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Cloud Business Analyst/solution Engineer Resume

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Bothell, WA

SUMMARY:

  • I am a Project Manager, Agile Coach and certified Scrum Master with a recent specialization in cloud development
  • 8 years of experience managing projects, and a passion for leading Agile teams to achieve results in a fast - paced IT environment.
  • Certified Scrum Master Project Management (PMI) Written & Oral Communication
  • Team Coaching Microservices User Story Writing
  • Agile Transformation Cloud Computing Processes Database Systems Engineering
  • SAFe Agile MS Office,TDM, JIRA,SharePoint Scrum, Kanban, Lean

PROFESSIONAL EXPERIENCE:

Confidential, Bothell, WA

Cloud Business Analyst/Solution Engineer

Responsibilities:

  • Implementing Microservices cloud system architecture (eg, domain driven design, bounded context, unified modeling language, system of record, etc.) as part of a SAFe transformation process.
  • Participating in design/architecture discussions to identify high level project requirements.
  • Drafting user stories in consultation with application reps, SEs and developers that update database structures/fields/data attributes, enhance webservices, or identify test support as needed.
  • Working with Scrum masters on the in corporation of user stories into the development process.
  • Assisting testers with review of test cases in support of user stories.
  • Contributing to planning sessions addressing EDF process improvements.

Confidential

Business Analyst/Solution Engineer

Responsibilities:

  • Coaching teams - Engaged Scrum teams as an embedded coach and responded to ad-hoc requests, and performed maturity evaluations of their performance. Participated in regular team ceremonies (e.g., standups, planning, retrospectives) and served for 3 months as acting Scrum Master for a team. Provided sessions for the launch of new teams and in support of existing teams being converted to a truer Scrum model. Coaching efforts addressed ceremony management, workflow processes, release planning, team working agreements, and other Agile areas.
  • Creating/maintaining materials - Updated and created Agile decks and videos focused on: Introduction to Agile & Scrum, roles & responsibilities, ceremonies, user story estimation techniques, portfolio management, Kanban and other Agile topics. Led a team initiative to create 16 videos on Rally usage and user story writing. Led online brownbag presentations and discussions on Agile topics.
  • Leading a Scrum team model effort/communicating to and coaching leadership - Participated in a proof of concept illustrating the benefits of truer Agile to the DE organization. Led the effort to establish automated Scrum team success measurements. Helped develop a program targeted at leadership that would facilitate the successful adoption of Agile organization-wide. This “Future of Agile Transformation" program addressed 6 broad themes: code quality & deployment, data & metrics, roles & resourcing, priority & focus, culture & trust, and project funding, sizing & intake.

Confidential, Seattle, WA

Technical Account Manager

Responsibilities:

  • Developed the voice recognition software embedded in the Amazon Echo, Dash and Fire Phone products that launched in 2014. Managed the product backlog, participated in Scrums that produced the beta UI used by testers pre-release, and led a team of contractors.
  • Led a cross-functional KDP team that reduced publisher contacts by 25%. Created the project charter and schedule, employed Scrum methodology to upgrade the webpage, created the guide Building Your Book for Kindle, and led localization teams to translate that guide into 4 EU languages.
  • Served as content lead for KDP’s Italy launch in 2011. Performed webpage localization, coordinated with a team of editors to produce customer-facing content, partnered with software development engineers on sprint-driven implementation of user-facing web-based content, and filed software bugs with JIRA to assist a development team in resolving post-launch issues expediently and effectively.
  • Customized the Italian language dictionary for Kindle’s Italy launch. Tested content for speed, accuracy, efficacy and grammatical correctness, and contributed QA support to a Scrum team that used 5 iteration cycles to refine the dictionary in time for launch.

Confidential, Seattle, WA

Supply Chain Operations Rep

Responsibilities:

  • Drafted study “Adapting Starbucks’ Corporate Social Responsibility Policies and Practices to Italy,” an examination of steps required to succeed in the Italian coffeehouse market.
  • Communicated solutions and options to licensed store team leaders by sharing product knowledge, promotional activities, and company policies and philosophies.

Confidential, Seattle, WA

Director, Research and Information

Responsibilities:

  • Managed small research staff of Confidential, an international agriculture and food consulting firm.
  • Developed new business contacts through outreach and grant proposal writing.
  • Conducted research projects and market feasibility studies on US exports overseas.
  • Managed growth of global pesticide residues database from 45,000 to 114,000 entries and 24 to36 countries.

Confidential, Washington, DC

Executive Director

Responsibilities:

  • Team leadership - Directed projects chosen by board of directors; conceived of and launched a 3-year project on the developing world and the multilateral trading system where I managed a series of consultations between the Confidential and food policy leaders from South America, Africa and Asia prior to WTO negotiations; led a project to re-define the Confidential ’s organizational structure, mission and ideological approach; ensured successful project completions despite two-thirds turnover of Confidential team .
  • Business administration - Managed annual budget of $200,000 - $300,000; oversaw the bookkeeping and financial reporting, bills payments and deposits, solicitations and invoices, staff raises and other financial matters; restructured the office staffing to better address logistical and growth needs.
  • Project management - Chaired a fundraising project that raised $1.1 million over seven years; organized all stakeholder involvement from drafting of project charters to customer acceptance of final project deliverables; projects covered industry-specific concerns to cross-national relations to sustainability; staged forums all over the world involving team leadership, agenda development, speaker relations, hotel negotiations, public invitations, and other project tasks.
  • Written & oral communication - Interacted with CEOs and business executives, Ministers and government officials, farm leaders, academic experts, and office staff; communication efforts addressed development, press outreach, government contacts, and general network expansion; conceived of core position paper series concept and led efforts to research, draft, edit and promote the series.

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