SUMMARY

• Around 10 Years Professional Experience as Business System Analyst
• Have strong knowledge of E - Commerce in Retail and Sales Business Channels with experience in B2B, B2C and Ecommerce portals web application developments.
• Extensive experience in analyzing business need, requirements gathering and writing requirements and functional specifications.
• Proven success as a Business System Analyst through the years, providing a well-balanced understanding of business relationships, requirements and technical solutions.
• Working expertise of industry standard methodologies including Business Process Modeling (BPM), Rational Unified Process (RUP), Waterfall, Spiral and Agile with SCRUM.
• Extensive experience in the Retail and e-commerce environments with knowledge of Microsoft commerce ATG suite and WebSphere.
• Expertise in UML (class diagrams, object diagrams, use case diagrams, state diagrams, sequence diagrams, activity diagrams) as a business analysis tool for solution functional design
• Strong understanding of project lifecycle and SDLC methodologies like, Waterfall, RUP and Agile.
• Extensive knowledge in the field of RDBMS concepts and Entity Relationship (E-R) diagrams.
• Extensive experience in developing and executing a SOA solution strategy and business plan that support SOA services growth.
• Worked extensively on drools to define the acceptable values for the business rules.
• Experience in using business process models, re-engineering, functionality enhancements, migration to new technology and value-addition of existing business solutions.
• Gathered and documented Master Data Management (MDM) application, conversion and integration requirements.
• Worked on the Retail Merchandise Systems (RMS) and Point of Sale & UI system to automate the buying process of consumers.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
• Hands on experience in design and implementation of web services / Integration Architecture
• Exposure to Client/Server, Web Application developmental tools and Software development and design.
• Design and review of various documentts including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
• Expert level understanding of SOA, Client/Server and Web Based Application development and design.
• Strong Experience in Enterprise System Interface and Integration analysis with good knowledge of SQL, PL/SQL, XML, XSD, XSLT, COGNOS and J2EE programming concepts as well as ESB software like Web Sphere Message Broker and Web Methods Integration server.
• Strong experience in integrating using messaging middleware, WSDL and XSDs as used in system integration layer.
• Experienced with Manhattan Warehouse Management Systems (WMS).
• Assisted Business Stakeholders perform end-to end testingas part of UAT effort.
• DevelopedSQLqueries as part of data analysis and QAT effort

TECHNICAL SKILLS

• OOAD (OOA/OOD)
• SOA
• UML
• RUP
• SDLC
• Agile
• Waterfall
• QA
• BPM
• WAP
• CVS
• TEAMMATE
• MS Access
• SQL Server
• My SQL
• PL/SQL
• Oracle
• DB2
• Web sphere
• Web Services
• SOA
• ATG
• UNIX
• HTML
• DHTML
• XML Schemas
• JAVA
• WSDL
• MS Office Suite-Excel Macros
• Project
• Visio
• .Net
• ATG
• Rational- Rational Rose
• Rational XDE
• DOORS
• Cobol
• RequisitePro
• Crystal Reports
• C
• C++
• DBeaver 4.3.0
• HPALM QC
• BUGZILLA
• SharePoint.

PROFESSIONAL EXPERIENCE

Product Manager

Confidential

Responsibilities:

• Prepared High Logical Data Models and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements
• Drive requirements gathering sessions with client team members to understand and document client requirements, Assisting with the Business Case, Planning and Monitoring
• Guide the technical team members in understanding the business requirements. Acted as a Subject Matter Expert (SME) on many occasions to explain in brief to the business users.
• Used the guidelines and artifacts of the Agile Process to strategize the Implementation in different sprints of the Software Development Life Cycle.
• Worked extensively with MS Excel and MS access. Created mock up diagrams using MS VISIO and provided the screenshots replicating the changes to the User Interface (UI) as per the requirements
• Work closely with client technical leads, business leads and analysts to understand and document the current state of the data architecture, business and technical goals
• Create, present and get sign-offs for business and functional requirement documents
• Helped and involved in creating the test strategy and test cases, data creation to perform SIT (System Integration Testing) & UAT (User Acceptance Testing) which will cover entire requirements. Prepared test data for positive and negative test scenarios for Functional testing.
• Worked with expertise on Bugzilla & HPALM QC tools for logging Bugs/Defects for testing purposes. Helped with testing and logging defects, highlight issues and challenges and propose creative solutions to the project team to ensure high quality and timely release.
• Work with the escalation coordinator, team leads, and also managers to identify error trends possible solutions
• Work with stakeholders across the business to deliver user stories, functional specifications conceptual function models, conceptual data models, to a high quality suitable to support the development process
• Review deliverables from development team work with the test team to make sure that the final delivered solution was what was originally requested
• Support business users to make sure smooth transition from development activities into production by providing product knowledge during training, UAT go live activities
• Share expertise experience with less experienced team members

Business System Data Quality Analyst

Confidential, Monroe, MI

Responsibilities:

• Interacted with various cross functional teams in order to establish comprehensive business and functional.
• Analyzed the complete Supply Chain, from receiving an order in OMS (Order Management System) and complete processing till final delivery to customer.
• Created Functional Requirements Document (FRDs), Functional Specifications Document (FSDs) and Traceability Matrices for application development.
• Involved in the stack sessions, and met with all stake holders to understand, articulate, and document the requirements.
• Prepared High Logical Data Models and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Assisting with the business case, Planning and monitoring, Requirements analysis, Requirements management and communication
• Created Business Flow diagrams using MS VISIO as per the requirements.
• Designing Excels Sheets and FDD for all modules
• Used requirements to drive the design or review of test cases, process change requests, and manage project’s scope, acceptance. installation and deployment
• Worked with the onsite and offshore BA, QA and ESB Development teams to review functional and technical specifications. Responsible for reviewing and signing off the Test Specs.
• Served as a Business Liaison between the Business Users and the Developers helping them in understanding the Functional behavior of the Internal Systems.
• Kept a track of all QAT and UAT bugs/defects and helped the testers to resolve the issues and made a report of all the defects which were resolved and which were not using MS EXCEL.
• Facilitated Partner integration testing through triaging and routing the defects on a daily basis.
• Coordinated with the testing team while Smoke Testing at the time of deployment.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.

