Objective

Maintain a track record of increasing responsibility in full lifecycle functional project Management / Business Systems Analysis. Demonstrate a continuing capacity to support innovative programs that drive effective management decisions, efficient work flow processes, and strengthen organizational structure. Utilize hands-on experience with supporting requirements implementation, definition, design, testing, and support.

Skills Abilities

• Meet Business Technical end-user requirements, cost, and quality objectives through timely development and execution of information system functions, computer operations, and programming systems through the use of IT Project Management Support, Business Systems Analysis, Modeling Design and Development, Training, Administration, Cost benefit Analysis, Product/services assessment, RFI/RFP preparation, Response assessment, Contract negotiation, purchase approval, Custom initiatives.
• SOFTWARE: MICROSOFT OFFICE SYSTEM, VISIO, CRYSTAL REPORTS IBM RATIONAL ROSE, TEST DIRECTOR, CERNER, MCKESSON, IDX, EPIC MY CHART
• LANGUAGES: UML, XML, VISUAL BASIC.NET, JAVA, BASIC
• Core Competencies: WINDOWS 8 / RT, ANDROID, MICROSOFT ISA SERVER 2008 NT XP, UNIX MIRTH CONNECT 3.x, SUN SOLARIS, HP-OPENVIEW, System Integration / Architecture, Cloud Infor HCM, Capacity Management
• INDUSTRIES: Healthcare, Government, Healthcare, Financial, Telecommunications, Banking, Insurance, Science Engineering
• METHODOLOGIES: SDLC, RUP, AGILE, CMMI

EXPERIENCE

Confidential

Program Manager Requirements Project Manager Business Analyst

• Responsible for the Biomedical Device Interfacing to Clinical Interface Systems CIS Program, Integration Process Functional Requirements documentation, technical Interface Control Document ICD , SharePoint check list diagrams for Network Cat 5/RJ45, DB9/DB25 Wireless connectivity, mapping Incoming Data Types from Serial / proprietary devices, IEEE I 1073 medical information bus, HL7, XML and Manufacturer specifications for Infor cloud data translation to IEEE, HL7 and XML.
• Responsible for the integration broker and Clinician identification of physiological parameters connectivity mapping to CIS / EMR and Service Level agreements for system troubleshooting and maintenance.

Environment: Office 365 Pro Plus for Business, Sharepoint, HCM Infor Cloud, Google Plus, Windows 8.1

Confidential

Requirements Manager Project Manager Business Systems Analyst

• Responsible for the Affordable Care Act ACA Healthcare Exchange for modeling and documenting as is processes requirements to further develop compliant IT Solutions, defining the driving Business processes that are relative to the Blue Cross Blue Shield FL IT System functional specifications in place.
• As the liaison to the internal business community and the IT Organization in order to provide validation, and analytical support for the process solutions defined by CMS via REGTap research to understand and comply with Government, Business IT trends to meet Healthcare Information Exchange HIX , Carrier, Consumer, Agent / Broker, Provider and User needs to further the organizations competitive edge.
• Responsible for eliciting and maintaining Sharepoint Jurisdictional Functional artifacts for Maryland and DC State Based Exchange and the Federal Healthcare Exchange in accordance with CareFirst functional / non-functional Requirements Management Plan RMP and Project Charter governing Project Requirements Documents PRD , Use Cases, Solution Architecture Package SAP 2 process designs, Office Word documents, Visio diagrams and traceability matrices and Ambiguity Review Excel Spreadsheets.
• Performed JAD / JRP sessions and feasibility studies to support key CareFirst internal functional processes aligned with Financial Reconciliation, Reporting, Accounts Receivables Balancing, General Ledger Sub-Ledger Aging Accounts, Financial Management, Healthcare EDI Integration, Mandates and Compliance specifications related to all aspects of the Affordable Care Act ACA . Developed Jurisdictional and Functional Project Plans and Sub Project Plans to track complex enhancements, development and change management CSR tickets, future initiatives and deliverables.
• Responsible for local database design and development to integrate Sharepoint Site Collections from multiple content databases.
• Managed utilized SQL and VBA to create and maintain dashboards which use various data-source connections to Oracle Financials, Access and Sharepoint front ends designed in InfoPath and Excel. Defined requirements for Information Rights Management new Sharepoint Site management, SharePoint Designer Custom Forms site customization features. Managed SharePoint 2010 Windows PowerShell cmdlets product add-in upgrade installation. Utilized SharePoint 2013 Custom Page upgrades layouts. Managed the design development of SharePoint Code Snippet Gallery, Master, Custom Page Layouts and Controls. Managed the System custom solution upgrades created in Visual Studio 2008, Access and SharePoint 2007 using VSEWss to Sharepoint 2010 2013. Identified issues changes needed to make various customization work in SharePoint 2010 and 2013.

