SUMMARY

• Extensively drove projects from Initiation to Deployment through progressively elaborating project management principles and business analysis standards through best practices and processes as depicted in PMBOK and BABOK.
• Impeccable experience in bringing value add to the organizations through Return of Investment (ROI), Options Analysis and Cost Benefit Analysis (CBA) and Earned Value Management (EVM).
• Excellent business writing skills in developing Business Requirements Documents (BRD), Functional Specification Document (FSD), Systems Requirements Design (SRD) and Technical Design Document (TSD) etc.
• Experience in eliciting requirements using analysis techniques such as Interviewing, Questionnaires/Surveys, Document Analysis, Reverse Engineering, Interface Analysis and Requirements Workshop.
• Extensive experience in handling varied stakeholders, conflicts, creating stakeholder communication plan/matrix, tackling Change requests and performing Impact, Root Cause, GAP, Interface Analysis.
• Advance level knowledge in tools like MS Visio, MS Excel, MS Word, StarUML, Rational Rose, LucidChart and ArgoUML in generating Use Cases, Class, Data Flow, Entity relationship (ER), Sequence diagrams and activity flow diagrams.
• Intermediate level of knowledge and experience in prototyping and UI/UX designing with basic programming languages like HTML. Prototyping tools hands on experience in Balsamiq, Adobe XD, Macaw and Axure.
• Enhanced time management skills while working in a deadline driven environments.
• Extensively used tools like Skype, WebEx and Slack for team collaboration.
• Strong knowledge on various financial instruments and asset classes like Equities, Fixed - Income products, Derivatives, Mutual Funds and Alternative Instruments.
• Strong background in analysing various financial metrics and hands on experience analysing financial and accounting statements such as Balance sheet, Income Statement and Cash Flow Statement.
• Extensive Knowledge in various finance portfolio concepts such as Asset Allocation, Drift, Portfolio Rebalancing, Investment Proposal and Portfolio Optimization.
• Strong knowledge of ITIL and Information Technology Service Management(ITSM) process.
• Experience using Citrix XenApp for virtualization to centrally-hosted Windows applications to local devices.
• Comprehensive knowledge in implementing applications into the Service Oriented Architecture (SOA) developing Web Services and APIs.
• Proficient cognizance of XML files, XML schemas, WSDL, SOAP, RESTfull, JSON, AJAX etc.
• Considerable implementation experience in process modelling of Databases, Data table structures, Schemas and OLTP databases.
• Strong skills in Structured Query Language (SQL) in retrieving, storing and processing data from databases using Data Definition Language (DDL) and Data Manipulation Language (DML).
• High-level operational mastery in Data Profiling, Data Governance, Data Mapping, Data Cleansing, Database Debugging and ETL processes.
• Strong Excel skills including pivot table, VLOOKUP, charts, conditional formatting, data validation etc.
• Extensively interacted with the designers, developers and testers in technical writing/documentation to ensure functional implementation of business requirements and system requirements for User Acceptance Testing, Test Plans, Test Case scenarios, Test Logs, Test Objectives, Defects etc
• Comprehensive knowledge in developing QA Test Plan, Test Conditions, and Test Cases, ensuring adequate testing of software both before and after completion; conducting and documenting UAT.
• Strong knowledge of regulatory compliance acts such as Fair Credit Reporting Act (FCRA) 1970, Foreign Account Tax Compliance Act (FATCA) rules, Securities Exchange Commission (SEC) policies and United States Workforce Rehabilitation Act 1973.

TECHNICAL SKILLS

• MethodologiesAgile
• Hybrid and Waterfall (Traditional) Diagramming ToolsMS Visio
• Gliffy
• Balsamiq Modelling toolsLucidChart
• StarUML
• ArgoUML
• UML Designer
• ERWin BI ToolsTableau
• PowerBI
• Cognos Agile ToolsAtlassian JIRA
• Rally
• VersionOne PM SoftwareMS Project
• Primavera
• TFS Web TechnologiesHTML
• CSS
• JavaScript
• XML
• Web Services
• API
• SOAP
• RESTfull
• AJAX
• JSON
• Java
• Asp.Net Testing ToolsHP QC
• Selenium
• Qtest
• SOAP UI
• TFS
• Postman Protocols HTTP
• FTP
• SMTP
• IMAP
• SOAP
• SAML ETLInformatica Powercenter
• SSIS DatabasesSQL Server 2008
• 2012 & 2014
• Oracle
• MySQL
• MS Access

