PROFESSIONAL SUMMARY:

• Industry experience Government, Insurance property/casualty, commercial, life , Retail, Energy
• Application experience Windows 7 conversion for 3 divisions 3,500 machines , industry licensing, insurance policy processing, data analysis, claims processing, actuarial, billing, printing , retail data analysis, merchandising, pricing, promotions, and energy billing

IT Experience:

• Business Analysis Conducted business analysis for major projects waterfall and agile , developed requirements documents for in-house and off-shore developers, implemented tools for business analysis, and trained others in business analysis
• Systems Analysis Web enabled systems, client/server systems, mainframe systems, and specifications for developers
• Project Management Project manager, assistant to PM, or team lead for numerous projects managed projects with off-shore developers and multi-national teams experienced with waterfall, iterative and agile methodologies
• Software Quality Assurance Created, coached, managed, and conducted testing, test strategies, test plans researched and implemented new COTS tools for quality assurance created reusable testing tools and testing harnesses
• Programmer/Analyst SQL, DB2, COBOL, CICS, VSAM, Visual Basic
• Works in a creative manner to find new ideas and solutions
• Experience managing teams of up to eight 8 employees including hiring, firing, and performance reviews
• Experience working with companies of all sizes including large national and international finance and technology companies, mid-sized regional companies public and family owned , state government, and small businesses

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Contract Senior Business Analyst

Responsibilities:

• Lead Business Analyst on key project to implement Microsoft Windows 7 and Internet Explorer 10 on 3,500 PC's across three departments
• Functioned as Project Manager and Lead Business Analyst for part of a large project to develop an enterprise system to manage licensing of individuals and businesses.

Environment: Microsoft Windows 7, Internet Explorer 10, Office 2010, SharePoint, Visio

Confidential

Business Analyst and Project Support Specialist

Responsibilities:

• Functioned in the role of Business Analyst and/or Project Manager waterfall and agile for several corporate projects
• Project Manager/Team Lead on key internal projects to implement Microsoft Team Foundation Server and SharePoint
• Internal consultant leading the directive to move from 'waterfall' to an 'agile' methodology
• Implemented process of Business Analysis and improved Software Testing tools and processes
• Internal consultant tasked to implement automated testing to the environment
• Developed a new testing tool to efficiently analyze the results of production parallel tests
• Conducted research, created documentation, conducted training, and updated the IT environment in areas of Project Management, Business Analysis, Quality Assurance, and agile methodology

Environment: Microsoft Office Suite, Team Foundation Server TFS , SQL Server, Visual Studio, SharePoint, Visio, Project, Test Manager, Hiperstation

Confidential

Contract Business Analyst/Subject Matter Expert

Responsibilities:

• Developed Business Systems Design documents for on-shore and off-shore programmers
• Business Analyst/Subject Matter Expert/PM on multiple projects to coordinate design, programming, testing, and implementation with business customers and outside contracting vendor, CSC, including up to ten 10 , on-shore and off-shore programmers
• Assisted in requirements gathering for a web-enabled Agency Upload system

Environment: IBM Mainframe OS/390, VS COBOL, JCL, SQL, DB2, Adabas, TableBase, Microsoft Office Suite, UML, HTML, XML, JavaScript, MQ, FOCUS

Confidential

Contract Programmer/Analyst

Responsibilities:

• Functioned as the Programmer/Analyst working on mainframe billing and accounting systems using COBOL, DB2 SQL, JCL, and IBM utilities with a Visual Basic data entry system

Environment: IBM Mainframe VS COBOL, CICS, JCL, SQL, Assembler, DB2, Visual Basic, Microsoft Office Suite, Lotus Notes, TSO, ISPF, SDSF, SPUFI, QMF, VSAM, SyncSort, File Aid, Panvalet

Confidential

Contract Systems Analyst, Programmer/Analyst

Responsibilities:

• Performed data analysis to convert large Supra and Access promotion databases to DB2 under aggressive timelines
• Performed business analysis to create a new .NET application to build and maintain thousands of active sales promotions.
• Business Analyst for system to replace existing mainframe batch and Access promotion reporting with new reports from Teradata
• Performed data analysis for a project to create a new utility program/stored procedures to be used by 350 mainframe, network, and web programs to retrieve retail pricing information from the new DB2 pricing database
• Business analyst for new mainframe batch send-to-point-of-sale system and store ordering replenishment systems

Environment: COBOL, CICS, JCL, SQL, DB2, Supra, Access, Stored Procedure Builder, MS Office Suite, Visio, TSO, ISPF, SDSF, SPUFI, VSAM, SyncSort, File Aid, Panvalet, Expeditor, Abend Aid, Teradata, MicroStrategy

Confidential

Contract Systems Analyst, Programmer/Analyst

Responsibilities:

• Project manager/team lead for legacy reporting application area
• Defined business and information requirements for new products
• Conducted extensive data analysis on the information requirements of the old sequential reporting files and the systems that used them
• Developed a system to convert the DB2 policy database to feed the data warehouse and existing legacy reporting, billing, regulatory and SAP accounting systems
• Designed, created, and implemented a common interface to pass information on each insured unit between the policy database, the data warehouse, and reporting systems. This eliminated a proposed 10,000 hour project, replacing it with a 1,500 hour project to provide the same results
• Developed a testing tool to process test policies from the policy processing system for the printing, reporting, and accounting systems

Environment: IBM Mainframe OS/390, VS COBOL, CICS, JCL, SQL, DB2, Adabas, TableBase, Microsoft Office Suite, Easytrieve, SyncSort, File Aid, Panvalet, Expeditor, Abend Aid, TSO, ISPF

Confidential

Contract Programmer/Analyst

Responsibilities:

• Programmer/Analyst on legacy mainframe batch and CICS systems for the Merchandising area
• Worked with business customers on the development of several small reporting systems
• Prepared programming specifications, test plans, programming, and validation of test results

Environment: IBM mainframe OS/390, COBOL, JCL, SQL, DB2, Supra/Total, Microsoft Office Suite, Access, Easytrieve, TSO, ISPF, CLIST, SDSF, SPUFI, QMF, VSAM, SyncSort, Panvalet, Expeditor, Telon, Abend Aid

Confidential

Responsibilities:

• Project manager/lead analyst/department manager for the project to develop online insurance claims processing system. Project was mentioned in the company's annual report for several years as having a positive impact on the bottom line.
• Department manager/lead analyst for an IT group responsible for multiple application areas, including P/C actuarial, claims, and agency support. Responsibilities as department manager included direct managerial activities for up to eight employees, including performance reviews, hiring and firing.
• Project manager/lead analyst/team lead for project to design and develop actuarial information system to monitor and model price and performance of the company's insurance products. This project also involved a large project to convert seven years of policy and claim data. Project was mentioned in the company's annual report as having a positive impact on the bottom line.
• Business/systems analyst on project to develop electronic forms printing, stuffing, mailing system to handle policy printing/mailing. Primary activities included proposal preparation and cost/benefit analysis, assistance with hardware and software package selection, system analysis and design, and testing support. The project was mentioned in the company's annual report as having a positive impact on the bottom line. This system is used today by Farmers Insurance to print all their insurance documents.
• Programmer/analyst on General Ledger, Budget, Asset Depreciation, Accounts Payable, Check Reconciliation, Investment and related financial systems.

Environment: IBM mainframe, COBOL, JL, Adabase, TSO, ISPF, SDSF, VSAM, SyncSort, Panvalet, Documerge