SUMMARY OF EXPERIENCE

• Offers over 33 years of comprehensive and diversified Senior Business Analyst experience:
• Broad experience in end-to-end business and systems analysis, business process re-engineering, workflow, system and data architecture, mainframe, Internet/Intranet and client-server development.
• Experienced in the execution of a myriad of full SDLC methodologies
• Developed software utilizing SCRUM, Agile and RUP type software development methodologies
• Led efforts of 4 -15 Business Analysts
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Developed and implemented large scale architecture projects
• Performed the business and system analyst role on major projects.
• Wrote detailed business and systems analysis documents and programming specifications.
• Migrated legacy mainframe systems to web based applications utilizing current technologies while preserving the links to the organization's external systems.
• Communicated and collaborated with all levels of corporate management and strengthened the partnership between IT and end users.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Expert in MS Visio, MS PowerPoint MS Word MS Excel MS Project.
• Expertise in BA documentation forms: BRD Process Flows Swimlanes UA Test Cases Traceability Matrices
• Develop UAT test scenarios and manage UAT process
• Developed digitized archiving websites and digitized document repositories

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

• Charged with the analysis and migration of SharePoint 2007 to SharePoint 2010
• Championed the adoption and utilization of the SharePoint platform
• Identified specific SharePoint features and convincingly demonstrated its quantifiable benefits to client's business processes
• Functioned as the resident SharePoint subject matter expert
• Managed the global deployment of SharePoint 2010
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Interviewed business users in a JAD and one on one interview environment to determine requirements
• Wrote Business Requirements Documents
• Conducted JAD sessions with developers and clients
• Analyzes systems that scan, digitize and store correspondence
• Wrote detailed business and systems analysis documents and programming specification
• Develops RFI, RFP and contracts
• Wrote functional specification descriptions
• Develops Process Flows and Swimlanes using Visio
• Develops UAT test scenarios and manage UAT process
• Led the efforts of 15 Business Analysts, developers and users
• Mentors and coached junior Business Analysts

Confidential

Senior Business Analyst

• Responsible for the analysis and migration of SharePoint 2007 to SharePoint 2010
• Championed the adoption and utilization of the SharePoint platform
• Identified specific SharePoint features and convincingly demonstrated its quantifiable benefits to client's business processes
• Functioned as the resident SharePoint subject matter expert
• Created SharePoint websites providing cutting edge real estate portfolio monitoring tools
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Subject Matter Expert on the Fusion portal consisting of Transaction Management, Project Management, Property Management, Facility Management and Financial Management Lines of Service
• Interviewed business users in JAD and one on one interview environment to determine requirements
• Wrote Business Requirements Documents
• Conducted JAD session with developers and clients
• Analyzes and develops Key Performance Indicators KPIs for multi-billion dollar real estate portfolios
• Writes detailed business and systems analysis documents and programming specifications
• Participates in and Senior Business Analyst JAD sessions
• Wrote functional specification descriptions
• Develops UAT test scenarios and manages UAT processes
• Analyzed and migrates mainframe based HRIS systems to SharePoint web based applications
• Develops software utilizing SCRUM, Agile and RUP type software development methodologies
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Responsible for the analysis and migration of SharePoint 2003 to SharePoint 2007
• Championed the adoption and utilization of the SharePoint platform
• Identified specific SharePoint features and convincingly demonstrated its quantifiable benefits to client's business processes
• Functioned as the resident SharePoint subject matter expert
• Responsible for the analysis, development and deployment of major Global Air Transport Management, Special Police Capacity, Troop Contributing Countries and Human Resource SharePoint applications
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Interviewed business users in JAD and one one interview environment to determine requirements
• Wrote Business Requirements Documents
• Conducted JAD session with developers and clients
• Analyzes systems that scan, digitize and store resumes and historical data and creates new digital archiving repositories of photos and videos from the Haitian earthquake.
• Wrote detailed business and systems analysis documents, programming specifications and use cases
• Participated in and Senior Business Analyst JAD sessions
• Wrote functional specification descriptions
• Develops Process Flows and Swimlanes using Visio
• Develops UAT test scenarios and manage UAT process
• Analyzed and migrates mainframe based HRIS systems to SharePoint web based applications
• Led the efforts of 12 Business Analysts
• Develops software utilizing SCRUM, Agile and RUP type software development methodologies
• Mentors and coached junior Business Analysts