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Sr. Business System Analyst

RESPONSIBILITIES:

• Assisted the business in redesigning the application workflow and created a TO-BE business process model by observing the inefficiencies in current-state workflow.
• Analysed impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business process perspective during design reviews.
• Conducted Focus Group Session with brokers and users, managers and other SMEs to identify those functionalities that would maximize the efficiency of the process.
• Collaborated withbusinessstakeholders in creation ofProductBacklog (PBI) and Prioritization.
• Collaborated with Scrum team for backlog refinement, Iteration planning, velocity planning
• Worked with the PMO andbusinessteams in tracking costs and creating ROI reports
• Performed a high-level Gap Analysis between the existing platform against thebusiness requirements
• Worked on UML Diagrams to create Activity Diagram, Sequence Diagram, and State Chart Diagram for better understanding.
• Interacted extensively with business through JAD sessions and one on one interview sessions to write use cases and designing graphical user interface prototype.
• Designed the crystal reports interface and assisted in automating weekly reports based on the client requirements.
• Acted as proxy product owner and maintained product backlog.
• Experience in handling System change requests and coordinating with CAB.
• Experienced in risk assessment for rebalancing portfolios for multiple stocks.
• Developed static mock-ups, wireframes and created dynamic prototypes using HTML and CSS.
• Created and delivered a A/B testing survey for clients for delivering a better user experience (UX) for both the business users and the company’s clients.
• Involved in creating a web Service Level Agreement (SLA) between the organization and service vendors.
• Assisted in developing and implementing java webservices.
• Experienced in data capture technology to import digitized documents into document management system.
• Assisted in development of API’s and tested the API’s by creating test suites with stub requests and responses in the SOAP UI and validated on various assertions.
• Used Confluence to host documents in a centralized location.
• Implemented JSON RESTful services in crystal reports for fetching data from multiple data sources.
• Coordinated User Acceptance Testing (UAT) with the UAT group to ensure the correct business logic.
• Assisted the product owner in converting high level requirements features into small user stories.
• Assisted team in playing Planning Poker to help team define story points for the user stories during the sprint planning session.
• Extensively applied the best use of JIRA tool’s features in keeping the track of User Stories, Tasks and progress of the work.
• Worked with Product Owner on artefacts Such as Product Backlog, Spring Backlog, Sprint and Release Burnup/Burndown charts.
• Made sure user stories adhere the INVEST criteria and assisted the product owner in prioritizing the backlog item using MOSCOW technique.

ENVIRONMENT: JIRA, HTML, CSS, JavaScript (AngularJS, Bootstrap, GulpJS, jQuery), SOA, MS Visio, MS Excel, Balsamiq, StarUML, Webservices, Soap, RESTful, JSON, SoapUI, XML, Oracle, Confluence.

Confidential, Cleveland, Ohio

Sr. Business systems Analyst/ Scrum Master

RESPONSIBILITIES:

• Facilitated scrum events like Daily Stand-up, Sprint Planning, Sprint Review, Backlog Grooming, Sprint Retrospective.
• Responsible for Project Planning, Feasibility Study, Requirements Analysis (through JAD sessions and Storyboards) and Prototype Development.
• Design, develop and implement detailed project plans and ensure all members are on board with delegated tasks.
• Developed sprints schedules. Developed and used SharePoint 2010 to manage Scrum Projects Backlog, Task Board, Burndown Charts etc.
• Highlight potential risks, created risk register and act proactively to resolve issues.
• Coordinated project management activities, resources, budget, scope and timeline information.
• Assisted in documenting project phases and creating summary reports for company management.
• Liaised with clients to identify and define project requirements, scope and objectives.
• Acted as the primary POC (point of contact) and communicated project status adequately to all participants.
• Developed project’s schedule forecast by performing Earned Value Management (EVM) analysis and assist project manager in creating monthly EVM reports
• Identified different data sources and reviewed migration scope and validation strategy.
• Conducted data validation to determine that data complies with business rules and maintains referential integrity.
• Evaluated the structure and content of source database using IBM Infosphere Information Analyzer.
• Conducted Gap Analysis between “As Is” and “To be” databases. Participate in the Logical and Physical Design sessions and develop Design Documents.
• Use SharePoint as a centralized repository for shared documents, as well as browser-based management and administration.
• Collaborated with SMEs for proper understanding of the Business Requirement.
• Assisted ETL developers for performing proper and secure data quality (data cleansing), data integrity, data transformations and data validations using the Informatica PowerCenter.
• Prepared and Test Cases and Test Scripts for performing data testing and worked closely with QA team.
• Create and manage system and User Acceptance Testing (UAT) testing schedule.
• Design and implement basic SQL queries for QA Testing and Report / Data Validation.
• Scheduled Triage calls between the QA and development team to address and fix the bugs, issues and errors in code during2004 testing.
• Extensively used Rally tool to track the project status and work progress, plan and create Iterations, log and track defects.

