SUMMARY:

• Experience in IT and financial services industry/banking domain with 7 years of experience in Business Analysis and data Analysis in the areas of requirements gathering, analysis, design, development, testing and implementation
• Extensive experience in banking domain working on mortgages, credit cards, loans, insurance.
• Strong skills in SQL,datawarehouse,dataexploration,dataextraction,datavalidation, reporting and excel.
• Created action filters, parameters and calculated sets for preparing dashboards and worksheets in tableau.
• Experience inDataIntegration Analysis, Requirements and Implementation of BIGDATAproject using Hadoop Ecosystem and Hive. Knowledge indataingestion tools and implementation of structureddataintegration and archival process;
• Extensive experience in the Software Development Life Cycle with a proven track record of working on various projects related to new enhancements, conversions, release upgrades and BAU
• Experience of software methodologies such as Waterfall, Agile, and Rational Unified Process (RUP)
• Solid background in requirements elicitation, analysis, management and prioritization
• Proficient in creating UML diagrams (Use Case Diagrams, Sequence diagrams, Activity diagrams, Class diagrams)
• Experience in writing test cases, building test conditions, creating test data, analyzing defects and reporting
• Experience in creating Data Mapping Specification for Data integration and Data Migration
• Excellent interpersonal skills. Able to work with all levels of management, staff, vendors, and clients
• Exemplary work ethic with excellent analytical, reasoning, and communication skills
• Managed to build good relationship with the clients, internal teams and provided excellent support by addressing all queries effectively.
• Utilized organization and project management skills to efficiently prioritize, route and resolve issues faced by clients.
• Proactively suggested/implemented alternative solutions to existing processes and contributed to the success of the organization
• Successfully coordinated support teams of First Data that spanned 6 countries and 3 continents.

TECHNICAL SKILLS:

Operating Systems: Windows 7/8/10, Linux(Ubuntu), MAC OS.

Office Suite: MS Word, Excel, PowerPoint

Cloud Computing: MS Azure, IBM Bluemix, AWS, Citrix

Requirement gathering techniques: Brainstorming, Interviews, Workshops, Focus Groups, JAD sessions

Languages: JavaScript, Java, Python, R, SAS, SPSS, PLSQL.

SDLC Methodologies: Waterfall, Agile, RUP

Databases: Oracle, My SQL, Microsoft SQL, PL/SQL, NoSQL.

Project Management tools: MS Project, MS Visio

Data Analysis tools: SQL, Python, R, Tableau, Data Visualization

Other Tools: Tableau, Hadoop, Apache Hive, IBM Watson, JMP, Looker, Visual Studio, Oracle11g, Google Analytics, Adobe Analytics, Salesforce, Jira, Marketo, Visio, ERP, Excel, MS Access, Power BI.

PROFESSIONAL EXPERIENE:

Confidential, New York, NY

Business Systems Analyst/ Data Analyst

Responsibilities:

• Actively participated in gathering the business requirements by interviewing the Subject matter experts (SMEs) and documented them in a format that could be reviewed and understood by both business and technical teams.
• Producing and managed documentation on release activities to support problem resolution and post - release analysis.
• Involved in publishing of various kinds of live, interactivedatavisualizations, dashboards, reports and workbooks fromTableauDesktop toTableauservers
• Created Project Implementation Plan to determine the objectives, milestones, progress mapping, back-out dependencies & Plans.
• Involved in the below phases of Analytics using R,Python.
• Creating Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Requirement Document (FRD).
• Reviewed, evaluated, designed, implemented company databases.
• Conducted Business impact analysis, assessed risks and implemented continuity and recovery tests with the support of supply chain, risk, Audit and IT Management.
• Involving in developing test case objectives to ensure accurate depiction and computation of risk of the securities, reported errors to the appropriate team.
• Generate Customer and sales forecasting reports in MS Excel andTableau
• Developing Traceability Matrix for maintaining/updating current and new system requirements using MS Excel.
• Created requirements, monitored requirement coverage and tracked defects using HP Quality Center.
• Verifying the Business Scenarios on new builds to allow extended testing by the QA team.
• Prepared basic design diagrams including flow charts, data flow diagrams, class diagrams etc using MS Visio following the UML conventions.
• Created business and technical release notes, and presented these to end-users and project stakeholders.
• Forming a bridge between the Project Manager and different teams with effective presentations.
• Prepared project reports for management and assisted the project manager in the development of weekly and monthly status reports, policies and procedures.
• Organized a number of JAD sessions wherein the SME's, designers, developers and testers could communicate to enhance the quality of the desired product.
• Assisted Quality Assurance team while conducting the User Acceptance Tests.

