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Scrum Master/it Business Analyst Resume

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SUMMARY

  • In - depth knowledge of the Software Development Life Cycle (SDLC) methodologies that include Waterfall, and Agile (Scrum)
  • Conducted As is analysis, to be analysis, gap analysis
  • Elicited business requirements by interviews, questionnaires, joint application development (JAD) and joint application review (JAR) sessions
  • Documented business requirements in BRDs, including functional and nonfunctional requirements
  • Wrote user stories, use cases and acceptance criteria
  • Facilitated the various scrum ceremonies such as Backlog refinement meeting, Sprint Planning Meeting, Daily Scrum, Sprint Review Meeting and Retrospective meeting and solved the various impediments the team faced during the sprint cycles efficiently
  • Assisted the Project Manager throughout the project's lifecycle including: development of project scope; collection and documentation of business requirements, preparation of related process documentation and preparation of change control documentation, and coordination of UAT.
  • Participated in daily stand up (daily scrum) meetings, facilitated sprint planning meetings, retrospective meetings, demonstration meetings and end-user training
  • Worked in both cross functional and consulting environment; demonstrated ability to apply critical thinking skills and a logic-based approach to problem solving
  • Background in structured query language, JIRA, SharePoint, Confluence, Cisco Jabber, and WebEx
  • Team player with excellent communication, coordination, documentation, project planning, and interpersonal skills; passion for identifying & determining solutions for complex projects
  • Background in Quality Assurance primarily manual testing; Worked closely with QA team on development of test plans, test scenarios, test cases, and final status of implementation with expertise in User Acceptance Testing
  • Guided and coach the Scrum team on how to use Agile/Scrum practices and values
  • Guided and coach the Scrum Team on how to get the most out of self-organization
  • Provided support to the team using a servant leadership style and leading by example
  • Guided and coach multiple Scrum teams with different team sizes, different cultures, co-located vs. distributed
  • Facilitated discussion, decision making, and conflict resolution for the team(s)
  • Removed internal or external impediments or guide the team to remove impediments
  • Ensured observance of DoD (definition of done)
  • Supported and educate the Product Owner, especially with respect to refining (i.e. grooming) and managing the product backlog, to ensure that the work is well understood so the team can continually make progress
  • Assessed the Scrum maturity of the team and the organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and the organization
  • Assisted with internal and external communication, improving transparency, and radiating information

TECHNICAL SKILLS

  • Waterfall
  • Agile -Scrum
  • Requirements Elicitation
  • JIRA
  • Confluence
  • SharePoint
  • HipChat
  • Cisco Jabber
  • Excel
  • PowerPoint
  • Word
  • Outlook
  • Microsoft Visio
  • Communication
  • Scrum Ceremonies
  • Story Sizing
  • Story Splitting
  • Basic SQL
  • Servant Leadership
  • Collaboration
  • Cultivation
  • Lean mindset
  • Business Analysis
  • Velocity Planning
  • Capacity Planning
  • Burn Down/Up Chart
  • Siebel CRM

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/IT Business Analyst

Responsibilities:

  • Confidential Association is the largest customer-owned health insurer in the United States.
  • Projects involved enhancements, RTC’s and abends fix in theLegacy Claims adjudication application known as BLUECHIP.
  • I managed and coordinated betweenbusinessand development teams to ensurebusiness requirements implementation.
  • Working with SME’s to create enhancements requests into user stories.
  • Also, worked on approvals of Scope requests, task number creation, coversheets as part of release planning.

Environment: /tools: Agile (Scrum), JIRA, SharePoint, WebEx, Microsoft Office

Confidential, Chicago IL.

Scrum Master

Responsibilities:

  • Confidential is one of the largest hotel corporations in the world.
  • The project involved Successful delivery and enhancements to theMarriottmobile application.
  • Provided project timelines, managed and coordinated betweenbusinessand development teams to ensurebusiness requirements implementation.
  • Helped analyzed current and future state requirement gaps to determinebusinessspecific documentations.Working with product owner and SME to document product backlog and enhancements requests into user stories and requirements.
  • I also worked on other Marriott application’s defect, enhancements over my 5 years.

Environment: /tools: Agile (Scrum), JIRA, Confluence, WebEx, Visio, Microsoft Office

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