Business Systems Analyst

Confidential, Warsaw, IN

Responsibilities:

• Worked with various business units to gather business requirements by process of leading JAD sessions.
• Work closely with Business Owners and Stakeholders to outline Business Requirements
• Prepared High Logical Data Models and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Extracted the Business Requirements from the end users keeping in mind their need for the reporting purpose and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Assisted in building a Business Analysis Process Model using Rational Rose and MS Visio.
• Analyzed User Requirement Document, Technical Requirement Specification and Functional Requirement Specification (FRS).
• Assisted in writing the Validation Plan in accordance with System Requirement Specification (SRS).
• Performed extensive Requirement analysis and developed use cases and workflows. Interacted with other Business Analysts for designing and development of Use Cases and Test Plans.
• ExaminedOrder Management System (OMS)to ensure compliances with upgrade requirements, and generated documents for the workflow of exiting system and desired system and performed gap analysis.
• Performed Data Migration for legacy ZIMMER and legacy BIOMET from SQL and Netezza tables to Teradata, and Data Mapping for easy and faster access to information. Also did Data Migration for Business Users to do Reporting by for all ERP’s and small systems which are part of Confidential across the globe as part of Global Business Intelligence (GBI).
• Hands on and knowledge about data integration experience across SAP ECC modules and other interfacing business applications.
• Worked on SAP NET WEAVER for viewing Data and pulling Data into spread sheets for validation purpose with Business Users. Closely worked with BW (Business Warehouse) team.
• Review requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications; Data Mapping, and process flows.
• Create Mapping documents, ETL technical specifications and various documents related to data migration.
• Collected business requirements to set rules for proper data transfer from Data Source to Data Target in Data Mapping. Reviewed and analyzed data from various sources.
• Created mock up diagrams using MS VISIO and provided the screenshots replicating the changes to the User Interface (UI) as per the requirements.
• Assisted the PM in performing Risk Assessment, Management and Mitigation.
• Resolved issues rose by ETL, BW (Business Warehouse) and testing teams while development and testing phase of the project.
• Extensively used HPALM QC (HP Application LifeCycle Management Quality center) for defect management, reporting and requirements traceability.
• Performed Testing using HPALM QC and collected Evidences from MDM Database using DBeaver4.3.0 and through UDI UI for CSV (Computer System Validation) Team.
• Gathered requirements for the integration of Point-Of-Sale (POS) system with the supply chain system.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing (UAT). Did support for test preparation of the integration (unit test; SIT; Regression Testing; performance test) in collaboration with the Testing Team managing customer expectations.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.
• Interacted with various cross functional teams in order to establish comprehensive business and functional.
• Used Teradata as a Source and a Target for few mappings. Worked with Teradata loaders within Workflow manager to configure FastLoad and MultiLoad sessions.
• Writing complex SQL Queries to test the Data Stage ETL process.
• Involved in Data modeling, Data Mining/Data Warehouse.
• Managed product Master Data Management (MDM) changes to support the standardization of downstream processes and the migration of multiple enterprise resource planning (ERP) instances to a single global instance.
• Used DBeaver4.3.0 for QA Testing and also providing extracts from source systems to UDI Team for missing Items analysis and also for certain attributes/objects.
• Worked on UDI UI for QA Testing for collecting evidences, providing it to CSV (Computer System Validation) Team and also resolving the Bugs after fixes for Users.
• Used Ref cursors and Collections with bulk bind and bulk collect for accessing complex data resulted from joining of large number of tables to extract data from data warehouse.
• Assigned tasks among development team monitored and tracked progress of project following Agile methodology
• Used the guidelines and artifacts of the Agile Process to strategize the Implementation in different sprints of the Software Development Life Cycle.
• Led development and documentation of data governance policy and procedures as well as Stewardship
• Performed User Acceptance Testing (UAT) for various web based and database related applications

Business/System/Data Analyst

Confidential, NJ

Responsibilities:

• Prepare accounting statements, cash flows and projections, ratios analysis, compilation
• And review reports using manual or computer based system
• Process monthly ledgers using multiple software packages
• Audit clients records, analyze variance and determine its reasons
• Prepare fixed assets depreciation schedules and assist in tax compliance and tax research for Federal, State and local tax issues
• Assist to prepare payroll tax, individual and corporate tax return and unemployment insurance claim reports
• Review accounting systems for efficiency and use of accepted accounting procedures
• Assist to review financial operations to make best-practices recommendations
• Helping Offshore Team on working with Accounting software
• Prepared PowerPoint presentations/decks to make clients and individuals understand how the particular Insurance product helps
• Forecasted losses and earnings using quantitative/qualitative analyses to a high degree of accuracy, allowing the company to intelligently manage and invest resources
• Adhered to departmental controls and regulations maintain ethical conduct at all times
• Analyze, examined, and interpreted records and reconciled reports and financial data
• Hands on accounting tools as QuickBooks Online and Freshbooks.