Financial Analyst Resume Profile
Professional Summary
Highly-motivated, experienced analyst with a unique combination of technical expertise, business acumen, and a track record of business results.
Technical Summary
SAP, Oracle Database, Oracle Financials, MS Access, MS Office Suite, Sharepoint, Hyperion Enterprise, Hyperion Pillar, Essbase, Brio Explorer, Oracle PL SQL, SQL Server, NCR Teradata
Relevant Experience
Confidential
Business Analyst
- Analyzing and recommending actions to upper managment to resolve issues the 29 agencies were experiencing with implementation of the new data center.
- Creating business processes, work-flows, and documentation for the Agency Advocacy Program.
- Automating reports and updating procedures for daily and weekly management meetings.
- Create databases from surveys and customer satisfaction comments, categorize, and present with adhoc reports, automated reports, and presentations.
Environment: MS Office Suite, Lotus Notes, Remedy
Confidential
Senior Operations Analyst
- Produced and analyzed weekly Distribution Sales/Resale data highlighting key trends affecting the business to upper management.
- Improved business processes by providing ETL solutions, improving reporting timeliness, and creating worldwide performance tracking and business process management tools.
- Created process re-engineering workflows, coordinated worldwide user requirements, and directed SAP Design team and IT on business requirements during SAP upgrade.
- Authored technical, process mapping, and procedural documentation for newly automated processes.
- Managed and facilitated worldwide Distribution Sales projects resulting in business process management tools and cost cutting methodologies.
Environment: SAP CRM/SCM/BI, MS SQL, Office Suite, Access, Sharepoint
Confidential
Finance Systems Analyst
- Consolidated, validated, and analyzed data providing accurate cross-system financial information using SAP BI and Hyperion.
- Developed and maintained queries and reports to support Global Finance team operations.
- Authored process documentation, change management requirements, process workflows, and process mappings exposing optimization opportunities.
- Improved project request processes by creating templates outlining requirements, SME's, workflows, costs, and budgeting.
Environment: SAP Finance Systems Work Order Processing, AP, AR, GJ , BusinessObjects Intelligence, Hyperion Pillar, MS Office Suite
Confidential
Data Analyst - Team Lead
- Managed eleven data analysts providing warranty-related analysis for management and customers.
- Designed, developed, and analyzed internal management financial reporting.
- Created business process management tools and models to track system and personnel performance.
Environment: Visual Basic, MS Office Suite
Confidential
Senior Business/Financial Analyst
- Led the design, development, and implementation of the Dell Services Reporting Datamart.
- Department Lead in the upgrade of Dell's Datawarehouse from Oracle to Teradata ensuring timely, on-budget completion.
- Facilitated New Service Offering Project by insuring cost accuracies, implementation on Sharepoint, writing process and technical documentation, plus trained end-users.
- Liaision for Corporate Finance and IT in the implementation of the Corporate Global P L II.
- Automated multiple business processes leading to increased revenue recognition and reduced cost.
- Prepared accurate and detailed Month End GAAP and As-Sold P L Reporting and researched forecast versus actual variances for Executive review presentations.
- Designed, reported, and maintained Services Attach Rate metrics providing a quantifiable, easy-to-understand benchmark with which to run the business.
- Prepared, audited, and reconciled Services Finance monthly journal entries ensuring SOX compliance.
- Developed the quarterly forecasting and planning tool for Service Finance's worldwide Business Unit consolidation.
- Developed and maintained Business Unit and New Product Services revenue and unit forecast models.
Environment: Oracle 10i PL SQL , Oracle Financials, Hyperion Enterprise, Essbase, NCR Teradata, Brio Explorer, SQL Server
Confidential
Data and Marketing Analyst
- Implemented marketing customer categorization system categorizing Dell's Government and Education customer base into retention, acquisition, and development categories
- Developed Marketing Executive reporting and Scorecard for Dell's State Local Government, Higher Education, and K-12 customer base
- Managed High Education's marketing interns.
Environment: Dell Order Management System COBOL , MS Office Suite
Confidential
Document Manager
- Managed software developers technical documentation and performance management.
- Tested, modeled, and designed process mapping, end-user, and trouble shooting documentation.
- Prepared company wide proposal and contract documentation.
Environment: Unix, MS Office Suite