Confidential

Data Center Project Manager Business Analyst

• The 2011 Master Data Management MDM Infrastructure, System Integration Project, Medical Data Exchange MDE , Project North, Finance Global Customer Hierarchy were nationwide web based, legacy billing, requirements and cost benefit analysis initiatives. These projects entailed Data Center consolidations for Verizon, reverse MDM Database engineered Common Schema implementations into a new 2011 MDM Infrastructure in support of Application and Data Center consolidations of Verizon Business, Verizon Wireless, MDM Portals with MCI World Com Assets into the Master Data Management MDM groups.
• Responsibilities: Analyze ensure Production System Integrations, Data Center System Integrations, Mainframe Decommission initiatives. Implement reengineered Common Schema Databases for EDI Billing IXPLUS OBUS Applications. Decommission MCI, World Com EREF Systems integrate OBUS Billing Applications with Verizon Atlas IXPLUS Billing Systems prior to cutover to Midwest Data Center Sun Servers. Ensure a unified Common Database Schema, Data Warehouse for Customer Hierarchies coexisting in the new Verizon MCI World Com Framework for the MDM Portals owned by Verizon Business and Wireless.

Environment: Telecommute, Remote VPN 24/7 Windows Unix Oracle IBM Rational, RUP Web Client Server Legacy

Confidential

Project Manager Business Systems Analyst

• The Next Generation Trauma Registry Project was a redesign of the State Trauma Registry with increased web based system functionality. The Pre Site Survey Questionnaire Project was a State Compliance Monitoring System which consolidated compliance MDM Data for the State of Florida's 21 Trauma Centers.
• Responsibilities: Ensure EDI, EHR and Medical Record processes and applications meet DOH mandates for the design of Florida State Hospital Level 1, 2 3 Trauma Center's Next Generation State Trauma Registry, Trauma Center Pre Site Survey Questionnaire, Emergency Medical Service EMS and Trauma Center Hospital State Compliance Reporting.
• Collaborated in-person and remote with Tampa General Hospital, Tallahassee Memorial Healthcare, Lee Memorial, Memorial Regional, Baptist Pensacola Hospital, Shands Jacksonville Trauma 1, Jackson Memorial Hospital Ryder Trauma Center, Lakeland Regional, Halifax Medical, Lawn Wood Regional Medical Center Heart Institute, Orlando Medical Center, Broward General, Holmes Medical Center Pediatric Trauma: All Children's Hospital, Miami Children's Hospital, St. Mary's Medical Center, Bayfront Medical Center, Delray Medical Center, Sacred Heart Hospital Level 1, 2 3 Trauma Centers, EMS and State Trauma Registry Stakeholders and Users for the design, reengineer and automation of the State Trauma Center Site Surveys, State Trauma Registry System, Electronic Medical Record reviews and extracts and State Reporting.
• Re-designed Business System Use Cases, Diagrams Models to combine Patient Level research data and Facility Level hospital data with input from DOH, HL7, ACHA and 21 CFR Part 11 Requirement Medical Subject Matter Experts SME and Cerner, IDX, Epic, GE Ormis, My Chart and McKesson EMR extracts.

Confidential

Responsibilities:

• Capture EHR requirements, analyze various Cerner, Epic and McKesson Electronic Medical Record software. Facilitate JAD/JRP Application design and .Net, Java development sessions to gain insight from Subject Matter Experts SME . Conduct Feasibility Studies to ensure industry-requested ICD-10 X12 5010 transaction implementations are addressed to acceptance. Define the Business Case for the recommended solutions included in the X12 5010 versions are understood by the Business Group and Information Technology. Identify Change Management across the board on affected CSR heat X12 transaction tickets. Communicate to Users and Management in explanatory detail the necessary technical and structural planned modifications to clarify transaction use based on industry concerns. Document the improvements of ICD9 compared to ICD10.
• Build Business, MDM Data Models with Open and .Net, EHR Archetypes. Document Use Cases and build Visio and RUP UML Models with Activity, Class, Collaboration and Sequence diagrams. Integrate Medical Transcription functionality found in Omni MD, Dolby Dictation and Dragon Medical Transcription Systems to enhance voice medical libraries and terminology, discharge summaries, history, physical examination, operative and autopsy reports

