SUMMARY:

• Pharmacy Operations Management Financial & Cost Controls Pharmacy Services
• Multifaceted and results - oriented healthcare management professional with comprehensive experience as a Pharmacist in retail store and hospital settings.
• Proactive and resourceful pharmacy manager with demonstrated success in expansion of pharmacy services with medical screenings, glucose, cholesterol and hypertension tests, and special programs including Diabetes Awareness, Flu Clinics
• Blood Pressure Awareness, and Susan B. Komen Cancer Awareness programs. Collaborative and hands-on team leader with excellent communication and interpersonal abilities to build rapport with patients, staff, students, and other key
• Stakeholders to provide medical advice and patient counseling, answer inquiries, and conduct community learning as Preceptor for students and Lab Instructor at Massachusetts Colege of Pharmacy and Allied Health Sciences.
• Staff Supervision//Performance Management Student Preceptor Colege Instructor
• Quality Assurance Regulatory Compliance Patient Counselor & Advisor Community Relations
• Immunizations Medical Programs & Awareness Campaigns Drug Administration & Control
• Policies & Procedures Process Improvements Regulatory Compliance Billing & Complaint Resolution

PROFESSIONAL EXPERIENCE:

Confidential

Pharmacy Business Consultant

Responsibilities:

• Acts as an instructor and subject matter expert to provide advice, guidance and feedback on store operations and business strategy.
• Develops and maintains a strong base of working noledge of the retail market, including industry trends, competitive intel, and pressures facing customers.
• Drives results by mapping opportunities to specific need and driving acceptance of recommendations by diagnosing the problems and supporting the implementation of targeted situations.
• Addresses existing problems within basic pharmacy functional areas to identify potential areas of weakness within the operation.
• Increase customer retention through development of productive business relationships by understanding customers strategic business objectives and decision making process to motivate behavioral change to improve profitability.

Confidential

Clinical Review Pharmacist

Responsibilities:

• Reviewed prior authorization requests and made determinations for drug products according to member benefits and coverage criteria of BCBSNC. Provided clinical guidance and support to non-clinical intake staff.

Confidential

Clinical Pharmacist, Subject Matter Expert, Quality Assurance

Responsibilities:

• Reviewed Medicare Part D medication coverage determination and appealed requests. Analyzed appealed review statistics to note trends in quality and reported findings to CVS/Caremark’s appeal committees. Researched and remained current on the latest drug information by investigating professional resources such as Micro Medex and National Comprehensive Cancer Network.

Confidential, Cary, NC

Clinical Pharmacist

Responsibilities:

• Conducted a comprehensive clinical review of pharmacotherapy for each patient including drug utilizations, counseling, compliance, drug interaction screening, side TEMPeffect profiling, and drug administration support.
• Documented interventions and results of pharmacotherapy review of care plans in patient charts.
• Pharmacovigilance and Adverse Drug Events reporting to drug manufacturers

Confidential

Missionary Worker

Responsibilities:

• Nonprofit organization serving children within impoverished schools in other parts of the world.
• Completion of much needed sustainable, infrastructural and revenue generating school building projects (playground and farming)
• Teaching students about health, hygiene and bodily functions.

Confidential, Boston, MA

Pharmacy Practice Preceptor

Responsibilities:

• Preceptor for IPPE third year and APPE 6th year rotation student interns.
• Instructor in Physical Assessment Lab with responsibility for student teaching and assessment of skills in blood pressure monitoring, inhaler use, and blood sugar management to ensure quality patient care.
• Provided oversight for chart note writing to ensure accuracy, completeness and quality continuity of care.

Confidential

Pharmacy Manager

Responsibilities:

• Provided leadership and oversight for daily pharmacy operations, financial and performance metrics, cost controls, regulatory compliance, and customer service.
• Monitored store performance for key financial, operational, and performance metrics to ensure optimal productivity and efficiency.
• Proactively managed pharmaceutical care and patient counseling with medical advice, response to clinical inquiries, ensure best possible treatment for individual patients, and appropriate use of medications including over-the-counter medications.
• Reviews and interprets orders and prescriptions written by authorized prescribers to assure accuracy and appropriateness prior to entry onto the patient profile.
• Assesses relevant patient data, in conjunction with prescribed therapies and makes appropriate pharmaceutical care interventions.
• Compounds and oversees the preparation and dispensing of medications including sterile products using standard formulas, processes and procedures.
• Provides information to consumers and healthcare professionals.
• Counsels patients and appropriate family members regarding pharmaceutical care issues and lifestyle modifications.
• Directs and supervises support personnel engaged in pharmaceutical activities.
• Adheres to federal, state, local and institutional policies, procedures, standards and regulations.

Confidential, Westwood, MA

Pharmacist

Responsibilities:

• Managed dispensation of prescriptions ensuring accuracy, appropriateness, and safety for the individual patient.
• Counseled and advised patients on dosage, appropriate form of medication including tablets, injection, ointment or inhaler; advised patient relatives or caregivers on appropriate treatments.
• Liaison with other medical staff on patient problems with medications, participation in ward rounds, taking patient histories, and decisions about treatments.
• Supervised and managed performance of less experienced staff.