Business Analyst Resume
North, CarolinA
SUMMARY
- Experienced and in - depth knowledge of Software Development Life Cycle (SDLC) Methodologies: Waterfall, Agile-Scrum, and RUP
- Highly skilled in conducting GAP Analysis, SWOT Analysis, Feasibility Analysis, Cause& effect Analysis, Risk Analysis and Impact Analysis
- Expertise in Requirements Gathering Elicitation Techniques like Brainstorming Sessions, Joint Application Development (JAD), Interview Sessions, Workshops, Focus Group, Surveys, Questionnaires, Document Analysis, and Observations with Subject Matter Expert (SME's), Business users and Business Owners
- Expertise in analyzing the Business Requirements and documenting them into artifacts like Business Requirement Document (BRD), Functional Specification Document (FSD), Functional Requirement Document (FRD) and System Requirement specification (SRS) and Requirements Traceability Matrix.
- Experienced in Handling Change Request Management and implemented the change effectively by using change management process
- Good experience in leading technology teams and involved in all technical meetings, analysis and timeline estimates
- Expertise in coordinating tasks and objectives with project resources
- Responsible for ensuring team member’s deliverables on time by conducting date to day status calls and meetings
- Good knowledge Web services, Client and Server-Side Validations and knowledge on ETL process
- Maintained GIT branches to facilitate Agile sprints and maintain organization of coding environments
- Strong analytical skills with ability to quickly understand client’s business needs
- Expertise in analysing the migration of PeopleSoft to workday.
- Expertise in SOA Concepts and SOA migration analysis.
- Good working experience with SOA technologies like IIB, IBM MQ, DP, WTX and WESB
- Good experience in using Dynatrace tool
- In depth knowledge on the following PeopleSoft functional modules
- HRMS: Core HR, Benefits, Payroll for NA, Time & Labour, AMS
- Oracle Certified Technical professional in People Tools 8.53/8.52/8.50/ 8.48
- Ran compare reports to get all customizations in Production environment. Also worked on Fit gap analysis to detect applicable new functionalities implemented in PSv9.0
- Applied tax bundles and patches, using Change Assistant
- Hands on experience in version control tool - STAT
- Experience in Database - Oracle and DB2, and strong SQL skills
- Developed App Engine programs and Integration objects to build custom reporting application
- Worked with testing team to resolve defects in SIT (system integration test.), performed parallel testing in payroll
- Utilized the following database and tools to assist in daily activities: SQL, SQR, PS Query, Application Designer, People Code, COBOL, and Application Reviewer
- Strong technical/functional knowledge in Application Designer, Application Engine, Component Interface, Application Packages, PS Query, AMS and Workflow
- Received Certificate of Appreciation by Prudential Insurance for $6millon E*TRADE project
TECHNICAL SKILLS
ERP Tools: PeopleSoft HRMS, Workday
SOA Tools: IBM MQ, IIB, DP, WTX, WESB, JAVA and XSLT
Web Services: SOAPUI, POSTMAN, RFHUtil
Functional Modules: HRMS - Core HR, Payroll for NA, Time & Labour, AMS
Banking and Insurance: Tools/Versions
PeopleTools 8.53,8.52, 8.50, 8.48: Application Designer, Application Engine, Component Interface, Application Package, Approval Workflow Engine, PS Query, XML Publisher, Data Mover, Change Assistant, Stat, EIB, Studio, BIRT
Utilities: Toad, WinSCP, Editplus, Textpad, Putty, Dollar Universe, Bluezone FTP, Maestro, AQT, BeyondCompare, SecureFX, SecureCRT, Control-M and HP service Center, and.
PROFESSIONAL EXPERIENCE
Confidential, North Carolina
Business Analyst
Responsibilities:
- Served as Liaison between business users and technical solution developers
- Analysed the gap between Migrating Peoplesoft HRMS 9.1 to Workday
- Gathered requirements from old Peoplesoft and created functional documents for workday system development requirements
- Carried out GAP analysis and prepared workflow diagrams, designed new process flows and documented the business process and various business scenarios
- Conducted Requirement Workshop to gather requirements from various departments. Conducted Focus Groups and Interviews with stakeholders and subject matter experts to understand functionalities to be incorporated in the platform, deemed critical for the respective organizational needs
- Performed optimal Segregation of business requirements upon analysis segregated them into high level and low level. Converted and documented Business Requirements into Functional Requirements Document
- Employed MS VISIO for creating Use Case diagrams and Sequence diagrams for a clear understanding of business process by the development team and other stakeholders
- Effectively handled challenges pertaining to the cross-functional self-organizing team, issues due to diverse backgrounds of the members and the situations of stress by being influencer.
