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Business Analyst Resume Profile

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SKILLS:

PeopleSoft HCM 7.5, 8.3, 8.9, 9.0, 9.1 9.2, PeopleSoft Base Benefit and BenAdmin 8.3 8.9, 9.0, 9..1 9.2, PeopleTool 8.15.14 - Application Designer, e-Benefits 9.2, e-Compensation, e-Profile, e-Pay, PeopleSoft Query Power User, Workday HCM, SAP-R/3/HRIS, Toad for Oracle SQL Editor, Clear Quest Application Change Management, Stat Change Management Tool, HP Quality Center SQL, Data Mover Scripts DMS , Araxis Merge, SmartFTP, HMTL, Telnet execute SQRs, R R Report Writer, Business Objects, Cognos, Impromptu, Crystal Reporting, Visio, Word for Windows, Excel, Excel for C.I., Access, PowerPoint, Microsoft Project, Microsoft Outlook, Lotus Notes, and Internet.

PROFESSIONAL EXPERIENCE:

Confidential

Serves as a senior subject matter expert for content, processes, and procedures associated with the PeopleSoft Human Capital application. Develop and implement best practice business processes to optimize organizational performance. Defines detailed requirements, analyzes business needs, and validates PeopleSoft solutions with the client. Works with technical staff to evaluate and integrate customizations into business processes. Manages and performs system testing and training of end users. Ensures process design and implementation meets business needs. Develops and maintains application and user documentation, as required.

Confidential

Validate PeopleSoft personal, job, compensation and payroll data converted into Workday. Identify collect and determine defaults for critical and missing data. Analyze legacy data and identify problems and issues with respect to the new system. Create User Acceptance Testing UAT scripts for user test cycles for job data transactions, position management, transfers, promotions and employee self service. Participate in Workday UAT.

Confidential

PeopleSoft Benefits 9.1 upgrade and program redesign functional lead. Gathered, documented and translated business requirements into functional and technical specs. Make recommendations on online and functional application processes, identity and documented delivered functionality that fulfill processing needs. Prepared requirement, design and application configuration documentation. Annual Open Enrollment OE configuration, scheduling, program, plans, rates, deductions and eligibility changes. Day to day production support. Collaborated with Human Resources and technical departments. Project Plan creation and management.

Confidential

PeopleSoft Benefits 8.9 reimplementation and 9.1 upgrade functional lead. Reviewed, evaluated and analyzed benefits processes and user needs. Made recommendations on online and functional application processes, identified and documented delivered functionality that fulfill processing needs. Prepared requirement, design and application configuration documentation. Annual Open Enrollment OE configuration, scheduling, program, plan, rate deductions and eligibility changes. Created functional business requirements and test scripts. Functional 9.1 ecompenstation implementation lead Benefits subject matter expert.

Confidential

  • Served as a benefits product specialist for both implementations and upgrades. Reviewed, evaluated and analyzed benefits processes and user needs. Outlined online and functional application processes identified data compliance issues provided oversight for data cleanup. Lead benefits fit gap analysis and resolution. Evaluated business process problems to determine system issues and resolution required to resolve the issues. Identified and documented new functionality prepared design documents for implementation of the new functionality as part of upgrade. Prepared requirement definitions, process designs, functional application designs, application configuration documents, online setup. Created Statement of Work SOWs for functional and technical services. Responsible for resolution of all benefits related service and incident requests. Unit and regression tested all systems modifications. Evaluated system readiness level of effort. Partnered with Benefits, Technical and Quality Assurance teams. PeopleSoft benefits and human resources module subject matter expert for PeopleSoft 9.0 upgrade.
  • UAT lead, developed and implemented testing methods to perform functional Health and Welfare and Defined Benefits testing. Provided the test area with parameters for sample testing and specify tests approach and plans. Compiled data and define changes required in testing procedures or new testing requirements. Wrote test scripts using business requirements documents, designed test procedures. Analyzed test results and metrics.

Confidential

  • Responsible for: functional requirements definition analysis, functional design, implementation and maintenance, which included conducting fit/gap analysis, creating general designs, defining approaches, performing data validation, data cleanup, business process analysis, data conversion, configuration, testing and functional training for a multiple phased full cycle implementation. Created and modified business requirements documents. Worked with technical developers examined and made recommendations regarding technical design and phased implementation of Benefits Administration module. Prepared problem definition and requirement statements for the solution of business and technical problems. Analyzed documents and made recommendations to improve procedures and facilitate process efficiencies in the benefits functions. Additional responsibilities related specifically to rollout/cutover support included data and product mapping for conversions, review of specifications for data migration and ensuring the quality and integrity of data from interfaces and conversion. Problem resolution liaison between the Technical Team, Healthcare Carriers and End
  • Users. Lead for benefits systems issue resolution and upgrades. Lead project team that included consultants. PeopleSoft benefits module subject matter expert. 24/7 On-call Production Support and generated ad hoc reports on demand.

