Business Analyst Resume Profile

QUALIFICATIONS:

I am a tenacious, results-driven professional with more than 4 years of wide-range experience in the mortgage industry Foreclosure, Bankruptcy, Loss Mitigation and 8 years as an analyst total. Offer remarkable skills in conceptualizing, developing, and implementing strategic business models to outperform market challenges and deliver bottom-line results. Utilize reflective understanding of necessary core issues and concerns for high net-worth consumers as well as out-of-the-box strategy to improve service excellence, expand customer base, and ensure repeat business. SQL data queries, HPQC, Fidelity, and Lending Portal, as well as analytics and financial/business projection software applications.

EXPERIENCE:

Confidential

Business Analyst II

Gathered business requirements by conducting detailed interviews with business stakeholders and Subject Matter Experts.
Coordinated with other analysts to put proper reporting metrics in place to measure quality and productivity results
Managed networking, negotiating, defining requirements, obtaining approval, developing and testing product/ system projects from UAT, UVT, through implementation
Responsible for business user review sessions, requirements gathering, UAT test scripts, gap analysis, data consolidation, benchmarks, metrics and attributes for Automated Positions Reporting.
Developed ad hoc reports to help the business understand its current operational performance.
Logged and tracked defects associated within UAT and Regression testing.
Queried relational databases using SQL on a daily basis to resolve operational issues and assist business and IT in better understanding of business requirements
Acted as a liaison between the technical, businesses and testing groups to provide them with required specifications/documentation and to resolve any issues in between. Environment: MS-Office, JAD, UML, SQL, Data Analysis, RUP, SDLC, Use Cases, Quality Center
Mapped out current processes, identified disconnects and re-engineered processes to gain efficiencies
Pulled data and performed second-level operational analysis to determine opportunities to optimize effectiveness and efficiency

Confidential

Business Analyst I

Developed prototype of new information processing application. Helped collect functional requirements and prepared business requirement documents using Rational Requisite Pro Maintained order and flow of customers throughout the facility identified, assisted and directed those that needed help
Responsible for creating interfaces between database and key business systems
Gathered business requirements by conducting detailed interviews with business stakeholders and Subject Matter Experts

Confidential

Jr. Business Analyst

Executed test scripts and logged defects for application enhancements
Assist Senior Business Analyst in planning, designing, programming, testing and implementing client projects
Handles the responsibilities of analyzing and documenting business requirements
Work closely with business partners via face to face meetings or phone calls to discuss requirements
Assisted supervisor with special projects

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