SUMMARY

• Senior IT professional with over 20 years of combined experience as a Developer, Analyst, Project Manager and Scrum Master working in federal, banking and healthcare industries.
• Over 8 years of experience with BI reporting tools including MicroStrategy, Business Objects and Tableau.
• In - depth experience with the complete Software Development Life Cycle (SDLC), with stronganalyticalskills.
• Experience with AgileScrum SoftwareDevelopment Methodology.
• Experience with conductingSprint ceremonies including planningsessionstogatherrequirements and user storiesfornewsoftwaredevelopment.
• Strongcommunicationand negotiation skillsworkingdirectlywithclientstogatherbusiness and functional requirements.
• Skilled at converting functional requirements into technical non-functional requirements.
• Excel atcreatingstandardsystemsrequirementdocumentsincludingFRD,SRS,RTM, as well as gapanalyses.businessprocessworkflows,traceabilitymatrices,specifications,andbusinessusecases, paying close attention to detail.
• Skilled at businessintelligencesolutions and datamodeling.
• Experiencewithdatasourcing,dataprofiling,datamapping,anddocumentingdatadefinitions.
• Excellentskillsindeveloping web applications and providing excellent customerservice.
• Excellentanalyticalskills, can easily investigate production issues and propose solutions.
• ExperiencewithrelationaldatabasesandwritingSQLqueriestoverifydataagainstdatabases.
• Experience installingandsettingupnewserversaswellastheclient server.
• Responsibleforrunning,monitoring,andtroubleshooting.
• Responsiblemaintaining and updatingdocumentworkflow.
• Responsible for compactdatabases,fixingcorruptedfilestoenabletheservertorunatmaximumefficiency and monitoring and solving backupandrecoveryissues.
• Experienced administrator, managingusersadd,remove,andcertifyusers,respondingtouserrequests,problems,andsuggestions.
• Experience monitoringthelogandstatisticsdatabases.
• MigratedcommercialOff-the-Shelfapplicationstomeettheclientneeds.

TECHNICAL SKILLS

Software/ToolsOracle: PL/SQL,C#,VB,SQLqueries,AdvancedQueryTool,SharePoint,LotusNotes/Domino,Sametime,LDAP,PowerBuilder,Toad,AQTV9,MicroStrategy9,CrystalReport,Tableau, Business Objects, SmallTalk, JIRA

OperationSystems: Oracle11g,SQLserver2008,OraclePL/SQL,Curam,UNIX,DB2,MSAccess2007,RAC,Informatica,TibcoandWebServices

Languages: HTML,XML,JavaScript,JMS,ASP,.NET,MSSQL2003/2005,VisualStudio

Web/Other Tools: UML,Acrobat,Visualsourcesafe,WebSphere,DreamWeaver,Photoshop,Sketchre,Axure,Visio,ClearQuest,ClearCase,MSOffice

PROFESSIONAL EXPERIENCE

Confidential, Reston, VA

Senior Business Analyst/Scrum Master

Responsibilities:

• Meet with users and stakeholders toelicit detailed reporting requirements and associated business rules for MicroStrategy report development and web application interface.
• Create user stories and meet with Project Owner to prioritize user story development.
• Created design model and the user interface wireframe mockups using Visio.
• Designed dashboard and templates for reports.
• Create, plan, and deliver presentations to technical and stakeholder groups, facilitate discussions, present the requirements back to stakeholders and receive feedback to ensure client needs are being met.
• Administrator for MS SQL Server 2014 to create user roles, tables, views and relationships.
• Developed and maintained standard systems requirement documents including business process workflows, traceability matrices, specifications, use cases, mapping between data stores and interface, navigation diagrams, and detailed description of business logic and validation.
• Provide technical business analyses support to customer in the planning, development, and assessment results with respect to program implementation, quality assurance, and data integrity.
• Identify issues and drive them to resolution and identify process gaps and make suggestions for process improvements.
• Used Team Foundation Server to manage all requirements document to track issues.

Environment: MicroStrategy, Visio, VB.Net, C#, MS SQL Server 2014, TFS, and Agile.

