PROFESSIONAL SUMMARY:

• Highly motivated IT professional with 7+ years of experience in Insurance - Property & Casualty, Reinsurance Domain.
• Certified Scrum Product Owner.
• Comprehensive knowledge of Software Development Life Cycle (SDLC) and various methodologies such as Agile, RUP, Waterfall.
• Extensive understanding & experience of migrating insurance suite solutions to Guidewire solutions.
• Worked in close proximity with Business users, project stakeholders, Subject Matter Experts (SMEs) and staff to understand high level business requirements and minute level specifications for new applications, and to modify existing applications.
• Adept in performing GAP Analysis to check teh compatibility of teh prevalent system infrastructure with new business requirements.
• Proficientin Requirements Gathering, Surveys/Questionnaire Development, Business Requirement Documents (BRD), Functional Requirement Specifications/Documents (FRS/FRD).
• Extensively experienced at convening Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups, and Conflict Management.
• Cogent facilitation skills in Use Case walkthroughs, requirements elicitation sessions, and knowledge transfer sessions.
• Exceptional in creating screen mock-ups, wire frames, User Interface/Graphic User Interface (UI/GUI), context diagrams, business process flows, and in developing Use Case Diagrams, Behavior Diagrams (Sequence Diagrams and Activity Diagrams) based on teh UML Methodology.
• Quality Assurance experience in formulating and reviewing test plans, test scripts, test requirements, test cases, test reports, and adept in using defect-tracking tools to address bugs/issues as required by teh project.
• Demonstrated experience in conducting User Acceptance Testing (UAT) and documenting test cases.
• Actively participating in Post Production Validation (PPV), production support, and handling of issues.
• Expert in tracking and managing requirements through Requirement Traceability Matrices (RTM).
• Handling Change Management by conducting Impact Analysis & facilitating Change Control Board (CCB) Meetings.
• Excellent technical skills in SQL to extract data from teh database for data analysis and testing.
• Good understanding of Object Oriented Analysis and Design (OOAD).
• Proven track record in project execution, end-to-end project delivery, and refinement and enhancements using various iterative models within teh stipulated time, resources, and cost constraints.
• Worked as Python developer in IT based company.
• Good knowledge in implementing Model view control architecture using Django for web based applications.
• Worked in developing Web Services (SOAP, RESTful) in Python using XML, JSON.
• Knowledge on HTML, XHTML, CSS, Java Script.

TECHINCAL SKILLS:

Requirements Management Tools: Power Designer, Rational Rose

SDLC Methodologies: RUP, Agile, Waterfall

Business Modeling Tools: Smart Draw, MS Visio, Just in Mind Prototype, Snag it, Axure

Project Management Tools: MS Office Suite- Certified Expert (Word, Excel, PowerPoint, Project, SharePoint, Access)

Defect Management Tools: Bugzilla, JIRA, SILK Central

RDBMS: Oracle, MS Access, SQL Server 2000

Programming Languages: SQL, UML, XML, Python, SAS, Ruby, HTML

PROFESSIONAL EXPERIENCE

Confidential, Worcester, MA

Business Analyst/ Product owner

PROFESSIONAL EXPERIENCE

• Extensively worked in Agile Methodology framework.
• Prioritized Product Backlog for agile software development teams.
• Worked as Product Owner taking responsibility for prioritizing User Stories, Epics, and Features created for teh various releases through-out teh year.
• Interacted with teh stakeholders in teh creation/completion of project scope for Guidewire Billing & Policy Center projects.
• Conducted elicitation sessions such as brainstorming and focus group session to build user-stories based on their interest regarding business.
• Identified “As is” process and “To be” process as parts of gap analysis for legacy policy center to guidewire policy center,
• Prioritized teh guidewire policy center requirements based on actual business needs so as to align them with teh project roadmap.
• Used JIRA for User Story requirements management throughout teh Agile Sprints and development life cycle.
• Mainly responsible for working in migration from legacy claims system to Guidewire claim center
• Assisted Scrum Master to facilitate scrum meetings such as Sprint Planning meeting, Daily Scrum meeting, Sprint Review meeting, Sprint Retrospective meeting, and Backlog Refinement meeting.
• Worked closely with developers in agile team to advice on business details of guidewire claim center.
• Ensured goals and objectives of teh business to deliver guidewire functionality changes.
• Collaborating closely with PMO in Risk and SWOT Analysis.
• Created User Interface Documents (UID) of prototypes and wireframes to halp designing user interface.
• Created burn-down chart to monitor teh completion of work within teh time-boxes.
• Walkthrough session with development team and QA team to understand teh business requirement clearly.
• Creates User Manual and trains Users to understand teh new system.
• Reviewed Test Plan and Test Cases of guidewire billing center provided by Testing Team.
• Involved in design and implementation of Progression and Regression Tests for teh new guidewire functionalities.
• Managed bugs using Defect Tracking Tool JIRA, reviewed each defect and assigned development team to resolve problems.

