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Senior Corporate Business Analyst Resume

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Baton Rouge, LA


Methodologies: Waterfall, SCRUM, Agile, SAFe, Kanban

Knowledge Areas: Scope, Cost and Time Management, Risk and Procurements

Agile Techniques: User Stories, Backlog Prioritization, Product Owner/Scrum Master

Tools and Techniques: MS Project, WBS, JAD, Change Management

Elicitation Techniques: Interviews, Focus Groups, Brainstorming, Delphi Method

Visualization Tools: Rational Rose, MS Visio, StarUML, MockupScreens

Business/ Modelling Tools: MS Visio, OpenText Provision

Requirements Management: SharePoint, Confluence, Requirements Traceability Mat.

Testing Tools: HP ALM, HPQC, Load Runner

Scrum Ceremonies and Tools: Sprint Planning, Review and Demo, Jira, Scrummage

Office Tools: MS Word, MS Power Point, MS Excel, MS OneNote, MS Outlook

Database: MySQL, Oracle, Microsoft SQL server

Operating System: Windows 2000/XP/7/8.1, Linux, Unix, Mac

Software Languages: HTML, XML, JavaScript, C, C++, VB6, .net

Data Warehousing: Data Marts, OLAP, OLTP, Multidimensional Analysis, Data Mining

ETL, BI and Reporting Tools: Informatica, IBM - Cognos, Tableau

Big Data: Hadoop, MapR, Spark, Drill, HBase, Elasticsearch

IoT: Embedded Systems, Splunk, Pentaho, Radio Frequency Identification (RFID), Wireless Sensor Networks (WSN), Middleware, Cloud computing


Confidential, Baton Rouge, LA

Senior Corporate Business Analyst


  • Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis;
  • Translate stakeholder requirements into various documentation deliverables such as use cases, user stories, workflow/process diagrams, and data flow/data model diagrams;
  • Document complex system workflows and business processes;
  • Produce high quality, timely documentation of business requirements, traceability matrix and other testing and data governance-required documents;
  • Function as the liaison between the business line, operations, enterprise data warehouse and the technical areas throughout the project cycle;
  • Work wif healthcare data and analytics e.g. provider, claim, membership as well as prepare requirements and reports of impacts of such data;
  • Write and execute SQL queries to manipulate; process, and autanticate Claims Data;
  • Draw complex Business/Data process flow diagrams using tools, as MS Visio and Pro Vision;
  • Help validating requirements for data elements in crosswalk document for Provider Data Manager, Facets and Regional Provider Data Mart;
  • Assist project managers wif development, management and documentation of scope, schedule, change control, decision memos;
  • Implement advanced strategies for gathering, reviewing and analyzing data requirements;
  • Identified the existing technologies and performed the Gap analysis to understand AS-IS and TO-BE;
  • Facilitated the Scrum meetings- Sprint Planning, Daily scrum, Review, Retrospective and Product Backlog Refinement meetings wif the Scrum development team;
  • Maintained Scrum Artifacts like Sprint burn down chart, Product burn down chart, and Impediment List;
  • TEMPEffectively Time boxed Daily Scrum meetings, maintained the record and analyzed all the scrum activities in the Scrum Retrospective meeting along wif scrum development team;
  • Assisted to break Epics into smaller user stories by applying INVEST model;
  • Assisted the Product owner in prioritizing the product backlog using MoSCoW technique;
  • Facilitated the estimation of efforts required using Planning poker along wif Scrum team;
  • Assist project managers wif development, management and documentation of project deliverables and provide business data modelling assistance as needed..
  • Methodology: Waterfall, Hybrid of Waterfall and Agile Scrum.
  • Tech Stack: MS Word, Excel, OneNote, Visio, Outlook, SharePoint (2010), HP ALM 10.00 (QC), TFS (Team Foundation Server), SSMS (SQL Server Management Studio) 2012, Tableau, Informatica.
  • Data and Reports: Member, Claim, Liability, and Accumulator data from FACETS, SSRS, Crystal reports, Teradata, Hadoop, and CMoD (Content manager on demand: IBM Product).
  • Mandates: Affordable Care Act (Meaningful Access and Non Discrimination Notice)
  • Artefacts created: BRD, User Stories, Meeting Minutes, Stakeholders Register, Decision Log, Issues, and Risks, Sql Scripts, Functional Specifications and Requirements Document, Software Test Plan.

