commercial Insurance products.
• Gatheird requirements for business process flow and on screen flow for wizards driven products from products SME's and Sales people and created Requirements documents to implement in Pega PRPC.
• Created Business Rules Document and Requirement Traceability Matrix to track teh requirements for Pega PRPC.
• Communicate wif Customer Service on ACORD Forms design and other technical problems
• Used SDLC (System Development Life Cycle) methodologies like teh RUP and teh waterfall.
• Develop Logical and Physical data models dat capture current state/future state data elements and data flows using Erwin.
• Worked extensively wif MS Excel and MS access
• Developed test plans wif QA team and halped to develop test cases for system testing,
• Integration testing and performance testing.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• Facilitated and led JAD sessions aimed at functional requirement walkthroughs for all teh impacting projects and updated teh documents based on recommendations (if any).
• Created UAT plans wif several test cases for each project to ensure dat teh system runs smoothly after teh proposed enhancements or changes has been made.
• Reviewed test results and coordinated wif testing and development team to correct teh issues.
• Developed timelines for project delivery, and managed projects/resources
• Analyse business requirements and segregated them into Use Case Diagrams, Activity Diagrams, Sequence Diagrams, and OOD using Borland Together according to UML methodology thus defining teh Data Process Models.
• Responsible for preparing Business Requirement Document (BRD) and then translating into functional specifications and test plans. Closely coordinated wif both business users and developers for arriving at a mutually acceptable solution.
• Documented and delivered Functional Specification Document to teh project team.
• Used MS Project to manage schedules, deadlines and resources and collaborate on teh project.
• Interacting wif teh developers on resolving teh reported bugs and various technical issues.
• Assisted teh QA team in designing teh Test Plan and Test Cases for User Acceptance testing.

Environment: Rational Rose, Rational RequisitePro, DB2, Rational Clear Quest, Rational manager, Rational Administrator, DOORS, SQL, VB.Net, Oracle, MS Office, IBM Business Modeler, SEI, UML.

Confidential, Indianapolis, IN

Business Analyst

Responsibilities:

• Worked wif teh account managers, managements, and report requestors to gather requirements, get report requests.
• Wrote Business Requirements, analysed them and tested them.
• Owned teh entire reporting process. Interacted wif teh ETL team, developer(s), management, and account holders to get teh requirements, document them, design templates, and write specifications.
• Worked wif user story to respond faster and wif less overhead to rapidly changing real-world requirements in an Agile environment
• Analyzed trading partner specifications and created EDI mapping guidelines.
• Worked wif a cross functional team including Sales and Marketing
• Conducted RAD sessions for teh report users, requestors, and teh developers.
• Created Business Rules Document and Requirement Traceability Matrix to track teh requirements for Pega PRPC.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised teh development of User Manuals for customers.
• Prepared Need Analysis Documents of teh requirements gatheird through JAD sessions.
• Examined, analysed and model Test plans, Use Case Model cases and Test procedures based Agile methodology.
• Coordinated wif teh developer, on day-to-day basis, during teh development process.
• Wrote Test Cases in Mercury Quality center dat would test various Test scenarios.
• Wrote Test plan and Test cases for teh Integration testing and system testing.
• Did Integration Testing, GUI testing, Smoke and Sanity Testing, and Acceptance testing in teh new builds for Basic Functionality Checking.
• Tracked teh defects in legacy reports as per account managers and end users. Compared teh results and tracked teh differences in excel
• Reviewed Stored Procedures for reports and wrote test queries against teh source system (SQL Server) to match teh results wif teh actual report against teh Data mart (Oracle).
• Helped wif Data Mapping between teh data mart and teh Source Systems.
• Worked as a liaison between teh Business and Technology Department.

Environment: SQL Server, Windows, HL7 v2.X,Crystal Reports, Oracle, Mantis Defect Tracking, UML, MS Office, MS Visio.