Confidential

Business Analyst

• Assisted with the implementation of Consumer Directed Health CDH initiatives, development of the Sharepoint Employee Portal, Requirements Analysis and definition of the CDH Business Processes designed to help Employee's with Health Cost Containment measures. By Educating staff and assisting with understanding their health risks and focus on health and disease prevention Employees could make incremental behavioral changes, find reliable answers to their family health questions needed to make healthier lifestyle decisions. Bill Review 4, Power Track, EDI Claims Processing initiative to integrate Liberty Mutual Insurance with First Script Pharmacy and Coventry Healthcare Systems in compliance with the Workmen's Compensation State Compliance.
• Responsibilities: Capture and document business systems requirements. Facilitate JAD sessions as liaison for the Customer Service business technical groups as a Subject Matter Expert SME from Telecommuting Business Systems Analyst, Consultants and SMEs to support Testing Workbooks, Work Product Reviews ICD9, ICD10 BPI documentation to ensure successful EDI Implementations, 837/835/271 X-12 file-mockup Translations, 21 CFR Part 11 Requirement, HL7 and Workman's Compensation State Reporting compliance with the State of Florida Medical Data Management System MDMS .

Environment: Windows, IBM, Claims Processing, EDI Implementation, Bill Review 4, Crosswalks, Inform Data

Confidential

FL Project Manager Business Analyst

• Implement Project Server for the Project Manager teams and the PMO to utilize centralized Project Scheduling, Budgeting and Resource sharing.
• Responsibilities: Implement and consolidate efforts and utilization for the Nasa Web, Homeland Security Presidential HSPD-12 Project, Joint Readiness Launch Application, Project Server Scheduling, Track Security, Automated Invoicing, and Paperless Work Order Environment PWOE Applications. Prepare complex project documents, maintain demonstrated expert knowledge of information systems technology NASA resources.

Environment: Windows, Unix, IBM, Microsoft Office, Excel, Agile, Visio, Rational Rose

Confidential

Project Manager

Act as liaison between business technical staff to determine requirements, define program changes, provide user training and resolve operating system problems with Medicaid Enterprise Certification Toolkit MECT , Medicaid Information Technology Architecture MITA and the CMS Medicare Medicaid System, Data Com migration.

Confidential

Business Analyst

• The Circuit Civil, County Civil, Court Files, Imaging Recording, Tax Deeds, DMV, Traffic, Data Files, Health Department and Finance Accounting Projects were requirements gathering and analysis Vendor Management Procurement projects to implement a new Case Management and Imaging System for the City of Jacksonville County Clerk and Court System.
• Responsibilities: Ensure State and County business processes objectives are met through technology, accomplished by facilitating JAD JAR requirements gathering sessions. Document Process improvement Use Cases, As-Is and To-Be System Requirements. Develop Business, Application and Database Models and diagrams.

Environment: Unix, Windows, BMC Patrol, HP OpenView, IBM Tivoli, Compaq, Microsoft Office.

Confidential

Project Manager Business Systems Analyst

Responsible for key aspects of the Systems Management Tivoli Data Center, HP OpenView Compaq Integration Projects, which entailed hosting JAD/JRP sessions, System Functional Requirements Analysis for emerging Data Power SOA Appliances Technology, Return on Investment ROI Cost Benefit Analysis, Feasibility studies for re-engineering processes and sub-processes, consulting with various external Clients Business Technology Groups listed below, using SDLC, CMMI and RUP methodology full-life cycle Java, .Net development projects to create As-Is and To-Be Analysis Vision document deliverables to reflect Business Process Improvement BPI and Business Process Reengineered BPR solutions

Environment: Unix, Windows, BMC Patrol, HP Open View, IBM Tivoli, Compaq, MS Office

Confidential

Business Analyst

Responsible for Systems Analysis, Reporting Analysis and Requirements Gathering for the design and VB, Access development of a 21 CFR Part 11 Requirement Provider Customer Service Application on a SAS, Sybase and Mainframe backend with Visual Basic on the front-end for pharmacy and hospital out-patient services Analysis.

Confidential

Data Center Project Manager Business System Analyst Developer

Responsible for reviewing and ensuring banking operations Customer Service workflow efficiencies and technical operations. Recommended documented policy procedures and standards for the Corporate Data Center and the Global Electronic Mail Departments. Administered the CIX Corporate Information Exchange DEC VAX All-in-One, IBM and Tandem System projects. Administered the GEMS Global Electronic Mail System. Consolidated the All-in-One Data Center with the CDC Corporate. Developed Easel OS/2 client server network management package for Tandem Systems.

Confidential

Word Processing Systems Supervisor - Corporate, Capital Formation and Securities Law

Responsible for Word Processing and ADP Payroll Systems, Intellectual Property, Tax, Art and Employment Law documentation. Litigation and Dispute Resolution, ERISA / Executive Compensation/Employee Benefits Word Processing Legal Documentation.

Confidential

Management Trainee

Responsible for GECC Branch Consumer Credit Account Approvals and Delinquent Account Approvals.

Confidential

Data Center Admin

Responsible for Hospital Data Center Operations, Help Desk, Provider Tech Support, Reporting and Data-Com, IBM Client Server migration Projects