Confidential, Madison, WI

Senior Business Systems Analys


  • Conducted multiple requirement gathering sessions & utilized techniques like brain storming, interviews & task observation.
  • Thoroughly studied AS-IS process and analyzed TO - BE requirements and created GAP- Analysis Document.
  • Used wire-frames, mock up screens to created prototype to validate & clarify requirements.
  • Followed Agile-scrum framework as a SDLC method.
  • Acted as a Liaison between Business sponsors & IT teams.
  • Utilized Current Medicaid Information Technology System (MITS) Provider subsystem data map and the Department of IT data map to create crosswalk documents.
  • Worked wif UI team to finalize the user interface document.
  • Used techniques like MoSCoW & KANO approach to prioritize backlog items & Time Boxed sprint ceremonies.
  • Used INVEST model to write user stories & Planning Poker, Relative weight method to estimate user stories.
  • Used VersionOne to manage sprint artefacts like Product and Sprint Backlogs, Impediments list, and Bugs.
  • Helped in preparing Acceptance criteria, Test cases & Managed Requirement churn by incorporating changes to product backlog.
  • TEMPEffectively Time boxed and facilitated Daily Scrum, Sprint Review, Sprint Retrospective, Backlog refinement meetings.
  • Resolved impediments and conflicts of the team by addressing issues and helped the team to become a ‘self-organized, self-managed - a learning team’.
  • Utilized MS-Visio to convert requirements into Conceptual and Logical Data models.
  • Used Data mapping documents to analyze source and target database, analyze data integrity, and identify areas of improvement.
  • Used high level data maps of source to target & assisted in drill down to low level data,
  • Was involved in testing methods such as integration testing, system testing and regression testing.
  • Developed and implemented Structured Query Language (SQL) queries for quality & data integrity testing.
  • Performed Client-side validation & Server side validation.
  • Utilized SharePoint to manage project related documents.
  • Worked closely wif other team business analysts to enhance coordination between different team.

Environment: Waterfall-Scrum, VersionOne, Visio, MockupScreens, SQL Server, JavaScript, HTML, CSS, HP ALM/QC, Tableau 7.1, SharePoint 2013, MS Office, MS Visio, MS Project, UML, JIRA, Web Services, SOA, HTML, XML, Share Point, Testing, User-stories, IBM-Curam, Case Management.

Confidential, New York City

Senior Business Analyst/Scrum Master


  • Gathered project requirements, using techniques such as: JAD, document analysis, interface analysis, requirements workshops, and interviews wif Subject Matter Experts (SME) and stakeholders.
  • Facilitated the Scrum meetings- Sprint Planning, Daily scrum, and Review, Retrospective and Product Backlog Refinement meetings wif the Scrum development team.
  • Maintained Scrum Artifacts like Sprint burn down chart, Product burn down chart, and Impediment List.
  • TEMPEffectively Time boxed Daily Scrum meetings, maintained the record and analyzed all the scrum activities in the Scrum Retrospective meeting along wif scrum development team.
  • Assisted to break Epics into smaller user stories by applying INVEST model.
  • Assisted the Product owner in prioritizing the product backlog using MoSCoW technique.
  • Facilitated the estimation of efforts required using Planning poker along wif Scrum team.
  • Resolved impediments and conflicts of the team by addressing issues and help the team to perform better.
  • Improved collaboration in the scrum team as the team is new to the process and helped people understand the work dynamics wifin scrum.
  • Good knowledge on HIPAA ASCX12 version 5010 guidelines. Recommended changes for system design, procedures, and workflows in compliance wif HIPAA/EDI formats.
  • Assisted in creating Data Mapping, Data Model, ER Diagrams and used these artifacts to develop the Design Model in accordance wif FACETS Claims, Members, Providers tables.
  • Worked wif team in prototyping the User Interface (UI): created screen-mockups to review the requirements and provided feedback on the screen design, created ad-hoc screen mock-up to review wif the users.
  • Good understanding of Service Oriented Architecture (SOA), web services based multi-tier environment having presentation layer, logic layer and data layer.
  • Defined requirements for client side validation & server side validation.
  • Experience working wif web applications dat used web services and Ajax.
  • Assisted in developing the User Interface of the system by using HTML, Java script, and CSS.
  • Validated the requirements wif the customers through surveys and questionnaires to make sure dat the requirements are satisfactory.
  • Performed compliance testing on 837 I and P, 834 EDI transactions.
  • Provided weekly and daily status on testing directly to the Test leads and Project manager.
  • Authored Test Cases for various Test Scenarios, documented UAT Plan, managing defects and issues.
  • Coordinated wif Project Managers to resolve risks. Assisted in User Acceptance Testing (UAT) the system for compliance wif the HIPAA and EDI.
  • Collaborate wif developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
  • Provides training and mentoring to staff.
  • Contribute to audit of project repository and corrective action dat may be required.
  • Establish and maintain collaborative relationships wif users and peers in Business Analysis Team.
  • Ensure appropriate issues are identified, tracked, reported on and resolved in a timely manner.
  • Assists in enforcement of project deadlines and schedules.
  • Work wif clients and Quality Assurance to facilitate functional requirements, identify needed test data and develop test cases dat ensure expected functionality and features are validated before and during for User Acceptance Testing.
  • Work wif the business, developers and QA identify the functionality and features dat should be tested.

Environment: Hybrid-Scrum, MS Office (Word, PowerPoint, Visio), JIRA, SQL Server, AJAX, HTML, CSS, XML, JavaScript, SharePoint, BizTalk, Informatica.

