Senior Sales Force Administrator/sr. Business Analyst /consultant Resume
SUMMARY:
- 18 plus years of Software Industry experience in varied domains such as Health, Finance, Insurance, Online Education, Manufacturing, Software Product Development and Software Services, Consulting and Automotive, Government, and Industrial Automation.
- Over 10 years of Project Management experience; rich team management experience; authored various proposals and client demonstrations.
- 8 Years of Business Analysis, mapping Business requirements to Tech requirements. Expertise in RDBMS
- Strong understanding of CRMS,5 years experience in Salesforce projects
- Expertise in full Software Development Life Cycle and Object Oriented Analysis & Design, focusing on web - based applications, SOA.
- Rich Technical and Functional knowledge gained through experience in IT Industry.
- Proficient in client interaction, developing client relationship; successfully completed various major projects from inception, implementation to delivery.
- Worked on different types of projects such as Development, Maintenance, Reverse Engineering, Re-engineering, and Conversion.
- Demonstrated proficiency in Systems & Architecture Strategy definitions, Software quality processes, leading and mentoring individuals, and involved in Application Design review and high-end consulting.
PROFESSIONAL EXPERTISE:
Functions performed:Senior Application Developer, Project Manager, Project Leader, Technical Lead, Software Engineer, ERP Administrator,SCRUM Master, Salesforce Administrator, Business Analyst, Salesforce Administrator, Salesforce Project Manager
TECHNICAL SKILLS:
Technologies: ERP, CRMs, Salesforce, Mobile Technologies,.NET 4.0 Frame work, C#,Objective C, Java SDK for Android, C, Java, JDBC, AJAX, XML, HTML, DHTML, WAP, JavaScript, VBScript, SQL Server, PostgreSQL, LDAP with Exchange Server,Ruby on Rails, Mobile Programming, Objective C, ColdFusion 9, Flex, PHP.
Development Methodologies: User Stories Agile Scrum, Water Fall,Agile
Version Controllers: SCM, SVN, Visual SourceSafe.
Application Servers: IIS, Apache,JRUN,IBM Websphere.
RDBMS: Oracle 10g, MS SQL Server, PostgreSQL, MySQL, MS Access.
Systems: Windows (XP, 2010),Mac Snow Leopard, Red Hat Linux
Others: MS Office, Microsoft Visio, ERWIN, VSS, SCM Source control, MS Project
IDE's: Macromedia DreamWeaver MX, ColdFusion Studio 4.0, Visual Studio.Net, Eclipse, Visual Interdev 6.0, Symantec Visual Café 3.0, Front Page, Ultradev DreamWeaver, CoffeeHouse for WML
EXPERIENCE:
Confidential
Senior Sales force Administrator/Sr. Business Analyst /Consultant
Responsibilities:
- Understanding, documenting Business Client Business requirements, Building Agile User Stories, Mapping Business Requirements to technical requirements in Salesforce, Configuring the Salesforce CRM,Data mapping, Data management and backups, Integration of new Apps into the system, User Profile administration, importing leads, Setting up workflow, Business Approval process, Analytics, Reporting, Setting up Dashboards.Coding Visual force pages for customization, Onsite contact for Salesforce for the inside sales teamSalesforce Lightening Interface, using the lightening framework components,Lightening App Builder
- Administration with Lightening Interface, Process Builder.
- Ensured Data Integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader and Admin Garage.
- Designed, setup and maintained Salesforce standard objects, customobjects and junction objects,while also structuring user roles, security profiles and workflow rules.
- Performed user and administration training sessions for clients to utilize salesforce and respective programs.
Confidential, New York, NY
Technical Lead
Responsibilities:
- Architect Technical Solutions for Confidential, Work with external third parties to assess partnerships and licensing opportunities.
- Work Hands on with developers for solutions and implement framework, provide solutions to implement business initiatives.
- Providing strategies and solutions based on analytics data for Confidential .
- To both the website and mobile Apps.
Confidential, New York, NY
Business Analyst and Data Specialist
Responsibilities:
- Analyzing Data, Reporting on Site Data Pattern, Architecting new systems, Developing business ideas to build revisits and membership, publishing tools, enhancing the current systems,
- Leading Integrations and configurations, giving out Technical Design, Status reporting, follow-up of meetings through minutes of the meeting, analyzing and revisiting risks, technical analysis, design.
- Architecting and Developing a publishing tool which would replace the existing publishing tool, SPECTRA used to publish the magazines Food and Wine, Departures, Travel and Leisure.
- Working on the existing site on optimization and enhancements.
Confidential, New York, NY
Project Manager
Responsibilities:
- Leading Migration,Integrations and configurations, giving out Technical Design, Status reporting, follow-up of meetings through minutes of the meeting, analyzing and revisiting risks, technical analysis, design.
Tools: Operating system: Windows XP. Languages and Software: ColdFusion MX, Oracle 9i, SSL, XML,JavaScript, Ajax.
Confidential, Newtown, PA
Lead Projects and Applications
Responsibilities:
- Improving and enhancing the current systems, Leading Integrations and configurations, giving out Technical Design, Status reporting, follow-up of meetings through minutes of the meeting, analyzing and revisiting risks, involved in the architecture phase, proof of concept creation, analysis, design, contributed to the testing strategy, performance tuning, deployment planning, delegating work to the team members.
- Configuration credentials and zero development for any new client.
Tools: Operating system: Windows XP. Languages and Software: ColdFusion MX, SQL Server 2005, SSL, XML, DOM, DHTML, JavaScript, Ajax.
Confidential, New York, NY
Senior Technical Lead
Responsibilities:
- Status reporting, follow-up of meetings through minutes of the meeting, analyzing and revisiting risks, involved in the architecture phase, proof of concept creation, analysis, design, contributed to the testing strategy, performance tuning, deployment planning, delegating work to the team members, training the new team members, resolving technical difficulties of the team and evolving strategies to overcome technical limitations, interviewing suitable candidates, team building, quality control and process improvement.
Tools: Operating system: Windows 2003. Languages and Software: ColdFusion MX, SQL Server 2000, MapXtreme 3.0, Acrobat FDF Tool Kit, JavaScript, Ajax.