Confidential

Recommended system enhancements and controls. Assisted with the annual open enrollment setup and data processing. Assisted with the annual compensation training of managers on use of the salary.com compensation management database. Analyze compensation database results and reports to ensure recommendation were within the budgeted amount, prior to upload into PeopleSoft. Gathered job market data using various resources. Analyzed market data. Phase I - lead on Health Welfare outsource process, research, data gathering and selection. Tested newly established vendor interfaces. Educate employees on HRIS and e-benefits capabilities. Processed complex and common benefits transactions in PeopleSoft. Analyzed and prepared monthly premiums payments. Charged with preparation and data collection for 5500 reports. Interfaced with employees, IT, payroll and legal department. Trained end users on PeopleSoft BenAdmin processing, PSQuery and MicroSoft excel Created Ad hoc PSQueries as needed.

Confidential

  • Managed health insurance benefits for 1000 employees including the yearly budget. Responsible for compliance with all requirements of laws and regulations related to employee benefit issues. Assisted with annual premium negotiations. Built and maintained positive working relationships with clients and vendors. Worked closely with internal and external counsel. Set-up annual e-benefits Open Enrollment OE events in PeopleSoft, including program changes, benefit tables and rate updates for multiple company enrollment groups. Monitored the processed and generated confirmation statements. Prepare departmental communications. Was responsible for the monthly vendor premiums, new hire orientations, and employee exits. Produced data for annual workers' comp audit, 5500 preparation, retirement plan distribution and discrimination testing. Responsible for annual Health Fair and monthly Wellness Programs at three locations, including company blood drive. Supervised Benefits Coordinator and interns. Interfaced regularly with employees and vendors. Partnered with Human Resources and Payroll.
  • Managed day-to-day systems operations, delivered comprehensive communications internally and externally and developed appropriate training programs for user audiences. Managed data integrity and maintained the internal company system for values, codes, tables and security. Recommended and prioritized system enhancements and controls. Supervised HRIS and Benefits coordinators and interns. Lead on implementations and upgrade of HRIS and Benefits PeopleSoft and Intranet site. Provided analyses of impact/ benefit of using PeopleSoft ELM module for training and development. Prepared test scenarios and system test. Trained new employees on system use and updated users as new releases and software revisions occurred. Educated end-users on company structure, and HRIS and e-benefits capabilities, was responsible for all company reports, including EEO, turnover and diversity. Managed payroll interface and processed including researching payroll issues and enforcing adherence to audit and department guidelines developed fit/gap analysis. Served as liaison with the IT department on functional and technical matters, upgrades and interfaces. PeopleSoft functional expert.

Confidential

Was responsible for the oversight of the year-end systems process training for company-wide HR management staff. This involved developing training manuals, conducting training sessions, coordinating with the technology group to ensure training site computers were equipped with training applications and security access was granted for all participants. Participated in and analyzed Tower Perrins survey as part of pay for performance conversion. Assisted with the design and implementation of deferred compensation feed from PeopleSoft to an external vendor. Coordinated annual compensation systems testing. Wrote testing scenarios and supervised user acceptance testing. Responsible for troubleshooting data and programming PeopleSoft and Comp Track in-house compensation processing system issues. Produced ad hoc reports on request.

Confidential

  • Administered all processes related to new hire processing, contractor information, contracts and employment opportunities for the IT department. Managed Human Resource functions including new hire orientations, exit interviews, compensation, and benefits issues, policy interpretation. Resolved Employee Relations issues coached and counseled employees. Setup and administered annual employee health fairs. Recruited technical and non-technical staff as needed. Worked on project team for ISO 9000 certification. Lead on H-1 Visa and expatiate process. Handled various special projects, which included analysis of employees, salary, paid time off for acquired companies IT employees Republic National Bank . Created ad hoc reports on request. Supervised a HR manager and coordinator.
  • Managed all business-critical HRIS functions. Developed and maintained various automated database and file management systems and processes. Supervised development, organization and administration of database reporting for CSC as well as our clients JP Morgan and Republic National Bank. Contributed to all required basic and customized management reporting on Human Resources activities and programs. Analyzed McLagan survey to establish benchmark for positions. Managed annual merit/incentive compensation process. Interfaced both with both local and global management and partnered companies' AT T, Bell Atlantic BANI , and Andersen Consulting , HR staff that feed database systems in the United States and London at the JP Morgan site in preparation for monthly Board of Directors meetings. Offsite division lead on companywide SAP implementation, responsible for business requirements, data cleanup and testing. Onsite SAP Human Resources and query subject matter expert.

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