Confidential, Indianapolis, IN

Business Systems Analyst


  • Conducted JAD sessions to gather requirements; created Vision document and Business Glossary. Worked on business rules for the application.
  • Performed Impact Analysis, Feasibility Study, Cost-Benefit Analysis and Return on Investment (ROI) in order to mitigate certain risks associated wif the achieving the project objectives.
  • Performed GAP Analysis and documented the gap between the existing system and desired system.
  • Developed a high level Business Requirements Document (BRD) and Functional Specification Document (FSD) and had them base-lined from the business owner.
  • Performed Change Management by handling change requests by performing change impact analysis on business and technical impacts, and getting the approval from the Change Control Board (CCB), to make the appropriate changes.
  • Worked wif GUI development, requirements creation/design to create the initial UI wireframes, and developed Mockup screens and prototypes using MS Visio.
  • Created Use Case document by specifying actors, normal flow, alternative flows for all use cases.
  • Created activity diagrams to represent the current state business process, context flow diagrams to identify the interfaces and the data flow of the system, and sequence diagrams to specify the order of interactions.
  • Constructed Requirements traceability matrix to determine the source of the requirement, to ensure all requirements are met and to locate effected system components when there is a requirements change.
  • Used MS Project Professional to manage schedules, deadlines, resources and the project tasks.
  • Created Dimensional Model wif Lead Architect, ensuring the historical data is properly stored, and the requirements are properly for data mining.
  • Coordinated wif data analysts for assisting the Data mapping process, and Data extraction and Integration using the Informatica Powercenter from the existing systems.
  • Generated Data Mapping Sheets for transfer of data from the source systems to target systems.
  • Assisted in Creating an OLAP schema after analyzing the requirements.
  • Worked wif data analysis team to analyze and perform data manipulations using SAS and R software.
  • Used Tableau to perform various different visualizations, and for generating reports.
  • Used SharePoint 2013 for content management.

Environment: Waterfall, Microsoft SQL Server, SQL Assistant, Basic Teradata Query (BTEQ), Teradata Visual Explain, Teradata System Emulation Tool, Informatica Powercenter, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), TFS, Balsamiq, Erwin, Tableau, HP ALM, SAS.


Business Analyst


  • Reviewed the business process and possible improvements based on user requirements.
  • Interviewed HODs and end users, asked detailed questions and carefully recorded the requirements in a format dat can be reviewed and understood by both business people and technical people.
  • Conducted GAP Analysis of current state (As-Is) and proposed state (To-Be) situations.
  • Analyze business requirements and segregated them into high level and low level.
  • Defined Data Models, created Use Case Diagrams, Activity Diagrams, using UML methodology.
  • Prepared workflow diagrams, analyzed AS-IS and TO-BE scenarios, designed new process flows and documented the business process and various business scenarios.
  • Performed Change Management by handling change requests and Change Review Board (CRB), to make the appropriate changes.
  • Analyzed the requirement backlog of application enhancement; performed requirements analysis.
  • Configured API to allow different department applications to communicate wif the centralized system.
  • Integrated static data wif other systems to maintain a central repository of common data.
  • Involved in the calculations and documentation using MS Excel, MS word, and PowerPoint
  • Participated in data modeling, planning, designing, and implementation of the data warehouse.
  • Produced data mapping and data definition documentation.
  • Involved in reviewing and writing Functional Requirements.
  • Conducted and participated in Joint Application Development (JAD) sessions wif business users.
  • Performed the user acceptance test (UAT) and suggested recommendations for the application.
  • Worked wif SQL queries for data manipulation.
  • Performed data analyses, data validation, and reporting using SAS.
  • Maintained complete documentation of the entire process along wif all its activities.

Environment: Waterfall Methodology, MS Visio, MS Excel, MySQL, UML.


Business Data Analyst


  • Worked closely wif the Pharmaceutical sales team to gather requirements and understanding the process of allocation planning and management.
  • Documented BRD supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
  • Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams.
  • Worked wif Quality Control Teams to develop Test Plan and Test Cases.
  • Worked wif UI team, prepared wireframes and mockups to finalize the user interface requirement document.
  • Interaction wif the developers to report and correct bugs.
  • Worked wif SQL queries for data manipulations.
  • Performed data cleaning, data validation, data analyses, and reporting using Excel, SAS

Environment: Waterfall, Oracle PL/SQL, IBM Cognos, MS Project, Excel, Word.


IT Project Manager


  • Involved in high-level requirement meetings wif business users and SME'S to understand the market trends and industrial training requirements.
  • Build credibility, establish rapport, and maintain communication wif stakeholders at multiple levels (external vendors, business partners, universities, engineering coleges, and lT teams).
  • Coordinated and facilitated weekly Project Status Meetings and distributed minutes.
  • Prepared project status reports, tracking milestones, issues, risks and action items.
  • Collaborate wif external teams and stakeholders to make sure the training is in the right direction and provide necessary inputs.
  • Conducted research on analytical techniques and translated dat research into usable solutions.
  • Facilitated the development of statistical analysis projects, algorithms and new lT systems.
  • Responsible for data clean up and manipulations on disorganized and complicated data from various domains, such as: medical devices, pharmaceutical and Physical sensors.
  • Provided training on use of statistical packages and analytics software languages for data
  • Prepared detailed technical documentation such as workflows, scripts and data flow diagrams.
  • Use of MS Office (MS Excel, MS Word, MS PowerPoint), SQL server 2OO0, SAS.

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