Confidential

Senior Business Analyst/IT Analyst

Responsibilities:

• Met with users and stakeholders to elicit detailed reporting requirements and associated business rules for Tableau report development.
• Scheduled,planned,andledteamandclientmeetings,deliveredpresentationstostakeholdersandfacilitateddiscussions, presented the requirements back to stakeholders and received feedback to ensure client needs were being met.
• UtilizedAgileasmethodology.
• Developedandmaintainedstandardsystemsrequirementdocumentsincludingbusinessprocessworkflows,traceabilitymatrices,specifications,usecases,mappingbetweendatastoresandinterface,navigationdiagrams,anddetaileddescriptionofbusinesslogicandvalidation.
• CreateddesignmodelandtheuserinterfacewireframemockupsusingVisio.
• Providingtechnicalbusinessanalysessupporttocustomerintheplanning,development,andassessmentresultswithrespecttoprogramimplementation,qualityassurance,anddataintegritytesting.
• UsedJIRAtomanageallrequirementsdocumenttotrackissues.

Environment: Tableau,Visio,BusinessObject,MSSQLServer2012,JIRA

Confidential

Senior Business Analyst/IT Analyst

Responsibilities:

• Schedule,plan,andleadteamandclientmeetings,deliverpresentationstotechnicalandstakeholdergroups,andfacilitatediscussions.UtilizedAgileasmethodology
• Developedandmaintainedstandardsystemsrequirementdocumentsincludingbusinessprocessworkflows,traceabilitymatrices,specifications,usecases,mappingbetweendatastoresandinterface,navigationdiagrams,anddetaileddescriptionofbusinesslogicandvalidation.
• CreatedtheuserinterfacewireframemockupsusingSketchre,Axure,andVisio
• Providingtechnicalbusinessanalysessupporttocustomerintheplanning,development,andassessmentresultswithrespecttoprogramimplementation,qualityassurance,dataintegritytesting, and web application interface.
• CreateddesignmodelusingErwin.
• UsedJAMAtomanageallrequirementsdocumentandJIRAtotrackissues
• CertifiedScrumMaster(CSM)
• CertifiedScrumProductOwner(CSPO)

Environment: Sketchre,Axure,Visio,VB.Net, C#,MSSQLServer2012,JAMA,JIRA

Confidential

SeniorSystemAnalyst\ITAnalyst

Responsibilities:

• Reviewedcomputersystemcapabilities,workflow,and schedulinglimitationstodetermineifrequestedchangeisnecessaryandconformstoobjectives.
• IdentifiedexistingapplicationrequirementsandbusinessrulesbyreverseengineeringtheexistingControllerCenterapplication/requirementsforthereplacementsystem
• LeadtheBusinessAnalystandtestgroup.
• UtilizedAgileasmethodology
• ConductingScrumsprintdailysessionstogatherrequirementsfornewsoftwaredevelopmenttomatchFISMAand508compliances
• Developedandmaintainedstandardsystemsrequirementdocumentsincludingbusinessprocessworkflows,traceabilitymatrices,specifications,andusecases.
• CreatedthelargeDashboardusecasediagramoftheapplicationdevelopmentprocessusingVisio
• Providedtechnicalbusinessanalysessupporttocustomerintheplanning,development,andassessmentresultswithrespecttoprogramimplementation,qualityassurance,dataintegritytesting, and web application interface.
• PerformeddatabaseanalysisbywritingSQLqueries
• Administrator for MS SQL Server 2014 to create user roles, tables, views and relationship

Environment: Visio,VB.Net, C#,MSSQLServer2012,SQLQueries

Confidential

SeniorSystemAnalyst\TechnicalBusinessAnalyst

Responsibilities:

• WorkingwithFannieMaeexpertstoidentifyorrefinetechnicalrequirementsforapplicationsandprovidingtechnicalguidanceanddirection,andresolvingissues.
• WorkingwithReqProtogathertherequirementandprovidetechnicaldocumentation.
• MergedtheDoorsdocumenttocreatesharepointdocumentInterfaceDesignDocument(IDD),UtilizedAgileasmethodology