Confidential

Senior Business Analyst

• Responsible for the analysis, development and the re-engineering of a paper-based human resource information system to a digitized Outlook-enabled automated system presented on the SharePoint platform
• Championed the adoption and utilization of the SharePoint platform
• Identified specific SharePoint features and convincingly demonstrated its quantifiable benefits to client's business processes
• Functioned as the resident SharePoint subject matter expert
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Interviewed business users in JAD and one one interview environment to determine requirements
• Wrote Business Requirements Documents
• Conducted JAD session with developers and clients
• Performed a physiological study of their current paper-based HRIS
• Interviewed department heads to determined shortcomings of current the current HRIS
• Performed a gap analysis
• Integrated new requirements to create a new logical model of the new system and analyzed and implemented the physical solution.
• Required the ability to understand, enhance and communicate the project's vision to stakeholders.
• Participated in and Senior Business Analyst JAD sessions
• Wrote functional specification descriptions
• Developed Process Flows and Swimlanes using Visio
• Develop UAT test scenarios and manage UAT process
• Led the efforts of 4 Business Analysts
• Developed software utilizing SCRUM, Agile and RUP type software development methodologies
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Responsible for the analysis and development of a Digital Blueprint Repository of architectural drawings and other critical data to assist first responders to emergencies and catastrophic events presented on the SharePoint platform
• Championed the adoption and utilization of the SharePoint platform
• Identified specific SharePoint features and convincingly demonstrated its quantifiable benefits to client's business processes
• Functioned as the resident SharePoint subject matter expert
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Interviewed business users in JAD and one one interview environment to determine requirements
• Wrote Business Requirements Documents
• Faciltated JAD session with developers and clients
• Developed detailed functional specifications created process and data flow diagrams specified system interfaces
• Documented operational requirements developed test plans developed user guides
• Created training documents provided user training and supported the user in development the of work processes
• Duties included JAD facilitation, user interviews, needs assessment, requirement analysis, functional and detailed specification
• Developed Process Flows and Swimlanes using Visio
• Develop UAT test scenarios and manage UAT process
• Led the efforts of 4 Business Analysts
• Developed software utilizing SCRUM, Agile and RUP type software development methodologies
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Responsible for the analysis and development of global HRIS, procurement and financial applications presented on the SharePoint platform
• Championed the adoption and utilization of the SharePoint platform
• Identified specific SharePoint features and convincingly demonstrated its quantifiable benefits to client's business processes
• Functioned as the resident SharePoint subject matter expert
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Interviewed business users in JAD and one on one interview environment to determine requirements
• Wrote Business Requirements Documents
• Conducted JAD session with developers and clients
• Analyzed the integration of vendor based functions in the HRIS, procurement and financial domains into the ARIBA procurement platform for functions such as the tuition reimbursement process and vendor provided training.
• Interviewed managers and subject matter experts to determine requirements.
• Produced relevant documentation.
• Performed gap analysis.
• Saved the company millions of dollars by streamlining the process and implementing anti-fraud/ theft prevention mechanisms.
• Developed Process Flows and Swimlanes using Visio
• Develop UAT test scenarios and manage UAT process
• Analyzed and migrated mainframe based procurement systems to Ariba web based applications
• Led the efforts of 8 Business Analysts
• Developed software utilizing SCRUM, Agile and RUP type software development methodologies
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Gathered requirements for and analyzed the acquisition of Computer Based Maintenance Management Systems CMMS for the Authority's Track, Signal, Third Rail and Metro-Card Automated Fare Collection divisions.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Responsible for the selection and implementation of durable bar code enabled readers to capture inspection results.
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Created Concept of Operations and Detailed Systems Specification Documents.
• Analyzed and performed the RFI and RFP processing.
• Managed pilot and full rollout of functionality to the entire authority.
• Created and updated project cost estimates to be reflected in capital and operating budget.
• Developed Process Flows and Swimlanes using Visio
• Develop UAT test scenarios and manage UAT process
• Analyzed and migrated mainframe based CMMS systems to Maximo and Spear Technology and web based applications
• Led the efforts of 12 Business Analysts
• Developed software utilizing SCRUM, Agile and RUP type software development methodologies
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Gathered and analyzed complex business and data requirements using JAD methodology in a RAD environment supporting the development of eCommerce Web Portals and Human Resource applications.
• Managed the development of the company wide Y2K incentive program for the Information Technology Human Resources department.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Negotiated consensus among a diverse user group with seemingly competing objectives.
• Translated business requirements into detailed specification documents and Entity Relationship Diagrams ERD that meet corporate standards.
• Forward engineered the logical ERD into a physical database using the Cayenne and Erwin tool suites.
• Tested and ensured the functionality of the database created.
• Developed the Data Administration Standards Adherence Verification Process to promote uniformity and accountability to data administration standards across the enterprise.
• Mapped OLIFE's object properties to MetLife's Enterprise Data Model's attribute to insure compliance with industry standards.
• Developed Process Flows and Swimlanes using Visio
• Develop UAT test scenarios and manage UAT process
• Analyzed and migrated mainframe based Marketing systems to eCommerce web based applications
• Led the efforts of 7 Business Analysts
• Developed software utilizing SCRUM, Agile and RUP type software development methodologies
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Analyzed and reengineered business and engineering processes relating to the installation and maintenance of the Public Address/Customer Information System.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Authored the Authority's Interdepartmental Trouble Shooting and Training Guide to reduce downtime relating to equipment and network failure.
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Provided technical and process consultation throughout the organization.
• Developed Process Flows and Swimlanes using Visio
• Develop UAT test scenarios and manage UAT process
• Led the efforts of 5 Business Analysts
• Developed software utilizing SCRUM, Agile and RUP type software development methodologies
• Mentored and coached junior Business Analysts

