SUMMARY:

• Over 7 plus years of IT Industry experience as a Business Analyst in Designing, Developing, Testing and Maintaining Financial, Insurance, Real Estate Health Care and Telecom Applications.
• Excellent skills in Business Analysis, Data Analysis, FIT/ GAP Analysis, Risk Analysis, Robustness Analysis, Strategic Planning and SWOT Analysis (Strengths, Weaknesses, Opportunities, and Threats), Business Process Modeling and Use Case Development using UML methodology.
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams and document them using MS Visio, Sparx Enterprise Architect & Rational Rhapsody.
• Strong Working Skills with QA methodologies like SDLC, STLC, and QALC.
• Extensively used defect - tracking tools TestManager, TestDirector, Version1, JIRA,.
• Created Test reports based on the testing results.
• Proficient in Microsoft office, Word, Excel, PowerPoint. Good Knowledge in SQABasic, VB, C, C++, C#, .Net and Java.
• Strong teamwork skills and the ability to communicate with all management levels.
• Good interaction with developers, managers and team members to coordinate job tasks.
• Committed team player, with excellent communication skills and self-starter, capable of working independently.

TECHNICAL SKILLS:

Languages: C, C++, C# Java, Visual Basic, SQL, PL/SQL, Progress, XML, Ruby, JUnit, Groovy.

Scripting Languages: TSL, VB Script, SQA Basic, C#, Ruby, JUnit, Groovy.

Platforms: Windows 95/98/2000/XP/Vista/7/10, NT, UNIX, MS-DOS.

Software Testing Tools: Sparx, Enterprise Architect UML, Rational Rhapsody Rapid SQL, and Version1 Defect Tracking tool.

Servers: Apache server, MS IIS, Web Sphere, Tomcat.

Databases: Oracle, MS SQL Server, Sybase Anywhere, DB2, Microsoft Access.

Others: Microsoft Office 2003/2007/2010 (Word, Excel, PowerPoint, Project, Visio, Outlook)

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential,Dallas, TX

Responsibilities:

• Supported Project Manager in all Business and Technology Project activities through Scoping, Estimating, Project Planning, Requirements, Design, Development, Testing, Implementation and Launch.
• Participated in peer reviews of software requirements, design and test procedures.
• Gathered and documented User Functional and Non-Functional requirements; conducted Business and Systems Analysis for Production Support issues, any Enhancements and Strategic Changes.
• Provided Technical Support to help resolve testing customers' product-related problems/issues.
• Participated in UAT planning and execution activities for Business and Operations participants and then developed effective UAT deliverables that fully test impacted Business and Operational groups.
• Articulated Software Requirement Specifications (SRS), by analyzing the Strategic Requirements, to Development Team and as well as Test Team.
• Applied knowledge to multiple areas of the Products and Functional Teams.
• Created Requirement Traceability Matrix documents.
• Enhanced Traceability of Business Requirements, Use Cases, Requirements Specifications, and Test Cases, to already implemented Test Plans.
• Created Software Requirement Traceability assets using MS Excel and MS Visio.
• Created Use Cases using SRS documents so that QA Team can build Manual Test Scripts.
• Administered the entire Automated Test Framework.
• Implemented Project Estimation method using Business Process Modeling.
• Created the complete Manual Regression Test and later turned it into Automated Regression Test Package by using Selenium IDE (Rails & Ruby).
• Automated Web Based Application eStore Manager and Analyzed output generated from Automated Tests.
• Compared actual and expected test results, discussed the defects in defect meeting with development team and then recorded/reported/tracked all Defects to Developers using a web-based tool called JIRA (Bug, Issue and Project Tracking tool).
• Executed Functional, Technical, System, and User Acceptance Regression Test Cases before each bi-monthly push release.
• Coordinated with Technical Development Team to ensure complete understanding of Functional and System Specifications.
• Reviewed and updated Requirement Specifications, Business Processes and Recommendations related to client's proposed solution

Environment: Windows XP, Mac, JAVA, Groovy & Rails - Grails, Selenium IDE, MS Excel, MS Visio, Oracle SQL, PL/SQL, Assura, and JIRA.

Business Analyst

Confidential, Pittsburgh, PA

Responsibilities:

• Implemented traceability of Business Requirements, Use Cases, Requirements Specifications, Test Cases, Test Plans, and Classes.
• Performed FIT/GAP Analysis to identify whether the existing System fits Requirements, and recorded such gaps in very concise format.
• Prepare Business Requirement Documents (RD) and Functional Requirement Documents (FRD), completed all required reviews of the same and obtained User and Technology approvals as per client's standard project methodology and governance.
• Drove continuous improvements and strong relationships within Technology, Operations, Marketing/Digital Strategy, and Business lines.
• Created Software Requirement Traceability assets using MS Visio and Excel.
• Implemented Project Estimation method using Use Case Point method.
• Created Charter documents for multiple releases.
• Created Use Cases by modeling the service behavior so that Requirements Specifications can be collected and testers can build test case plans.
• Created the complete Manual Regression Test into Automated Test Package by using IBM’s Rational Functional Tester (RFT).
• Maintained a Global Object Recognition file(s) within each Test Project in RFT to maintain all individual Scripts within any given Test Project by consuming less time.
• Created and maintained custom Super Helper Class to make better dependable Automated Scripts.
• Created Scripts which validate calculations and other mathematical equations.

Environment: Windows XP, JAVA, Rational Functional Tester (RFT), MS Excel, MS Visio, ICONIX, SAP, Oracle, SQL, IBM Lotus, and Tivoli.

Jr. Business Analyst

Confidential, Sunnyvale, CA

Responsibilities:

• Worked with Business Owners to Analyze Business Requirements and Develop Integrated Solutions.
• Provided Functional and Technical Expertise, Process and System Reengineering, and Workflow insights.
• Collaborated with the Development Team and DBAs to ensure that they understood the Business and Functional Specifications and delivered a quality, timely product.
• Translated high-level Business Requirements into detailed Functional Specifications and managed requests for changes to the specifications.
• Worked with Development Team to translate Functional Specification into Technical Development Plans.
• Articulated Business Use Cases, Test Plans, and provided timely Estimates for various work Products.
• Interfaced with Project Manager, Development Team, Technical Support Team, and sales personnel as needed.
• Assisted in Acceptance Testing as requested by training UAT Users and other staff members in new features as required.
• Analyzed Order Management, Projects and iProcurement System documents to identify the requirements.
• Documented system Modules and Features for Training and User Manuals.
• Supporting Sales engagements with subject matter expertise as required.
• Worked with Training Team to document System Scenarios and identify Roles impacted and help develop a Change Management / Training Plan.
• Actively participated in Software Quality Assurance (SQA) preparation for and execution of User Acceptance Testing (UAT).
• Gathered, developed and maintained Business Requirements and worked with Technical Teams to ensure these Requirements are delivered successfully and on schedule.
• Provided advice and direction to internal and external customers to ensure that the Business Requirements are appropriately defined and that an enhancement or project is warranted.
• Developed Test Cases from the Business Requirement documents.
• Extensive use of SQL queries through TOAD to perform data integrity testing and for Data Validation
• Compared actual and expected test results, discussed the defects in defect meeting with development team.
• Responsible for data validation of the application.
• Reported the bugs to developer through PVCS Tracker.
• Interacted well with Developers and Team leaders to coordinate job tasks and to resolve issues.

Environment: HTML, ASP, Java, Oracle 9i, Windows XP, QuickTest Pro (QTP), Oracle 8i, IIS.