Environment: Agile (Scrum) Methodology, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), SnagIt, HTML, SQL, SAS 9.2, JIRA

Confidential, PA

Business Analyst

Responsibilities:

• Performed requirement gathering using both formal and informal sessions through interviews, NetMeeting, questionnaire, video conferencing, JAD sessions and conference calls.
• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with teh Users.
• Helped to create and translate User Stories to define teh functions teh system must provide, and to facilitate requirements management.
• Assessed and documented teh flaws in teh existing AS-IS system and made clear recommendations of Business Process Automation and incorporated them in teh future TO-BE system design to perform Gap Analysis
• Made Screen Mockup, Wireframes and screenshots for teh application to easily communicate it to teh users, developers, and testers.
• Developed various UML Diagrams such as Timing diagrams, business flow diagrams, Activity diagrams and Sequence diagrams using MS Visio so dat developers and other stakeholders can understand teh business process.
• Used MS Project and assisted project manager in making Project Plan with necessary modifications.
• Conducted stand-up meetings to provide a status update to teh team members.
• Actively participated in, group and individual based, problem solving and decision making throughout teh different phases of Agile. Authored progress and completion reports, which were tan submitted to project management on a weekly basis.
• Wrote SQL statements to extract data from teh tables to validate data flow
• Gained expertise on Change Management by performing Impact Analysis for Change Requests obtained during Scope creep.
• Worked closely with teh QA team in defining defects and planning necessary test cases for resolving teh defects within teh given time box.
• Worked closely with teh QA Team and played a key role bringing in best practices of test driven development in an agile environment.
• Administered User Acceptance Testing (UAT) to ensure dat insurance agents can use application with ease.
• Actively took part in Post Production Validation (PPV) and performed smoke testing for critical features.
• Prepared thorough user manuals and conducted extensive agent training sessions.

Environment: Agile, SAP Power Designer, Guidewire Insurance Suite, MS Office (Word, Excel, PowerPoint), Quality Center, Windows 2000/2003, Java, Oracle 10g, PL/SQL, XML.

Confidential, NJ

Business Analyst

Responsibilities:

• Utilized teh guidelines and artifacts of teh Rational Unified Process (RUP) to migrate different products to POINTS and its communication with peripheral systems mainly underwriting rules engine.
• Laid down teh guidelines for a smooth flow of teh different project elements in P&C domain, in different iterations and phases of teh Software Development Life Cycle (SDLC).
• Successfully performed Requirements Gathering and Analysis, interviewed teh SME (Subject Matter Experts), for Personal Auto and ensured regular agreement on specifications from key stakeholders.
• Expertly performed Gap Analysis to identify teh deficiencies of teh current system and to identify opportunities for improvement.
• Actively involved in brainstorming and JAD session with teh client in order to identify all thebusinessrequirements for P&C project development.
• Gathered specifications to TEMPeffect improvements to teh dexterously managed teh Requirements, performed requirements analysis along with teh creation ofUse Case Scenarios.
• Designed Use Case modeling, drafted Narrative Use Cases and created UML diagrams such as Use Case Diagrams, Sequence diagrams and Flow Diagrams (Business/System) using MS Visio.
• Primarily responsible for Documentation in each phase of RUP Methodology. Developed Process Work Flows, Functional Specifications, and responsible for preparing BRD and FRDs.
• Conducted Walk-throughs with teh development and testing teams for knowledge transfer and any clarifications.
• Worked with teh Project Manager on various Project Management activities like keeping track of progress in modules, Project Status, Deadlines, Environment Request, and Compliance Issues.
• Worked closely with PM during RACI review process and release management for seamless integration.
• Partnered with testing team towards Test Plans, Test Cases and Expected Results, to verify implementation of new features and enhancements, per expectations. Performed Defect Tracking using JIRA.
• Garnered technical prowess on Change Management by performing Impact Analysis for Change Requests obtained during Claims processing lifecycle.
• Developed exceptions report which were tan submitted to project lead and stakeholders.
• Facilitated User Acceptance Testing (UAT) and performed Post Production Validation (PPV)
• Documented User Manuals and conducted training sessions.

Environment: RUP methodology, DOORS, MS Visio, UML, MS Excel, MS PowerPoint, JIRA.

Confidential, Bethlehem, PA

Business AnalystProject Description

Responsibilities:

• Conducted detailed and comprehensive business analysis using teh Agile methodology by meeting with stakeholders and end users to get familiarized with teh system and its operational requirements
• Participated in Requirements Elicitation Sessions such as Interviews, Questionnaires and Observation in order to identify functionality and features dat would improve teh AAR application.
• Elaborated User Stories based on information gathered from speaking with business users and insights gathered using analytics tools.
• Performed both Formal and Informal Benchmarking in order to elaborate GAP Analysis.
• Provided As-Is and To-Be flow diagrams for different phases of teh project
• Created Business Process Flows by identifying Business Cases and Use Cases, created UML diagrams including Activity Diagrams and Sequence Diagrams using MS Visio.
• Co-authored detailed Business Requirements Document (BRD), Business Requirements Specifications (BRS), Functional Requirements Document (FRD), and System Requirements Specifications (SRS).
• Amended new system formats to meet Functional Requirements for Data Migration.
• Assisted in creating User Interface Layout Prototypes using SnagIt and screen mock-ups.
• Monitored defects using Silk Central, and collaborated with Developers and Testers throughout teh Defect Life Cycle.
• Performed Post-Production Validation (PPV)
• Updated User Manuals and instructions for new features of teh AAR application using MS Word, and Robo Help; and also provided customer support.

Environment: Agile methodology, UML, IE 8, Adobe Analytics, JavaScript, MS Word, Visio, Google Analytics, PowerPoint, Excel, and Project, Adobe Acrobat, SnagIt, Adobe Robo Help, Silk Central, Built-In Report Tool, SQL and Oracle database.