SUMMARY:

• Project Management tools, reporting, lifecycle, proficient at all PMO implementation levels
• Scrum/Agile 1.5 yrs. (Fundamentals Certified), Waterfall 10+ yrs.
• Fully English/Spanish bilingual Risk/Issue assessment and mitigation
• Communicating at all levels of Management Microsoft Office, SharePoint
• Clarity, Primavera, MS Project Business Analysis
• PMBOK standards
• Vendor Relations and Negotiation Resource team leadership
• Financial responsibility to $2.5 million
• Team sizes up to 21 PM’s
• Handled portfolio sizes up to 50 simultaneous projects year+ proven PM track record
• Financial,, Health, Manufacturing, Logistics, Software industry experience.

TECHNICAL SKILLS:

• Amex SDLC - Agile Methodology
• Share Point business solutions
• Oracle basics
• Scrum Fundamentals
• Microsoft Visio
• Microsoft Project
• Total Quality Management
• Microsoft Office suite
• IBM 370/30xx Systems Programming
• Niku-Clarity
• Mercury Quality Center
• IBM VTAM/SNA Systems Programming
• Primavera
• Project Management
• Internet development strategies
• Leading Teams
• Motorola Introduction to Quality
• Tcp-ip networking
• Time Management
• Building Teamwork
• Fortran, Cobol, Assembler, PL/I, RPG
• Stress Management
• Effective Listening
• Informatica Power-Mart/PowerCenter
• Quality Customer Service
• Managing Personal Growth
• ON/2 SFS General Class & Internals
• Harvard program on negotiation method
• Business Negotiation Skills
• Mac OS/X
• SCO Unix
• Satellite Data Communications
• Structured Programming
• Frontline Leadership
• Problem Solving and Decision-making

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager-Business Analyst

Responsibilities:

• Support project and analysis tasks to review several Telecommunications Contracts for Confidential America.
• Structured the tools (Excel and SharePoint) to collect, process and report from vendor responses, country input and correlate contract information.
• 5-year Contract value for the initiative: $8.3MM, average savings for the remainder value 15%.
• Stakeholder communications: weekly status meetings, dashboards.
• Extract Data Warehouse spend and category information for analysis.
• Vendor management and communications.
• Resource allocation, matrix for in-country resources.
• Issues tracking, risk analysis and mitigation.

Confidential

Project Manager

Responsibilities:

• Joined as Latin America Implementation Project Manager, assigned to highly visible customer in Mexico (Telmex).
• Client liaison responsible for project deliverables.
• Managed risks and issues reflected on viable deployment.
• Followed PMO standards for both companies.

Confidential

Project Manager

Responsibilities:

• Joined as a member of the Confidential .COM User Experience Technologies Front Door group, responsible for early stage high level estimation for Consumer and Business oriented initiatives.
• Handling small to large scale customer portal initiatives, evaluating impacts and assigning to internal SME groups for disposition.
• Coordinate any Program or Project Manager communications and requests between SME, Architects and Development teams.
• Responsible for streamlining tools and initiatives in SharePoint for report production and task automation
• Throughput of 10 daily requests.

Confidential

Project Manager

Responsibilities:

• Engaged to support Latin America Call Center Technologies implementations after a previous successful tenure with Confidential .
• Support outsource contract teaming up with IBM.
• Assist with Project management framework.
• Provide with Business Analysis as necessary.

Confidential

Project Manager

Responsibilities:

• Responsible to manage Credit Bureau related projects.
• Following Amex Agile SDLC Project Management methodology.
• Handling multiple project portfolio (3 to 10Technical translation to Spanish and Portuguese.

Confidential

Project Manager

Responsibilities:

• Engaged to support Latin America Call Center Technologies.
• Assist with Project related activities for planning and implementation.
• Provide with Business Analysis and Project Management advising for each phase.
• Technical translation to Spanish and Portuguese.

Confidential

Project Manager- Business Analyst

Responsibilities:

• Lead the Communications Capabilities Business team on multiple System Development initiatives using Waterfall and Agile methodologies, following established Project Management processes, as well as Amex Agile.
• Responsibilities include Business Analysis, Backlog Product Manager process flow documentation and translation into the Product Log as requirements.
• Quality center scripts development and execution.
• Value of managed portfolio: $2MM.
• PMO Information Systems: Clarity & Share Point.

Confidential

Senior Project Manager

Responsibilities:

• Manage Clinical and Hospital software implementation to support enhanced workflow, Federal and State regulations, Patient electronic records systems as well as real time reporting as part of Confidential ís meaningful use strategy.
• Clinical and Supply Chain Software updates and upgrades coordination and management for the divisional Hospitals.
• Proof of concept Project Management for Emergency Room (ER) cardiac arrest information transmission from ambulance to hospital for an increased 30% survivability for STEMI (myocardial infarct) patients. Coordinated with County, State, Competitor Hospitals and private ambulance services.
• PMO implementation support for Project reporting, management and governance.