ENVIRONMENT: Hybrid-Scrum, Rally, SQL Server 2014, Informatica PowerCenter, HP QC, Informatica Data Quality, SharePoint

Confidential, Alpharetta, GA

BusinessAnalyst (Backfill)

ROLES AND RESPONSIBILITIES:

• Worked withbusinessowners, technical team, QA and PMO to scope and prioritize development releases.
• Analysed theBusinessrequirements and the suite specifications.
• Translate business requirements into various system artefacts such as Sequence diagram, Class diagram and Entity-relationship diagram.
• Developed detailed Testing Strategy for the entire application and developed various test cases.
• Initiate, coordinate and implement the system testing Process.
• Analysed System and functional Specification documents for the Web Portal System.
• Discover and define mobile application requirements in the space of business goals, business needs
• Performed analysing and documentation on Credit Line Decision module.
• Created a Test Strategy to be implemented across the web integrated system.
• Worked with application development team to identify bottlenecks that could hinder progress of development.
• Assisted in performing functional and GUI testing by preparing automated scripts using Win runner.
• Tested security privileges of the application for individual users as well as group access.
• Aided the testing team in testing GUI, Functionality, Integration, Regression, Usability and System testing.
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications.

ENVIRONMENT: Waterfall, .Net, Visio, JIRA, HP QC, Share point, UML, SOAP UI, XML, Windows OS.

Confidential

Business Analyst

ROLES AND RESPONSIBILITIES:

• Collected requirements from stakeholders on performing multiple Elicitation Techniques.
• Prepared BRD, FRS, RTM and RACI documents.
• Identified functional and non-functional specifications, designed prototypes, tested, and enhanced business systems.
• Prepared standard and ad-hoc management reports for status reporting to senior management and customers.
• Worked and assisted team working on AEM content management system.
• Identified, assessed, prioritized, and managed project risks and issues.
• Reviewed project plan control reports, metrics, risks, issues log, dependencies, budget, etc. to the management.
• Developed Use case, DFD, ER, Interaction and Database conceptual diagrams.
• Aided the testing team in testing GUI, Functionality, Integration, Regression, Usability and System testing.
• Performed User Acceptance Testing in batches while assisting the development team with technical problems and deficiencies.
• Planned and coordinated all aspects of release installation, and User Certification Testing UCT and Acceptance, Test Plans, and Test cases.

ENVIRONMENT: Agile, MS Visio, HP ALM (QC), MS Office, HTML, CSS, JS, XML, SOA, Web Services, SOAP, API

Confidential

JuniorBusinessAnalyst

RESPONSIBILITIES

• Involved in the meetings withBusinessGroup to determine the user requirements and goals.
• Created Documents from the requirements gatheird through JAD sessions and through other Elicitation methods.
• Developed detail testing strategy for entire application and assisted test manager in writing various test cases from use cases.
• Participate in bug-review meeting with developers, QA engineers, managers, suggested enhancements to the existed application frombusinessperspective, provide solutions to existing bugs.
• Created documents withBusinessGlossary, Actors Catalogue and Data Dictionary to facilitate other teams in understanding clientbusiness.
• Created a test strategy to be implemented across multiple projects across web integrated system.
• Tested security privileges of application for individual users as well as group access.

ENVIRONMENT: UML, Requisite Pro, Smart Draw, SDLC, MS Project, DFD, MS Office