Confidential

Manager of Project Management Standards

• Analyzed business systems analysis and project management standards including the selection of business systems analysis, project management and process re-engineering tools
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Authoring the companies software development methodology
• Audited, and monitored business systems analysis and project management standards
• Served as the company's principal business systems analysis and project management tools consultant
• Led the efforts of 5 Business Analysts
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Customized product functionality for clients such as American Express, AT T and Citibank.
• Analyzed and designed credit card fraud prevention and detection systems including establishing fraud profiles and encryption routines for sending confidential financial information over the INTERNET.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Worked closely with major credit reporting agencies including TRW and Equifax as well as credit service bureaus including Credco and Rana to develop a triple merge credit report for subscribers to the Privacy Guard product.
• Analyzed and migrated mainframe based Call Center systems to Oracle web based applications
• Led the efforts of 4 Business Analysts
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Responsible for the analysis and development of large scale mainframe and client-server applications.
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Wrote courseware for IBM's Computer Based training product for the company's eLearing initiatives for companies such as
• Long Island Lighting Company LILCO and American Telephone and Telegraph AT T .
• Analyzed and migrated a myriad of mainframe based systems to web based applications
• Led the efforts of 10 Business Analysts
• Developed software utilizing various software development methodologies
• Mentored and coached junior Business Analysts

Confidential

Senior Business Analyst

• Analyzed and developed major systems in the accounting, financial and human resources functional disciplines
• Authored RFIs, RFPs and contracts.
• Managed the RFI, RFP and contract negotiation process.
• Managed IT Vendors.
• Interfaced extensively with the user community
• Created business requirements for distributed and mainframe technologies including .NET, Cold Fusion, SQL, COBOL and VSAM.
• Enhanced existing and create new documentation to define existing and changes to business and technology processes and systems.
• Wrote procedures and collected and analyzed data. Effort culminated in the writing of precise programming specifications, operating instructions and in designing user friendly screens for the interactive and reporting features of the system
• Responsible for the quantification and presentation of exhibits before the California Public Utilities Commission
• Major accomplishment was the development of an Automated Rate Case System ARCS which resulted in more accurate and timely rate case preparation and presentation
• Wrote CBT courseware to train meter readers.
• Analyzed and migrated mainframe based accounting, financial and human resources systems to web based applications
• Developed software utilizing various software development methodologies