Confidential

Project Manager

Responsibilities:

• Engaged to handle the anti-malware (Sophos) corporate upgrade for all global offices and 32 ships for over 9,000 devices including servers, laptops and workstations.
• Portfolio included an AS400 JDE log security reporting rollout and the planning phase of an AS400 replication proposal.
• Budget controlled was for $750,000 for all project phases from initiation to deployment.
• Main project team size was around 15 Technical/Engineering experts (SMEís).
• PMO Information System was Clarity.

Confidential

Project Manager

Responsibilities:

• Employed temporarily to lead a portfolio of 12 projects dealing with a major network separation initiative, budgeted at
• $2.5MM with a team size of 15 Network and operations experts.
• Other portfolio components included server and data center migration, VPN configuration for B2B links, LAN/WAN implementation for US sites, including planning, risk and change management as well as budget control. Budget size varied from $40,000 to $150,000; with a team member size from 3 to 8 people.
• PMO Information System utilized was Primavera.

Confidential

Program Manager Contract

Responsibilities:

• Contracted to lead the Latin America Global store Web based platform implementation under the corporate PMO to implement Dell's global internet portal for Latin America following Microsoft's MSF at CMM level 2.
• Budget established was for $1,200MM, led the project phases from initiation to design.
• Team size was 10 experts during planning.
• PMO Information System used was Clarity.

Confidential

Technology Program Manager

Responsibilities:

• Assigned to perform all Project Management activities under the PMO for the University’s headquarters and 80 sites, integrating them to the Active Directory structure as well as a standardized workstation XP image.
• Included all related SharePoint intranet, collaboration and team sites, acting as necessary as Business Analyst for internal facing team sites based on Share Point.
• Responsibilities included any infrastructure related initiatives such as server,audio and video IP conferencing & collaboration based on Nortelís solution as well as Active directory, SMS & Exchange projects.
• PMO Information System utilized was Clarity.

Confidential

Senior Technology Project Manager

Responsibilities:

• Contracted by the CTO for this subsidiary, to direct a staff of 3 managers to handle several mission critical projects including Database, Web and TCP/IP networking including 5 outside project managers and other technical resources.
• Handled the network security portion of the merger, securing the perimeter and integrating to the global network.
• Developed and presented new technology initiatives in business terms to tackle customer service and workflow streamlining.
• Planned directed and executed 3 corporate sites move to an 11-story building as well as the migration of over 200 branches to a new backbone network in time, within budget following stringent corporate project and technical management guidelines.
• PMO Information System using Microsoft Project Server.

Confidential

Project Manager

Responsibilities:

• Contracted to lead project planning and execution for platform standardization and workstation/server building moves for over 2,000 positions at Washington Mutual Bank in Jacksonville, Florida and South Carolina mortgage operations headquarter buildings.
• PMO centralized tool used was Microsoft Project server.
• Engaged in several high visibility projects for Associates-Citibank Puerto Rico. Responsibilities included preparation of operational procedures. RFPís and project management documentation in preparation for a full-scope Systems Audit that was successfully undertaken with no audit comments issued.
• Worked with team sizes varying from 5 to 32 people in multiple sites including outsourced resources.

Confidential

Regional Project Manager

Responsibilities:

• Led the Internet metrics data warehousing development and implementation teams based on CMM level 3 standards utilizing Oracle and Informaticaís PowerCenter software suite. Project was budgeted for $1.5MM.
• Managed the strategic implementation for the global web based home banking platform throughout the Latin America region for 3 countries. Average Budget per country was $600K, managing teams from 5 to 10 experts.
• Directed the Regional Project Management function of concurrent application and networking projects that supported complex business initiatives. Managed projects across multiple disciplines, countries and continents ranging from software implementations like Cards applications in Singapore, Lotus Notes and Internet-Intranet solutions to other IT projects, such as LAN - WAN integrations supporting Card and financial mission critical systems. Provided leadership and matrix team integration to local country project managers (from 3 to 21 project leaders) resulting in successful implementations.
• Matrix Project Management structure was comprised of 21 in-country Project Managers with a variety of budgets from
• $100K to $1.5MM.
• Directed the Field Services organization for Mexico, coordinating a staff of 3 managers and over 30 Engineers and Technicians.
• Improved quality delivery of installation and maintenance for all LAN infrastructure, implemented standardized cabling, servers, PC and provided support for data (tcp/ip) and voice communications (Nortel Meridian 1) projects. On the operations side, accomplished the reduction of mean time to repair from 72 to 24 hours and decreased per seat cost from an average of $75 to $25; while managing an annual operational budget of $1.7MM.
• Collaborated as local Project Manager for Global and Regional Network and Application initiatives.
• Managed 3 Technical Department Managers with a total staff of 32 Engineers, consultants and technicians.
• Established and managed two consulting and systems integration companies to support Shared Financialís ON2 high availability financial transaction system for Bancomer (Mexico's largest bank) based on Stratusí fault tolerant systems.
• Secured and maintained telecommunications and systems development consulting assignments with Fortune 500 companies in Mexico, managing a portfolio of contracts worth $250M.
• Team size was variable from 5 to 12 members.