Environment: Oracle,Visio,VB.Net, C#,SQLQueries,Sybase,Doors,ReqPro,Tibco,ClearQuest,ClearCase,andToad

Confidential

SeniorSystemAnalyst\Programmer

Responsibilities:

• LeadtheBusinessAnalystandtestgroup.
• Developedandmaintainedstandardsystemsrequirementdocumentsincludingbusinessprocessworkflows,traceabilitymatrices,specifications,andusecases.
• Providedtier2-productionsupportforcustomers,DocumentedFRD,SRS,andRTM.
• PerformeddatabaseanalysisandSQLqueries
• Conductingdataminingactivities,processingtimelyadhocdatarequests,and/ordevelopinginnovativeanalyticalproducts,reports

Environment: VisualStudio,Visio,VB.Net, C#,MSSQLServer,SQLQueries,Sybase,Oracle,Agile

Confidential

SeniorSystemAnalyst

Responsibilities:

• LeadtheBusinessAnalystandtestgroup.
• Providingtechnicalbusinessanalysessupporttocustomerintheplanning,development,andassessmentresultswithrespecttoprogramimplementation,qualityassurance,anddataintegritytesting.PerformedUATtesting
• PerformeddatabaseanalysisandSQLqueriesExtractfilesfromaSybase,orOracledatabasesandimportthemintostandarddesktopsoftwarepackagessuchasExcelorAccessasrequired.
• DocumentedFRD,SRS,RTM,andthegapanalyses.

Environment: Visio,VB.Net, C#,MSSQLServer,SQLQueries,Sybase,Oracle,Agile,MicroStrategy

Confidential

SeniorApplicationDeveloper/TechnicalBusinessAnalyst

Responsibilities:

• AnalyzingandgatheringrequirementtoconvertourtoolsfunctionalityusingMicroStrategyframeworktocreatereports.
• PerformeddatabaseanalysisandSQLqueriesExtractfilesfromaSybase,orOracledatabasesandimportthemintostandarddesktopsoftwarepackagessuchasExcelorAccessasrequired.
• Conductingdataminingactivities,processingtimelyadhocdatarequests,and/ordevelopinginnovativeanalyticalproducts,reportsandtools
• Analyzing and gatheringrequirementtoconvertourtoolsfunctionalityusingMicroStrategyframeworktocreatereports.

Environment: MSAccess,Visio,BusinessObject,MSSQLServer2008,SQLQueries,Sybase,Oracle,Curam,ClearQuest,ClearCase,MicroStrategyandAgile

Confidential

SeniorApplicationDeveloper/TechnicalBusinessAnalyst/DBA

Responsibilities:

• Providingtechnicalbusinessanalysessupporttocustomerintheplanning,development,andassessmentresultswithrespecttoprogramimplementation,qualityassurance,anddataintegrity.
• AnalyzingandgatheringrequirementtoconvertPrevalenceReporttoolfunctionalityusingMicroStrategyframework
• DBAonMS2003ServersupportforPetraIIandPetraIII/SettingupandconfigurationofnewMS2005server
• GatheredrequirementsfornewsoftwaredevelopmenttomatchFISMAand508compliances
• AnalyzingandcreatingYOGOtooltocreatereportsusingAccess,SQLqueries.
• MaintainingoftherequiredreportingtoolundertheOfficeoftheChiefFinancialOfficer(CFO),U.S.DepartmentofHousingandUrbanDevelopment,REACRandDanalyzestheDepartment’sentireportfolioofpublicandmultifamilyinsuredand/orassistedhousingtoascertaincompliancewithHUD’sUniformPhysicalConditionStandards.
• TookthecourseMicroStrategyArchitect:AdvancedProjectDesign,AdvancedDataWarehousingcourses

Environment: MSAccess,C#,VBAProgramming,MSSQLServer2008,ASPprogramming,MS2000/2003Serversupport,SQLQueries,Sybase,Oracle,Toad,AQTandAgile.