- Helped the team to maintain optimal Velocity and facilitated completion of story points in each sprint consistently.
- Effectively managed Requirement Churn to minimize the influence on the consecutive sprints.
- Performed the role of a scrum master and led the team to produce quality application, on a predictable schedule using agile principles and practices.
- Experience in documenting the Requirements Traceability Matrix (RTM)
- Done customization for PeopleSoft delivered SQRs as per client requirement
- Migrated the batch objects from one environment to other environments through STAT
- Worked on Tax update retrofitting for NA payroll
- Created/modified job scheduling using Control-M tool
- Involved in the preparation of test data and test cases for Unit testing and have good hands on QA testing processes in HPQC.
- Responsible for delivering best development practises. Also ensure to use of repositories for deliverables, methodologies and business development documents
- Creating unit testing, system testing, Stress Test & support user acceptance test results
- Analysed the requirement issues in DEV, IT, ST, UAT, PT and Production. Helped in fixing all the defects pre- and post-production.
- Coordinating tasks and objectives with project resources including Architects, Leads, developers and testers
- Handled end to end E-trade project (Tax updates) and delivered on time by working in Agile module
- Assisted the Product Owner and the cross-functional team in break down the epics into appropriately sized User Stories
- Used ALM as defect tracking tool to analyze the status of the tasks
- Migrated to JIRA, Managed Product Backlog with the help of Product owner and Scrum development team by employing JIRA to generate reports to analyze the performance of the application
- Tracked defects using JIRA and assisted QA teams to resolve defects
Confidential, Pittsburgh, PA
Business Analyst/QA
Responsibilities:
- Provide, Review & Govern the Design, Estimation for any business initiative within Confidential Online Banking
- Liaise with Solution Architects to discuss and finalize the requirements
- Provide Functional documents based on proposed EAI ESB components
- Identifying & reuse business services / Frameworks / Components
- Analysing the requirements and give the best solution in IIB (From old WESB) and add-on requirements
- Mocking the WESB services to IIB applications (Responsible for WESB to IIB gap analysis).
- Collecting Test data, sample data from various Front End and Back End systems, Analysis and preparation of the suitable test data
- Gathering requirements and Contributed in preparing Interface HLD documents and discuss with technical teams on their queries on functionality and check how we can implement in technically
- Provide the functional requirements document and send to SME for finalizing the solution. Also, Accountable for clarification to technical teams
- Testing the web service security(WS-Security)
- Creating unit testing, system testing, Stress Test & support user acceptance test results
- Supporting the product in UAT, SIT and Production. Analysing all the defects pre- and post-production.
- Coordinating tasks and objectives with project resources including Architects, Leads, developers and testers
- Responsible for Performance testing which is needed in Change Request submission for Production.
- Responsible for generating Dynatrace report for Performance test results.
- Responsible for aligning application/technology roadmap to address business needs
- Supporting all IIB projects and issues related migration from WESB, analysing requirements and adding requirements if any additional changes required. as teams in production.
- Negotiate approach/scope of projects and vendor contract
- Providing best solution in migrating the old WESB to IIB9.
Confidential - Atlanta, GA
Business Analyst /Technical writer
Responsibilities:
- Write and manage business requirements for all functionality on the e-commerce site.
- Involved throughout the Software Development Life Cycle (SDLC) Waterfall Methodology
- Experience in GAP Analysis of the AS-IS and TO-BE processes to identify and validate the requirements.
- Rockwell’s MES Vertical Suites, Performance Management.
- Worked directly with off-site information architect on constructing wireframes for upcoming projects.
- Created wire frames for browser modernization using Bootstrap, CSS, HTML5, RequireJS.
- Worked with off-site developers from the point of discovery to the execution of projects
- Manage and track small and large projects from discovery to execution of projects
- Manage purchase orders and invoices for Associated Development Projects
- Demonstrated understanding and experience with SQL queries.
- Selenium automation code written in C# to test the functionality.
- Made changes to some basic Regular Expression validation changes in the application.
- Migrated project from public GitHub to Confidential enterprise GitHub
- Maintained GIT branches to facilitate Agile sprints and maintain organization of coding environments.
