SUMMARY

• A project management professional PMP and ScrumMaster CSM working in Waterfall and Agile environments developing custom intranet enterprise applications, implementing commercial off the shelf software COTS , upgrading telecommunications 'cloud' infrastructure, and maintaining sales/provisioning/billing legacy systems. Experience includes hands on applications development in 'C', Java, and SQL.
• PMI Project Management Professional PMP
• Certified ScrumMaster CSM
• Senior Business Analyst/Systems Analyst
• Strategic/Program/Project management
• Offshore vendor management
• Cross organizational and cross functional project management
• Data Center and Cloud Technology
• Start up business development
• Scrum/Agile
• Full systems analysis and project management in PRIDE, CMMI, Rational Unified Process, PMBOK, AT T ITUP, and other SDLC methodologies
• Applications Data Center Migration
• Budgeting/Forecasting
• Earned Value Metrics EVM
• Business analysis and database analysis
• Software release coordination/management desktop, server, and mainframe
• Software test plan design, coordination, and execution
• C, Java, Oracle, SQL Server, SQL
• COTS implementation

Confidential

Project Manager

• Project manager for the implementation of commercial off the shelf software COTS replaced an in-house Oracle application with a thin client off-site 'cloud' SaaS solution.
• Review and approval of vendor statements of work, analysis, design, and configuration documentation.
• Monitored vendor performance and assured delivery of services promised by vendor during initial sales call and pilot demonstration of Commercial Off the Shelf Software.
• Identified non-delivery of a license renewal processing module. Documented and escalated mitigation to end client and IT management and received a new module design delivered by the vendor.
• Documented and escalated to IT management issues with incomplete Oracle data conversions. Worked with vendor to assure completed objectives in the data conversion statement of work.
• Identified COTS business configuration requirements skipped over during vendor business analysis workshops with end client and achieved delivery of resulting missing application features.
• Coordinated redesign and migration of existing Oracle user interfaces and database schemas, administration, and maintenance requirements to offsite vendor's SaaS Oracle platform.
• Monitored project scheduling, analysis and design tele-conferences and on site workshop meetings Met weekly, and as needed, with IT management and vendor project manager and advised on progress and open issues.

Confidential

Project Manager

• Managed multiple projects and coordinated requirements/specifications and defect analysis meetings for projects upgrading AT T 'cloud' infrastructure supporting SaaS managed services mobile and email messaging management, ISP provisioning, web site hosting, etc.
• Projects ranged between 1 million to 3 million dollars with 8 to 12 month development cycles each
• Identified show stopper production defect affecting scheduling of an entire program's 12 projects.
• Managed daily jeopardy meetings. Estimated new project time and cost estimates and completed budget true-ups and re-scheduling for each project.
• Coordinated with ScrumMaster three Agile applications development projects running concurrently with five Waterfall projects documented gap analysis and worked with Scrum Master tracking/budgeting Agile development: ex. Epics, user stories, backlogging, and sprints.

Confidential

Technical PM/Systems Analyst

• Implemented Commercial off the Shelf Software COTS enterprise level document and content management system into Bristol Myers Squibb corporate datacenter.
• Created/maintained Remedy work requests for assigning, launching, and tracking collaborative tasks being worked across multiple disciplines applications programming, system administration, database administration, quality assurance, and test groups to install a virtual desktop application and create supportive database tables and documentation libraries within dev/test/prod Citrix XenServer environment, Microsoft SQL Server database, and content repository server images and pdf documents .
• Created SharePoint project management library for real time management of project task assignments, schedules, status, deliverables, and reports.
• Managed template driven project intake process utilizing Documentum from project initiation through estimating, approval, and funding.
• Held weekly and ad hoc cross organizational and multi-corporate bridge conferences and MS Outlook Live meetings coordinating multi-project assignments in Bristol Myers Squibb, Accenture, Hewlett Packard, and enterprise COTS vendors.
• Identified and resolved vendor non delivery of COTS technical requirements and release notes including installation instructions and reworked unmitigated technical requirements problems between COTS software and data center architecture.
• Coordinated service assurance managers, database analysts, systems administrators, quality assurance analysts, desktop support managers, and business owners in troubleshooting and completing mitigation of identified risks, trouble tickets, and related disputes with vendors. Successfully implemented vendor provided COTS software.
• Managed fat client desktop application objects AO development and installation process and designed and executed unit acceptance testing of proposed eSetup server and desktop installation instructions for enterprise desktop software.
• Wrote development specifications and collected cost estimates for a web site to solicit applicants for clinical trials of new drugs.