Environment: Windows XP, UNIX, MS Office 2007, Quality Center, HTML, Tableau, Microsoft Visio, .Net, Windows NT/XP, Oracle, SQL Server, UML, J2EE

Confidential, Fresno, CA

Business Data Analyst

Responsibilities:

• Responsible for gathering both business and user requirements
• Responsible for the creation of functional requirements for the web-based technology projects
• Played a key role in requirement gathering for the complete application during the various phases of its development.
• Worked with SMEs in gathering their experience with previous software version in order to better understand and outline scope, vision documents for the project.
• Web Scraped Internet websites, using Import.io,Python, and R, to gather demographic and contact information of companies.
• Datacleaning,DataVisualization, Detection of missingdataand skewness, correlation analysis, principal component analysis and model development were performed on thedata
• Analyzed Enhancement requests and Modification requests on a system that allows consumers to move a phone number from a wireline phone to a wireless phone Prepared departmental reports providing analytical framework related to the Corporate Actions.
• Involved in the below phases of Analytics using R and Python.
• Interacted with software developers and the rest of the technical team
• Analyzed, revised and created test plans according to business requirements.
• Wrote Use cases and Activity Diagrams
• Followed the RUP methodology for the entire SDLC process
• Analyzed consumer surveys and gave technical inputs in Business meetings.
• Gathered requirements from the customers so that the existing website could be improved and it could include portfolio diversification for decreasing market risk and doing risk management.
• Involved in the meeting with Business process owners, SME (subject matter experts) and Marketing Team for Requirements gathering in definition stage
• Facilitated the customer in defining the high-level functional requirements and needs
• Participated in the team for User Acceptance Testing
• Used MS Visio to design projects
• Involved in Systems validation and the Business Requirements
• Wrote numerous test cases based on test strategies
• Validated the system end-to-end testing to meet the approved functional requirements.
• Comprehensive use of MS Visio to group project use cases into Sequence and Activity Diagrams based on UML methods thereby defining the business process model.
• Experienced in providing fiscal and economic solutions through financial modeling and cost-benefit analysis.
• Created test cases based on analysis of business requirements and system specification.

Environment: UNIX, SOA, Web Services, UML, Tableau, Python, Windows 2000, Apache, and Oracle.

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Actively involved in implementing loan origination module using Microsoft .NET Framework, Windows Presentation Foundation and Windows Communication Foundation for easier interface use and increased scalability and configuration flexibility.
• Worked with stakeholders, management and implementation partners to gather, manage, and prioritize requirements, raise issues, identify obstacles, and recommend options, right from inception till maintenance to ensure successful system implementation.
• Studied, analyzed and documented as-is business process and performed the fit/gap analysis.
• Gathered comprehensive, detailed descriptive needs of user, program functions, and steps required to develop or modify software applications
• Work closely with enterprise architects and technical team to align designs that enabled strategic business outcomes
• Provide preliminary mock-ups to the UI designer as well as create data and system flow charts for projects assigned
• Work with a cross functional team of developers, QA, and documentation to ensure requirements were received and understood
• Assess IT impacts and risks and assumed a leadership role in the overall design and documentation of application / data / technical architectures
• Provide requirements for enhancements and ensured implementation into appropriate materials for the documentation team
• Perform user acceptance testing to ensure developed software will meet business needs
• Provide editing and review of all documentation prior to release to external clients
• Actively participate in the development process - ensure timelines, updates, schedules and requirements were communicated clearly and all questions/issues were promptly resolved.
• Incorporated Out of the box (OOTB) functionalities into requirements to avoid gaps in requirements and keeping stakeholders’ expectations close to reality.
• Conducted UAT (User Acceptance testing) in both company and client sites.
• Worked with Tracer, Rules Inspector and Clipboard for troubleshooting.

Environment: Windows XP, UNIX, MS Office 2007, Quality Center, Oracle, SQL Server, UML, J2EE