Environment: SDLC (Waterfall), MS Office, Selenium, MS Visio, MS SQL Server, UML, Enterprise Data Warehouse, HPQC, GitHub, Technical Documentation
Confidential
Business Analyst
Responsibilities:
- Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project-related presentations
- Prepared Requirement Traceability Matrices (RTM) and managed every change requests effectively throughout the software development lifecycle
- Followed a RUP (Rational Unified Process) centric business analysis methodology
- Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, and process and revenue streams
- Initiated JAD sessions with End Users through one on one and group interviews to better understand the user requirements
- Closely work with solution architects to deliver the best Solution Strategies/Business Plans to the client
- Collaborated with development architect to develop both high-level and detailed application architecture to meet the business needs
- Analysed the Webservices requirements and validated the request and responses using SOAPUI
- Provided key initiatives in working with users in defining project and system requirements
- Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
- Documented and delivered Business Requirement Document and Functional Requirement Specification Document to the project team
- Analysed the requirements for MQ based calls to Mainframe systems as well as web services. Created Technical Documents accordingly
- Collecting Test data, sample data from various mainframes end systems, analysis and preparation of the suitable test data
- Participated in the logical and physical design sessions, developing design documents
- Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using Rational Rose
- Performed requirement analysis, and detailed examination of all the use cases and issue logs
- Performed extensive business process analysis including data analysis and GAP analysis
- Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle
- Worked with Data Extraction, Transformation, and Loading
- Created SQL queries using joins to join tables and also updated the database tables using commands such as update, insert and delete
- Played a key role in the planning, testing, and implementation of system enhancements and conversions.
- Created lots of test cases and was involved in manual testing
- Updated the defects in JIRA
- Performed functional and automation testing using selenium
- Worked with consultants and business partners to analyze response and risk models to improve operational efficiencies
Confidential
Senior PeopleSoft Developer/Business Analyst
Responsibilities:
- Working closely with Product Owners to Create User Stories and Involved in User Story Grooming, Estimation and Task Creation
- Involved in SDLC
- An analytical software developer with deep expertise in Peoplesoft HCM
- Actively Participated in Team Meetings, frequently communicate with designers to clarify the business requirements and working with QA Team to make clear the issues
- Worked on production support issues to debug the codes and to modify the setup which required
- Followed Agile Methodologies and Test-Driven Development
- Involved in preparing technical design documents
- Gathered requirements, designed gap strategies, Design, data analysis, data cleaning, preparing technical documentation, Table set up for PeopleSoft 9.1 Time & Labour and Payroll for NA Implementation
- Applied Patched and bundles from Oracle, either manually or using Change Assistance, incorporating the custom code (retrofit)
- Handled Level 2 Application Support for the Driver Data custom module, which is built on PeopleSoft delivered Core HR module
- Provided technical support for bug fixes reported in production environment in real time, under strict SLA, by identifying whether it is data issue or code issue
- Provides Support to Contractors and Employees globally and maintains the HRMS of the company
- In addition to support, worked on system enhancement requests and provided Design document, Unit testing, UAT support and post production support
- Provided value-added services based on the analysis of day-to-day tickets, to improve the system and to reduce the ticket counts
- Provided technical guidance for a team of five members
- Additional Responsibilities include coordinating Technical delivery with PM / PMO
- Involved in gathering the requirements for integration and participated in the business meetings with third party
- Worked with users/customers to ensure that significant deliverables and objectives were met. Assisted with end-user support; including answering questions and addressing problems when required
- Tracked, analysed, tested, and implemented numerous Updates & Fixes to allow the payroll and settlement process to meet the client’s business requirements. Also, developed various reports in Payroll and HR
- Mentored other employees. I am flexible with my work hours and have adjusted myself based on the project needs
- Identified reoccurring issues as well as code bugs and routed them to Problem Management
- Coordinated offshore delivery from onsite, for the entire life cycle of enhancement projects
- Maintain and modify real time and batch rules used by time administration process. Work with the business users to clear up low and medium exceptions. Recognize high exceptions generated through Time Administration and Payroll Calculations and works to correct any configuration set-up errors that resulted in the high exception
- Extensively worked on stored procedures, triggers, functions, views, temporary tables and table variables
- Involved in Production Database script creation and Production Release managements
- Worked with test team and fixed the issues as part of the bug life cycle
Confidential
Peoplesoft Developer
Responsibilities:
- Worked on production support issues to debug the codes and to modify the setup which required
- Involved in end-to-end setup of Absence Management module
- Involved in configuring setup of Absence Management module to enable EE for Vacation
- Involved in preparing technical design documents
- Proven my talent in implementing the changes in People Code
- Identified reoccurring issues as well as code bugs and routed them to Problem Management
- Coordinated offshore delivery from onsite, for the entire life cycle of enhancement projects
- Maintain and modify real time and batch rules used by time administration process. Work with the business users to clear up low and medium exceptions. Recognize high exceptions generated through Time Administration and Payroll Calculations and works to correct any configuration set-up errors that resulted in the high exception