Confidential

Senior PM/Business Analyst

• Achieved Certified ScrumMaster CSM certification 2012 .
• Managed an application's migration from socket based architecture to JMS architecture in a new JMS based datacenter. Wrote and launched Scrum user stories to resolve unclear ownership of 17 year old legacy system and reworked original specifications to fit current requirements.
• Wrote statement of work for RFP to bid migration development and maintenance contracts.
• Implemented a Scrum/Agile approach to planning the migration of approximately 50 of a company's software applications and data 700 applications and accompanying data to an acquiring company's datacenter wrote and applied user stories to flush out unclear stakeholders ownership of applications and establish tangible criteria for respective data modeling and migration.
• Created action item lists for criteria of user stories and assigned/tracked incremental tasks and ownership.
• Coordinated daily stand ups and weekly status meetings with technical team.

Confidential

Senior Business Analyst

• Specified and implemented into an on line orders system line item changes of a 350M contract. Wrote business and system requirements, programming specifications, and database changes for a network managed services orders, sales, provisioning, and billing system.
• Group chats Sametime , bridge conferences, and Microsoft NetMeeting for requirements gathering, business and system requirements specifications work sessions, high level assessment document presentations, detailed design document presentations, level of effort estimates, test case reviews, and defect analysis.
• Led the development of web based front end GUI design and internal XML based interface messaging for a system involving multiple integrated Oracle applications for the ordering, provisioning, billing, international regulatory compliance, and status reporting of Verizon managed services.
• Wrote high level analysis and follow up design specifications for XML interfacing between an acquisitions contract management system and network solutions, ordering, billing, and provisioning system.
• Implemented a user stories and criteria Scrum/Agile approach streamlining billing system change requests directly into screen mockups, database table specifications, user training, and programming and test specifications.
• Fielded and managed development, test, and production defects through Mercury Quality Center and worked with development team debugging/modifying Java code and SQL scripts.
• Coordinated Quality Assurance analysts towards creating standardized/consistent test data supporting all phases of software design and development, unit level testing, acceptance testing, and test and production defect analysis.
• Participated in scrums work sessions establishing business requirements and translating them into system requirements and programming tasks for 4-6 week release cycles.
• Coordinated Agile release cycles through deployment with business owners, business analysts, off shore developers, on shore developers, database analysts/administrators, QA, and test.
• Designed database specifications and wrote dev/test/prod SQL scripts for additions and changes to development, test, and production Oracle databases.

Confidential

Technical PM

• Completed high level requirements and technical database design for a call center trouble ticket messaging gateway between multiple companies sharing fiber telecommunications circuits.
• Completed analysis and design of XML data formatting/mapping and Oracle database schema.
• Developed trouble ticketing use cases, screen mockups GUI , reports, and database table specifications.
• Packaged analysis and design documentation into a statement of work format to prepare an RFP for building the messaging gateway

Confidential

Program Manager

• Achieved PMP certification 2003

• Chartered and coordinated a supplier relationship between an Asian solar energy manufacturing factory and a Denver based company. Wrote and coordinated non-disclosure agreements and non-compete agreements
• Designed and managed contract ordering and delivery processes

Various Federal Government Agencies and Regulated Corporations

• Managed 5 software development billing systems projects with a pool of 25 web front end and database software developers J2EE/Oracle , provisioning engineers, testers, configuration management managers, database administrators, and Unix and NT operating systems administrators.
• Improved software deployment success defect free and eliminated rework by implementing pre-launch cross functional walk through meetings.

• Wrote a detailed project charter and plan, business and system requirements, and task assignments for a project diverting a contract penalty clause from being triggered. Managed and tracked 17 team members completing cross-organizational tasks for improving the mainframe processing efficiency of 70 mainframe DB2 wireless cell phone monthly bill cycles. Diverted the penalty clause from being triggered by reducing mainframe processing time by more than 170 hours per month.
• Managed cross functional team of 45 IT professionals in multiple telecommunication engineering/provisioning projects simultaneously conducting hardware and software specifications, systems architecture, IP requirements and installation, enterprise server installations, system administration, C /J2EE programming, Oracle Forms programming, Informix forms programming, Oracle database administration, capacity planning, COTS desktop deployment SMS , quality assurance, technical writing, OS and DB software testing, manageability and monitoring hardware and software.
• Implemented CMMI for 2 corporations collecting and documenting applications specifications and subject matter expert SME institutional knowledge in preparation of the sale of their companies.
• Wrote high level requirements and requests for proposal RFP for optical character recognition for hand printed text system.
• Managed office automation and Geographic Information Systems hardware/software acquisitions contracts and informally resolved disputes with vendors. Documented and escalated cases of non delivery of contracted goods and services. Set precedents.
• 'C' programming data packet interpretation for avionics automated test equipment ATE application.
• 'C' programming for a distributed desktop personnel deployment application interfacing with work hours and payroll systems.
• SDLC Mainframe Systems Analyst for business applications.